Opiniones de Square Point of Sale

Alternativa a los TPV tradicionales

Puntos a favor:

Gestión integral de facturación que te permite gestionar desde una misma plataforma los pagos realizados online y en el punto de venta.

Contras:

Localización del producto a las necesidades del mercado español y mejor asistencia al cliente.

Buen tpv

Comentarios: Fácil de usar, intuitivo, útil para pequeños negocios

Puntos a favor:

Que sea gratuito, y te permite hacer muchas cosas con el

Contras:

Si quieres usar su TPV tiene comisiones altas

Eficacia en puntos de ventas

Comentarios: Me.permitio conocer un nuevo sistema.de.control de movimientos facturación eficaz y precisa sin retardos e inmediata

Puntos a favor:

Es preciso y evita hacer perdidas de tiempos en el tiempo laboral

Contras:

Algunas funciones que no ocupo en mi proceso laboral son inútiles para mí

Un exelente procesador de pagos para tu negoció

Comentarios: Aporta ventajas ya que se cobran las tarjetas del negocios.nosda los reportes de las ventas. En realidad el sistema es todo en esa empresa

Puntos a favor:

Es muy fácil de utilizar. Se maneja súper rápido. Tiene muy buena integración con las funciones de la empresa.

Contras:

No fue compleja la integración con la empresa. No le encuentro dificultad de uso

Square Point

Puntos a favor:

Me encanta que es muy versatil, se puede utilizar diferentes herramientas sin comprar un POS

Contras:

Los cobros internacionales y botones de pago para otros paises deben tener mas disponibilidad

Gestiona ventas con Square

Comentarios: Buena experiencia, buen soporte.

Puntos a favor:

Excelente herramienta para gestionar las ventas, sobre todo en tienda física.

Contras:

Mejorar en el diseño de la interface, para que sea con colores más vistosos y dinámicos

Solución de pago todo en uno

Comentarios: Poder recibir los pagos por el móvil y poder leer los códigos de barras.

Puntos a favor:

El lector móvil para cobrar con las tarjetas y el lector de códigos de barras es excelente.

Contras:

Hasta el momento me ha gustado el software.

Practico de Utilizar

Puntos a favor:

Es una solucion para las ventas de POS y seguro

Contras:

Es pequeño y el soporte no es para paises de LATAM

Punto de venta Square

Puntos a favor:

Es fácil de usar y confiable , ahorra tiempo

Contras:

Por el momento , no encuentro fallas utilizandolo

Excelente

Puntos a favor:

Fácil de usar la tecnología. Muy facil.

Contras:

Deberían dar acceso a más categorías de empresas

Reliable and great customer service

Puntos a favor:

integrates well with my EMR platform and makes invoicing streamlined. Using customer service to locate old invoices was really straightforward

Contras:

Fees are expensive and I wish they were less or could be modified based on volume

A very user friendly POS system

Comentarios: Overall experience was amazing. Loved how it made everything easier!

Puntos a favor:

Super easy and user friendly! Also have standard fees. Amazing for small business. Customer support seemed okay as well.

Contras:

Yet haven't found any bigger issues. Everything seems fine.

Dont expect great support

Comentarios: I've been up and down every channel I can to resolve an issue centered around a dispute a customer filed. For starters, this customer should have been refunded but my team never hit the refund button. Once I saw the dispute, I immediately ACCEPTED it. This was on October 10th. Fast forward to Nov 20th and the customer has not seen any money refunded. After 5 different calls with support and having the issue escalated, two different calls with our representative - I was told the same response "Square has been informed that the disputed payment should be credited back to the cardholder’s account. Please refer your customer to their bank for more information on when to expect the credit." Each time the customer called his bank and was told "there is no communication from Square nor are there any pending deposits or transactions" Each time, I called back and asked for a transaction number, or some information that proves the transfer of funds from Square to customer's bank has been made - each time same response. After asking to speak higher up each time - "there is nothing I can do beyond this" is the response. Zero opportunity to escalate. I was patient and clear with each call, asking kindly but stating the importance of my issue and how it impacts my business, except on the 6th call - I got heated and begged for help. Now this is no small transaction, it's $4,238 of our customers money. This customer has been patient but has threatened my business, not Square, but my business and has demanded I refund his money - the same money Square already deducted from our account. I've asked for escalation multiple times, asking for simple transaction data to help my case and save my business from this headache - 1-2 day wait, same response. I've called out the [sensitive content hidden] and the Company on LinkedIn asking, pleading for help. Nothing. All i've heard is "I'm sorry this is a challenging situation for you, but I can't help you any further" - then get hung up on. I've been a Square customer for 7 years, processing over $1M in transactions on this platform and still - no luck in getting information. Now I'll have to shell out another $4,238 on top of the $4,238 Square already deducted from my account to settle this customer and save my business headache. If you don't care about getting thoughtful support, or data you need when you're in a bind - Square may be good for you, but if you need want support - I do not recommend. I've tried up and down every channel I can get and was shut down each time. No luck. I'm switching to something else for sure. Sad to see this happen.

Puntos a favor:

Nice POS System for our customer interface

Contras:

Customer Support is not great, cannot get you info when you need it. Slow to respond.

Pleased with Product

Puntos a favor:

We integrated everything from POS, to reporting, to payroll into Square

Contras:

The linking between online inventory to in store, real time inventory is awful.

A Great Value for your Money

Comentarios: We have used Square for several different ministries. We ghave a coffee shop, a college cafeteria, a homeless shelter and online store. Square is able to work with all of our many ventures with ease

Puntos a favor:

I like that it was simple and intuitive to use

Contras:

I wish the website allowed for more customization in outline and interface looks

Never miss a payment with Square!

Puntos a favor:

We love our Square as it gives us on the spot payment for services with a clear and easy to understand format. Young or old, no one has issues using Square for payment.

Contras:

Occasional connection issues make it so that we cannot take payment immediately, however it is rare.

Practic and easy to use on your patients payments

Comentarios: Make me comfortable running payments and reports.

Puntos a favor:

is really easy to create monthly reports.

Contras:

the charge amount, or when someone else pays a patient account, Square does not send the funds until we confirm the name of the card owner

Best pos system

Comentarios: Very good experience. My customer liked the profile and saved there preferences on receipt.

Puntos a favor:

The easy use of it. No learning or teaching need.

Contras:

If you didn't have Internet you couldn't process payment

Love Square

Comentarios: Wonderful love using it on a daily basis

Puntos a favor:

The ease of using it with entering the card information via phone and when a card is present

Contras:

Nothing all is perfect. No issues at all

Solution to payment processing for small business owners

Comentarios: Square has helped me run my business smoothly without any embarrassments with payments

Puntos a favor:

It's transaction speed is super fast and it is really easy to set up and link

Contras:

It's way better than most of the alternatives available, there isn't a disadvantage to using it.

Square gets the job done

Comentarios: My overall experience has been good. Square POS gets the job done. The user interfase could be more intuitive though, but in general it's ok.

Puntos a favor:

I use square POS, but also as an online payment processor linked to Wix. We started using the simple and small POS at our organization, but then we upgraded to the one with the big screen and that was a big change. I particularly like about this one that the client is the one swiping the credit card and has privacy deciding on the tips. It allows to start and end the cash drawer, which helps to control the cash better. I also like that when there is no connection it goes to offline mode and one can still run transactions with it.

Contras:

The part that I am unsatisfied with is that the integration with WIX does not capture names of events in the description of each transaction. Therefore it's tricky to categorize those transactions in the different income classes for our books. I have to do that by reconciling manually wix reports with square's.

Love Love Square

Comentarios: Overall, I prefer square any day over stripe and PayPal payments.

Puntos a favor:

Love live square. Love that it can be used for both in store and online payments. It sync with my quickbooks which saves me a whole lot of time. It gives detail daily reports which includes best seller of the day, number of sales, number of products sold and what type of product sold, taxes paid, types of payment the customers used, plus it syncs with my online store inventory. Square gives you all the detail info you never realized you need till you need it all in one place. So easy to use and tailored for retailers. Love the Apple Pay feature too.

Contras:

My big con with square integration is it doesn’t sync well with bigcommerce. By that I mean, my online sales gets imported as a custom order so there is no itemized list of what the customers bought. Also with bigcommerce, there is no way for me to take Apple Pay or other digital wallet payments. Square does have digital wallet payment options with their square space shopping cart. Fingers crossed they will fix this custom import stuff soon.

Easy as it gets

Comentarios: The overall experience has been wonderful. It is an extremely easy to use product which makes rolling it out across the country quick and simple.

Puntos a favor:

My favorite part of Square is the ease of it all. It was easy to set up, it is easy to use and it is easy to integrate. This makes life so much easier when you have locations all across the country.

Contras:

We only use Square for payment processing. It is a little more expensive than some of the other solutions if that is all you are using.

Square POS app

Comentarios: This has been great with no problems! It allows me to bill anywhere and review my billing history. It gives me a breakdown of new clients and how many returning. One thing I would like to see change is the 1099 form. It only gives me one if I sell more than $20K in products a year. I would like to be less and more flexible for small business owners!

Puntos a favor:

This is portable and accessible from anywhere. I also like that I can send invoices, schedule a time for it to send and set up reminders to the client!

Contras:

On the initial setup, my profession was not setup up properly so I was not able to accept HSA or FSA credit cards. It was because there was no option for me as an alternative healthcare provider. Customer service helped me and my issue was fixed!!

Square POS offers new and flexible use

Comentarios: Overall, I would 100% recommend Square for new businesses. Start up costs can be next to nothing and it doesn’t require someone to install it. And NO CONTRACTS :) You can then add on their additional features which should be able to sustain your businesses growth for as long as you need it too. In terms of switching to square, make sure your existing equipment can be reused .

Puntos a favor:

Square is offering a software that is versatile and also nearly free for a new business that doesn’t have money to spend on start up costs or an existing business that has been ripped off from an expensive POS company. You can literally just use your iPhone with a card swipe. Or for the brick and mortars use their new and sleek looking square register. In terms of interface, Squares basic dashboard is free to the public and can be set up as fast as signing up for a email account. You can learn it’s navigation in a matter of minutes and you are able to subscribe for the extras you need like loyalty, gift cards or marketing. Very simple, very user friendly, and the support is actually helpful.

Contras:

Switching from a POS company that requires a lot of upfront infrastructure and training, I don’t have a lot of bad things to say about squares POS and software other than the existing equipment they told us we could use hasn’t necessarily been easy to re use. Also you are not able to get as granular in customizing some features as other softwares