---
description: ¿Qué es y para qué sirve Salesforce Platform? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas.
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title: ¿Qué es Salesforce Platform? - Reseñas, precios y funciones - Capterra México 2026
---

Breadcrumb: [Inicio](/) > [Software para desarrollo de apps](/directory/30082/application-development/software) > [Salesforce Platform](/software/164356/app-cloud)

# Salesforce Platform

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> Aumenta eficiencia con aplicaciones inteligentes. Automatiza, protege datos y ahorra hasta 25% en costos de TI.
> 
> Veredicto: 395 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa Salesforce Platform?

Empresas de todos los tamaños y sectores.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.4/5** | 395 Opiniones |
| Facilidad de uso | 4.0/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.0/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.0/5 | Basado en las opiniones generales |
| Funciones | 4.4/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Salesforce
- **Ubicación**: San Francisco, EE. UU.
- **Constitución**: 2003

## Contexto comercial

- **Precio inicial**: USD 0.00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (local), Linux (local), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: alemán, danés, español, francés, inglés, italiano, neerlandés, sueco
- **Países disponibles**: Alemania, Arabia Saudita, Australia, Austria, Bélgica, Canadá, China, Dinamarca, Emiratos Árabes Unidos, España, Estados Unidos, Finlandia, Francia, India, Irlanda, Israel, Italia, Japón, Noruega, Países Bajos y 5 más

## Funciones

- API
- Alertas y notificaciones
- Arrastrar y soltar
- Automatización de procesos empresariales
- Configuración de flujos de trabajo
- Control de procesos de aprobación
- Controles o permisos de acceso
- Creación de informes y estadísticas
- Creación de informes/análisis
- Depuración
- Desarrollo de aplicaciones web/móviles
- Desarrollo de código
- Edición de código
- Entorno de desarrollo integrado
- Gestión de datos
- Gestión de documentos
- Gestión de flujos de trabajo
- Gestión de implementación
- Gestión de integraciones
- Gestión de iteraciones
- Gestión de tareas
- Herramientas de colaboración
- Interfaz gráfica de usuario
- Modelado de datos
- Modelado visual
- Panel de comunicaciones
- Para desarrolladores
- Seguridad de datos
- Sin código
- Soporte de base de datos
- Test de compatibilidad
- Third-Party Integrations

## Integraciones (en total: 11)

- Google Cloud
- Marketo Sales Connect
- Microsoft Outlook
- Microsoft Power BI
- QuickBooks Desktop
- Salesforce Einstein
- ServiceNow
- Shopify
- Slack
- Tableau
- Xero

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Software para desarrollo de apps](https://www.capterra.mx/directory/30082/application-development/software)

## Categorías relacionadas

- [Software para desarrollo de apps](https://www.capterra.mx/directory/30082/application-development/software)
- [Software para Plataforma como servicio (paas)](https://www.capterra.mx/directory/32376/platform-as-a-service/software)
- [Software de creación de aplicaciones](https://www.capterra.mx/directory/32016/app-building/software)
- [Software para workflow](https://www.capterra.mx/directory/30091/workflow-management/software)
- [Soluciones MDM](https://www.capterra.mx/directory/30097/mobility/software)

## Alternativas

1. [monday.com](https://www.capterra.mx/software/147657/monday-com) — 4.6/5 (6044 reviews)
2. [Jira](https://www.capterra.mx/software/19319/jira) — 4.4/5 (15386 reviews)
3. [Zapier](https://www.capterra.mx/software/130182/zapier) — 4.7/5 (3051 reviews)
4. [Asana](https://www.capterra.mx/software/120550/asana-pm) — 4.5/5 (13580 reviews)
5. [TaxDome](https://www.capterra.mx/software/186749/taxdome) — 4.7/5 (3593 reviews)

## Opiniones

### "Salesforce Platform Super powerful for customer relationship, customizable, system workflows, dashboards and automations for organization." — 5.0/5

> **Dionne Joy** | *27 de diciembre de 2025* | Educación superior | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: What I liked most about Salesforce Platform, great ability to bring everything together in one place. Love the task managing, customer support and provides value for money. Its biggest strength is customization, code updates, development and code management. You can tailor almost every part of the system — workflows, dashboards, automations, and even entire apps, without needing deep technical skills. and provides great security.
> 
> **Puntos en contra**: What I liked Least about Salesforce Platform is it can be a little complex and require lots of learning for users.  Salesforce Platform is powerful, but that power comes with complexity. The interface can feel overwhelming at first, especially for new users. There’s also a steep learning curve and mastering the platform often requires training or certification. Another drawback is cost.
> 
> My overall experience with Salesforce Platform has been very positive. It’s a robust, flexible system that can transform how teams manage customer relationships, automate processes, and analyze data. Once you get past the initial learning curve, it becomes an incredibly valuable tool that supports efficiency and growth

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### "End User Experience" — 5.0/5

> **Ira** | *19 de julio de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Web interface, ease of access, feels like from any device. No need to be in an office, great for traveling to client onsite and connecting.
> 
> **Puntos en contra**: The product allows for ease of building custom reports, connecting third party applications, allows for scaling and easy to learn. Difficult to find a negative.

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### "Robust with a learning curve" — 3.0/5

> **Nathan** | *21 de diciembre de 2024* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 6.0/10
> 
> **Puntos a favor**: Very robust in its integrations and community
> 
> **Puntos en contra**: Too complex for small business or in our case, non-profit
> 
> Working with Salesforce was great, working within the complexities of the Salesforce framework require a ton of training.  Once trained it was fairly straightforward to use.

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### "An efficient and effective platform all should use\!" — 5.0/5

> **Usuario verificado** | *18 de marzo de 2026* | Productos farmacéuticos | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Salesforce is awesome. I’ve been using it for the past three years now after getting into it with my Dad who is a Master Solutions Engineer in the public sector for them. He taught me all I know and I’ve been able to apply what I learned while getting my Administrator certification in many ways. My company is looking for a new CRM and I’m highly recommending Salesforce and their awesome automation.
> 
> **Puntos en contra**: The ease of use is amazing. I’ve worked with other similar platforms and nothing comes close to how intuitive Salesforce has been.
> 
> I’d give my overall experience a very high rating. Everything I have learned has been helpful in some way in my life and show me a new way of thinking about how I conduct business.

-----

### "Salesforce is a solid CRM" — 5.0/5

> **Sarah** | *27 de mayo de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Mostly easy to navigate and run reports. Wide range of customizations made it easy to use for sales, marketing and CS teams.
> 
> **Puntos en contra**: The UI could be more friendly. The learning curve was rough for new employees but that went hand in hand with customizations.
> 
> It’s a good platform. I prefer it to the other one I had used at a previous employer. Overall it gets the job done.

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## Enlaces

- [Ver en Capterra](https://www.capterra.mx/software/164356/app-cloud)

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