--- description: ¿Qué es y para qué sirve UXCam? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es UXCam? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Software de experiencia del usuario (UX)](/directory/31036/ux/software) > [UXCam](/software/178249/uxcam) # UXCam Canonical: https://www.capterra.mx/software/178249/uxcam Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.mx/software/178249/uxcam?page=2) > UXCam registra cada microinteracción en tu aplicación, lo que te permite reproducir, analizar y optimizar la experiencia del usuario. > > Veredicto: 23 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa UXCam? UXCam es adecuada para gerentes de producto y diseñadores de UX. Entre los usuarios de UXCam también se encuentran desarrolladores de aplicaciones, profesionales de marketing y gerentes de éxito del cliente. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 23 Opiniones | | Facilidad de uso | 4.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 5.0/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: UXCam App Analytics - **Ubicación**: sdvm, EE. UU. - **Constitución**: 2014 ## Contexto comercial - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop) - **Idiomas admitidos**: inglés - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 209 más ## Funciones - A/B Testing - Análisis de búsquedas de usuarios - Análisis del embudo - Análisis por cohorte - Creación de informes/análisis - Gestión de problemas - Grabación de la sesión - Informes interactivos - Mapas térmicos - Segmentación de clientes - Seguimiento de conversión - Seguimiento de eventos integrados en aplicaciones - Seguimiento de la participación - Seguimiento de retenciones - Seguimiento del comportamiento - Seguimiento/Análisis de uso - Tests de usabilidad - Third-Party Integrations - Trayectoria del usuario ## Integraciones (en total: 8) - Adobe Analytics - Amplitude - Crashlytics - Firebase - Google Analytics 360 - Intercom - Mixpanel - Segment ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de experiencia del usuario (UX)](https://www.capterra.mx/directory/31036/ux/software) ## Categorías relacionadas - [Software de experiencia del usuario (UX)](https://www.capterra.mx/directory/31036/ux/software) - [Herramientas de analítica móvil](https://www.capterra.mx/directory/30936/mobile-analytics/software) - [Análisis de productos](https://www.capterra.mx/directory/32915/product-analytics/software) ## Alternativas 1. 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[Amplitude](https://www.capterra.mx/software/158741/amplitude) — 4.6/5 (67 reviews) ## Opiniones ### "Best software ever" — 5.0/5 > **Bernardo** | *20 de abril de 2020* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: That it shows me exactly what went wrong instead of having to figure it out with data points > > **Puntos en contra**: That very very seldomly I can't access the video even though the user session shows it has benn uploaded. > > Good experience I wouldn't say that's there strongest point but since I've used it I dropped GA or Mixpanel ----- ### "Great way to "see" user behavior" — 5.0/5 > **Janaki Ram** | *7 de agosto de 2019* | Software informático | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Just having the ability to "see" what the user is doing is great. Heatmaps are a very useful feature too. With them we could discover if a lot of users are clicking on the wrong places. Automatic tagging of activities in the playback is helpful too. We can shift to whichever activity is more important for us. If a user has multiple sessions, we can watch all of them together to understand the behavior as a single flow. > > **Puntos en contra**: Clicks are not preserved when we download videos and share. > > We develop mobile apps that help consumers when there are many choices to be made on a regular interval. For example prepaid mobile plans in India. Using UXCam, we observe users behavior within our apps. It is very helpful to understand what features are confusing them most and what users "expect" from a certain screen. By using sessions tagged with crashes, we could see user behavior before certain crashes and fix them. ----- ### "Indispensable" — 3.0/5 > **Anya** | *19 de junio de 2020* | Servicios para el consumidor | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: UxCam provides instant insight into customer behavior in the app. With the help of this tool, we were able to identify numerous bugs and points of user confusion. Our users are older adults who often engage with technology in unpredictable ways which they have difficulty articulating. This "big-brother spying eye" allows us to see what users are actually doing vs what they say they are doing, augmenting user testing and high-level analytics. Absolutely indispensable. > > **Puntos en contra**: The most interesting longer sessions often don't get recorded, or get delayed. That's very unfortunate. ----- ### "Mobile users data we actually use." — 5.0/5 > **Miles** | *14 de julio de 2025* | Suministros y equipo para empresas | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: I like the event tracking, it’s super detailed and doesn’t require really heavy set up. By reviewing heatmaps and gestures, we can determine how users navigate the app. > > **Puntos en contra**: The price tag increases with your user base, and it can be slow to load new sessions. But overall, it's good enough. > > UXCam helped us caught a very annoying onboarding bug that my team wasn’t able to display in test environment. It fixed it and halved our support tickets. ----- ### "Finding the User Journey with outstanding support" — 5.0/5 > **Warren** | *23 de junio de 2020* | Servicios para el consumidor | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: UXCam had me at the Sankey diagram: a concise picture of how users flow through an interface. Nothing compares to the the real-time feel playing back user sessions, seeing gestures while looking at our logged events scrolling through the timeline. In one case we found a bug in our code where a hidden view was blocking user gestures on another view. For that bug alone, UXCam paid back our year's subscription. The manual setup for Carthage was pretty easy. Support for tracking down issues was fast and personal to the point of suggesting which line of our example code to fix. > > **Puntos en contra**: We did experience a performance hit when we requested high resolution screen recording. But, toggling to low resolution on the dashboard immediately fixed the problem -- no update needed\! Would be nice to have a bit more control in setting up milestone events (such as Touch, Talk, Type) and which view controllers to ignore for the a more concise Sankey diagram. > > Our company is creating a new way of generating a user interfaces from sentences. So, understanding the user journey through an interface is a crucial aspect of our business. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.mx/software/178249/uxcam?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/178249/uxcam) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Datos estructurados