---
description: ¿Qué es y para qué sirve Okendo? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ¿Qué es Okendo? - Reseñas, precios y funciones - Capterra México 2026
---

Breadcrumb: [Inicio](/) > [Software para gestión de reseñas](/directory/31024/review-management/software) > [Okendo](/software/176189/okendo)

# Okendo

Canonical: https://www.capterra.mx/software/176189/okendo

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> Hace posible que los comerciantes minoristas capturen y muestren valoraciones, opiniones, perfiles, fotos, videos, preguntas, respuestas y comentarios de los clientes.
> 
> Veredicto: 223 usuarios lo han valorado con **4.9/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa Okendo?

Comercios minoristas de alto crecimiento en Shopify.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.9/5** | 223 Opiniones |
| Facilidad de uso | 4.8/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.8/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.6/5 | Basado en las opiniones generales |
| Funciones | 4.6/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Okendo
- **Constitución**: 2016

## Contexto comercial

- **Precio inicial**: USD 19.00
- **Modelo de precios**:  (versión gratuita disponible) (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Alemania, Australia, Canadá, Dinamarca, España, Estados Unidos, Finlandia, Francia, Irlanda, Nueva Zelanda, Reino Unido, Suecia

## Funciones

- Análisis de sentimientos
- Compartir en redes sociales
- Creación de informes y estadísticas
- Gestión de campañas
- Gestión de los comentarios negativos
- Gestión de recompensas
- Gestión de respuestas
- Marketing multicanal
- Métricas de rendimiento
- Notificación de reseña de usuario
- Panel de comunicaciones
- Programa de fidelización
- Solicitud de reseña de usuario
- Supervisión de reseñas
- Third-Party Integrations

## Integraciones (en total: 39)

- AfterShip
- Afterpay
- Alloy
- Athos Commerce
- Bazaarvoice
- CartHook
- EcoCart
- Friendbuy
- Google Ads
- Google Analytics 360
- Gorgias
- Justuno
- Klaviyo
- Linnworks
- LoyaltyLion

… y 24 integraciones más

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software para gestión de reseñas](https://www.capterra.mx/directory/31024/review-management/software)

## Categorías relacionadas

- [Software para gestión de reseñas](https://www.capterra.mx/directory/31024/review-management/software)
- [Software de fidelización de clientes](https://www.capterra.mx/directory/10031/customer-loyalty/software)
- [Software para referidos](https://www.capterra.mx/directory/30681/referral/software)

## Alternativas

1. [Trustpilot](https://www.capterra.mx/software/169618/trustpilot) — 4.5/5 (1202 reviews)
2. [Birdeye](https://www.capterra.mx/software/152997/birdeye) — 4.7/5 (703 reviews)
3. [Yotpo](https://www.capterra.mx/software/144389/yotpo) — 4.5/5 (376 reviews)
4. [NiceJob](https://www.capterra.mx/software/142037/nicejob) — 4.9/5 (202 reviews)
5. [GiveMe5.ai](https://www.capterra.mx/software/207396/GiveMe5-ai) — 4.7/5 (86 reviews)

## Opiniones

### "Love IT\! Has been amazing" — 5.0/5

> **Stephanie** | *13 de mayo de 2024* | Bienes de consumo | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Has been a game changer, super easy to use for us and the customer, love the auto publish feature
> 
> **Puntos en contra**: How much of a price jump there is between plans.

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### "Taking it to the next level" — 5.0/5

> **Diana Karen** | *31 de marzo de 2026* | Ropa y moda | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Okendo has helped us not only elevate our customer experience online and as a whole but also our product quality.
> 
> **Puntos en contra**: Trying to find a way to have control of removing reviews coming from shop app - currently no way to do it.
> 
> Overall we are very happy with our experience. Our rep \[sensitive content hidden\] has made it so easy for us to implement new ways to show reviews on our website.

-----

### "Reliable reviews platform for DTC Shopify brands" — 5.0/5

> **Usuario verificado** | *30 de marzo de 2026* | Ropa y moda | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Okendo integrates cleanly with Shopify and makes it easy to collect and display UGC at scale. The review widgets are customizable enough to fit our brand without heavy dev lift, and the attributes feature (fit, quality ratings) gives customers a structured way to leave useful feedback. Solid value relative to other review platforms we evaluated.
> 
> **Puntos en contra**: The backend UI has a learning curve and some reporting features feel underdeveloped compared to what you'd want for deeper review analytics.
> 
> Okendo does what it promises. It drives review volume and surfaces social proof in the right places on-site. For a DTC brand on Shopify, it's one of the cleaner solutions in the space. The support team and account management are genuinely top tier, responsive, proactive, and easy to work with. Would recommend for teams that want a reliable reviews platform without needing a lot of technical overhead to maintain it.

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### "Feedback" — 3.0/5

> **Asha** | *29 de diciembre de 2022* | Comercio minorista | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: Ease of use - simple to navigate and integrates with other systems well
> 
> **Puntos en contra**: price increase for what we actually use it for.

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### "5 star worthy" — 5.0/5

> **Wendi** | *23 de marzo de 2026* | Bienes de consumo | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The professionalism and knowledge from the team we work with.
Review platform is great\!
Loyalty platform is great.
We're about to learn about their survey platform as well.
> 
> **Puntos en contra**: Haven't experienced anything at this time that comes to mind. It's been great to work with so far. We're pleased.
> 
> We've really enjoyed the platform and it's been very helpful for us. \[sensitive content hidden\]
 are great to work with.

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## Enlaces

- [Ver en Capterra](https://www.capterra.mx/software/176189/okendo)

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