--- description: ¿Qué es y para qué sirve Qminder? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es Qminder? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Herramientas de planificación](/directory/30087/scheduling/software) > [Qminder](/software/160462/qminder) # Qminder Canonical: https://www.capterra.mx/software/160462/qminder Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.mx/software/160462/qminder?page=2) > Un sistema de gestión de colas de tareas que mejora la experiencia del cliente y proporciona información en tiempo real. > > Veredicto: 93 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Qminder? Qminder busca ayudar a las empresas a digitalizar la experiencia de la espera en colas. Este sistema no discrimina sectores: del comercio minorista a la salud, hasta la educación; todos pueden beneficiarse. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.8/5** | 93 Opiniones | | Facilidad de uso | 4.9/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.7/5 | Basado en las opiniones generales | | Funciones | 4.8/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Qminder - **Ubicación**: London, RU - **Constitución**: 2011 ## Contexto comercial - **Precio inicial**: USD 429.00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Australia, Canadá, Estados Unidos, México, Reino Unido ## Funciones - Alertas y notificaciones - Automatización proceso/flujo de trabajo - Base de datos de clientes - Creación de informes y estadísticas - Formularios personalizables - Gestión de calendarios - Gestión de citas - Gestión de colas de espera - Gestión de contactos - Gestión de la disponibilidad - Lista de espera pública - Lista de seguimiento - Mensajería SMS - Para gobiernos - Portal de autoservicio - Preinscripción - Priorización - Recordatorios - Reserva en línea - Seguimiento de listas de espera - Seguimiento de tiempo de espera - Self Check-In/Check-Out - Third-Party Integrations ## Integraciones (en total: 9) - Acuity Scheduling - Gmail - Okta - OneLogin - Pipedrive - Slack - SurveyMonkey - Typeform - Zapier ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Herramientas de planificación](https://www.capterra.mx/directory/30087/scheduling/software) ## Categorías relacionadas - [Herramientas de planificación](https://www.capterra.mx/directory/30087/scheduling/software) - [Software para gestionar gobiernos](https://www.capterra.mx/directory/20048/government/software) - [Programa para agendar citas](https://www.capterra.mx/directory/30757/appointment-scheduling/software) - [Software de visitantes](https://www.capterra.mx/directory/10020/visitor-management/software) - [Software para gestión de listas de espera](https://www.capterra.mx/directory/31495/waitlist/software) ## Alternativas 1. [GymMaster](https://www.capterra.mx/software/57469/gymmaster) — 4.7/5 (165 reviews) 2. [Archie](https://www.capterra.mx/software/1023304/archie) — 4.9/5 (81 reviews) 3. [Vizito Control De Visitantes](https://www.capterra.mx/software/147970/vizito) — 4.7/5 (169 reviews) 4. [The Receptionist for iPad](https://www.capterra.mx/software/133191/the-receptionist-for-ipad) — 4.8/5 (328 reviews) 5. [Greetly](https://www.capterra.mx/software/152835/greetly) — 4.9/5 (79 reviews) ## Opiniones ### "Maintaining Flows and Queues of Visitors." — 5.0/5 > **Bintu Keithane** | *18 de marzo de 2021* | Servicios para el consumidor | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It helps in maintaining flows of visitor and managing waiting lines. It allows visitors to check-in for getting services through their mobile devices from anywhere like homes or waiting in their cars. It helps in social distancing and minimizing the risks. It provides seamless queuing management systems. It provides actionable insights and helps in reducing operational waste. A queue management system helps in making every job easier. > > **Puntos en contra**: It has limited tools for extracting more data. Its user interface needs some improvements. It may slow down sometimes and not able to notify you about queues status. Some controlling and customizing features need some improvements. > > It helps in gathering customer data and information. People don’t have to wait for a long time in long queues. It helps in gathering name and other information related to customers and helps in informing them about their queue status. It helps in providing customized experiences to visitors. The queue management system is perfect for clinics, schools, and big stores. It helps in notifying automatically ----- ### "Helping Hand" — 5.0/5 > **Usuario verificado** | *27 de marzo de 2023* | Alimentación y bebidas | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Sending text messages to the people is what I love > > **Puntos en contra**: It's always lovely to have a helping hand there is nothing not to have it around > > Great ----- ### "Qminder as a user" — 4.0/5 > **Lorilyn** | *14 de junio de 2023* | Salud, bienestar y deporte | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: Being able to get notifications when new patients are added to the que. > > **Puntos en contra**: Even though I only have one department line selected, I still get notifications for long wait times from other departments. ----- ### "Qminder is a great product" — 5.0/5 > **Christina** | *14 de marzo de 2019* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Qminder has drastically improved our workflow by streamlining the process of how patients sign in. We now have a way to track our wait time and service time, and have statistics at our fingertips\! It is easy to use for everyone (even those that struggle with technology). I like that Qminder is constantly working to add enhancements and improve their software. > > **Puntos en contra**: I really don't have any complaints, Qminder is a great product for a great value. > > Qminder has drastically improved our workflow by streamlining the process of how patients sign in. We now have a way to track our wait time and service time, and have statistics at our fingertips\! I like that we have our own client representative; it makes communication easier and more direct. Qminder seems to really care about their customers because they seek feedback and they are constantly enhancing their product. Honestly, our business relationship feels more like a partnership. ----- ### "Easy to use queue management tool to improve student experience" — 5.0/5 > **Naomi** | *29 de marzo de 2019* | Administración educativa | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It's simple to ease and very effective at what it does - It's straightforward for students to get the hang of and simple for staff to serve them with and keep track of what's happening > > **Puntos en contra**: I can honestly say there's nothing I dislike about this software. > > This is one of my favourite bits of software to manage. It always works, has a great UI, the students and staff both like it (which never happens with anything else), and it's always a joy to speak to the Qminder team and they keep adding even more awesome new features, which make an already great product even better. For something that seems quite a simple premise, they've entirely nailed the delivery. The stats are extremely powerful as well in order to evaluate the service. ----- Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.mx/software/160462/qminder?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/160462/qminder) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Datos estructurados