Opiniones de Bettermode

Bettermode, una plataforma sólida para mantener una relación muy cercana con nuestros usuarios y clientes.

Comentarios: Es una sólida y segura plataforma para mantener una relación permanente con nuestros usuarios, y generar oportunidades. Su estilo es bantante moderno que sea agradable su navegación y siempre esta actualizado con mucho mas funcionalidades.

Puntos a favor:

Tengo varios años con Bettermode, nos mantiene muy informado de las actualizaciones, donde cada vez el producto se ve mucho mejor, para el gusto de nuestros usuarios y clientes.

Contras:

quizás ya debiera estar un app de play store

El mejor software que conozco para relacionarte con los clientes.

Comentarios: Mi experiencia fue muy grata y la recomendaría siempre ya que es muy económica y realmente vale la pena aparte de que es fluida es fiable y muy segura.

Puntos a favor:

Es una muy buena herramienta para gestionar las comunicaciones con clientes existentes tiene buen soporte de técnico de hecho las funciones como discusiones, ideación, preguntas y respuestas son buenos puntos.

Contras:

En contra es que actualmente este tipo de herramientas se actualizan día a día dependiendo como este el mercado y hay cosas que pueden mejorarse como la oportunidad de comparar graficas de productos etc.

Tribe makes it easy to start and grow a community for your brand

Puntos a favor:

Tribe is the easiest, simplest way to launch a community for your brand. They have removed the technical hurdles to allow coaches, consultants, and freelancers to thoughtfully host a vibrant community of supporters, clients, and prospects.

Contras:

While the software is easy to use, the tradeoff is some limitations. Customization is limited to colors and graphics.

The No-Code tool to build custom communities and projects.

Comentarios: My experience using Bettermode is great, I was able to build my own custom community in just a few days. I love how flexible and customizable it is, this allowed me to quickly change things and grow my community adding new features and resources in a very simple and fast way.

Puntos a favor:

What I like about Bettermode is the fact it is very flexible. You can quickly build custom projects and customize the components to fit your exact needs, all that without knowing how to code and even design. They provide a lot of pre-made components you can just simply drag to the page and configure how you like, it saves you a bunch of time while building your projects.

Contras:

I think there is still room for more components and new features but I am sure they are working on it.

Implement Tribe for eaglepay.io Community Engagement

Comentarios: I am satisfy so far. Since the development keep going for the new features.

Puntos a favor:

Similar to Quora but more advanced. Coin reward distribution is a plus.

Contras:

The navigation will make confuse at the beginning.

One app for all your community needs!

Comentarios: We were on the verge of finalizing another tool for our community portal. After I saw Tribe, there was no looking back. Tribe provided us with everything in-house. Implementing Single Sign-On with our product was a breeze. Everything was well documented and we had very little to do with the development efforts. The rich set of integrations provided by Tribe is something that will make this application stand out from others in the crowd. We were able to integrate Tribe with most of the third-party applications we use. In a few days, we had our sleek, responsive, modern, flexible and powerful community portal up and running.

Puntos a favor:

Tribe is ultra customizable. Also, it has plenty of integrations to help you enable your community with any additional needs you have. It is cost-efficient as well when compared to any other community platforms available right now. We wanted to have a community portal with solution articles support built-in. Tribe is one among the very few which had that functionality.

Contras:

The default look and feel of the product can be a little bit better. But it can be completely customized and you can make it match the look and feel of your product.

The best community platform

Comentarios: I am moving to the new version and they help my move very fast.
I am very satisfy and always support Tribe.

Puntos a favor:

Elegant appearance, many of functions, easy to manage and customize the community.

Contras:

New old version 1.0 is full of function. We are going to move to version 2.0 and it is still lack of some function, especially the language that make my community is more frustrated because our community is not the native English speaker.

Premium Community Software

Comentarios: I have had a very positive experience with Tribe so far. I have been very impressed by their ethical approach to customer support and to "get things done". [SENSITIVE CONTENT]
at Tribe has really helped us a lot. Thank you.

Puntos a favor:

Tribe to me is the best of the best. There are many community tools, but Tribe would be considered the top tier in both functionality and price. However, it more than delivers in the quality of the product and the teams dedication to look after its users/customers.

Contras:

The only thing is to have more more apps please on the v2.

Online Community With High Potential

Comentarios: Our company has been very happy with Tribe's features and functionality. We wanted to create a community for pharmacy technicians to interact with one another under the umbrella of our certifications and brand as a whole. We looked at a few other companies but ultimately chose Tribe as they had all of the features we needed for a lower price. Although we haven't officially launched to the public yet, the site has been useful both internally and externally as we utilize both secret, private, and public groups. By offering access to an early group we have seen the site's value as individuals share personal experiences, ask questions and help one another.

Puntos a favor:

The ability to customize the header and URL allowed for a seamless integration, look and feel from our own website. One of our favorite features is the Reputation Score, which encourages members to actively participate in discussions to receive points.

Contras:

Some features are lacking but we value Tribe's transparency in the site's continuous improvement as they outline upcoming goals on their website and are quick to share work-arounds or fixes for whatever problem you may be experiencing.

Excellent platform to use for community building

Puntos a favor:

Tribe is an amazing platform that offers an opportunity for community building and engagement. it provides an interactive space and its easy to use. the interface offers simplicity and easier navigation with the option to customize it to suit your needs which is great. I also like that you can integrate it with your existing social media platforms makes it ten times easier to use.

Contras:

In the beginning when we started using it I had integration issues but otherwise I have no complaints.

Well designed and well thought platform

Comentarios: Tribe comes with our highest recommendation.

Puntos a favor:

We have been looking for a community solution for quite some time till we discovered tribe. It is a modern platform, well designed and well thought on its integration. It has an intuitive and straight forward interface. unlike other solutions on the market tribe is not over selling over its features. tribe comes with our highest recommendation.

Contras:

Anything that was a concern has been addressed very quickly by the customer success team. The only thing I would mention to help others make a right decision would be the platform itself is a tool. you need to build the community around your brand and invite your members to join your tribe.

Great value for money!

Comentarios: We have tried a few different solutions in the market. When we decided to switch to Tribe, the team walked us through redefining the community objectives, make it more aligned with business and organization objectives. They also supported the whole smooth migration process. The fact that Tribe customer success team has a great business and community knowledge helped us realize great ROI. We started with their basic plan and as we saw results coming we upgraded to premium.

Puntos a favor:

Pricing is fair and flexible. Facebook integration was somehow magical and increased users retention. Fast and reliable customer service.

Contras:

As Tribe was a new venture, we had our fears of switching to this solution. But after working with their customer success team, we had tons of confidence in them as the right partner.

Solid feature-rich package

Puntos a favor:

Tribe is a very good community/forum package. Extremely easy to set up, feature-rich, and well-designed. Tribe features include groups, topics, @mentiones, Rich Text formatting, polls, custom-domain support, telegram and messenger integration, CSS-customization and more. All this in a functional, intuative, and mobile-responsive design. Tribe also has good support for foreign languages, including perfect RTL alignment for relevant languages (such as Hebrew, used on our forum). Most importantly of all, though, is the technical support, which is simply fabulous. Tribe's team is extremely helpful and supportive, open for suggestions and happy to help with every little problem - even with the Free product. I highly recommend you give it a try!

Contras:

Tribe is hosted on their servers, and not available for self-hosting, which might be an issue for some. However with support for custom domains, branding and CSS customization, this shouldn't be an issue for most. Might even be an advantage.

Solid Customer Engagement Platform

Comentarios: It is indeed a powerful tool to engage customers, collect feedback and keep them updated. I also see that the frequency of new features released by the Tribe team has increased recently. Our company is keen on continuing with the solution.

Puntos a favor:

The platform is specifically designed for customer engagement in a modern online community or social space. It is fairly easy to configure and configurations around SSO (Single Sign-on) are straightforward. We also love the customization aspect and the ability to pick and choose different apps.

Contras:

I’d love to see the Tribe team put more effort into the SEO configurations such as UGC links and enabling admins to add some domains into the whitelist so regular/do-follow links can be created.

Can't recommend Tribe enough!

Puntos a favor:

Having access to Tribe's Campfire where community managers like myself can receive a quick response from the Tribe team to help troubleshoot issues, and learn the latest updates from [SENSITIVE CONTENT] has been a huge benefit to using Tribe. The customizability has allowed us to perfectly align our community with our brand. Can't recommend Tribe enough!

Contras:

There are features such as adding all existing members to new spaces all at once, that I'd love to see implemented which would make sure no content goes unseen.

They delivered a top notch platform for our customer community

Comentarios: Simply focus on what you would want to achieve based on your business goals. For example, keep the Question and Answer module at the center if you want to foster discussions. Talk to Tribe's community management team; they have some of the most practical suggestions for improvement.

Puntos a favor:

We are from financial services domain (loans and mortgages to be specific) and were in search for a software solution to create customer community where we can give access to a useful pool of content and allow them to ask questions, submit answers, connect with each other and have intimate discussions in subgroups. Tribe offered all of these with an easy to use interface and we were able to go live within a week that included moderate customization of the platform.

Contras:

It could still improve in terms of more features such as community event creation and management. But, perhaps feature development is an ongoing task and they would get to it eventually.

Tribe Provides An Excellent Alternative To Facebook Groups

Puntos a favor:

Tribe has provided me exactly what I was looking for, an online community with no dependency on a social platform that I can leverage for my business or brand. The support team has been responsive and the user community is helpful when it comes to customizing your community. So far, I am pleased with the result and hope that they continue to roll out improvements that directly benefit community users. That's why we are all doing this in the first place. To build a valuable knowledge base of information and media that is easy to access, navigate, and consume. I'm looking forward to growing my Tribe community and connecting with people who share the same interests I do.

Contras:

You can tell that Tribe is still new and has limited resources. I don't dislike that, but if you require instant response times and expect your specific feature requests to be added quickly, you may be disappointed. What I know is that the platform is usable right now, they provide self-service support, have a helpful user community, and the platform in general has a lot of potential.

Helpful & quick!

Comentarios: The customer service is exceptional. Very helpful and very fast!

Puntos a favor:

Tribe is always helpful every time we have a support request or even just a question on how to best utilize the platform. And the rapid responses are awesome! We are often trying to serve our customers in the group, and we need to be able to do that quickly! Thank you!

Contras:

Just the spacing in the question answering is really the only thing I would change. Right now, it looks very crammed since you are unable to add spaces between lines.

Great Product!

Puntos a favor:

Tribe has added value to membership in our trade association, especially during a time when in-person events and meetings cannot happen. We created an Online Community on Tribe at a fraction of the cost of what competitors are charging. This Online Community allows our members to ask questions and engage with us virtually! We have received great feedback so far from our members and people love joining our Community as it is so simple to use and requires zero onboarding. In terms of customizability, Tribe offers a Community platform for the biggest tech geeks and for beginners. Whether you want to add your own code to make it your own or if you want to keep it as is and add your logo and change the colors, the platform is incredibly user friendly and easy to use! Go Tribe!

Contras:

Nothing! Tribe has been so easy to use and east to manage

Excellent private and customizable platform to keep your team socially engaged

Puntos a favor:

At Asiya Shriners we love using Tribe to have a private online space to exchange our ideas, stay connected and more engaged with our membership. We really appreciate the ability to customize every little aspect of the platform to provide our members with the polished and intuitive experience at the same time. 👏

Contras:

Really can't find much negative to say, but it would be great to have more integrations (which I'm sure are in the works). It would've been awesome to have a dedicated app for our Tribe community, but that's hard to implement given all the regulations that Apple and Google impose on their app markets.

A Community “Platform” in the true sense

Comentarios: Our company’s community team and customers are loving the community we built. Right now it is fully integrated with our tools and processes. We are collecting feedback from our customers to see how we further improve the community experience.

Puntos a favor:

If you are looking to create an online space where you can connect and collaborate with your customers, Tribe’s community platform can help you. During the implementation, we found that you can just mold it into any form/design you want. Amazing technical documentation and easy SSO configurations also made it easier to deploy this quickly. Not to forget, the customer success team is there to guide you through the strategy. The biggest benefit of this platform is that it allows you to build solutions on top of the core solution. You can extend the functionality of the community using their developer platform.

Contras:

This is not a con, but advice - pay special attention to the technical documentation and make sure it is always up to date. Given the nature of the platform, without discipline in documentation, implementation can quickly become complex.

Great customer service and easy implementation

Comentarios: Overall, I've been very happy with Tribe. We are primarily using it for employee engagement, and it has been incredible effective. The customizable, automated leaderboard was a major contributing factor in our decision and so far it has paid off since we finished the implementation a couple of months ago.

Puntos a favor:

I was very pleasantly surprised at how straightforward the implementation was. Our account manager Eli did a fantastic job walking us through the setup process and sharing useful recommendations based on her experience. Platform administration has also been very easy, and Tribe has proved very effective in activating our user base.

Contras:

We did receive some feedback from users that the platform could have been more intuitive, particularly in the way content is aggregated / displayed on the news feed.

Excited to build our community.

Comentarios: We got to know about tribe as we were beginning to plan for creating a community for our customers. Our experience so far with Tribe has been a great one. We have received great support from the Tribe team. The platform itself is very easy to use and we appreciate the proactive support suggestions we receive for improving our community. Tribe is trying to help users customize their communities with the features that work for them best. Trube has reached out to us a number of times to see if we need a feature that they don't currently offer so they can build it for us and I find that very unique.

Puntos a favor:

Easy to use, customizable, visually appealing.

Contras:

I haven't come across one but if I do I will make sure to share.

Easy to Use and Integrate

Puntos a favor:

I am loving the Tribe platform. It’s been really easy to set up. I’ve also really enjoyed how easy it is to integrate notifications to Slack so we can keep up with what’s happening on the Community pages at all times.

Contras:

There are new features that could be added but this is the same with all software and I believe as this product grows it's going to be amazing.

Great customer service, great product

Puntos a favor:

The interface is user friendly - it can stand alone but also reminds you of other products out there (like Facebook groups, etc.) - so it offers the client/customer familiarity. This is what we were going for. We also really like the team/customer support; they are ready and willing to help us whenever we have questions or comments. They have taken our feedback seriously - and some of our suggestions are actually on the roadmap.

Contras:

There were some instances where the features/functionality didn't quite meet our needs (because we are working with an unique population) - but Tribe.so was able to address these for us.