--- description: ¿Qué es y para qué sirve Doctible? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es Doctible? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Software para envío de SMS](/directory/30842/sms-marketing/software) > [Doctible](/software/187669/doctible) # Doctible Canonical: https://www.capterra.mx/software/187669/doctible Página: 1 de 12\ Siguiente: [Página siguiente](https://www.capterra.mx/software/187669/doctible?page=2) > Facilita la eficiencia de las clínicas proporcionando herramientas de envío de mensajes de texto que reducen los mensajes de voz y las llamadas telefónicas. > > Veredicto: 265 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Doctible? Útil para clínicas y grupos privados que quieren brindar una excelente experiencia al paciente y retener a sus pacientes más leales. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.8/5** | 265 Opiniones | | Facilidad de uso | 4.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.8/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.7/5 | Basado en las opiniones generales | | Funciones | 4.8/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Doctible - **Ubicación**: San Diego, EE. UU. ## Contexto comercial - **Precio inicial**: USD 249.00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: español, inglés - **Países disponibles**: Estados Unidos ## Funciones - Análisis de sentimientos - Citas recurrentes - Comunicación bidireccional - Confirmations/Reminders - Conforme con HIPAA - Creación de informes/análisis - Email Reminders - Envío masivo de mensajes de texto - Gestión de SEO - Gestión de citas - Gestión de clientes - Gestión de contactos - Gestión de la experiencia del cliente - Gestión de respuestas - Mensajería bidireccional - Mensajería planificada - Para el sector médico - Personalización de mensajes - Programación de citas - Reprogramación - Respuestas automáticas - Review Sharing - Seguimiento de la participación - Seguridad de datos - Solicitud de reseña de usuario - Third-Party Integrations ## Integraciones (en total: 1) - Vision ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software para envío de SMS](https://www.capterra.mx/directory/30842/sms-marketing/software) ## Categorías relacionadas - [Herramientas para gestión de la reputación](https://www.capterra.mx/directory/30750/reputation-management/software) - [Software para cumplimiento HIPAA](https://www.capterra.mx/directory/31896/hipaa-compliance/software) - [Software para dentistas](https://www.capterra.mx/directory/20027/dental/software) - [Software de recordatorios de citas](https://www.capterra.mx/directory/30997/appointment-reminder/software) - [Software para envío de SMS](https://www.capterra.mx/directory/30842/sms-marketing/software) ## Alternativas 1. [Weave](https://www.capterra.mx/software/141842/weave) — 4.3/5 (668 reviews) 2. [Solutionreach](https://www.capterra.mx/software/160916/solutionreach) — 3.8/5 (236 reviews) 3. [Phreesia](https://www.capterra.mx/software/131633/phreesia) — 4.3/5 (166 reviews) 4. [Tebra](https://www.capterra.mx/software/129169/tebra) — 3.9/5 (1362 reviews) 5. [Florence eConsent](https://www.capterra.mx/software/1037065/econsent) — 4.3/5 (27 reviews) ## Opiniones ### "Great Service" — 5.0/5 > **Usuario verificado** | *11 de febrero de 2020* | Salud, bienestar y deporte | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: We started utilizing the Doctilbe service so we could easily gather Google reviews from our exiting patients. We went from only having 5 Google reviews to 99 5 start reviews. We also have the reviews connected to our website as a testimonials page and have over 900 5 star reviews there as well. > > **Puntos en contra**: My biggest problem with the software is the fact that we still had a lot of people simply entering a review with Doctible but not taking the extra step to visit Google. I spoke to a rep today and apparently there has been a change on that format. I'm excited that the new text will provide us with even more great google reviews. > > I think it's great and defiantly provides us with an easy way to gather reviews from our patients. ----- ### "Works very well for our office\!" — 5.0/5 > **Christine** | *3 de agosto de 2023* | Práctica médica | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: User friendly platform, you get suggestions for number of reminders that should go out but can easily change it if needed. Templates are easy to change, and to upload photos. The morning email will let you know how many unconfirmed patients we have for the next few days so you can focus on those. Many patients prefer text messaging, and this allows us to meet their needs. > > **Puntos en contra**: If you need technical support, it is not 24 hrs./ at times you have to wait a few hours until they open since we are clearly not in the same time zone. > > It has been a game changer for us communication with our patient and also to manage recalls and appointment reminders. Support is always helpful and professional. ----- ### "Dental Offices Beware" — 1.0/5 > **Usuario verificado** | *6 de enero de 2023* | Servicios para el consumidor | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Not one thing. It messed up our patient recall and reminder efforts > > **Puntos en contra**: Messed up our patient reminders and had patients coming on on the wrong day/time. > > If I could I would give this company 0 stars. There is something fishy about them. They have completely veiled their contact numbers, their emails, and any attempt to reach anyone with decision making authority is futile. We yielded to their way too aggressive, over-the-top offer of trying their patient communicator system for 30 days, and by day 28 we had encountered a technical problem that was disastrous for our patients, ie showing up on the wrong day and the wrong time. Like I mentioned above, getting ahold of anyone directly was futile and it took two days from the time we encountered this glitch to reach anyone, both y telephone and email. From that point on, it took another 13 days to get a ticket issued for technical support. By then, we are out of the 30-day trial period, and we have run out of patience to try to reach them. They are unyielding in nullifying our contract and refunding our money, so now we will take this up with the California Department of Consumer Affairs, BBB, and all noteworthy and reputable dental associations. Consumer beware... this is a company that is run by a bunch of unprofessional amateurs, plagued by false advertising and their website is filled with inaccuracies. Probably wont be in business much longer than the 13 month contract signed. ----- ### "Amazing Product" — 5.0/5 > **Sonja** | *5 de junio de 2023* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Doctible is user friendly - not only for our business in sending reviews, but for our patients to receive them and go straight to the review platform to review us or leave feedback that comes directly back to us. > > **Puntos en contra**: There is nothing that I would change in their review platform. > > In my personal experience Doctible is the best review platform out there. We left Doctible twice, not because we weren't happy, but because our management software offered us the ability to send patient reviews included in the cost of what we were paying. We thought financially it made sense to leave because of this; however, both times we were highly disappointed and came back to Doctible. Our practice is in a highly competitive market and it is important to maintain a visible online presence. With our previous company we received very few reviews during our time with them and upon switching back to Doctible we immediately began averaging between 4-7 Google reviews a week. We have learned our lesson not once, but twice and will not be leaving again\! ----- ### "Love Doctible \!\!\!" — 5.0/5 > **Alise** | *3 de mayo de 2023* | Práctica médica | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Building our Google reviews and communication with patients > > **Puntos en contra**: Unable to attach a photo or picture to a text, but I believe you updated this. It would also be nice if the campaigns would do a text blast instead of just email. > > Excellent. Always great service and never any problems with the technology. Ive never had to make a call to support for anything. ----- Página: 1 de 12\ Siguiente: [Página siguiente](https://www.capterra.mx/software/187669/doctible?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/187669/doctible) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados