--- description: ¿Qué es y para qué sirve Avid CRM? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es Avid CRM? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Sistema CRM](/directory/2/customer-relationship-management/software) > [Avid CRM](/software/20743/avidian) # Avid CRM Canonical: https://www.capterra.mx/software/20743/avidian Página: 1 de 7\ Siguiente: [Página siguiente](https://www.capterra.mx/software/20743/avidian?page=2) > Avidian transforma Microsoft Outlook en una herramienta de gestión de relaciones con los clientes y del canal de ventas para los equipos de ventas. > > Veredicto: 138 usuarios lo han valorado con **4.1/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Avid CRM? Pequeñas empresas con necesidad de licencias para 2 o más usuarios y hasta medianas empresas con más de 100 usuarios. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.1/5** | 138 Opiniones | | Facilidad de uso | 3.9/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.2/5 | Basado en las opiniones generales | | Funciones | 3.9/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Avidian Technologies - **Ubicación**: Bellevue, EE. UU. - **Constitución**: 2002 ## Contexto comercial - **Precio inicial**: USD 25.00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1,000 - **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (desktop), Windows (local), Linux (local), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - Acceso móvil - Base de datos de contactos - Búsqueda/filtro - Contactos compartidos - Creación de informes/análisis - Cualificación de leads - Distribución de clientes potenciales - Generación de clientes potenciales - Generación de clientes potenciales - Gestión de clientes potenciales - Gestión de contactos - Gestión de flujos de trabajo - Gestión de tareas - Gestión del pipeline - Gestión del pipeline de ventas - Importación y exportación de datos - Presupuestos y estimaciones - Segmentación - Seguimiento de interacciones - Sistema de calendarios o recordatorios ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia telefónica ## Categoría - [Sistema CRM](https://www.capterra.mx/directory/2/customer-relationship-management/software) ## Categorías relacionadas - [Sistema CRM](https://www.capterra.mx/directory/2/customer-relationship-management/software) - [Software de gestión de contactos](https://www.capterra.mx/directory/30016/contact-management/software) - [Herramientas de administración de leads](https://www.capterra.mx/directory/30017/lead-management/software) - [Software de seguimiento comercial](https://www.capterra.mx/directory/32744/sales-tracking/software) ## Alternativas 1. [monday.com](https://www.capterra.mx/software/147657/monday-com) — 4.6/5 (5726 reviews) 2. [noCRM](https://www.capterra.mx/software/132752/you-don-t-need-a-crm) — 4.6/5 (489 reviews) 3. [Google Contacts](https://www.capterra.mx/software/203196/google-contacts) — 4.7/5 (700 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.mx/software/61368/salesforce) — 4.4/5 (18768 reviews) 5. [Salesforce Service Cloud](https://www.capterra.mx/software/136189/salesforce) — 4.5/5 (820 reviews) ## Opiniones ### "Rating Prophet" — 4.0/5 > **Randy** | *27 de abril de 2016* > > **Puntos a favor**: The biggest feature of Prophet for me is its seamless interaction with Microsoft Outlook. > > **Puntos en contra**: Prophet can sometimes be slow to populate opportunities when you have a large number of them. In my case almost 3000 opportunities. > > In a small company of fewer than 25 people, we don't have a lot of salespeople. Prophet helps us manage a large base of prospective clients with only a few salespeople. Prophet also helps management track the activities of the sales force and to see who is performing. ----- ### "Pro and Cons" — 4.0/5 > **Heidi** | *7 de noviembre de 2024* | Materiales de construcción | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The ease if moving from one screen to the next > > **Puntos en contra**: Double checking the entry dates depending on which screen you are one. You need to make sure you change the date only once in cash receipts while you're making entries. Misc. Cash defaults to the current date after each entry. > > Our office has used some form of Prophet since I started in 2012. I'm not sure how long before that. ----- ### "Feels antiquated in both functionality and aesthetics" — 3.0/5 > **Usuario verificado** | *3 de julio de 2018* | Organización de eventos > > **Puntos a favor**: Avidian Prophet is a CRM software that is installed into your Microsoft Outlook program. If you do not have Microsoft Outlook, you cannot use this software. You also must be running the most recent version of Outlook. Since it runs inside of Outlook, there is no need to open any additional software or browser tabs to use this software. Pricing-wise, as far as CRM systems go, Prophet seems reasonable. Their customer service is also great, as any time I've had an issue, I've received a reply within just a few hours, tops. In addition, it does a great job at allowing our sales team and sales managers to see what clients need attention, and what verticals we should be focusing our efforts on, based on real data collected by Prophet. It uses the connection to your emails as well as 3rd party software (such as Constant Contact, Mailchimp, etc) to analyze client interaction with your marketing efforts. > > **Puntos en contra**: Prophet requires the most up-to-date version of Microsoft Outlook to run, so there are additional software costs to consider in addition to the costs of Prophet. You must also have the most recent Microsoft Windows operating system. If you are a Mac user, you will either have to run Bootcamp with a copy of Windows, or will have to use software such as Parallels. Again, increasing the cost of using Prophet because so many other programs/things are needed. It also seems to have some performance issues, and seems to lag computers down quite a bit. The software itself is not very easy to use and required quite a bit of training for me to be able to use it, and I had to consult my detailed notes regularly to use the software correctly. Also, it is just plain ugly. ----- ### "What I like about Prohpet CRM" — 4.0/5 > **Julie** | *24 de enero de 2023* | Maquinaria | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: I find that when our sales team uses the software correctly, we are able to assist with follow up on leads, communications and appointment reminders. The customer service is beyond amazing for any assistance. > > **Puntos en contra**: I do think the one negative is the interaction with outlook and causing very infrequently slow issues. > > The customer service team, \[sensitive content hidden\] has made the over experience with Prophet amazing. He took the time to explain how to use each feature, clean up our contacts and continues to provide support. The software is very easy to learn and teach other managers in our company. ----- ### "It's pretty good." — 4.0/5 > **Rachel** | *30 de enero de 2023* | Ingeniería industrial o mecánica | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: It does the job. I would like the advanced level features to be a bit more intuitive, but I also haven't sat through any of the trainings, so maybe that's my own fault. > > **Puntos en contra**: If you use it for all of the outlook contact management, then it is cumbersome to be able to consistently remove the same people from a contact export for email campaigns (like competitor contacts). > > It works. It's slow on the refreshing, but it works. ----- Página: 1 de 7\ Siguiente: [Página siguiente](https://www.capterra.mx/software/20743/avidian?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/20743/avidian) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Datos estructurados