Opiniones de FranScape

Sobre FranScape

SaaS franchise management platform designed by franchisors to automate many aspects of network operation.

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Puntos a favor:

They can now monitor their class and account information at any time. There is lots of technical support available and crucially this is provided in a timely manner.

Contras:

In earlier version filtering was limited and moving consumers from one “class” to another wasn’t straight forward but these issues have been fixed in later updates.

Valoraciones de FranScape

Evaluación media

Facilidad de uso
4.9
Atención al cliente
4.9
Funcionalidades
4.8
Relación calidad-precio
5.0

Probabilidad de recomendación

10/10

FranScape tiene una valoración global de 5 estrellas sobre 5 según las 11 opiniones de usuarios de Capterra.

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Jane
Jane
Director en RU
Usuario de Linkedin verificado
Ocio, viajes y turismo, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Business transformation software

5.0 hace 2 años

Puntos a favor:

The software is very intuitive and easy to use. It has allowed us to streamline processes and become much more efficient. We have been able to automate what were previously manual tasks and there are increasing numbers of reports we can use to monitor all aspects of our business from customer interaction through to financial reporting. Our customers also find it much easier to interact with us. They can now monitor their class and account information at any time. There is lots of technical support available and crucially this is provided in a timely manner. The software is very robust and reliableand developing all the time.

Contras:

Truthfully there is nothing to add here. The software has been easy to use from Day 1 and transition was seamless.

Ian
Company Partner en RU
Salud, bienestar y deporte, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Easy to use

5.0 hace 2 años

Comentarios: Excellent from day one, any support and training needed was easily accessed and very well delivered.

Puntos a favor:

This system gives everything that you need in order to run your business from day to day operations to reporting on every aspect of your business. It’s very easy to use with clear and concise design. The flexibility of the system is also very good and any extra functions that may be needed are looked at and if possible processed by the helpful support team. The support you receive from the tech team is second to none. If you want to grow your business by spending less time implementing spreadsheets, databases etc then this system is definitely for you. Highly recommended.

Contras:

After using the system for 2 years there has been no negative aspects discovered. Unlike other systems previously used there are no outages and always working. Any time down due to updates or developments are done at times when the system is not being used and always planned and announced well in advance

Rachel
Director of Operations en RU
Ocio, viajes y turismo, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Business Transformation

5.0 hace 2 años

Comentarios: Training and support is second to none. It was a straight forward transition which has had a profound impact on our business both in terms of improving cash flow and profitability and also in terms of customer experience and improved service delivery.

Puntos a favor:

Intuitive, transparency, great visuals, powerful management information, enhanced customer experience, fantastic user experience

Contras:

At outset the suite of management information was limited however this was quickly addressed with mire reports made available in a short period of time

Joanne
Director en RU
Ocio, viajes y turismo, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Easy to Use Product

5.0 hace 2 años

Comentarios: I love how simple FranScape is to use. [SENSITIVE CONTENT HIDDEN] and the team always give excellent support.

Puntos a favor:

I like the reports, very simple to use, quick results.

Contras:

Earlier version didn’t have a lot of filters to offer on classes. However this has now been updated and is very good and simple to use .

Lorna
Franchise Owner en RU
Ocio, viajes y turismo, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Swimcloud Software

5.0 hace 2 años

Puntos a favor:

The layout is clear and easy to follow. The booking time for a new swimmer is fast and effective. The customer gets confirmation at the time of the booking. To book direct it is quick and easy. The support behind the scenes is great. Always there to respond if you need them. The knowledge base that is created for myself and the customer is also very helpful and answers your questions by talking you through what needs to be done. Constantly being updated with new and improved systems to work with the growth and development of my business.

Contras:

The move to the software was efficient and easy. I do not have any issues with the software system.

Terri
Managing Director of Swimtime Surrey en RU
Ocio, viajes y turismo, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

The software that makes running a business EASY!

5.0 hace 2 años

Comentarios: It's quick & easy to use with the added bonus of having detailed reports which allow us to managed our business effectively, playing a key role in financial decision making.
Having one zone where you can access everything you need to run your business from staffing records, lesson availability , finances and much more FranScape has saved us time and money.
I would 100% recommend FranScape! As someone who had little to no knowledge of running a business this software has enabled me to run a successful business. The team behind FranScape are brilliant! they're super helpful and have helped me with any difficulties I may have experienced.

Puntos a favor:

Very organized, Easy to use, transparent for both Franchisee and clients, Detailed (reports, logs and information). links seamlessly with Strip and Quickbooks making financial recorder keeping super easy.

Contras:

Would like there to be a visual timetable for class availability but this is due to personal preference.

Bea
Franchisor en RU
Servicios individuales y familiares, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Best on the market

5.0 hace 8 meses

Comentarios: Responsive team, easy to setup and game changing booking and class management. Having the monthly plans and swapping to MRR really helps smooth out income flow and will increase profits. And having such a great overview of the network is amazing

Puntos a favor:

From either a franchisee or franchisor view this is the most complete and useful franchise and class booking software available. The control it gives over your business is second to none. Highly recommend.

Contras:

It is sophisticated software and still developing so a bit of an adjustment for anyone used to a simpler system. However there is great support and a comprehensive knowledge base (just a bit of a steep learning curve)

David
Franchisee en RU
Ocio, viajes y turismo, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

FranScape end user

5.0 hace 2 años

Comentarios: We have been using this software since it’s creation, from day one this software has been fit for purpose. Straight forward, and easy to understand. The system is always being updated and improved on.

Puntos a favor:

The payment system is much better, previously we would need two windows and would be working on different platforms now it’s all managed from the one screen. Booking customers into the system takes a few minutes and it’s an easy process.

Contras:

In earlier version filtering was limited and moving consumers from one “class” to another wasn’t straight forward but these issues have been fixed in later updates.

Paul
Franchisee en RU
Ocio, viajes y turismo, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Taking my business to the next level

5.0 hace 2 años

Comentarios: I can't speak highly enough of Franscape and how it has helped our business since we started using it. It's simple approach to business is refreshing alongside its huge capability and reliability.

Puntos a favor:

Franscape has no doubt helped us grow our business with it's ease of use, customer interaction and it's reporting system. The system allows us to have a solid platform in regards to our offering and the back office support we receive is excellent and very timely should we need questions answering.

Contras:

There really is nothing to dislike about this system its real value for money.

Heather
MD en RU
Deportes, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Fast, easy, business builder software

5.0 hace 2 años

Comentarios: If you need more time to spend on your business rather than time consuming admin, this the way forward. It allow your business to grow and make money whilst you sleep and free up your time to focus on other areas of business. It gives you so much information on areas of your business, you really get a feel for how your business if performing without having to keep lots of spreadsheets.

Puntos a favor:

Managing and communicating with customers all under one roof has never been so quick, easy and efficient. We have gained more time, and more customers overnight with this software. We are able to see and control our P&L live with accurate data and overview of the whole business.

Contras:

Integration with an app would be amazing

Fiona
Managing director en RU
Ocio, viajes y turismo, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Easy to use

5.0 hace 2 años

Puntos a favor:

This software is simple to use and provides a multitude of uses.

Contras:

It would be great if some of the report systems could be broken down more.