--- description: ¿Qué es y para qué sirve IDMS? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es IDMS? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Software de contabilidad para concesionarios](/directory/31296/auto-dealer-accounting/software) > [IDMS](/software/173877/idms) # IDMS Canonical: https://www.capterra.mx/software/173877/idms Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.mx/software/173877/idms?page=2) > Solución contable para concesionarios de automóviles para concesionarios privados y concesionarios que otorgan préstamos propios (buy-here-pay-here) con diferentes integraciones contables. > > Veredicto: 13 usuarios lo han valorado con **3.4/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **3.4/5** | 13 Opiniones | | Facilidad de uso | 3.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 2.8/5 | Basado en las opiniones generales | | Relación calidad-precio | 2.5/5 | Basado en las opiniones generales | | Funciones | 3.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 40% | (4/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: DealerSocket - **Ubicación**: Irving, EE. UU. - **Constitución**: 12 ## Contexto comercial - **Precio inicial**: USD 750.00 - **Público objetivo**: 2-10, 11-50, 51-200, 201-500 - **Despliegue y plataformas**: Cloud, SaaS, Web, iPhone (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - Contabilidad - Creación de informes/análisis - Departamento de atención al cliente - Gestión de inventarios - Gestión financiera ## Integraciones (en total: 2) - QuickBooks Online - Sage Intacct ## Opciones de asistencia - E-mail/Help Desk - Asistencia telefónica ## Categoría - [Software de contabilidad para concesionarios](https://www.capterra.mx/directory/31296/auto-dealer-accounting/software) ## Categorías relacionadas - [Software de contabilidad para concesionarios](https://www.capterra.mx/directory/31296/auto-dealer-accounting/software) - [Software para concesionarios](https://www.capterra.mx/directory/20005/auto-dealer/software) ## Alternativas 1. [Carsforsale.com](https://www.capterra.mx/software/178449/carsforsale) — 4.6/5 (2363 reviews) 2. [AutoManager](https://www.capterra.mx/software/2058/deskmanager) — 4.9/5 (238 reviews) 3. [DealerCenter](https://www.capterra.mx/software/71935/dealercenter) — 4.9/5 (1479 reviews) 4. [Frazer](https://www.capterra.mx/software/34553/frazer-auto-dealer-software) — 4.7/5 (150 reviews) 5. [abcoa Deal Pack](https://www.capterra.mx/software/96249/abcoa-deal-pack) — 4.8/5 (135 reviews) ## Opiniones ### "All around good product" — 4.0/5 > **Usuario verificado** | *19 de junio de 2020* | Servicios financieros | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: If you are in the auto industry and you are looking for a software that makes your collections job easier and at the same time provides you with the data to assess performance, this software is definitely for you. It has many capabilities to make your job easier if you know how to work with it. This software in particular, has given us something we did not have fully before. It has enabled our team and customers to make the payment process much easier and friendly. Which for us translate in less time dealing with issues and more time selling or creating new opportunities. > > **Puntos en contra**: It is not as user friendly as other products out there. The training it's a bit painful and can be quite overwhelming. It takes time to get used to it. > > It is a great tool that provides as much information as you need all in one place. I'd say that IDMS is a worthy investment for any BHPH dealer looking to simplify their collections process. ----- ### "Decent program if customer service was better." — 4.0/5 > **Samantha** | *10 de diciembre de 2021* | Comercio minorista | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: The software is easy to use when it functions properly. It automates a lot for us and saves time when working through accounts. > > **Puntos en contra**: There are a lot of glitches when they are updating the software and a lot of times the system lags behind. > > We really appreciate all the things the program offers. It does a lot of things, including reports that help the business. ----- ### "Outdated and horrible service" — 2.0/5 > **Jay** | *13 de enero de 2025* | Automoción | Valoración de la recomendación: 2.0/10 > > **Puntos a favor**: It's comfortable to use once you get past the vastness of the program. > > **Puntos en contra**: Everything in the program has become archaic. It was very modern in 2015 but there has been NO change to the program since. If you want to run a report and need something specific on it then you have to create the report and to do that you BETTER understand their system and it's not easy. Their support has become unbearable to deal with. Since Solera took over and outsourced the support you can't get anything answered or fixed. Every problem you call about has to be "escalated" which just means it's not getting fixed. There's so many simple things that other DMS' do that iDMS just will not fix. I can't even print out a deal structure for a customer if I'm figuring a deal. I can't print out a washout on a deal so that I can figure front and backend profit. This system has just become outdated and don't work for the modern car dealership. > > My experience was good at first. But then people started quitting once Solera took over and now I understand why. Once the customer support was outsourced the software lost it's edge. Now nothing ever gets fixed and nothing is ever updated and there's not even any plans on updating anything\! ----- ### "IDMS is as good as it can be" — 5.0/5 > **Jason** | *13 de abril de 2021* | Automoción | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: IDMS is a helpful solution. It works best when paired with Dealer Socket CRM for seamless integration > > **Puntos en contra**: Does not necessarily play well with others. ----- ### "Necessary and useful but could crash less" — 3.0/5 > **Sarah** | *1 de abril de 2025* | Automoción | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: I do like how organized it keeps our inventory/accounts > > **Puntos en contra**: I DISLIKE how often the software has issues. it makes it very difficult to do almost anything that has to do with our business. Customer service could also be better. > > I have been working with this software for about a year now and although it has tons of issues and crashes often, when it IS working, I find it almost fun and very useful. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.mx/software/173877/idms?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/173877/idms) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados