Opiniones de Browsee

"A periscope to your product, great tool for visitor analytics"

Comentarios: Browsee has been a game changer for our E learning product, it has allowed us to continuously improve our product quality using recorded session replays, you can do user segmentation, track product journeys and much more with this, highly recommended for product analytics

Puntos a favor: Browsee has been a game changer for our E learning product, it has allowed us to continuously improve our product quality using recorded session replays

Contras: None so far, although the session player can be improved a bit

"We rely on Browsee to improve our website"

Puntos a favor: Browsee is a great value, has a clean and intuitive user interface, and a founding team that is committed to continuous improvement. I look forward to viewing our site's analytics and recordings, especially when we update our site and want to see how users are interacting with our content.

Contras: No part of the software was difficult to use.

"Browsee make the analysis of of Audience Easy"

Comentarios: Overall Experience is good, the support team is really friendly and listening to your requirement. And also fullfill the relevent requirement within few days. Support team is always reachable.

Puntos a favor: The Feature that we most liked was the tagging of the session based on frustration, U-turn, InputField Concussion, etc. This feature actually helps in identifying the problem user is facing while browsing a feature

Contras: I feel the feature of Integration with another report like GA, and internal database to give a complete perfomance of the product at a single point can be a very good feature for Browsee.

"Better than the rest!"

Puntos a favor: Browsee allows me to track all our stores and our main website and capture actual user experiences which allow us to quickly identify issues that customers might have trying to checkout. We were able to quickly resolve a users checkout problem by replaying his session, saving us the sale!

Contras: Pretty much everything is to like, although I’d love it if the UX was a bit more intuitive.

"Amazing software for cheap money"

Comentarios: Easy integration, usable interface!

Puntos a favor: Amazing software which help you get more conversation for your business. The software you can integrate into your website so easily.

Contras: For now I cannot writer any bad opinion.

"Excellent and Insightful"

Comentarios: When we launched our website, we didn't know how our users were really using our website. We were making a lot of assumptions. Once we installed Browsee, our eyes were opened and could make improvements that had instant effect on UX.

Puntos a favor: The insights that you get by viewing the interaction of the end user with your web application is second to none. It allows you to see where all the UI and UX pitfalls occur and in turn helps us improve our product.

Contras: There isn't much I don't like about Browsee.

"Great for novices to pros"

Comentarios: It was really exciting to explore all the features and consider how it can lead to improving my site and how I gain new clients.

Puntos a favor: What I liked most was the ability to literally see how users interact with my site on a level that’s way beyond any analytics software I have used before. The ability to go super deep on metrics is endless and invaluable.

Contras: The learning curve is a bit steep if you want to use some of the more advanced functionality. Initial support from a rep would be very useful as I am tech savvy, but not everything was straight forward at first.

"Good Value"

Comentarios: I'm using it to see what problems users have with current website and which parts of it need improvements.

Puntos a favor: The best feature so far is categorizing users action and filtering them up by it. Even without watching each click you can say which of the issues is more common among the users.

Contras: UX part and instructions need improvements. There are a lot of places where there're no clear descriptions and UI overall tend to look a bit bulky.

"Blind Without It"

Comentarios: As a result of using Browsee, we have tweaked our website to make aspects of it better for our users. We have made more sales from seeing the pages that our customers had issues with.

Puntos a favor: The ability to see the actual friction point in real time is extremely valuable to our business.

Contras: None. We love browsee and we would absolutely be blind without it.

"Now I See You, Users!"

Comentarios: Now I can improve conversions and scale the unmoderated usability testing for beta versions

Puntos a favor: AI-Based Session Tags, segmenting your sessions based on queries, no Code Integration needed, Notifications on Errors these are amazing features to have from one platform!

Contras: Integration Steps Sign up and place JS snippet on website pages. I'd like to have something easier like graphical interface to add the integration.

"improve your conversions"

Comentarios: Good product to identify why users abandon payment or shooing carts

Puntos a favor: It helps to analyse by giving the real engagement metrics. We are able to create feedback and funnels that triggers more conversions on our website

Contras: Not able to understand the logic why a user dropped out.

"Helps to gain clarity for better customer experience"

Puntos a favor: The reason I found Browsee appealing was the complete and easy to understand reports. The replay of sessions to help understand visitor usage on our site and to improve the user's experience. Easy to install.

Contras: We're still getting acclimated with all the features. Noticed you can only go back 30 days when doing a comparison. Would like to be able to go back at least 90 days.

"Browsee finds very valuable insights and information"

Comentarios: Overall, Browsee was super useful and very insightful in seeing just how people interact with our website

Puntos a favor: The dashboard and the user interface are both very intuitive and well designed. It makes it very easy to integrate and see the data in various forms, like heatmaps.

Contras: There could be more way for integration. I know its challenging, but releasing a WordPress plugins could help because integration can be hard for non-tech people.

"Good Tools for Bugs detection and UX improvmenet"

Comentarios: A good tool to track issues of users and help in the UI/UX improvement of a product.

Puntos a favor: Ability to track down the activities of individual users or segment.
Auto triggers of suspected behaviours or issues.

Contras: UI/UX of the software needs improvement.