Opiniones de Kinetic

Sobre Kinetic

Kinetic es una solución ERP para fabricantes que necesitan acceso en tiempo real a datos para toma de decisiones en cualquier momento y en cualquier lugar.

Descubre más sobre Kinetic

Puntos a favor:

I like the flexibility to customize the software to fit your business. There are many features which can be incredibly useful.

Contras:

Several modules are included for improving requirements and are very weak. Example: Integration to Salesforce.

Valoraciones de Kinetic

Evaluación media

Facilidad de uso
3.5
Atención al cliente
3.3
Funcionalidades
3.8
Relación calidad-precio
3.5

Probabilidad de recomendación

6.9/10

Kinetic tiene una valoración global de 3.8 estrellas sobre 5 según las 175 opiniones de usuarios de Capterra.

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Samuel
Director de Ingeniería en México
Fabricación de productos eléctricos/electrónicos, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña
Fuente: SoftwareAdvice

Si lo buscas para manufactura en México no lo compres

4.0 hace 7 meses

Comentarios: Pésima, por muy bueno que sea el software, si no hay una red de implementadores que lo dominen y no hay el respaldo del mismo desarrollador, se vuelve un gasto y un problema, más en el caso de Epicor que no es ni amigable ni intuitiva su interfaz.

Puntos a favor:

Tiene muy buenas características, su MRP suena bien, el costo comparado con los grandes también es razonable más si esperas crecimiento.

Contras:

Es tu problema hacer que funcione. En nuestro caso que tenemos varios procesos productivos, el implementador que nos recomendaron, que se supone que sabría, no supo y cuando buscamos el respaldo de Epicor México no se logró nada, nos dejaron con el problema y la inversión botada. Nosotros tuvimos que seguir buscando opciones y por nuestro lado buscar resolver. Parece mentira que un software americano y con una empresa de ese tamaño se desentienda. Yo no se para otras industrias pero al menos para manufactura y con la estructura que tienen en México definitivamente es un error adquirirlo.

MIGUEL ANGEL
Gerente Departamento TI en México
Comercio mayorista, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

EPICOR=DESASTRE

1.0 hace 2 años

Comentarios: No recomendamos este Software , tiene muchos problemas en implementación y actualización del modulo de finanzas y producción. Cuando les demostramos que nuestra empresa se vio seriamente afectada por el no cumplimento de la implementación de la facturación electrónica EPICOR se hizo el ofendido y salieron corriendo. Tuvimos que acudir a terceros para poder operar.

Puntos a favor:

No tengo ningún Pro para este software o empresa. Tengan mucho cuidado si piensan implementar este software en su empresa. Soporte tecnico nunca brinda soluciones siempre se la pasan con FIX y estan a prueba y error. Siempre te mandan con sus parther y terminas pagando doble.

Contras:

Si no requieres su soporte técnico te quieren cobrar los años que no requeriste el soporte , eso es un robo y abuso por parte de esta empresa.

Respuesta de Epicor Software

hace 2 años

Hi Miguel, thank you for your feedback about Epicor ERP. We're sorry to hear that you've had a negative experience with our technical support team. We would like to learn more so we can deliver a solution quickly. Please email us at socialmedia@epicor.com with your contact information, so we can assist you. Again, we are sorry for the inconvenience you've experienced, and we look forward to resolving it quickly.

Noell
Sistemas en México
Fabricación de productos eléctricos/electrónicos, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Sistema complicado, con poco soporte, implemendores poco capacitados. No recomendable

1.0 hace 2 años

Comentarios: La implementación ha sido un dolor de cabeza, No es claro el resultado que darán ya que depende de los módulos instalados. Los implementadores no conocen el sistema a fondo. La documentación es pobre y el soporte es pésimo, cuando no pueden resolver algo te canalizan con el implementador el cual cobra por hora.

Puntos a favor:

Aunque parece un sistema completo por la cantidad de modulos, se requiere una inversion importante para poder adquirir modulos especificos. No recomendable.

Contras:

Sistema demasiado complicado, no es intutivo y la informacion consultada se presenta desordenada, la documentación es insuficiente y en muchos casos nula. En dos ocasiones tuvimos problemas con el implementador ya que desconocen del sistema en el área de producción. El soporte es lento y en algunos de los casos inutil te canalizan con el implementador. El costo de la implementación es alto.

Respuesta de Epicor Software

hace 2 años

Hi Noell, thank you for your feedback about Epicor ERP. We're sorry to hear the implementation did not go well. We would like to learn more about the issues you are experiencing so we can deliver a solution quickly. Please email us at socialmedia@epicor.com with your contact information, so we can assist you. Again, we are sorry for the inconvenience you've experienced, and we look forward to resolving it quickly.

Jorge
Accountant en Perú
Alimentación y bebidas, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Epicor = desastre

1.0 hace 3 años

Comentarios: Experiencia absolutamente negativa en la parte financiera. Luego de 3 años de constantes frustraciones estamos migrando a otro ERP que si cumple la premisa de clase mundial.

Puntos a favor:

Su capacidad de llevar procesos productivos y seguimientos en linea

Contras:

Varias cosas en contra. Ambiente financiero con pocas funcionalidades, no hace costeo a valores reales, maneja doble contabilidad y permite registros distintos en ambas contabilidades (susceptible de mal manejo), no tiene soporte localizado en el Perú, no permite reclasificaciones contables de documentos. En fin, innumerables limitaciones por superar. Pésima calidad por el precio que se paga.

Respuesta de Epicor Software

hace 3 años

Hi Jorge, thank you for your feedback about Epicor ERP. We're sorry to hear the product is not working well for you. We would like to learn more about the issue you are experiencing so we can deliver a solution quickly. Please email us at socialmedia@epicor.com with your contact information, so we can assist you. Again, we are sorry for the inconvenience you've experienced.

Jeff
Jeff
ERP Software Implementation Specialist en EE. UU.
Usuario de Linkedin verificado
Software informático, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Exceptional ERP Software for Manufacturers

5.0 hace 2 años

Comentarios: Over the course of nearly twenty years as an Epicor admin in manufacturing, my experience has been fantastic. The software is simply to use, extremely flexible, and the ways that the data can be extracted (reports, BAQ's, and Dashboards) make it a VERY powerful analysis tool when the time to enter data is done properly. The support team is also fantastic...and while maintenance and support is expensive, it's worth it and you get what you pay for.

Puntos a favor:

Epicor is extremely flexible right out of the box, and is exceptionally strong in the areas of managing and tracking Production Jobs, Bill of Materials, Scheduling, Labor, Inventory, Purchasing, and Order Entry. It also has the ability to have customized development, and things like the Epicor BAQ's, Dashboards, and Business Activity Manager features allow customizes information, exportable grids, and notifications to be setup by administrators and even end users as these modules are user-friendly and fairly intuitive! The Shop Floor Data Entry Module (MES) is also very intuitive and simple to use for the users on the production / manufacturing floor.

Contras:

Epicor ERP is expensive software, and since it's such a wide product that handles so many aspects of your business, setup really must be done according to Epicor's recommendations and completed thoroughly. Also, since it's so flexible, there is a lot of it that you won't use, so it's best to create clear work instructions for your team and/or hide fields and/or functions that you will not need to use.

Respuesta de Epicor Software

hace 2 años

Hello Jeff, thank you for your feedback about Epicor ERP. We're glad to hear you find it flexible and intuitive. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program.

Alicia
Alicia
Materials Manager en EE. UU.
Usuario de Linkedin verificado
Muebles, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Robust ERP System Ideal for Manufacturing

5.0 hace 3 años

Comentarios: We’ve been pleasantly surprised at how it is turning out to meet our business needs, while knowing the amount of work necessary to get it set how we need.

Puntos a favor:

Easily mass upload and update data. Configurable modules to meet your business needs. Responsive, knowledgeable and helpful consultants.

Contras:

Some restrictions which are costly to customize and work around. Forms are not easily edited. Many modules are an extra added cost to subscribe every year.

Respuesta de Epicor Software

hace 3 años

Hi Alicia, thank you for your feedback about Epicor ERP. We're glad to hear that the data mangagement aspects of our ERP is working well for you. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program.

Adam
Business Solutions Manager en Canadá
Materiales de construcción, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Strong ERP for midmarket Make to Stock / Make to Order manufacturers

4.0 el mes pasado Nuevo

Comentarios: While sometimes ERP can feel like a necessary evil, Epicor Kinetic is mature, robust, extensible and proven. It should be a strong contender for any mid-market manufacturer considering a digital transformation.

Puntos a favor:

Epicor Kinetic is a robust, mature ERP system that is continuing to innovate. The core function and structure is sound, included modules are robust, and there is a strong and growing architecture for extensibility & customization.

Contras:

Many features have been added over the years, some via acquisition - not all are done well or at feature parity. The new UI still feels like it's in Beta, but all new features are developed for the new UI. Internal support is poor, but there is a strong consulting and user community that offsets that somewhat.

Dan
Sr. Accountant en EE. UU.
Ingeniería industrial o mecánica, 1,001-5,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Epicor Manufacturing, some parts are better than others

3.0 hace 5 años

Comentarios: Epicor is a mid-market software for companies that are under 100 employees (roughly) and more than 50 who need an ERP. Version 10 is by far the cleanest version. Given the choices at this size of a company's growth, it is a viable choice. Just be careful that the VAR doesn't walk you down a road to heavy customizations that get in the way of future upgrades and cost you yearly in re-working them when you upgrade or patch the ERP. Stick to custom reports, custom user screens, and use the Business Objects provided to interface with and all should be well.

Puntos a favor:

Ease of use, E10 is cloud based, support (when in US) is good, Short learning curve, fairly flexible, highly customizable

Contras:

Highly customizable tends to get pushed to overly customized which = a mini-new ERP project with every upgrade to fix broken customizations, VAR network: some are great, some not, support for down-rev version falls off quickly, plan on extended cost of ownership, import/export functionality is limited unless add-on products are purchased, Field Service module is the weakest link in the product.

Brian
IT Support en EE. UU.
Maquinaria, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Workflow made easy

4.0 hace 2 años

Comentarios: We used this to manage the company. We track time on projects. Keep inventory, and is used heavily in supply chain.

Puntos a favor:

This software handles all of your company needs. It does time management, inventory, project management, and more. This was very easy to roll out to end users.

Contras:

So far we have only used this for less then 6 mo. I don't have any down side at this point. There is still a learning curve that we need to over come.

Respuesta de Epicor Software

hace 2 años

Hi Brian, thank you for your feedback about Epicor ERP. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program.

Jorge
It Coordinator en México
Automoción, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Alternativas consideradas:

Epicor Software

3.0 hace 3 años

Puntos a favor:

it is a very complete software, it can really help you with you planning and manufacturing process, you can control your purchases and your inventory very easy

Contras:

it lack of controls, you have to customize in order to get more control of your process, the cost of customization it is very high, and the support you get for your maintenance fee is is very poor.

Lisa
Lisa
Office Manager en EE. UU.
Usuario de Linkedin verificado
Maquinaria, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Epicor ERP

3.0 hace 3 años

Puntos a favor:

I used this software for 6 years and so I really got to know the ins and outs of it. It's hard to say what I liked most because I didn't really like it that much. One positive is that it's a very robust product probably best suited to a much larger company than ours.

Contras:

As the out of the box product, there is zero ability to customize anything without paying another company to do it for you. It's possible to make changes if you have training or an additional module, neither of which I had. There are many security measures in place that makes it difficult to undo something or revise after you've done it.

Respuesta de Epicor Software

hace 3 años

Hi Lisa, thank you for your feedback about Epicor ERP. We're sorry to hear you didn't like the software. We would like to learn more about the issues you experienced. Please email us at socialmedia@epicor.com with your contact information, so we can assist you. Again, we are sorry for the inconvenience you've experienced.

Mike
ERP Manager en EE. UU.
Automoción, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Epicor replaces SAP

3.0 hace 12 meses

Puntos a favor:

Ease of use. Build for manufacturing Integration with other platforms

Contras:

Epicor is a good ERP. Unfortunately, the ERP industry is more focused on the next customer versus the customers they have and Epicor is part of that. The industry as a whole needs to improve quality and customer service.

Alyssa Rose
Alyssa Rose
Software Development Engineer en EE. UU.
Usuario de Linkedin verificado
Electrónica de consumo, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Epicor ERP allows the analysis of data in real time.

4.0 hace 4 años

Comentarios: Epicor is a solid and highly scalable option that generates a positive return on investment. It also has a real-time data analysis. I recommend Epicor ERP thanks to all the functions that allow employees to work more efficiently and quickly. Although Epicor needs to improve the support team a lot, I'm sure to recommend it.

Puntos a favor:

Epicor ERP creates purchase orders, senders and invoices that generate a high return on investment. In addition, we have been able to accurately track work activity. Epicor meets our accounting needs. Epicor ERP is ideal for companies that buy components from many different places, so there can be traceability. A large number of departments use the system (order entry, sales, IT, finance). In addition, Epicor has a user interface with the ability to export to Excel. Epicor allows real-time data analysis and financial reporting to help make decisions faster.

Contras:

Epicor does not take advantage of innovations in the development of queries, which would allow inexperienced users to generate their own results without the help of the IT department. In addition, the software support team still needs to improve greatly in order to achieve better efficiency.

Joseph
Joseph
IT Support en EE. UU.
Usuario de Linkedin verificado
Impresión, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Epicor for Order Entry and Financial Management

4.0 el año pasado

Comentarios: We currently uses Epicor ERP software to handle our supply chain and scheduling/manufacturing. We use it with Order entry by the sales team and for all of our financial management. Epicor gets the job done and it is easy to use and manage, however we suffer from performance issues all the time.

Puntos a favor:

Epicor is relatively easy to use and learn. Our whole organization rely on Epicor for order entry and accounting/ financial management. It is our main ERP software that we use 90% of the time.

Contras:

We have on premise Epicor and we struggle with some performance issues frequently. The communication between the app server and database server encounter a lot of issues from time to time and we end up having to reboot the systems to try to get us back working again.

Jack
Network Administrator III en EE. UU.
Maquinaria, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

ERP system that is easy to setup, easy to use, and has the features you need and want.

5.0 hace 3 años

Comentarios: We rely heavily on a product configurator and Epicor had the best configurator we seen on the market. Epicor has continued to improve their product, adding new features, making it available while mobile. The third party software plug-ins are great and add many time saving functions that are easy to use.

Puntos a favor:

Like the fact that it had the features we needed, was easy to use, and see continued effort by Epicor to improve it by adding new abilities and features to it. We get great support and training is available in many different forms.

Contras:

Cost was a little higher than what we initially were thinking of in our budget. However, after looking a many ERP systems we quickly found that Epicor had what we wanted and felt that it was worth the investment. It has been 10 years now, and still believe we made the right decision to go with Epicor as our ERP system.

Respuesta de Epicor Software

hace 3 años

Hi Jack, Thank you for your feedback about Epicor ERP. We're glad to hear the configurator has enabled better efficiency within your business. Your feedback is invaluable, and if you would like to send us an email to CustomerReferences@epicor.com, we would be pleased to receive additional comments, we thank you for your continued advocacy. Sincerely, The Epicor Social Team

Gordon
President en EE. UU.
Maquinaria, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Changed our company in 1996 and still improving how we serve our customers

4.0 hace 5 años

Comentarios: Increased profitability, and the best record keeping ability I have seen in any software to date. I am confident I can get whatever my customer needs in less time than any competitor, especially if it isn't in stock. I can and do recommend this software, and I am involved with a number of user groups, IT groups, and machining groups who are always asking what we use and how we keep it functional.

Puntos a favor:

This software allows a quoter to include every facet of a project before it gets a customer PO. From that quote, every detail is able to be brought through to the order, the job, the packing slip, and the final invoice. There are so many different ways to track various phases of the project as it moves through. Every detail can be recorded if every employee is disciplined enough to make the input. Then, 10 years from now, when the machine finally has a hiccup, (and assuming everyone entered all the details) you know every purchased part and have a link to every drawing used in manufacturing. Your customer will be amazed when you can recite those part numbers and pull prints within minutes 10 years later with absolute accuracy. You will eliminate QuickBooks, sales force or any other CRM, MS Project, and a host of programs that are not integrated and require multiple entries once you are fully functional. This software will transform your company, and you will become more profitable than you were before. Your work week will never be under 50 hours again, and you will either learn very facet of the software of spend well over 100k every year to keep it running, but if you stay on every employee all the time to do their best and do YOUR best, you will realize some incredible benefits. Our company does more with 20 people than many companies do with 50, and we manufacture parts and machinery. We can credit a lot of that success to the Epicor ERP system.

Contras:

There are a few Caveats. There is no way you can employ a single person who is not college educated. Without math skills, great writing and data entry skills, and an exceptional amount of discipline, you will not get the quality inputs, and the software will not be able to give quality outputs. Slowly, over a period of about 3-5 years, you will come to the realization that people just cant come up to the level of inputting the information correctly, and you will have to decide if you want this software to work and be useful of if you want to eliminate these people. There is no other way, it simply cant work. Garbage in - Garbage out. The complexity of the entire computer industry has taken the decision that they are going to complicate every facet that they can to require you to hire consultants to do what for 20 years you could easily do yourself. Continual updates, incredibly complicated reporting that an average person used to be able to do, and a constant push to the cloud really get in the way of helping your customers at every turn. It is almost as if, as a machine shop in our case, your mission is to configure software all day and never deliver a single project. The pros outweigh the cons, but the cost of ownership and value of the effort put into keeping the software functional was less than 10% in 1996-2010 than it is today. If our company was looking at this software today, I really don't know if it would be possible to justify it.

Lorena
ERP Manager en Alemania
Agricultura, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

A very powerful tool for manufacturing companies - but customer support could be better

4.0 hace 4 años

Comentarios: I believe Epicor is an excellent tool for manufacturing. I can not give it 5 starts really because of the time it takes to get an issue solved once it's placed with customer support. They have however, improved in the last couple of years now that they started using an online ticketing system, which seems to run a lot better now. Its reporting capabilities are amazing, for any module in the ERP. I do believe the experience is better for customers in the Americas than in other parts of the world, since there are a lot more experts, consultants, users, etc. in the States and Latin America than I've seen in Asia or Europe. The implementation is complex, so being paired with the right consultants can make it or break it - it really is a very good software!

Puntos a favor:

- very powerful and thorough functionalities for all manufacturing operations - extremely good costing capabilities (all financial features are quite good, actually) - can be customized to a great extent - many tools for reporting and data analysis - integrates with tools such as MES, bar code reader, is ready for EDI

Contras:

- it's a bit more slow that I wish it were - customer support is very bureaucratic, it takes from a couple of days to weeks to get any issue solved (to be fair, they do solve them) - learning curve is steep. It's not that easy to use so people who are not tech-savy get a bit intimidated by this tool - instruction manuals and help menu are only available in English

Dawn
Executive Director en EE. UU.
Gestión de organizaciones sin ánimo de lucro, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Great for Manufacturing Plants

4.0 hace 4 años

Comentarios: The business problems we solved are more up-to-date inventory management system and the ability to make last-minute changes from customers without re-creating orders.

Puntos a favor:

I like the flexibility to customize the software to fit your business. There are many features which can be incredibly useful. The fact that it is Windows-based is a plus fo our antiquated facility.

Contras:

The one con I have about this software is the price. I like that we can find status updates in real-time on orders or inventory; however, to get this feature you have to pay even more money.

Respuesta de Epicor Software

hace 3 años

Hi Dawn, thank you for your feedback about Epicor ERP. We're glad to hear the flexibility and ability to customize is so useful. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program.

robert
Operations Manager en EE. UU.
Petróleo y energía, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great ERP

5.0 hace 3 años

Comentarios: It has been great we have found errors in our engineering program and saved a great deal of money. It has allowed us to have all of the different departments all in one ERP.

Puntos a favor:

It has truly helped the company grow and able to analyze what works and what isn't. Purchasing and Project Management is simple and straightforward.

Contras:

It isn't aesthetically pleasing and I have noticed many users like it to be sleek..

Respuesta de Epicor Software

hace 3 años

Hi Robert, thank you so much for your review of Epicor ERP. We're pleased to hear it has helped you identify areas of improvement in your organization. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program.

Jim
IT en EE. UU.
Maquinaria, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Good ERP system

4.0 hace 3 años

Comentarios: Been a good experience. Since I help administer the software I have a good knowledge of how it works.

Puntos a favor:

For the most part easy to use. Has a lot of modules that you can use depending on your business. Can also integrate into your B2B webiste.

Contras:

Sometimes it takes awhile to get issues resolved through tech support. Costs a lot of money for maintenance, and they also charge for each module that you may need if you need it later on down the road.

Respuesta de Epicor Software

hace 3 años

Hi Jim, Thank you for your feedback about Epicor ERP. We're glad to hear you are finding it easy to use and benefiting from your website integration. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program. Yours Sincerely, The Epicor Social Team

Richard
Director of Enterprise Technology Solutions en
Bienes de consumo, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Good Software. Mediocre Support

4.0 hace 6 años

Puntos a favor:

The software interface resembles a Microsoft product which helps end users pick up the basics of navigation. Epicor 10.1 represents a significant improvement over legacy versions of the software and performance is much better.

Contras:

Support is poor. First line support team members are really just called takers and it is difficult to get to someone who actually knows the software and who might be able to assist you with the problem you are experiencing. Most times, it seems like the first line support tech's job is to find out if you have customized the software so that they can use that as a reason not to provide support, which is frustrating since the Epicor sales pitch emphasizes ease of customization.

Ross
product manager en Canadá
Aerolíneas/aviación, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Epicor is amazing for tracking production details

5.0 hace 3 años

Comentarios: Epicor has been a blessing with customer support, as it helps us track every aspect of a parts creation.

Puntos a favor:

I frequently use this program to track historical product records. I can pull a full production detail report, to see each and every operation a part has gone through.

Contras:

Sometimes, the reporting feature takes awhile to pull the report. This is only the case for very large reports however!

Respuesta de Epicor Software

hace 3 años

Hi Ross, Thank you for your feedback about Epicor ERP. We're glad to hear the production tracking is working well for you. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program.Many thanks.

Jorge
IT Manager en
Minería y metalurgia, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Not Easy to Use or Setup

4.0 hace 5 años

Puntos a favor:

you can control al you company with this software, from Sales to Shipments and billing, you can also control you shop floor (Manufacturing) know in what part of the process your finish goods are, inventory, wip, purchasing all your supply chain is cover with this software, very powerful tool.

Contras:

Extremely difficult to setup, and not very user friendly, you have to open a lot of windows to get some information, MES tool is not very friendly user has to enter a lot of data manually if you want to control all your process, causing users not to feed the system correctly.

Harry
Comptroller en EE. UU.
Dispositivos médicos, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Epicor provides a robust modular ERP that allows us buy and expand the system as our company grows.

4.0 hace 6 años

Comentarios: The software tracks and reports on our production and performance. Integration across modules allows adjustments in one module to be appropriately communicated across the system.

Puntos a favor:

The ERP allows us to create dashboards to track company performance, includes good documentation and built in help (application level or field level), and we have access to a great user group to help us explore new modules before we buy and implement them.

Contras:

There are inconsistencies between modules or menus that are not intuitive. Support is expensive and oftentimes unresponsive.

Claire
Director en Australia
Plásticos, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Epicor is very competitive against SAP

4.0 hace 5 años

Puntos a favor:

modular, you can add components to be what you want to use. The biggest pro is it has a really good BOM system for manufacturing - this is usually missed in ERPs

Contras:

it is expensive, and there is so much customization you can do so it becomes difficult to use. I have also worked with a system that Epicor bought, the product support on that was not very good because they were phasing the system out. Would have been better to upgrade us as the customer so they could provide better support.