18 años ayudando a las empresas mexicanas
a elegir el mejor software
Sobre Geotab
Geotab es un proveedor líder a nivel mundial de tecnología telemática integral de alta calidad que incluye los dispositivos y software GO.
Asset management, customizable, , customer service, updates.
Example, vehicle shows that it idled for a minute at 3 am on a Saturday. I get an email and immediately think the truck is getting stolen.
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Lo mejor de Geotab
Puntos a favor:
Me gusta que los usuarios de Geotab, brinden variedad de recursos de apoyo a los usuarios y en diferentes idiomas, ayuda mucho para poder entender parte de las funciones y poder compartirlo con diferentes clientes
Contras:
Sobre las nuevas actualizaciones que han lanzado en MyGeotab, sobre mantenimiento y las especificaciones con los activos y poder mostrar mas detalles en una sola ventana
El impacto que tiene Geotab en una flota
Comentarios: Geotab es una herramienta amigable, que está en constante innovación, adaptándose a los cambios, integrándose día a día a las nuevas tecnologías y trabajando de la mano con los diferentes revendedores. Como todo tiene sus Pros y contras pero siempre está para escuchar.
Puntos a favor:
Unas de las características más particulares del sistema es el tema del Combustible en el caso de México, a menudo los clientes se preocupan por su flota en saber con datos precisos si la unidad está en correcto funcionamiento, esto va de la mano con el gasto que impacta a la empresa y contar con está información a la mano y poder calcularlo es muy beneficioso. Las herramientas que brinda Geotab como el cálculo del rendimiento en los distintos modelos de vehículos es un plus, ya que podemos elaborar varios reportes que nos indiquen el comportamiento de cada uno.También, el tener el Soporte es un punto muy esencial para el seguimiento continuo a los temas. El material que ofrecen en la plataforma de Comunidad es de mucha utilidad, como los videos y los manuales.
Contras:
Una de las áreas de mejora en el sistema sería el contar con un espacio de fácil acceso para dar seguimiento a las propuestas o ideas en cuanto al sistema, se que actualmente en el portal de la Comunidad se cuenta con un espacio, por ejemplo, hace unos meses envíe un caso sobre un reporte, más sin embargo desde entonces no recibí respuesta, desconozco el proceso y el estar con información actualizada y saber que se la seguimiento mejoraría esa parte.

Geotab hacer mucho con poco
Comentarios: Una vez que interactuas con la plataforma, te das cuenta del potencial que puedes adquirir y la informacion que se puede obtener. todo es On cloud, lo que facilita entrar a Mygeotab, desde Laptops, PC, Tablet, Smartphone. La empresa SMART ofrece soporte post venta lo que garantiza, en funcionamiento optimo del dispositivo, solo se debe configurar que Kpi nos interesa supervisar (control de combustible, tipo de manejos, seguridad, velocidad, entre otros) y tenerlos supervisados gracias a los repotes que se generan y puedes enviar via email.
Puntos a favor:
Instalacion sencilla dependiendo del tipo de vehículo. Dispositivo compatible con todos los vehículos (ligeros, carga, pesados). Plataforma incluida (No se paga extras). App gratuita para los gestores de flotas. Supervision de conducción. Detection de colisiones (nada se escapa).
Contras:
Algunas funcionalidades adicionales que son extras, aunque como viene es de mucha utilidad, se aprovecha el 100% de lo ofrecido.

5 years of extensive and "joyful" experience with Geotab. Resource material galore & user friendly!
Comentarios:
Currently, we are looking into the ability to locate a driver by employee ID when they go "off duty "in HOS.
Previously, in 2021, the Geotab customer service representative who oversees the company account conducted an onsite training/refresher with the DOT team at which time the DOT manager inquired about a way to separate light duty vehicles from regulated tractors this was a time-consuming stressor. The inquiry was addressed and resolved that same day! Huge time and money saver for the company! Geotab has stellar customer service from the initial inquiry, the resolution and always a follow up for any feedback the customer may want to provide. In person, a phone call , or an email ..Geotab will take great care of you .
Puntos a favor:
The plethora of resources that Geotab offers are outstanding! Geotab resources include YouTube (check out Wild Card Wednesdays, subscribe to their blog, their online community, newsletters, webinars, how-to videos and more! The resources are what I like and admire most.
Contras:
Honestly, I cannot state that I have any cons. I suppose I can admit that it takes a minute to adjust when my interface changes. Human nature, not a software con.
Alternativas consideradas:
Lots of Data, but Requires Dedicated Personnel
Comentarios: We were able to become compliant with the new E-Log mandate using GeoTab as well as drive a more safer fleet with employees that understood accountability was inevitable every time they got behind the wheel.
Puntos a favor:
The features on the dashboard are similar to what other competitors offer, but the layout is much more user friendly. The drop downs are more organized and the navigation to different fields is smooth. I also liked the very near to real time updates to the gps locations and the ability to pull data from the vehicle's ECM such as CEL, hours, and seat belt status.
Contras:
Due to the vast amount of data at you finger tips its very difficult to monitor all crucial aspects as well as maintain additional responsibilities if your position requires it. I would recommend a dedicated role to benefit from the full capabilities of the software.
Geotab has fallen behind their competition
Comentarios: I felt like I was working with an out of date software.
Puntos a favor:
GPS tracking was accurate and but without camera capabilities at the time, it felt very limited.
Contras:
The customer UI was atrocious, and the entire software felt needlessly bulky.
Solid Telematics Software Solution
Comentarios: I've been working with Geotab products for over 8 years and have seen enough successful rollouts to know that it can be tailored to meet the needs of most fleets quite well with the proper guidance. The level of customization possible with Geotab's reports, integrations, and SDK make it a solid product overall.
Puntos a favor:
Geotab can be customized to meet a lot of different customers' needs. My favorite part of the solution is probably the custom reporting that can be done via Excel reports to tailor the presentation of aggregated data so that it is more readable and actionable when going to various groups within organization.
Contras:
Geotab seems to be trending updates toward burying common functionality under more layers of options, which has made the software a bit less intuitive. I also find it difficult to find things quickly in their system ever since they removed the colors from the navigation bar and removed other visual clues that made the UX much more pleasant (I have given this three years to try to adjust and make sure this isn't a "learners curve" issue, and I believe it is still a real issue as I still have difficulty with it after all this time).
Gps review
Comentarios: Overall experience is good we use this everyday to track and maintain 60 plus vehicles
Puntos a favor:
Able to track fleet and also see engine faults
Contras:
False engine light alerts in return cause more work ony end to make sure driver's are not abusing are equipment
Great fleet management software
Comentarios: It doers the job well. We use it mostly for fleet location alone at this point, but I can see value in the other features it offers and look forward to implementing them,
Puntos a favor:
Relatively simple to use and has tons of features. Many of those features we don't use yet, but we are excited to roll them out in the future. Integrates with our Outage Management software.
Contras:
Sometimes changes to filtering doesn't seem to take effect until you do a shift-refresh of the web page. Some of the administration screens could benefit from a makeover to make hem more usable.
My path using MyGeotab
Puntos a favor:
Solid infrastructure and vision for the future, that allow innovation
Contras:
Besides the company has huge experience and capabilities, it is not easy to learn from solid success cases. It looks like when we face new challenges, these are new challenges for Geotab too. However, sometimes someone at other latitudes already found a solution.
Alternativas consideradas:
Na
Comentarios: Very good! ATI is an elite reseller
Puntos a favor:
Easy to customize reporting and administration
Contras:
A lot of clicks to get where I need to go. Especially reporting.
Alternativas consideradas:
Product
Comentarios: Good overall
Puntos a favor:
Ease of use flexibility and a better understanding for the user
Contras:
Hidden features in the application that
A leader in GPS & Fleet Management.
Comentarios: The biggest issues before was having a reliable service provider that gives top of the line data. A near 0% failure rate on hardware with consistent communication on updates has been a gem in the Fleet Management industry.
Puntos a favor:
The features that stand out are- OBD connected vehcile data, collision reconstruction & the g sensor for driver behaviour insights.It gives businesses real data that are important to making insightful fleet actions
Contras:
The biggest issue may be the wait time for the product development team to implement any feature requests. While it's understood it has to be evaluated and seen feasible for all users Some requests take long.For example: Adding more currencies to represent the LATAM & Caribbean Regions.
Partner review
Comentarios: Really good experience so far
Puntos a favor:
The visual dash panels it’s for me the best feature for a final users
Contras:
It’s not easy to use for all type of users, most be personalized features for every type of users
NEMA Safety
Comentarios: Great so far
Puntos a favor:
Driver logs and tracking have been awesome
Contras:
Still learning we haven’t fully switched over yet
Respuesta de Geotab
hace 2 años
Ross, thank you for your review! We focus on improving our products and solutions and your feedback is important to our success.
The bes on Telematics
Comentarios: I've been working with the Geotab tech for +10 years.
Puntos a favor:
Their philosophy of an Open platform and the High-security protocols leverage a very flexible solution for all sizes of fleets.
Contras:
no at all, I think they are very willing to improve any problem facing in the operations.
The best solution to manage your fleet
Puntos a favor:
GPS tracking and engine measurements are easy to understand and can be used by almost anyone with minimal knowledge of the platform. The ease of downloading a report is amazing. It helps to avoid serious future damage to our unit through the easy interpretation of failures. In addition, the rules and exceptions are ideal to understand the habits of drivers and improve their driving.
Contras:
The explanation of the different modules when hovering over them is quite simple and does not fully describe the functionality of the module.
Geo Tab Review
Puntos a favor:
Geo Tab does a great job with tracking and giving our company a pathway to success when operating a fleet of vehicles.
Contras:
Map features and better icons. The customer service is great once you get two tier two level. The 1st tier level needs improved.
Geotab
Puntos a favor:
Pros about using geotab is that it is very user friendly. It is very easy to onboard customers. The map function is great! I love using the bulk upload tool.
Contras:
Sometimes getting an answer to your problem takes longer then I would like from the help desk.
Respuesta de Geotab
hace 2 años
Alyssa, thank you for taking the time to share your experience. We appreciate hearing how we make a difference in your business and the areas we can improve.
Geotab Connect 2023
Comentarios: It’s been great
Puntos a favor:
Asset management, customizable, , customer service, updates
Contras:
Live tracking can be quicker than 90 - 2 mins
Respuesta de Geotab
hace 2 años
Cristina, thank you so much for taking the time to share your positive experience. We're thrilled to hear that our product and solutions are meeting your expectations. Your feedback is important to us and helps us make improvements.
Geotab review
Puntos a favor:
Ease of usage , gps installation do not requires special skills
Contras:
Features sometimes hidden deep in the menu
Respuesta de Geotab
hace 2 años
Alain, thank you so much for leaving such a positive review! We are thrilled to hear that you had a great experience with our product/service. We are listening to user reviews and will continue to make improvements.
Connected with Geotab
Puntos a favor:
The platform is Easy to use and very driver friendly
Contras:
There is nothing that you can’t like about this product.
Respuesta de Geotab
hace 2 años
Jennifer, thank you so much for leaving such a positive review! We are thrilled to hear that you had a great experience with our product/service. We are listening to user reviews and will continue to make improvements.
Best telematics company around
Comentarios: couldn't ask for a better company to support our fleets needs
Puntos a favor:
Like the ease of use and the option to pick and choose just about anything you could think of for an add-on.
Contras:
GP9 still needs some software tweaks, WIFI hotspot signal keeps dropping causing issues
Respuesta de Geotab
hace 2 años
Jerry, thank you for your review! We focus on improving our products and solutions and your feedback is important to our success.
Very smooth transition from legacy provider wonderful support and partnership
Comentarios: Very smooth transition, we migrated from a much larger and expensive system over to Geotab. Installation took a little time and we did have 3 dead units arrive but they were quickly swapped out for new ones. Overall the installation for certain trucks did require removal of dashboards however the majority of the trucks were a quick and easy plug and play.
Puntos a favor:
Very easy to navigate, cloud based system with scalable features and reporting that allow me to better manage our fleet and a various number of metrics that each user can add or remove to suite their own needs.
Contras:
Support up front at time of sale and roll out was great but slowly fell off after the fact. Training was lacking, there are a lot of videos on youtube for self training however we would have preferred a more direct hands on approach. This is not due to the product itself however, this is due to the reseller of Geotab as they only sell through distributors.
Great hardware, software is a little old-school but immensely feature-heavy
Comentarios: We could not have had so much success with our Fleet Management project without MyGeotab. We picked them because of their integrate-ability and large list of features. We have grown from 1 to 8 vehicles in the last couple of years and could not keep up without a real system. We have direct access to real-time vehicle location, get instant notification of policy violations (we didn't even have policies beforehand), and can run reports to help us make more informed business decisions regarding the fleet. Our experience with our re-seller, unfortunately, was unpleasant but that is irrelevant to the system's performance and functionality. (TIP: You can always contact Geotab Support directly if your reseller is clueless.) Nonetheless we still have been able to successfully implement the system and have already seen a significant ROI.
Puntos a favor:
MyGeotab has enabled our small fleet management team to more easily gain vital insights into the health and safety of our fleet (about 10 vehicles). The feature-set is immense and very broad - it can be daunting when you first get your fleet set up. We have been able to set custom rules and triggers that have allowed us to match our fleet policy. These rules, such as instant notification of speeding violations or engine codes (via Geotab Hardware), have saved us money and time in vehicle repairs and downtime.
Contras:
Geotab is a titan in the industry; they're the biggest name out there and they know it. However, they have lost their focus on usability. This application, for those unfamiliar with Fleet Management systems or new to the industry, is quite difficult to adopt. Fortunately, their direct Support is great (we had a troublesome, confused re-seller) and they have an expansive knowledgebase with videos and guides. We use this system in conjunction with Fleetio (direct integration!), and the difference in usability is overwhelming. I actually set up our system so that we never have to log in to MyGeotab because it's so darn hard to use and reconfigure.