Opiniones de AutoManager

I'll never have any other DMS!

Comentarios: They are wonderfull!! I've been with them since 2008. They have always been able to address my needs and ideas and adapt programs (or features) to make everything work like it was custom made just for me.

Puntos a favor:

They always are introducing great new features and the support team is fast and thorough. My account rep, [sensitive content hidden], isn't just a "sales person", talking to him is like talking to one of my fraternity brothers. And he always gets me "hooked up" with exactly the right person to hear and understand my questions or needs.

Contras:

I'm an early riser on the east coast and AutoManager is based on the west coast. Sometimes I have to wait a few hours if I need help, but then again they always call early (for them) as soon as they check their messages. And they are definitely worth the wait.

workstation setup

Puntos a favor:

Deskmanager is easy to use program and [sensitive content hidden] was helpful with setting up a workstation

Contras:

Nothing yet. everything is working fine in deskmanagerl

BUyer Beware

Comentarios: Terrible, expensive, experience

Puntos a favor:

There’s nothing Good about this company and their practices..

Contras:

This is a manipulative company, they con you into signing up and paint a pretty pitcher, once they take your money and don’t produce a viable software like they claim, and then you decide to cancel, be it within a week, THEY WILL KEEP ALL OF THE MONEY YOU GIVE THEM! To the tune of 6k for our company… Find another software! There are Software companies with Integrity, this is not one..

Tech support

Puntos a favor:

Deskmanager is very nice program and easy to use. [sensitive content hidden] was great helping me resolve my web issues.

Contras:

None .

technical support

Puntos a favor:

Desk manager and web manager are easy to use and they are friendly [sensitive content hidden] was extremely helpful

Contras:

time zone and nothing more.

web manager and desk manager support

Puntos a favor:

[sensitive content hidden] was super helpful with web manager and desk manager online support

Contras:

Nothing at this time, oiftware is working fine

tech support

Puntos a favor:

[sensitive content hidden] was very helpful and provided nice training on Web manager program

Contras:

Nothing yet no issues at this time........

Printing forms on Okidata

Puntos a favor:

Deskmanager Online is a nice software and [sensitive content hidden] was very helpful with okidata pointer setup and printing

Contras:

No much

Okidata printer setup

Puntos a favor:

Deskmanager is a great prom and easy to use [sensitive content hidden] was helpful and he is the best. quick and sufficient

Contras:

Not much.

workstation setting up

Puntos a favor:

Deskmanager program is easy to use and it is friendly [sensitive content hidden] was helpful

Contras:

Nothing at all . no issue so far

Great Platform

Puntos a favor:

Been using it for 6 years. I love the control and the support. Just got off the phone with support from Mike and he was great as are all of them.

Contras:

I guess there isnt anything I havnt liked about it.

Epson Printer setup

Puntos a favor:

Very responsive support team. [sensitive content hidden] is very knowledgeable

Contras:

I can't think of anything

Good experience with tech

Comentarios: Great. Got called back fast and had to do a end call, called back before expected.

Puntos a favor:

I was got quick support quick from [sensitive content hidden].

Contras:

It was fine. I didn't really have any issues with it.

Technical support

Puntos a favor:

Automanager and deskmanager are easy to use and is inexpensive.

Contras:

Deskmanager does not have compatibility with some of the other programs we use so we will have to manually input data multiple times.

setting up the deskmanager

Puntos a favor:

[sensitive content hidden] was very helpful with setting up new main server for deskmanager

Contras:

no much for now no issues i think of available

Quckbooks questions

Puntos a favor:

Deskmanager is a very friendly program and it is not expensive and easy to use [sensitive content hidden] is very knowledgeable and very helpful

Contras:

Nothing yet did not have any issue with the program

OFFICE MANAGER

Comentarios: exceptional when dealing with [sensitive content hidden] and the customer service guys always come through

Puntos a favor:

The customer service response and the overall quality of service most importantly [sensitive content hidden] has been taking care of my account for 11 years and I love calling in and getting a friendly voice on the other end [sensitive content hidden] has taking calls from me for 11 years they feel like friends, but I never met them

Contras:

the least part is when I need an immediate response and have to get a ticket

web manager login

Puntos a favor:

Deskmanager is a friendly program and it is easy to use [sensitive content hidden] was very helpful

Contras:

do not have any issues at this time.

technical support for deskmanager online software

Comentarios: [sensitive content hidden] is a great help every time. he does things in a professional way

Puntos a favor:

deskmanager online software is not expensive and it is easy to use and friendly

Contras:

deskmanager online software is not expensive and it is easy to use and friendly

deskmanager setup

Puntos a favor:

[sensitive content hidden] was very helpful and was able to quickly fix the issue we were asking

Contras:

.none.

Okifata setup

Puntos a favor:

[sensitive content hidden] was very helpful and helped resolved all issues

Contras:

Nothing yet , if we have a question we call getting answered

Technical support

Puntos a favor:

[sensitive content hidden] was helpful and helped resolve all my problems

Contras:

Do not have any problems with the program yet

desk manager setup

Puntos a favor:

Mike was very helpful with deskmanager setup Software is very easy to use and friendly

Contras:

not much I can say about it for now.......

Report in DMO

Puntos a favor:

[sensitive content hidden] is very helpful and was able to provide all info we needed and guided to the right path

Contras:

no issues at this time so far so good ...

Okidata printing

Puntos a favor:

[sensitive content hidden] was excellent! He was great to work with and super efficient!

Contras:

There's nothing that I can say I dislike