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Sobre GoAudits

Plataforma móvil inteligente para auditorías e inspecciones. Una forma eficiente de mejorar la calidad, la seguridad, los estándares operativos y el cumplimiento normativo.

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Puntos a favor:

The integration capabilities with other systems and the detailed reporting tools provide valuable insights and streamline workflow, enhancing overall productivity.

Contras:

Not sure if I can think of any features that I would change.

Valoraciones de GoAudits

Evaluación media

Facilidad de uso
4.7
Atención al cliente
4.9
Funcionalidades
4.6
Relación calidad-precio
4.7

Probabilidad de recomendación

9.3/ 10

GoAudits tiene una valoración global de 4.8 estrellas sobre 5 según las 143 opiniones de usuarios de Capterra.

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Filtrar opiniones (143)

Adam
Adam
Health & Safety Director en RU
Usuario de Linkedin verificado
Construcción, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

GoAudits Is The Way To Go!

5.0 hace 3 años

Puntos a favor:

We Find Using GoAudits Is Very User Friendly For Both Our Team & Our Clients, The Ability To Quickly Conduct An Inspection And Have It Immediately Sent To Our Clients Is Amazing! The Dashboard Allows Us To View Any Outstanding Task & Action Points. The Support Has Been Fantastic From GoAudits, From Enquiry To Ongoing Support!

Contras:

Nothing At This Stage (Currently 6 Months Into Using GoAudits)

Respuesta de GoAudits

hace 3 años

Adam, thank you for your positive feedback. Happy to hear that you appreciated the support from our customer service!

Rosie
OWNER en EE. UU.
Comercio minorista, 501-1,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

EXTREMELY VALUABLE

5.0 el año pasado

Comentarios: Although I would love to keep this a secret from my competitors, it truly is a great product.

Puntos a favor:

So many to list. Ease of use. Customer support is second to none. Excellent way to improve standards to any company.

Contras:

Zero cons! And we haven't even touched the surface of all the uses.

Respuesta de GoAudits

el año pasado

Thank you for the review, Rosie. We're glad to hear that GoAudits is an excellent tool for companies to improve their standards, easy to use and our customer support team was extremely helpful.

Beth
Concierge en RU
Oficina ejecutiva, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Go Audit Checklist

3.0 hace 2 años

Comentarios: The more in-depth you have to be with details, the more the app seems to struggle.

Puntos a favor:

Management can easily delete/ update any questions.

Contras:

The product often logs you out when trying to upload photos, this happens on a daily basis.Limits you to only uploading 4 photos when showing damage ect, so limits what you can show on reports.If you press 'no' for option it lowers the percentage of the report or in some cases wont let you complete until marked'yes'.

Respuesta de GoAudits

hace 2 años

Hi Beth. We appreciate you for taking the time to share your thoughts. We are constantly working on improving the app, so we can assure you that our team will revise your feedback. We are glad you found the app's flexibility helpful, and thank you again for your feedback.

Ruta
HSKP Manager en RU
Hostelería, 501-1,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

GoAudits is a user-friendly app

5.0 hace 3 meses

Comentarios: Overall I am satisfied with the GoAudits app and it is features.

Puntos a favor:

The app is user friendly for the tasks I have to perform. I have a clear understanding of the features, the app performance is good.

Contras:

I do not have anything to mention on this section.

Respuesta de GoAudits

hace 3 meses

Hello Ruta. We’re pleased to hear that GoAudits met your expectations and that you found the app user-friendly. Thank you for your review and for sharing your experience!

Maciej
Head of Operations en RU
Hostelería, 201-500 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Best Audit App so far

5.0 el año pasado

Puntos a favor:

speed, accessibility, functionality, statistics

Contras:

more functions, to help comply with other operating platforms, like temp monitoring or food safety , heath and safety management , checklists

Respuesta de GoAudits

el año pasado

Hi Maciej. Thank you for your valuable feedback! We're thrilled you find the GoAudits app the best auditing tool for speed, accessibility, functionality, and comprehensive statistics. We appreciate your insights on additional functions. Our team is actively working on expanding different features to enhance the experience and make the auditing process seamless. Thank you for your suggestions and review.

Patryk
Facilities and Project Support Manager en RU
Comercio minorista, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Comprehensive and User-Friendly Auditing Tool

5.0 hace 7 meses

Comentarios: My overall experience with GoAudits has been highly positive. The platform significantly enhances the efficiency and accuracy of our auditing processes. Its robust set of features, from customizable templates to offline functionality, meets our diverse auditing needs. While there are minor areas for improvement, such as app performance and pricing, the benefits far outweigh these drawbacks. GoAudits has proven to be a valuable tool in streamlining our audit workflows, providing detailed and actionable reports, and ultimately helping us maintain high standards of compliance and quality across our operations.

Puntos a favor:

What I liked most about GoAudits is its user-friendly interface and comprehensive feature set. The application simplifies the audit process with its intuitive design, making it easy for users of all skill levels to conduct thorough inspections. The customizable templates are a standout feature, allowing organizations to tailor their audit forms to specific needs. Additionally, the offline functionality ensures that audits can be performed even in areas without internet connectivity, which is crucial for field operations. The integration capabilities with other systems and the detailed reporting tools provide valuable insights and streamline workflow, enhancing overall productivity.

Contras:

What I liked least about GoAudits is the occasional lag in the mobile app, especially when dealing with larger datasets. This can be a minor inconvenience during extensive audits. This rarely happens but worth mentioning.

Respuesta de GoAudits

hace 7 meses

Thank you for the detailed review, Patryk! We’re glad GoAudits' user-friendly interface, customizable templates, and offline functionality meet your needs. It’s great to know that our platform makes it easy for users of all skill levels to conduct thorough inspections. We appreciate your feedback on app performance and will keep it in mind for future updates.

Eric
Director of Business Development en EE. UU.
Alimentación y bebidas, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Heaterz Hot Chicken Review

5.0 hace 7 meses

Comentarios: It's been amazing. I appreciate how quickly the team responds to changes we make to our audits, how user friendly the audits are, and the accountability of being able to receive photos from our staff/employees to ensure processes are being followed.

Puntos a favor:

The flexibility to make the audits unique to fit our business needs. We use the audits for multiple stores along with our food trucks, which allows us to ensure we have checks and balances for our processes and there's consistency across the board.

Contras:

I can honestly say we don't have anything negative to say. We've been very pleased with the program and our business has become much more efficient.

Respuesta de GoAudits

hace 7 meses

Hi Eric. Thanks for sharing how GoAudits has made your business more efficient! It’s great that tailored audits fit your business needs across stores and food trucks and help maintain consistency. Our team is happy to hear that you find the GoAudits app user-friendly.

Anne
Marketing Manager en RU
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Excellent Transition to Digital

5.0 hace 9 meses

Comentarios: The overall experience of GoAudits has been really positive. The excellent customer service and support, together with the great product, user-friendly, additional functionality and in-depth reporting gave us a easy and cost effective route to make the shift from paper to digital inspections. We will continue to recommend Go Audits to others.

Puntos a favor:

Our Association represents the best visitors attractions in Devon. All our members are annually inspected to ensure the highest standards and visitor experience. Go Audits made it possible for us to make the transition from paper to digital for our inspections. This was made easy with the excellent customer care and support they offer. Our inspectors really enjoy using the App and using the additional functionality of adding photos and comments. Plus our members really rate the full detailed reports they receive. We are heading into year two and will start benchmarking. We have updated our original form with the help of support and are now bringing in another Mystery Shopper inspection form. Go Audits have offered us further training on additional functionality that we didn't use in year one. We have already recommended Go Audits to a similar Tourism Association and would highly recommend to others.

Contras:

One url with all the platforms in one place would be easier but its all still workable.

Respuesta de GoAudits

hace 7 meses

Hi Anne, thanks so much for your fantastic review! Happy to hear GoAudits made your transition to digital inspections smooth and that your team is enjoying the app's features like photo uploads, comments section and detailed reporting. We appreciate your recommendation and look forward to supporting you in year two!

Wachirawin
Assistant Manager - Security en Tailandia
Seguridad e investigaciones, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Assistant Manager Security

5.0 hace 7 meses

Comentarios: Overall the app is great. It would be great if the patrol listed can be re-arrange by dragging.

Puntos a favor:

it is a great application and accurate application for auditing.

Contras:

It is very difficult to re-arrange the list as you need to re-create the list which will take you more time. for example: 1. Floor 24 2. Floor 22 3. Floor 23 It would be great if I could drag 3. Floor 23 to replace with 2. Floor 22. cause sometime the content of each floor are different. so we just can't rename the floor.

Respuesta de GoAudits

hace 7 meses

Hello. Thank you for your thoughtful review! We’re glad you find GoAudits to be a great and accurate tool for your auditing needs. Your feedback is very valuable, and we appreciate you bringing this to our attention. Feel free to contact us if you need any additional assistance or if you have any further suggestions at support@goaudits.com

Kiel
Sr. Safety Manager en EE. UU.
Servicios medioambientales, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great Platform

5.0 hace 8 meses

Puntos a favor:

GoAudits works for most of our company and client needs. The customer service is always top notch. The overall program is easy to set up and use.

Contras:

Building an audit from scratch is difficult for a new user, fortunately, GoAudits and their team can take your concept, even from a scratch of paper, and build an audit system to suit your needs.

Respuesta de GoAudits

hace 7 meses

Thanks for the review, Kiel! We're thrilled that GoAudits meets your company and client's needs and that you find our customer service top-notch. If you need more help, we're here for you!

Michael
Regional Operations Manager en RU
Alimentación y bebidas, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Audit options as unique as your business.

5.0 el año pasado

Comentarios: A really positive experience, the free trial allows full access and the support team will help uploading current paper checklists quickly to allow robust testing. The real benefit is customisation and full ownership and control of audits that easy to create, amend, replicate and publish.

Puntos a favor:

Go Audits provides a bespoke, customisable platform to create and use electronic audits and checklists from an initial out of the box product. The addition of Action plan and Corrective action management through your exiting email network provides a real improvement to clarity and sight of operational compliance across mutli-site operations.

Contras:

The analytics dashboard doesn't always give the required data, but as always the Go Audits support team are working with us to make the improvements specific to our business that will continue to add value to this product.

Respuesta de GoAudits

el año pasado

Hi Michael. Thank you for your positive feedback about our free trial, support team, and the features of the GoAudits app. Our mission with GoAudits was to help as many businesses as possible conduct fast and efficient paperless audits anytime and anywhere. We're glad we've reached our goal.

Ionela
Safety advisor en RU
Alimentación y bebidas, 501-1,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Go audit app

5.0 hace 10 meses

Puntos a favor:

Easy to use on the phone and also as a website.

Contras:

Sometimes there are few glitches but the team is always there to help and support

Respuesta de GoAudits

hace 7 meses

Thank you for your review, Ionela! We're glad you find the GoAudits inspection app easy to use both on your phone and on the website. Whenever you encounter any other issues or have suggestions for improvement, please reach out at support@goaudits.com

Brandon
VP of Culinary Operations en EE. UU.
Hospital y atención sanitaria, 201-500 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Will use forever!

5.0 hace 7 meses

Comentarios: Fantastic. I will be using GoAudits in each one of my communities

Puntos a favor:

Customer service is great. The ability to customize audits is incredible.

Contras:

N/a. I can't think of something I dislike about the program. It works great.

Respuesta de GoAudits

hace 7 meses

Thank you for the positive review, Brandon! We’re glad you enjoy our customer service and GoAudits' customization features. It’s great to know you’re planning to use GoAudits across all your communities. Thanks for your support!

Angie
Safety Analyst en EE. UU.
Ingeniería industrial o mecánica, 1,001-5,000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Great Quality

5.0 el año pasado

Comentarios: I have had a great time talking with the customer service representative(s), [sensitive content hidden], to learn more about the platform's features. The form builder automatically adjusts when you want to edit, delete or rearrange the list of questions. I can archive and unarchive the audits as needed.

Puntos a favor:

GoAudits has a vast amount of capability compared to their competitors. The platform is user friendly and versatile. IOS and Android compatible.

Contras:

I do not have anything negative to say. There is a lot to learn in this platform and takes time to understand.

Respuesta de GoAudits

el año pasado

Thank you for the 5-star review, Angie. We're glad to hear your feedback, especially since you have experience with a wide range of inspection apps. Indeed, the GoAudits app (iOS & Android) is user-friendly, and the form builder allows you to easily edit, delete, or rearrange the list of questions. Many of our customers find the achieved audits feature to be helpful.

NICOLE
Corporate Director of Risk Management en EE. UU.
Hostelería, 1,001-5,000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Go Audits is an AWESOME platform!

5.0 hace 7 meses

Puntos a favor:

The technology is great, very helpful support and they work with you to make modifications that will suit your needs!

Contras:

Nothing really to note. Anytime that I have reached out, they are super responsive!

Respuesta de GoAudits

hace 3 meses

Thank you for your review, Nicole! We're glad to hear that GoAudits has been helpful and that our support team has been responsive and accommodating to your needs.

Marios
Service and Quality Executive en Chipre
Ocio, viajes y turismo, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Review for Go Audits

5.0 el año pasado

Comentarios: Exceptional! We are really looking forward to long-term collaboration!

Puntos a favor:

1. The new application is really fast and loved the upgrade 2. Easy to use (After the induction to the app, after a few times, it is great to use.) 3. [sensitive content hidden] is supper! 4. [sensitive content hidden], our customer success manager, is top! 5. Go Audits did the checklist for us, which was so helpful as it is tricky and challenging for users uploading the questions. When you are not uploading your checklist, you are often unable to do so. Our entire team is grateful for this service.

Contras:

1. When using the old platform and completing our checklist via tablet or phone, it sometimes crushed, and when logged in through a computer or laptop, many questions did not save the answer as well as the images uploaded from the inspector.

Respuesta de GoAudits

el año pasado

Hi, Marios. Thank you for sharing your feedback. We're sorry to hear about the challenges you faced with the old platform and are happy to hear that our new, redesigned GoAudits mobile app is easy to use and fast. Our team takes pride in delivering exceptional support, and we're glad they made a positive impact on your experience. We look forward to providing you with excellent service for many years to come.

Stephen
Group Operations Director en RU
Hostelería, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Bon Appetit

5.0 hace 7 meses

Comentarios: Very good and our account manager [sensitive content hidden] has been fantastic

Puntos a favor:

Very Simple to use, implement and training with our teams

Contras:

We have not seen any cons against using GoAudits

Respuesta de GoAudits

hace 7 meses

Thank you for the positive feedback, Stephen! It's great to hear that GoAudits is easy to use and implement with your teams. We’ll make sure your account manager hears your appreciation.

Ramsay
Operations director en RU
Alimentación y bebidas, 501-1,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Overall good for what you need

5.0 el año pasado

Comentarios: good so far. with the new updates we recently done, should get better.

Puntos a favor:

ease of use, lots of customisable features, all in the palm of your hands.

Contras:

takes a long time to customise sometimes.

Respuesta de GoAudits

el año pasado

Hi Ramsay. Thank you for sharing your feedback on the GoAudits app. We're glad to hear you find the app overall good with its ease of use and customizable features at your fingertips. We appreciate your patience with customization times. Your insights are valuable, and we look forward to delivering an even better experience with future updates.

Adri
Operations Manager en RU
Productos químicos, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Good and effective

5.0 el año pasado

Puntos a favor:

Can build the templates specific to each site Past scores appears on new audits

Contras:

Form builders bit complicated and no option to undo changes

Respuesta de GoAudits

el año pasado

Hi Adri. We're glad to hear that the customized templates and past audit scores are helpful for your inspections. Regarding the form builders, please contact our support team, and the team will be more than happy to guide you through the process. Thank you for your review and feedback.

David
Leader - QHSE en RU
Maquinaria, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Simple to use product with great support

5.0 hace 11 meses

Puntos a favor:

GoAudits is very easy to use, generates detailed and visual reports, including follow up actions, in a format that is easily shared. Support is fantastic, helping to create checklists.

Contras:

I found it difficult to create checklists by myself

Respuesta de GoAudits

hace 10 meses

Thank you for the positive review, David. Glad to hear our team was proactive and assisted you with your inquiries. We're also happy that the GoAudits app was very easy to use and helped you streamline the auditing process.

Devashish
HSKP Representative en Rumania
Hostelería, 501-1,000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

A platform that facilitates the day-by-day inspections

5.0 hace 2 años

Puntos a favor:

Through live inspections and instant reporting, the app enabled us to analyse all activities in greater detail without spending so much time on traditional procedures. The fields are simple to fill out, and the app's user interface is intuitive, the ability to add instant pictures is great.

Contras:

Although the re-importing option can be a little bit slower at times, overall the experience was positive.

Respuesta de GoAudits

el año pasado

Hi Devashish. Glad you analysed and monitored all inspection activities with GoAudits instant reports and dashboards functionality. The intuitive interface and the pictures feature is definitely simplifying the auditing process. Our team is also working on the reimporting data option. Thank you for your review.

Edgar
Front Office Representative en Rumania
Organización de eventos, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Fantastic to work with GoAudits

5.0 el año pasado

Comentarios: Overall I am satisfied with the product.

Puntos a favor:

The App is easy to use, same for the WebApp. The team is always supportive and reply very fast to all our requests

Contras:

We can identify more opportunities on the other departments and also to work more on the data we get.

Respuesta de GoAudits

el año pasado

Hi, Edgar. Thank you for the 5-star review and for your feedback. We are more than happy to hear that our support team responded quickly to your inquiry and you find GoAudits a fantastic auditing tool.

Annie Lee
Director of Quality en Hong Kong
Hostelería, 501-1,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Know your company needs and understand the application of GoAudits

4.0 hace 2 años

Comentarios: A good system checklist for supervisors to monitor and check on the operation and performance of associate

Puntos a favor:

The picture upload makes it easy for users to identify the area of concern without writing any text.

Contras:

Changes of text within individual item are not readily picked up by the system so users need "importing" all the time. At times, the revised text affects the "marking" of the specific item e.g. a "n/a" becomes a "no response", resulting in "fail" for the audit.

Respuesta de GoAudits

el año pasado

Hi Annie. Thank you for your review and feedback. It's great to hear how helpful the pictures feature is to you and your team. Regarding the "importing" issue, thank you for bringing it to our attention. Our team is working on it. You can also contact us anytime and the team will gladly guide you through the process.

Rosario
F&B Manager en Rumania
Hostelería, 501-1,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

A software which helps professionals to impove quality and service within the business

5.0 hace 2 años

Comentarios: Overall I have a great experience with this tool.

Puntos a favor:

A tool which makes daily/weekly inspections easier for both auditors and managers.The platform provides fast and insightful reports.

Contras:

I would suggest some improvements for the reimporting option as sometimes we do not reimport the data and the results generated may not be accurate.

Respuesta de GoAudits

el año pasado

Thank you for your review, Rosario. With GoAudits, we wanted to simplify the daily, weekly, and even early inspection process for auditors and managers as well. Glad to hear you found the report useful, and in regards to reimporting data feedback, our team is working on it. But we are glad you had a great overall experience with GoAudits.

Jay
MINI Head of Network Development en EE. UU.
Automoción, 501-1,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Excellent Product. Could Be Even Better!

5.0 el año pasado

Comentarios: Overall very satisfied. Good support. The team is very responsive.

Puntos a favor:

Functionality. Does what its intended to do.

Contras:

User interface could be better. Button locations on iOS app could be better situation in the current version.

Respuesta de GoAudits

el año pasado

Hi, Jay. Thank you for your review. We appreciate your feedback, and we're happy you have found the GoAudits app to be excellent!