---
description: ¿Qué es y para qué sirve TourCMS? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ¿Qué es TourCMS? - Reseñas, precios y funciones - Capterra México 2026
---

Breadcrumb: [Inicio](/) > [Software para operadores turísticos](/directory/20033/tour-operator/software) > [TourCMS](/software/20150/tourcms)

# TourCMS

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> Gestión combinada de contenido web, gestión de reservas y herramienta de seguimiento de marketing para operadores turísticos pequeños y medianos.
> 
> Veredicto: 9 usuarios lo han valorado con **3.2/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **3.2/5** | 9 Opiniones |
| Facilidad de uso | 2.7/5 | Basado en las opiniones generales |
| Asistencia al cliente | 3.3/5 | Basado en las opiniones generales |
| Relación calidad-precio | 3.1/5 | Basado en las opiniones generales |
| Funciones | 3.0/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 60% | (6/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Travel UCD
- **Constitución**: 2002

## Contexto comercial

- **Precio inicial**: USD 49.00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web
- **Idiomas admitidos**: alemán, chino, coreano, español, finés, francés, inglés, italiano, neerlandés, noruego, portugués, ruso, sueco, turco
- **Países disponibles**: Alemania, Australia, Canadá, China, Estados Unidos, India, Reino Unido

## Funciones

- Asistencia al cliente
- CRM
- Creación de informes/análisis
- Creación de itinerarios
- Gestión de clientes
- Gestión de precios
- Gestión de proveedores
- Gestión de reservas
- Gestión de reservas
- Integración contable
- Integración de GDS y OTA
- Notas de reserva
- Para agencias de viajes
- Presupuestos y estimaciones
- Procesamiento de pagos
- Reserva en línea
- Reservas de grupo
- Sistema central de reservas

## Integraciones (en total: 1)

- WordPress

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica

## Categoría

- [Software para operadores turísticos](https://www.capterra.mx/directory/20033/tour-operator/software)

## Categorías relacionadas

- [Software para operadores turísticos](https://www.capterra.mx/directory/20033/tour-operator/software)
- [Sistemas de reservas](https://www.capterra.mx/directory/20032/reservations/software)
- [Software para agencias de viajes](https://www.capterra.mx/directory/20034/travel-agency/software)

## Alternativas

1. [Bókun](https://www.capterra.mx/software/178518/bokun) — 4.7/5 (452 reviews)
2. [Peek Pro](https://www.capterra.mx/software/142459/peek-pro-tour-operator-software) — 4.7/5 (794 reviews)
3. [WeTravel](https://www.capterra.mx/software/163474/wetravel) — 4.8/5 (524 reviews)
4. [Rezdy](https://www.capterra.mx/software/122690/rezdy) — 4.5/5 (237 reviews)
5. [TrekkSoft](https://www.capterra.mx/software/126665/tour-activity-booking-system) — 4.5/5 (230 reviews)

## Opiniones

### "Very archaic system. Even the simplest things are time-consuming to set up" — 2.0/5

> **Usuario verificado** | *16 de noviembre de 2017*
> 
> **Puntos a favor**: It offered a decent range of functions - it did everything I needed it to do. Customer service usually responded within a day.
> 
> **Puntos en contra**: Very time-consuming and not efficient. For example, if you want to send an invoice to a customer, you have to copy code every single time in order to do so. &#13;&#10;&#13;&#10;Another example is having to enter all the dates individually for a new tour. I.e. you can't just enter a date range.&#13;&#10;&#13;&#10;It also only offers a small selection of payment providers, including Trust My Travel which is a nightmare to work with as in 3 months, I received 3 payments late.

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### "An overall good booking system with some faults" — 4.0/5

> **Usuario verificado** | *7 de enero de 2021* | Tecnología y servicios de la información | Valoración de la recomendación: 4.0/10
> 
> **Puntos a favor**: The sheer amount of tours offered through the system, and ease of API setup.
> 
> **Puntos en contra**: A very dated UI and some issues with availability.
> 
> In general, we used TourCMS as a part of a larger service connecting to more providers and, from my personal experience with it, it was overall okay, but with a very dated UI and some availability issues.

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### "Misleading Website — Hidden Requirements for API Access" — 1.0/5

> **James** | *10 de marzo de 2026* | Ocio, viajes y turismo | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: The documentation looked clear at first glance and suggested that API access was available with the basic plan.
> 
> **Puntos en contra**: Their website clearly advertises a €45/month basic plan and states that API access is available for operator accounts.&#10;&#10;Based on that information, we spent the weekend building an API integration.&#10;&#10;After reaching out to onboard, they suddenly started screening us and informed us that we would need to push at least €500k in revenue through the platform before they would even consider onboarding us.&#10;&#10;None of this is stated on their website.&#10;&#10;If there are minimum revenue requirements or restrictions on API access, they should clearly disclose that upfront instead of advertising a low-cost plan and open API access.&#10;&#10;This ended up being a complete waste of time and development effort on our side.&#10;&#10;They seriously need to update their website and be transparent about their requirements.
> 
> Our overall experience was extremely frustrating. Their website clearly advertises a €45/month basic plan and indicates that API access is available for operator accounts. Based on that information, we spent a weekend building an API integration. When we reached out to onboard, they began screening us for additional information and then told us we would need to push at least €500k in revenue through the platform before they would consider onboarding us. This requirement is not disclosed anywhere on their website. If there are minimum revenue thresholds or restrictions for API access, they should state that clearly upfront. Instead, their current messaging led us to invest development time based on information that turned out to be misleading.

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### "Old UI but still works well" — 4.0/5

> **Boris** | *10 de marzo de 2021* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: TourCMS works with operators we wanted to work with, including Grayline, which nudged us to work with them when setting up booking systems for our clients. I love the fact that TourCMS never created any issues for us with their API bookings and that every booking went through without a hitch.
> 
> **Puntos en contra**: The user interface feels as if it wasn't refreshed for the last 10 years. Despite that, everything works as expected and, as we mostly used the API anyway, it is hard for me to find a fault in TourCMS.
> 
> We used TourCMS when setting up booking systems for our clients who ordered tour booking solutions. TourCMS was one of our to-go systems because they support Grayline which is a big name in tourism, and a must-have. Integrations were simple, API was easy to understand, and the bookings were easy to make. All in all, if you want to connect to great operators and need an API system to do it, TourCMS is the one you want.

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### "Good system" — 4.0/5

> **Jacqueline** | *26 de noviembre de 2019* | Ocio, viajes y turismo | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Easy to manage inventory, close dates, bock out several dates at once, duplicate products is very easy.
> 
> **Puntos en contra**: Too many steps to create a single product, is not very easy and need to keep going to the guide to be able to create the product, when you are not familiar with this type of systems it makes a little harder to use it
> 
> Is a very good system to use when you offer ground transportation services, this is one of the few systems that have that area very well developed and make it easy for us to use it

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## Enlaces

- [Ver en Capterra](https://www.capterra.mx/software/20150/tourcms)

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