--- description: ¿Qué es y para qué sirve ManageEngine Remote Access Plus? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es ManageEngine Remote Access Plus? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Herramientas de colaboración](/directory/15/collaboration/software) > [ManageEngine Remote Access Plus](/software/181353/manageengine-remote-access-plus) # ManageEngine Remote Access Plus Canonical: https://www.capterra.mx/software/181353/manageengine-remote-access-plus Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.mx/software/181353/manageengine-remote-access-plus?page=2) > Remote Access Plus es una solución de soporte remoto que te permite administrar computadoras de forma remota en cualquier parte del mundo. > > Veredicto: 60 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa ManageEngine Remote Access Plus? EE. UU., EMEA, APAC, Australia ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 60 Opiniones | | Facilidad de uso | 4.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.5/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funciones | 4.7/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: ManageEngine - **Ubicación**: The Octagon, EE. UU. - **Constitución**: 1996 ## Contexto comercial - **Precio inicial**: USD 75.00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local) - **Idiomas admitidos**: alemán, chino tradicional, danés, español, finés, francés, inglés, irlandés, italiano, japonés, neerlandés, turco - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 209 más ## Funciones - Acceso desatendido - Alertas y notificaciones - Análisis de redes - Arrastrar y soltar - Auditoría de problemas - Chat en tiempo real - Chat y mensajería - Control/Acceso remoto - Controles o permisos de acceso - Creación de informes para TI - Creación de informes y estadísticas - Creación de informes/análisis - Gestión de la conformidad - Gestión de tareas - Gestión del rendimiento - Grabación de la pantalla - Grabación de la sesión - Herramientas de colaboración - Herramientas de diagnóstico - Monitorización y gestión remota - Panel de actividades - Panel de comunicaciones - Resolución de problemas - Supervisión - Supervisión de redes - Transferencia de archivos - Uso compartido de archivos - Uso compartido de la pantalla ## Integraciones (en total: 1) - ManageEngine ServiceDesk Plus ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Herramientas de colaboración](https://www.capterra.mx/directory/15/collaboration/software) ## Categorías relacionadas - [Herramientas de colaboración](https://www.capterra.mx/directory/15/collaboration/software) - [Herramientas para resolución de problemas de red](https://www.capterra.mx/directory/31128/network-troubleshooting/software) - [Programas para compartir archivos](https://www.capterra.mx/directory/30909/file-sharing/software) - [Software de gestión informática](https://www.capterra.mx/directory/10001/it-management/software) - [Programas de asistencia remota](https://www.capterra.mx/directory/30928/remote-support/software) ## Alternativas 1. [Zoho Assist](https://www.capterra.mx/software/181775/zoho-assist) — 4.7/5 (1387 reviews) 2. [TeamViewer ONE](https://www.capterra.mx/software/122252/teamviewer) — 4.6/5 (11623 reviews) 3. [AnyDesk](https://www.capterra.mx/software/149595/anydesk) — 4.6/5 (1784 reviews) 4. [Slack](https://www.capterra.mx/software/135003/slack) — 4.7/5 (24071 reviews) 5. [Iperius Remote](https://www.capterra.mx/software/219280/iperius-remote) — 4.3/5 (227 reviews) ## Opiniones ### "Remote access good for money but with acount integration issues with other manage engine products like patch management." — 4.0/5 > **Usuario verificado** | *19 de agosto de 2025* | Comercio minorista | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: It provides real value for money, the other options are mote expensive and lack some really needed functionality like wake on lan. > > **Puntos en contra**: The fact that at least from my perspective I was no able to review patch management along with Remote access, it created diferent install packages and only one was active. I needed to remove patch management and reinstall remote access to make it work. > > The software is really good, sometimes it has some lag on the console, but it works fine, the ipad app is really good compared with other solutions in the market. ----- ### "Remote Access Plus" — 5.0/5 > **Roberto** | *4 de diciembre de 2024* | Producción de alimentos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The easy way to connect to give support to the users > > **Puntos en contra**: It will be great to have more reports about the connections > > In general, it is a great tool for the IT support engineer ----- ### "Powerful, Reliable, and Secure Remote Access Solution" — 5.0/5 > **Rich** | *4 de agosto de 2025* | Software informático | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The seamless remote access functionality is incredibly reliable and responsive. I particularly appreciate the ability to manage endpoints across multiple networks without any noticeable lag. The UI is clean, intuitive, and makes it easy to navigate even more advanced functions. It’s a huge plus that it integrates well with our existing systems and provides detailed audit logs for all sessions. > > **Puntos en contra**: Initial setup can be a bit confusing due to the number of configuration options. It would be great to have more in-app guidance or tooltips explaining each feature. Also, the mobile app could use some UX improvements to match the polish of the desktop version. > > Overall, ManageEngine Remote Access Plus has been a lifesaver for our distributed IT team. It’s cut down our response time for support tickets and made system maintenance a breeze. The product feels stable, secure, and well-supported. Even during peak usage, the performance has remained consistent. I also like the transparency of session logs and user activity tracking—it gives us peace of mind from a compliance standpoint. ----- ### "ManageEngine Remote Access Plus Could Edition" — 5.0/5 > **Dan** | *5 de diciembre de 2025* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: This product excels in ease of use. It simply, 'just works'. This is a full featured remote control, unattended access, product. This product has file transfer, chat and many essential system management tools. The pricing of this is a GREAT value for the features offered. I have not needed to contact their technical support on this product so I have no opinion on the quality of their support at this time. > > **Puntos en contra**: There are very few things to report as a negative about the ManageEngine Remote Access Plus product. I suppose, the one thing I did notice, when using the remote command prompt, the up and down arrows, to recall previous commands and the tab key to complete a partially typed command, do not work. > > This is a very well rounded product that simply works as advertised. If the remote device has power and an internet/network connection, it connects the first time, every time. The initial setup was very easy and quick. We were up and running within 15 minutes. ----- ### "Good overall remote access tool for IT support" — 4.0/5 > **Elie** | *5 de abril de 2026* | Fabricación de productos eléctricos/electrónicos | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Great Value for Money I've checked more than a few remote access on premises application and ManageEngine Remote Access Plus had the best Value for Money\! Very Ease of Use, I've installed and configured every possible configuration and didn't have any issues. > > **Puntos en contra**: had some Connection Issues, the application does not connect directly to the wanted client, the connection is throw the Server and need the server to have access to all vlans on the network. on slow connection the connection doesn't always work. > > we use this tool for IT support and IT is a good system and easy to use. the only issue i have with it is that it is not direct connection. ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.mx/software/181353/manageengine-remote-access-plus?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/181353/manageengine-remote-access-plus) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Datos estructurados