Opiniones de Constant Contact

Buena plataforma de envío de email marketing si te preocupa el presupuesto

Comentarios: En algún proyecto lo hemos elegido en vez de Mailchimp, para cambiar y por que es algo más económico. Hace el trabajo básico, pero no puedes pedirle demasiado sin encontrar problemas.

Puntos a favor:

Muy similar a lo que otras herramientas de marketing pueden hacer sin problemas. Creación de campañas utilizando un editor visual, creación de encuestas, A/B testing, etc.

Contras:

Creo que las partes más negativas son la atención al cliente, que no soluciona casi nunca un problema en una interacción, y por otro lado en algunos casos hay problemas al mostrar emails en dispositivos móviles (responsive), y exportar un email en HTML puede ser problemático. Por último, a la hora de integrar técnicamente con algún sistema, puede ser complicado.

Aplicación excepcional para el marketing por correo electrónico

Comentarios: En general, Constant Contact es una herramienta de marketing por correo electrónico confiable y eficaz que recomiendo a cualquier negocio que desee mejorar su estrategia de marketing por correo electrónico y llegar a más clientes potenciales.

Puntos a favor:

La plataforma es muy fácil de usar, lo que significa que puedo crear correos electrónicos atractivos y personalizados en cuestión de minutos. Además, me encanta la forma en que puedo administrar mis listas de contactos y segmentarlas según diferentes criterios, lo que me permite enviar mensajes específicos a grupos de personas con intereses similares. La integración con las redes sociales también es excelente, lo que me permite compartir fácilmente mis campañas en diferentes canales y llegar a más personas

Contras:

Un posible inconveniente es que algunas de las plantillas de correo electrónico predefinidas pueden resultar un poco anticuadas, y la herramienta de diseño puede ser un poco limitada en cuanto a opciones de personalización.

Herramienta fácil para email marketing

Comentarios: Ha sido una experiencia satisfactoria.

Puntos a favor:

Definitivamente es una de las herramientas más fáciles de utilizar para la creación de campañas de email marketing

Contras:

Tal vez el punto débil de esta plataforma es el contacto con el área de atención a clientes ya que al estar en EU, es complicada la comunicación

La herramienta que siempre usamos para mail marketing

Comentarios: Estamos muy contentos usando Constant Contact y esperamos seguirlo usando

Puntos a favor:

Su facilidad de uso y nivel de soporte nos han sorprendido gratamente, pero también la posibilidad de armar y enviar encuestas tipo preguntas con secuencia lógica, para evaluar el desempeño de nuestro personal y servicios.

Contras:

Su esquema de cobranza no es lo mejor, y resulta más caro que la competencia

Gestion de email marketing

Comentarios: Nuestra empresa tenia que promocionar una campaña, y decidieron hacerlo via email. Yo ya habia usado Constant Contact en otras oportunidades con otros clientes, asi que recomende la plataforma. Fue perfecto para nuestras necesidades.

Puntos a favor:

El programa es muy facil de utilizar y muy intuitivo. Ademas la plataforma asegura el envio y entrega del email, mas el seguimiento de estadisticas.

Contras:

El software en general me ha gustado mucho. Creo que si tuviera que sugerir alguna contra, seria que si bien ofrece variados templates, se necesita un conocimiento basico de programacion html/css para personalizar esos templates. En mi caso soy programador y no me afecta, pero he tenido pedidos de ayuda de gente que les resulta dificil la personalizacion de los templates

Constant Contact me permite interactuar de manera más efectiva con nuestros clientes Select

Comentarios: Constant Contact ha potenciado mi trabajo como Analista de Segmento Select y Banca VIP en Banco Santander Argentina. Su capacidad de segmentación y personalización me ha permitido crear campañas de email y encuestas altamente efectivas para nuestros clientes exclusivos, optimizando su experiencia y mejorando la comunicación.

Puntos a favor:

La amplia variedad de herramientas de personalización y segmentación en Constant Contact me ha permitido crear comunicaciones altamente relevantes para nuestros clientes de Segmento Select y Banca VIP. Esto ha aumentado la efectividad de nuestras campañas y mejorado la satisfacción del cliente.

Contras:

Aunque Constant Contact ofrece una amplia gama de funciones, algunas de las opciones más avanzadas pueden requerir una curva de aprendizaje para dominarlas por completo.

Revisión de Constant Contact

Puntos a favor:

Constant Contact es increíblemente fácil de usar, con sus vistas organizadas de lista/calendario, carpetas y funciones de administración de listas.

Contras:

La capacidad de etiquetar otras páginas en la sección de publicación de redes sociales necesita mejoras. Sería genial si pudiera completarse automáticamente como los sitios de redes sociales.

Un software atractivo y sencillo para ventas y marketing

Comentarios: Mi experiencia con Constant Contact ha sido muy positiva en términos de usabilidad, es muy fácil de gestionar. La plataforma ofrece una interfaz intuitiva y amigable que facilita la creación de campañas de mails, la gestión de contactos y la programación de automatizaciones. Esto ha permitido que nuestro equipo se adapte rápidamente a la herramienta y aumente la productividad en la generación de leads y el marketing.

Puntos a favor:

La facilidad de la automatización de Constant Contact es su mayor virtud, nos permite programar correos electrónicos, seguimientos y campañas basadas en el comportamiento de los contactos.

Contras:

Puede ser un poco más costoso que otras herramientas pero vale cada centavo invertido

Email Marketing

Comentarios: ES muy práctica y efectiva esta herramienta para el email marketing.

Puntos a favor:

Es una herramienta muy efectiva para el inicio de campañas de email marketing, tanto como de resultado y analisis de datos recogidos e información de las campañas.

Contras:

No hay malas indicaciones o recomendaciones.

Constant Contact la elección perfecta para su sistema en la empresa

Comentarios: Con estas funciones la empresa tiene mayor comunicación con los correos y el marketing que ayudado mucho a la empresa

Puntos a favor:

Me gusta porque hay un orden en la funciones y se manejan mejor los email de la empresa

Contras:

Las funciones son buenas para la empresa

Lo que dificulta la herramienta es el nulo acompañamiento

Comentarios: Utilizamos el producto poco tiempo ya que no era funcional para nosotros el tener que estar llamando a USA o esperar años a que alguien nos atendiera en español.

Puntos a favor:

Me gustó mucho que sea una herramienta confiable en cuanto a las estrategias de email marketing

Contras:

Que al ser una empresa americana, su sede está allá y el soporte técnico es horrible. Sí tienen un call center en español pero aún así contactarlos está súper complicado

Constant contact y tu vida será fácil

Comentarios: Se resuelve dar seguimiento a las campañas de correo y quien contesta y quien no

Puntos a favor:

Sus funciones para campañas masivas e interactivas

Contras:

Al importar adecuar los campos es tedioso

De las mejores aplicaciones en su tipo

Puntos a favor:

Muy fácil de usar a pesar de tener tantas opciones útiles para enviar correo masivo. Es muy fácil de subir tus contactos. La herramienta para elaborar tu correo es increíble, con muchas opciones y plantillas muy fácil de usar. Es un producto super maduro y siempre a la vanguardia. También me gusta mucho que tiene una opción para quienes no tenemos el recurso necesario para las opciones de pago, pero que tiene todo el potencial de la herramienta.

Contras:

No hay algo en específico que no me guste. Lo que sucede es que existen otras herramientas con características muy similares que tienen un menor costo. Algunas incluso de un solo pago.

Notificaciones seguras

Puntos a favor:

Es rapido privado y seguro no da tanta vuelta y es privado

Contras:

Su publicidad es un poco insistente cuando se trata de que lo conozcan mas

Constant Contact user review

Comentarios: Overall working with Constant Contact has been great. It helps me manage multiple lists from various sources.

Puntos a favor:

One of the things I like most about Constant Contact is User-Friendly Interface. First impression is important. Being able to get off the ground quickly is likewise important. The interface helps.

Contras:

What I dislike most is the Mobile App Limitations: The mobile app, while useful, may not offer the same level of functionality as the desktop version, It can be difficult when on the go, but it works.

Email Marketing Made Easy Thanks to Constant Contact

Comentarios: The e-mail templates are straightforward, therefore I've been able to teach others in our company who have little to no prior expertise with similar software to use them. As an email service, I couldn't be happier.

Puntos a favor:

I appreciate the variety of options for making email lists quickly and easily. There is a plethora of sample documents from which to pick. It allows you to make emails that look quite official.

Contras:

You are unable to tweet at this time. You can't add movies to share like you can on Reels, and you'll have to create individual posts if you want to tailor the text to each social network.

Best for small businesses

Puntos a favor:

It is quick and easy to setup. Simple email customization is easy. Unsubscribe functions are great.

Contras:

For a very large business, you just can't do what you need to. Custom email use is only an option if it's super simple. Advanced features it does not have. The API is confusing and doesn't do much.

Building Lasting Connections: Unveiling the Power of Constant Contact

Comentarios: I had the chance to use Constant Contact during my internship at the university's Department of Pharmaceutical Development and Research for email communications and engagement with numerous stakeholders. The platform worked wonders in effectively distributing newsletters, invites to events, and research updates. Constant Contact's user-friendly interface and editable templates made creating and branding emails simple. The platform's automation features allowed for individualized communication and targeted messaging, assuring prompt follow-ups and engagement. We were able to track email campaign performance and gauge the effectiveness of our messaging thanks to its analytics and reporting features. The help of Constant Contact was essential to advancing our research goals and preserving solid relationships with the pharmaceutical industry.

Puntos a favor:

Constant Contact provides organizations with an extensive email marketing platform that enables them to engage their audience in meaningful ways. Making emails that seem professional is simple thanks to a user interface that is easy to use and a large selection of templates that are customisable. Businesses may send subscribers targeted, personalized messages thanks to the platform's powerful automation tools, which improve client connections. Constant Contact offers thorough analytics and reporting that give useful information about subscriber behavior and campaign performance. It also has other capabilities like event management and social media integration, which makes it a flexible marketing solution. Constant Contact is a great option for companies looking to boost their email marketing tactics because of its dependable delivery rates and helpful customer service.

Contras:

Although Constant Contact has many advantages, there are a few things to keep in mind. Comparing the interface to more contemporary email marketing tools, some consumers might find it a little old. Because the platform's pricing is determined on the amount of contacts, it may not be advantageous for companies with lists that are expanding quickly. While adequate for the majority of applications, Constant Contact's automation capabilities might not be as sophisticated as those of certain rivals. The template modification choices may not offer as much freedom as other software options, but being adequate for the majority of users. Despite these drawbacks, Constant Contact is a great option for organizations looking for efficient email marketing solutions due to its wide range of capabilities, high deliverability rates, and customer service.

Constant Contact a must have tool

Comentarios: Amazing and easy to use. Marketing is a snap. Templates and links make this tool fabulous.

Puntos a favor:

The ability to communicate regularly with all our contacts and share valuable information is amazing. Greatest communication tool ever.

Contras:

There is no feature that is a least liked item. Greatest communication tool available. Tracking and analytics are amazing.

It's easy to use

Comentarios: Constant Contact is good when it comes to handling small amounts of data. It's a great tool for designing landing pages and lead collection forms.

Puntos a favor:

In my online venture, I've been doing a lot of testing & trying. I tested out several email marketing tools including Constant Contact and even though it's not excellent I found a few amazing features in this tool.It has the most user-friendly interface ever. It all starts with - Constant Contact having every single feature within the user interface organized properly. It's great as I don't have to stress a lot to get familiar with it.Secondly, It offers a wide range of pre-designed email templates to start a project off the ground with. I mean, this sharpens my creativity and makes me more productive.Thirdly, List management is extremely easy and fascinating since it segments them properly based on the various criteria provided.I also love its reporting & analytical capabilities as it provides detailed metrics per our campaign performances which are vital adjustments.

Contras:

We switch from using Constant Contact to a better alternative because of :- Limited automation and autoresponders. We have experienced failures with email autoresponders several times. We tried setting up several automation but didn't get results as expected. This is quite frustrating as sometimes we work under pressure from customers. Almost 55 -60% of businesses in Cameroon today depend on online ads for traffic and sales and the majority of these clients work directly with us.- Despite the lack of advanced automaton features, Constant Contact charges high service fees which can sometimes be overwhelming. Well, I'm not saying that its tool is not worth the actual price, however, It's more flexible to pay for something that brings another return- Additionally, I find Constant Contact to be limited in integration. There aren't more options available like with MailChimp. This is challenging as our business relies on several tools for proper functioning.

Constant Contact's Seamless Integration is a Lifesaver

Comentarios: We love Constant Contact and can never imagine going back to what had used previously

Puntos a favor:

The most revolutionary thing for our small nonprofit has been how seamlessly Constant Contact is able to integrate with other platforms we are already using, particularly Donor Perfect and Canva. The ease of typing an email address into Donor Perfect and knowing that it will be added to our email list in Constant Contact has been wonderful. My staff was already using Canva, so being able to upload that contact into emails we create through Constant Contact has been a huge plus for them.

Contras:

There was a steep learning curve the first month we used Constant Contact that lead to a lot of wasted time that first month, but the time savings since then has more than made up for it.

It's fine...really

Comentarios: Overall, I prefer Constant Contact over other similar programs. The templates, features, and list making features are my favorite. I just really wish there were ways to have easier way to integrate our CRM, and to tier access.

Puntos a favor:

So I actually really enjoy the template features, and the ability's to make nice looking (professional) eblasts for my audiences. We tend to reuse old formats, and I understand that we're not always able to utilize the newest features for that though. If nothing else we are able to have consistency.

Contras:

As we have different departments in the same system, there has been concern raised about being able to have tiered access to different parts of our database. This isn't something that CC seems to allow for. Would be great to have, but seems like it might be a big ask. With back-and-forth integration with our CRM was an option through.

Constant Contact Runs Slow

Puntos a favor:

It's okay to use, bogs down my computer for an internet based program

Contras:

How slow it runs. Painfully slow at times

Good for what it is

Puntos a favor:

Great tool for those starting an email marketing strategy. Easy to use. Would recommend.

Contras:

Integrations with 3rd party tools is lacking slightly compared to competitors.

Closed my account without notice or cause, customer service is friendly but poorly trained

Comentarios: This was the worst experience I have ever had, with any company, for any reason. It set my company back days of work. Do not use Constant Contact.

Puntos a favor:

If someone were able to use Constant Contact without ever contacting customer service and if they didn't have a reputation for closing accounts, their interface is adequate for its intended purpose. It's possible to send E-Mails that appear as they do in the editor and their statistics for E-Mails that are actually able to be sent are presented well.

Contras:

I spent 2 hours and 47 minutes on the phone waiting for their "deliverability team" to answer a question about SPF and DKIM and bounced messages, over six calls, before I finally gave up. I was never able to get in touch with anyone who know what he or she was talking about. I figured out the answer myself through a Google search hours later. When I signed up for Constant Contact, a salesperson called me to upsell their services and asked what industry I was in, so I told her. I used the service for a month and spent hundreds of dollars to have my employees investigate their API. Eventually, I complained to them about their poor wait times and someone called me to apologize. I spent 25 minutes on the phone with her and she told me I would get a 25% discount and they would get back to me about that in a few hours. After a few hours, instead of a discount, they sent me an E-Mail saying my account was closed because I was associated with an industry where I might send spam. I had only sent one message in the history of the account. That's after I had told them before what industry I was in, and after I was helpful to them for 25 minutes of uncompensated time to tell them what was wrong with their customer service.