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Opiniones de Square Payments

Sobre Square Payments

Square ofrece pagos seguros aunque no uses un lector. Terminal virtual para transacciones por teléfono, facturas y más.

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Puntos a favor:

I have used square payment for two of my online stores before, the integration process is very easy, the payment processing is fantastic and the fees is inexpensive.

Contras:

You cannot change the currency once you create the customer, it's really bad because maybe the client could pay with another credit card or another currency.

Valoraciones de Square Payments

Evaluación media

Facilidad de uso
4.7
Atención al cliente
4.4
Funcionalidades
4.6
Relación calidad-precio
4.5

Probabilidad de recomendación

8.8/ 10

Square Payments tiene una valoración global de 4.7 estrellas sobre 5 según las 2,562 opiniones de usuarios de Capterra.

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Filtrar opiniones (2,562)

David
manager en EE. UU.
Alimentación y bebidas, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Excelente forma de procesar pagos por medio de una plataforma segura y confiable

5.0 el año pasado

Comentarios: Me agrado mucho conocer la plataforma, me encanto todas las opciones que tenia disponibles para implementarla en mi negocio y llevar un mejor control financiero del mismo.

Puntos a favor:

Me agrada mucho la plataforma de pagos de Square, porque tiene muchas ventajas aparte del proceso rapido y seguro, en esta plataforma tambien tengo otras opciones de administracion y control de la empresa, como el poder incorporar el proceso de nomina, pagos programados a proveedores, un control adicional de una cuenta de ahorros para liquidez adicional, y otras opciones mas que me interesaria tener mas informacion para implementarla en mi negocio.

Contras:

La plataforma es muy amigable y sencilla de usar, al principio como todo sistema, es de preguntar como se hacen los procesos de integracion y de operacion, quizas si llegaran a tener mas asisitencia en español o en otros idiomas seria grandioso para la gran diversidad de culturas que se viven en este pais

Carlos Mauricio
Carlos Mauricio
jefe de personal en Colombia
Usuario de Linkedin verificado
Servicios de información, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Easy methos payment

5.0 hace 2 años

Puntos a favor:

Facil manejo de aplicacion y empresa honesta con los clientes

Contras:

la rapides en su servicio y facil manejo de sus servicios

Fernando
Fernando
Estudiante en Ecuador
Usuario de Linkedin verificado
Automoción, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Programa fácil e intuitivo de square

4.0 hace 2 años

Puntos a favor:

Agregar y poder poner los artículos de inventario para venderlos más rápido.

Contras:

En cuestión del hardware que se necesita comprar muchas cosas.

Susanna
owner en México
Aprendizaje en línea, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Square sofware satisfecha

5.0 hace 2 años

Comentarios: Las Ventajas es que hace ha que los pagos sean mas rapidos y seguros de obtener.

Puntos a favor:

Lo que me gusta del producto es que puedo entrar el correo electronica del cliente y la suma de a pagar con todo y taxas. muy conveniente.

Contras:

Que ha veces tengo que pasar la targeta mas de dos veces o a veces la conection se corta

Ariana R.
Ariana R.
Artist en EE. UU.
Usuario de Linkedin verificado
Arte y artesanía, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Square Payments allows you to accept payments no matter where you are!

5.0 hace 2 meses Nuevo

Comentarios: Square Payments is easy to use and simple to each others. Since I like to do business both on and offline, it is definitely a very viable tool for my art business. Whether I am out in the world vending or just on the Internet sellimg items via my website, this allows me to be flexible with my sales no matter where I am at.

Puntos a favor:

Square payment software is easy to use both online and in "RL" (Real Life). If you have a versatile business and you are conducting sales both on and offline, this makes it easy to accept payments no matter where you are! If you are the type to always carry a little bit of product with you, download the mobile app and you can even accept payments when you are just out and about.

Contras:

So far, I haven't found anything that I don't like.

Mateo
Ownder en EE. UU.
Servicios individuales y familiares, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Square Payments is easy to set up and allows you to capture payment multiple ways!

5.0 hace 2 meses Nuevo

Comentarios: We've used Square Payments for the last 4 years and during that time, Square has made a ton of updates that improve the software. For example, we've used their Payment Link option to collect payment from clients retroactively in situations where their card was declined or the wifi was down at the time of service.

Puntos a favor:

Square Payments is easy to set up and begin accepting payments for small businesses. It has integration with our accounting software so we can easily categorize payments as they occur and offers great features like transaction reports to stay on top of your money.

Contras:

Square payments does take a fee for each transaction but that is the norm.

Darren
Darren
Owner en Australia
Usuario de Linkedin verificado
Hostelería, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: GetApp

Massive Incompetence

1.0 hace 3 meses

Comentarios: God awful and excessively costly with their constant service fallovers and enabling thieves to steal from you.

Puntos a favor:

Nothing, they have no accountability, no decency, and no competency whatsoever. Fools and clowns.

Contras:

Fraudulent chargeback by a mentally challenged thief that posted photos of his received good publicly. Provided that to Square to appeal the illegal chargeback, and they failed! It couldn't have been easier to win, yet they force you to let them respond on your behalf and screw it up majorly, then refuse to identify the thief so you can fix it in civil court. Disgusting incompetence with no accountability. Don't end up stuck with them like me because of hardware investments, they are beyond awful and will lose your money time and time again.

Tammy
Owner en EE. UU.
Sector textil, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Square for the win!

5.0 hace 2 meses

Comentarios: I have never had any issues with Square payments and I have been using them for 5 years now for my small business. They are prompt and very easy to use.

Puntos a favor:

Square payments make it easy for me to take credit card payments from customers either at my shop or on the go.

Contras:

The only thing I would change about square is to lower the fees, but they are really not bad at all compared to other companies I have researched before deciding on my square.

Elizabeth
Owner en EE. UU.
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

User Friendly and fairly priced.

4.0 hace 2 meses

Comentarios: I have gotten locked out of my account a few times and had difficulty getting back in. You better hope if something goes wrong it is not the weekend. Other than that I love having a square account to take credit card payments on the go with my phone. They give you the first reader for free and the POS are actually priced very well. It is fast and easy to not only set up, but to also use.

Puntos a favor:

I like that once you start taking payments it only takes 5 minutes tops to appear in your Square account. I also like that you can sign up for a checking and savings account with square and there are no fees for using the card. I like the tap to pay where the customer and I just tap phones together and it makes a sound and a happy face pops up. I can then send a reciept to their email. You get your first reader for free as well. I do not use it anymore really because my phone does not have a 3.5mm headphone outlet, but I prefer tap to pay better anyway.

Contras:

The thing I like least if the difficulty getting ahold of customer service at times. Also when I first started taking payments I had to wait days for the money. I am not sure if I get it fast now because I have a square business checking account, or if everyone can get it that fast. I have used it for so long that I do not recall.

Jennifer
Founder en EE. UU.
Marketing y publicidad, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Square, it's been over ten years, and I still like you

4.0 el mes pasado Nuevo

Comentarios: Overall, I think Square is a fantastic choice for small businesses (under $1mil in sales). There is so much flexibility in how you can accept and process payments and Square's latest improvements truly make it a seamless way to keep payment records!

Puntos a favor:

I've used Square for over ten years now, across multiple businesses. I've been very pleased with the ability to run various types of transactions and without a monthly fee.

Contras:

The Virtual Terminal can be buggy, the phone app is prone to freezing. I wish the reports linked to actual transaction (for instance, if I see there was a spike in sales on December 15th according to the reporting graph, I'd like to be able to click the 15th from the report and see a list of transactions). The other grievances have actually been dealt with as Square continually improves their service!

Laurie
Vice President en EE. UU.
Dispositivos médicos, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Easy set up and payments

5.0 hace 2 meses Nuevo

Comentarios: It was easy to set up invoice templates, based on the types of services we provide. It looks professional on the receiving end and easy for customers to make payments confidently, as Square is a well known name. We can get money deposited into our account quicker than the old merchant service we used.

Puntos a favor:

The pricing is competitive. The invoice templates we can send to customers are customizable.

Contras:

There is a lot of extra clicking to get between invoicing and just taking a payment, which could be minimized.

Sadie
Owner en EE. UU.
Alimentación y bebidas, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

The most user friendly POS

5.0 hace 2 meses

Puntos a favor:

Honestly, everything. Between 2009-2011, I looked at so many different POS (we were making the switch from an old push button cash register). Even systems that were designed specifically for coffee shops fell wayyyy flat. Then square came along and made it all so so easy to use. I’m not much of a tech person, especially 13 years ago, and set out whole library up while I was on maternity leave and nursing my baby. It was that easy.

Contras:

I am a part of a small local franchise that operates as more of a co-op of shop owners. The one complaint is that We can’t all share gift cards.

Joy
Financial Coach en EE. UU.
Servicios financieros, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great Option for Businesses

4.0 hace 4 semanas Nuevo

Comentarios: Overall great experience and I still recommend them. I used Square to accept payments for single invoices and recurring subscriptions. Easy to see what accounts receivable are pending, and easy to send invoices with reminders.

Puntos a favor:

Receive money instantly if you use their debit card, user friendly, easy to set up, ability to set recurring invoicing without a separate fee.

Contras:

Now there are separate subscriptions required for some more advanced options. You can't (as far as I could see) set an invoice to automatically charge the customer unless the customer selected it, and you can't enter a customer's payment information directly (as far as I could see). Square Contracts - which is an amazing feature - has one problem - if you need to do a contract with a business/organization, it fills the contract as if it is with the signer rather than the org.

Timmy
Owner en EE. UU.
Ropa y moda, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

I love this software and the trust that is gives my customers.

5.0 hace 2 meses Nuevo

Comentarios: I do not think my business could survive without it. The library of items, services and discounts all from my phone or ipad is perfect.

Puntos a favor:

I am able to take payments and create invoices anywhere. I am able to put in other payment options like a check of cash and still send a receipt.

Contras:

I do not like when I open the all on my phone it takes a few seconds to get to where I am trying to get to. I do not ever use the square reader and it always tries to connect to it.

Megan
Megan
Owner en EE. UU.
Usuario de Linkedin verificado
Gestión de organizaciones sin ánimo de lucro, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

The convenience of using Square

4.0 hace 10 meses

Comentarios: My overall experience has been great, except for a few hang ups and glitches. I had been worth using for my business, and it works great for my companies needs.

Puntos a favor:

I like the ease of setting up on the go I safety features that Square offers I like that I don't have to just have a stationary POS. I can take it on the go.

Contras:

The one thing I dislike is the time it takes for my funds to become available for use or transferring to my bank account. Sometimes I can transfer to my bank account and sometimes I have to wait 24 hours to transfer my funds.

Regina
Manager en EE. UU.
Marketing y publicidad, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

My Business LOVED Using Square Payments to Grow My Business

5.0 hace 5 meses

Comentarios: I used Square payments mostly for invoicing but I have been on the customer end of it and Loved it.

Puntos a favor:

I love how easy it was to use and also affordable. When my business wasn't making much, I could not afford Quickbooks and Square made doing business so much easier.

Contras:

Can not recall anything I didn't like about it. It seems it isn't as comprehensive for business accounting like Quickbooks is.

Usuario verificado
Usuario de Linkedin verificado
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Square makes payments simple!

5.0 hace 4 meses

Comentarios: It makes accepting payments from customers so much simpler. No more checks or long invoices when you use this product.

Puntos a favor:

I like that you can take the portable device anywhere and accept payments. Not many people carry checks anymore!

Contras:

The price for the device was a little costly but worth it when you utilize it frequently.

Ann
Program Director en EE. UU.
Entretenimiento, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Benefits of Square

4.0 hace 4 meses

Comentarios: I only use square when I leave my brick & mortar building. I like the convenience of "on the go" transactions. The funds are quickly deposited to your checking account and refunds are easy to process.

Puntos a favor:

Easy to set up the software and process the cards and the funds are transferred to your account quickly.

Contras:

The processing rate is higher than what I pay for my other merchant service account.

Neal
Managing Partner en EE. UU.
Gestión de inversiones, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Square Payment works best for small and medium size businesses

5.0 hace 4 meses

Comentarios: My overall experience with Square Payments has been quite positive. The setup process is straightforward, making it easy for me to start accepting payments quickly. The interface is intuitive, which simplifies transactions for my customers.

Puntos a favor:

What I like most about Square Payments is its user-friendly interface and versatility. It simplifies the payment process for both businesses and customers, allowing for easy transactions whether in-person or online. The integration with other Square tools, like inventory management and analytics, also makes it a comprehensive solution for small businesses. Plus, the transparent pricing structure helps users avoid unexpected fees. Overall, it’s a great option for anyone looking to streamline their payment process!

Contras:

What I like least about Square Payments is I have had issues with customer support, especially during peak times. Additionally, while the pricing is generally transparent, certain fees can be confusing for businesses with specific needs, like international transactions. Finally, the limited customization options for payment. Overall, while it’s a strong tool, these areas could use improvement.

Jamie
Account Manager en EE. UU.
Empleo y contratación, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Square works good for cards

5.0 hace 3 meses

Comentarios: Overall it helps when someone wants to use their credit card to pay. When they have cash app or Zelle or Venmo I prefer to use those due to the fees.

Puntos a favor:

Ease of invoicing and payment options! Can easily connect with cash app.

Contras:

The transaction charges are tough to swallow When one can use cash app it is best to just have them do that or Zelle or Venmo.

Casey
Casey
Vice President en EE. UU.
Usuario de Linkedin verificado
Logística y cadena de suministro, 501-1,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Every Business Should Be Using Square Payments

5.0 el año pasado

Comentarios: Overall, everything has been fantastic! Collections are down, customers are much happier and business runs much more smoothly.

Puntos a favor:

This makes it quick and easy for both customers and our business. It has cut down on collections as well.

Contras:

There is nothing I dislike. I feel like every business should have this.

Kasondra
CEO en EE. UU.
Alimentación y bebidas, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Game Changer

4.0 hace 4 meses

Comentarios: "My overall experience with Square POS has been mostly positive. It’s a fantastic tool for managing my business on the move, especially with how easily it handles mobile menus and keeps everything organized. I love being able to access customer data and transaction history with just a few taps—super handy for staying on top of things. Despite these small setbacks, Square has been a reliable sidekick in running my business, helping me keep everything streamlined and efficient."

Puntos a favor:

"What I love most about Square is how user-friendly it is, especially for mobile menus. It makes taking orders and managing payments a breeze, even on the go. Plus, the ability to save all the customer data and transaction history is a game changer. It’s super easy to go back and check past transactions or customer details, which helps me stay on top of everything. Overall, it's a reliable and efficient tool that’s made running my business so much smoother!"

Contras:

"As much as I appreciate Square, adding menu items on the phone while on the go can be frustrating. It's not as smooth as I'd like, especially when you're in a rush. Also, card payments sometimes fail when you're in a busy environment, which can be stressful when you're trying to process transactions quickly. It would be great if those issues could be smoothed out for a more seamless experience!"

Opinión anónima
Aprendizaje en línea, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Simple and easy

4.0 hace 2 meses

Comentarios: When you run a small business, Square could be almost the best solution. It is simple, easy and nothing to worry about it. However, if you want to go a little bit deep, it causes problems. For example, if you accept a large payment (maybe more than $1,000) through code that you create inside Square website, it will ask you to provide documents. Bothering.... and it freezes the payment asking you to refund to the customer.

Puntos a favor:

Easy and stable to use and things like taxes are treated inside Square.

Contras:

Too high fees to accept payments. Freezing of payments for a little bit large amount like $1,000.

Christopher
Owner en EE. UU.
Producción de alimentos, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

A Business Asset no Matter Your Company Size

5.0 hace 5 meses

Comentarios: Overall I find Square to be a clean professional and well-respected platform/service.

Puntos a favor:

The ease of payment from customer to my bank via Square

Contras:

There is nothing I dislike about this service currently.

Denise
Director en RU
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Easy payments with square

5.0 hace 5 meses

Comentarios: Square payments are easy settled in your account same day low charges

Puntos a favor:

Easy to use can use anywhere can use through your phone

Contras:

Was disappointed that my card machine after a while stopped working and was told by support nothing they can do after a year you have to buy new terminal