Opiniones de ClearCompany

Sofware de gestión de recursos humanos

Comentarios: ClearCompany es una plataforma sólida y versátil de gestión de talento y recursos humanos que nos ofrece una gran variedad de herramientas que nos ayuda con nuestros procesos internos.

Puntos a favor:

La plataforma es muy fácil de usar y ofrece una experiencia intuitiva para los usuarios. Tiene una gran variedad de herramientas y características que pueden ayudar a las empresas a mejorar la eficiencia y efectividad de sus procesos de recursos humanos, como la gestión de contratación y onboarding, la gestión de desempeño y la gestión de aprendizaje y desarrollo.

Contras:

En alguna ocasión el servicio al cliente ha sido lento en resolver alguna incidencia que hemos tenido.

Excellent quality ClearCompany

Puntos a favor:

Great, excellent quality ClearCompany, incredible, I'm totally satisfied to have worked with this company.

Contras:

I really do not have any complaints, I have no doubt that it is one of the best companies in the area of human resources. Highly Recommended

Best for recruitment and onboarding to performance metrics and employee engagement.

Comentarios: My overall experience with ClearCompany has been very positive. The platform is easy to use, and the customer support is really helpful and responsive. The integrations available for ClearCompany allow for easy integration between various tools, making it easy to manage and automate tasks related to onboarding and managing new hires. It also provides a comprehensive suite of tools for performance management. The cost is also quite reasonable, especially when compared to similar platforms.

Puntos a favor:

Some of the most impactful features of ClearCompany include their onboarding and employee engagement platforms, performance tracking, and analytics. The platform is intuitive and easy to use, and the integration process with existing systems is seamless and simple. ClearCompany makes it easy to customize processes and workflow to fit the needs and goals of any organization.

Contras:

The least liked aspect of ClearCompany was the lack of customization options for reports and data visualization. The templates for these features were basic and not very useful for more in-depth and detailed analysis. Additionally, it was also hard to set up and manage a centralized database for all our company data.

Better ATS/Onboarding Options

Comentarios: I migrated our HR/Recruiting department to ClearCompany from a more expensive Legacy ATS that was showing its age and cost much more. Beware of a few things. First, while they aren't a bad software suite, they aren't great, and suffer from not being particularly good in any one aspect compared to competitors, whether its functionality, features, price, etc. They do, however, have a great sales team that is prepared to sell their product as the next great thing. They also spent a lot of money on help modules (professional Youtube clips) and making their software aesthetically pleasing. However, when in actual use, the software is not as good as the image would lead you to believe. It is one of the more glitchy pieces of HR software I've ever used with experience in excess of over 10 ATS/HRIS/CRM/etc. Using it is not intuitive, from selecting dispositions, to making changes, to posting ads, to running reports. For the price, it in the lower half of pricing for equivalent ATS software packages, but on the high end of that, and each additional option and login costs a lot. There are a lot of competing products that are easier to use, less prone to malfunctions, and cheaper. While an HR department probably wouldn't hate this product, since it does work, there are absolutely better products in both directions, both at a higher price point with more functionality, as well as at lower price points with equivalent functionality.

Puntos a favor:

The portal is aesthetically pleasing, with a very modern design approach. It is priced decently, although not great, cheaper than large vendors like Taleo, etc., but there are cheaper options that offer roughly the same functionality (and some better). They remain focused on compliance and update standardized forms. The Onboarding side is better than their ATS.

Contras:

Nickel and dime for every extra item. Additional user seats are expensive. Data migration from previous ATS is expensive. Changes to the format, questions, dispositions, stages, etc. are not easy and it is hard to tailor to your company/department's specific individualized needs. In order to make it pretty, they made it very difficult to change formatting. In addition, if you require ClearCompany to make a change, it takes a while and costs a lot. Controls are pretty, but aren't intuitive. They are NOT GoogleforJobs compliant. When I last asked them for an update in 2017, they stated it wasn't necessary and had only the most vague understanding of why this was important. Their mobile optimization is horrible and frequently has issues. Their ATS is glitchy.

One of the best Applicant Tracking Systems

Comentarios: Overall experience, has been positive , from the implementation to launching the product. When there are questions or issues the customer service representatives try to assist to the best of their ability.

Puntos a favor:

Most- I like the ability to having the application and resume together when viewing a candidate. The Onboarding and building requisitions.

Contras:

Least; Not being able to call applicants from the app. That would be a great feature , we would have every step all in one place. Other than that no other complaints.

Checks all the boxes

Comentarios: I entered in expecting what I have seen before with other major HRM software companies. I expected constant growing pains and problems and lackluster customer service. ClearCompany proved me wrong and has consistently delivered quality product support and customer service for the two tears that I have been using the product.

Puntos a favor:

It is super user friendly! Although it is a quality product with great functions, you don't have to be a techie to catch on to how everything works. You are never alone as far as product support. This company is constantly inquiring about how to make the product better. That is how they stay on top with this product. Other HRM software management companies over promise and under deliver... Not Clear Company. They are constantly right there to answer questions quickly and resolve concerns at amazing speed.

Contras:

The few things that I could point out are honestly more of a preference than a problem. It would be nice to have a few other ways to search for applicants, i.e. by phone number or email address, but again, that is only a preference. Everything this software says it will do, it does .

Good ATS for companies averaging < 15 open jobs

Comentarios: Prior to implementing ClearCompany in April of 2017, we did not have any sort of candidate management software. We were eager to find a software to help us organize as we were consistently recruiting for at least 15 open jobs at all times. ClearCompany's product helped our teams organize hiring efforts and streamline processes all while allowing Hiring Managers the ability to stay connected and engaged with the process. Through daily use of the system we were able to better understand and identify a list of performance features we needed from an ATS to ensure our team's success. After about a year of use, our recruiting volume had nearly doubled and our need for task management and automation features increased. Adding in frustrations of daily system issues and the amount of outstanding tickets left unresolved for months on end, we started to demo other systems. Ultimately, we selected another ATS that better fit our growing needs and concerns.

Puntos a favor:

Absolutely loved the way the candidate pipeline was broken down and organized with customization options for both interview stages and workflow within a specific interview stage. Customization abilities for just about every feature within the system allows any company to tailor the system to fit their specific or unique process. Offer letter creation and offer process was extremely seamless and easy to use. Could generate and send offer letter for approval and then to candidate for signature in seconds and without the use of a 3rd party DocuSign type system. The ability to rate candidates A, B, C or X was helpful in keeping a visual rating of candidates within your pipeline. Integration and set-up was an easy process, however, training and resources could use some improvement. Dashboard layout was easy to navigate and access.

Contras:

ClearCompany was a glitchy system; we were consistently submitting support tickets for re-occurring issues with common features that slowed or required us to create a workaround within the hiring process. Customer Support would usually have to escalate issues to their development team and it would be months before we had an update or a resolution. Customer Support teams and Account Managers could use some improvement on communication and also follow through on actionable items they said they would deliver on. New product features were usually released before proper bug testing was done creating usability concerns and an abundance of support tickets. They also usually came with very little training or lack or good resources leaving the user confused and overwhelmed on how to utilize these great new features. Reporting was extremely limited. Some of the most basic and general recruiting metrics could not be produced through reports and had to be either manually tracked or data had to be manipulated. There were a few times where we found discrepancies on specific job reports vs. the data tracked on the job req's dashboard. Interview Scorecards were extremely confusing, hard to access/change/set-up quickly and not user friendly once they were set up. Lack of automation and key features in comparison to other ATS systems within the same price point.

ClearCompany HRM is the best Applicant Tracking System and Onboarding Software

Comentarios: ClearCompany HRM is very customizable and the customer service exceeds any service I've had with a vendor before. Our account rep is always available to assess our needs and provide us with any information/help as needed.

Puntos a favor:

ClearCompany is very customizable, the fillable PDF feature in the Onboarding module is very intuitive, and the customer support is amazing. I can always rely on my account executive to be available and answer any questions I may have. During implementation or upgrades, our account representative is always providing us with updates and keeping us involved in every step of the process.

Contras:

There are not too many cons that I can say about ClearCompany. The only suggestion I would make is that the Onboarding solution would be more customizable in how the steps are laid out in the candidate experience/view. Other than that, ClearCompany is very user friendly and customizable.

Cleanest, Simplest Interface

Comentarios: I

Puntos a favor:

As a recruiter, I value the clean simplicity of the Clear Company user interface. No two products have the same design, so there is perhaps a half day of getting used to where things are found in the candidate lifecycle, but once you see it, it makes perfect sense and becomes habit. Also, the overall look of each page is 'clean' - easy to see all the information without needing to overlook a bunch of unused information.

Contras:

I do not have any negative impressions of the Clear Company product from the point of view of a recruiter. I am completely satisfied.

ATS thats all in one.

Comentarios: Pretty positive! I did have a hiccup with sponsor a job post and a rep getting back to me but it was eventually solved.

Puntos a favor:

I really like that you can post internal and external jobs and that there are templates for your jobs so you don't have to re-type them up every time you post a job! Its also very customizable to your company.

Contras:

The software is very windows 95 looking it could use a refresh and an update on the format of where things are.

Boys & Girls Clubs of Northeast Ohio

Comentarios: I like how easy it is to navigate.

Puntos a favor:

Having access to look for candidates firsthand.

Contras:

There are no features I least like on Clearcompany.

Most intuitive and functional applicant tracking software yet!

Comentarios: I have used other applicant tracking software solutions before but they were often cumbersome to use or never had quite the right functionality that I wanted. I love ClearCompany so much because it truly has everything I need in an easy to use system. AND just when I think it couldn't be better they come up with new enhancements! I have, and will continue to recommend ClearCompany ATS to anyone who has recruiting responsibilities, especially if they are a government contractor!

Puntos a favor:

Very intuitive and user friendly to use. Various ways to access information and sort information to see what you need. The Clear Company team is extremely responsive to providing help but also listening to suggestions for future improvements. Their support is top notch - from online training videos, to online chat and a customer success manager who not only cares but follows up (and not like other companies who will reach out when they want to sell me a new feature). I also attended their 2017 Talent Conference in Boston, which was really a great learning opportunity as well as to connect with my

Contras:

I would not say there are any cons, but we live in a time where instant gratification has become the norm and expectation. There have been times when I have waited 30 - 60 min for a response to my online chat request. There are new reports I would like to have, but I know their reporting function just went under an overhaul and I am working on moving to the new platform soon, so I am excited to see what the new reporting capabilities are. The only other improvement I could suggest right now is to make this highly capable software to be better suited for a global company. We have business in India and ClearCompany has helped us to utilize their system for our recruiter in India, but there is still opportunity to improve the system for a company doing business overseas.

Great customer service and personal support

Comentarios: Excellent! Truly for me the customer service is what wins me over. The product is great don't get me wrong but without the help of an actual person these a wonderful product can fall flat on it's face. I have never had a frustration with a dropped call or an email that was not returned promptly. I would recommend ClearCompany without reservations.

Puntos a favor:

The integration of ClearCompany into our process was truly extraordinary. From the first meeting until today I have a close relationship with the person that helped to set it up. He is prompt in his reply and very thorough providing a detailed explanation as well as screenshots and directions. I really appreciate him! Once trained, the software itself is intuitive and easy to understand.

Contras:

There are some tweaks that I think could be improved upon. I typically ask my Customer Success Manager if something is available and if not, he tries to recommend another option. Example, we are looking to add a training tracking option and he referred us to another company that integrates with ClearCompany. Regardless, the pros outweigh the cons at this point and they are always open to exploring options which I appreciate.

An essential Recruiter's tool - better than the competition

Puntos a favor:

The ClearCompany applicant tracking system is very intuitive to use - for recruiters as well as hiring managers! You have many filters and options on how to see information as well, which is extremely helpful. There is so much functionality within the system, such as being able to forward a candidate to a manager, or replying to a candidate from the ATS and even having a copy of that email kept in the candidate's profile. You can add notes to each candidate (which I use constantly) and you also have a place to add notes that apply to the requisition (all candidates) including being able to attach documents, like Word. Although I am a new user of 7 months, I have already seen that ClearCompany has made upgrades and changes to improve upon their system! I have given my account rep suggestions which he has eagerly listened to. My account rep is very responsive and quick to return any of my calls. They have other options that I am not using yet, like an onboarding function or allowing candidates to use your calendar to schedule an interview with you as well as a resume database. I am newer to the reporting functions and some of them are very helpful, but it seems others aren't working like they should be. I am working with support on this issue now. Also, this system works with our payroll vendor, Paylocity, so that our candidate/new hire information will be sent to payroll (we are in the middle of this implementation now). I LOVE the ClearCompany system and find it to be much better, more intuitive and highly functional over other ATS I have used in the past.

Contras:

The only thing that I would improve at this time is some of the reporting functions aren't working as they should be. I don't think it's user error at this point, but I am working with support to get what I need.

It's in there!

Comentarios: I have been with 3 different companies looking for ATS solutions. I used Clear Company at the first, tried to implement at the second and I brought it with me and implemented at the third.

Puntos a favor:

The functionality of the software and the ease to tailor to our needs is amazing. If you want the software to do something, and it's not, it usually user error. If you want a feature, chances are it's in there!! The chat feature and online tools are spot on and the account managers are attentive and supportive.

Contras:

I don't ways want to go to reports. I would like export options on individual screens. It's not a deal breaker at all. I am just spoiled by all the other features so now I want one click satisfation on this too.

Applicant Tracking System- poised to be great- needs to get past good

Comentarios: As a new user of ClearCompany I was initially very excited. As you open the dashboard the interface is clean and well laid out, the candidate and req screens are easy to navigate for a novice to an expert. They have a cool function where you can leave a note on a candidate or req with the @ sign and share immediately with other users via a push to their email-- WHAT??? So cool. Really.
They've recently added text, which is a great function- except that your number is blocked to the candidate and vice versa. I am sure this is for security, but it makes it confusing when text convos are on-going. A small price to pay for text function, but it's there.
My main concern with this program- thus far- is that their reporting is reportedly in development- and you can use the "old reporting" or the "new reporting"- this is confusing in of itself- not to mention the list of reports is daunting and confusing in the use of interchangeable language that does quite hit the mark.
Overall I give this product a thumbs up for the total package. I don't pay for this package- but if I did, I would push harder on development team to get it together and come out with updates and fixes a tad faster. We're all busy.

Puntos a favor:

Great user interface- excellent ease of use for managers that are NOT recruiters; Simplified application process available to candidates; Clean and clear dashboard with all components easily accessible Great flexibility to share between users Text function-- YAY!

Contras:

Reporting function is okay at best- too confusing, too cumbersome and stuck between an "old version" and a "new version" Customization options are minimal Customer service is slow to respond

ClearCompany HRM Review - by Jeanine Hinkle CEO of Hinkle Group

Puntos a favor:

There were several, however my top one is Customer Service. I actually started using CCHRM with a client's company where I was trained from the ground up on CCHRM by CCHRM reps, and they did an outstanding job. Unlike other companies that are hard to reach after the sell, CCHRM was extremely responsive to my needs well after we closed the deal. They truly do take their quality of customer care seriously. I liked CCHRM so much that when I started my own firm, they were my very first call. Next was that it was easy to use. I've been a recruiter for 20 years and have experiences with a lot of systems but CCHRM makes is very simple to use - and also for hiring managers which for a recruiter, is key. That way everyone was in the loop. The implementation was easy and efficient and PAINLESS for me - I didn't have to spend and time or brainpower on it - they handled it from beginning to end.

Contras:

There is nothing that I dislike about HRM - like I said I have used many systems and I keep this one because it does what it promises, and if I ever have ANY trouble or need a tweaking, they are 100% responsive and attentive to my needs as a customer.

Excellent do it all software

Comentarios: Outstanding software, outstanding team!

Puntos a favor:

I used CC for over 3 years while working for a previous company and absolutely loved it! My favorite feature isn't in the software, its the customer service. Each company has a dedicated professional to help with big issues (set up, major edits, etc) and an awesome help desk too. Very intuitive to create workflows and the system and easy to set up for recruiting, goal setting, performance evaluations and employee file maintenance. I cannot speak to cost but I know that when our company "shopped" for other software to find a cheaper option we couldn't find one that could do everything like CC could.

Contras:

I really cannot complain to much about the system. When I was using the software they didn't have a mobile app, I don't know if that has changed.

User Friendly - Excellent Software

Comentarios: Excellent

Puntos a favor:

Clear Company is very user friendly, it is so easy to recruit and move around within each applicant and work flow. Especially for the Managers, I don't need to do too much training it is that easy. The email features are great and easy setup for creating the text messages. Excellent product. The staff is very friendly and prompt to any questions.

Contras:

The Reporting isn't always easy for me to get my information. It takes a few tries, and maybe I don't always utilize this part of the software except for my yearly benchmarks and AAP reporting.

Strong Applicant Tracking System

Comentarios: I've used many Applicant Tracking Systems and this one is rated very high from my perspective.

Puntos a favor:

Clear is an extremely user friendly system that allows companies to seamlessly manage candidates while creating a comfortable user experience. We have about 10 recruiters using Clear and we have had nothing but positive feedback from the team on the system. You have the ability to integrate with any recruiting sites and focus on candidates that are tailored by specifics your recruiters narrow.

Contras:

There are a few small functionalities that could be tweaked to make an even stronger experience. The ability to send multiple emails from within the req would be the only change I would make.

ClearCompany Software Review

Comentarios: We have setup a Performance Review process, that captures and maintains performance review data for our staff in one place. We conduct reviews 3 times per year. The workflow saves an incredible amount of time and the reviews are part of our Bonus program, so with a simple download, we are able to facilitate bonus calculations within hours rather than days.

Puntos a favor:

We use this software to manage our Performance Review process. We are able to structure the reviews how we would like to see them, and use the workflow to channel the review from the initial reviewer to 2nd and 3rd level approvers. We plan to use the 360 review process in the future. Overall, the process within the application works very well.

Contras:

I'd suggest that reporting could be improved. I'd like the ability to download any data element from ClearCompany, not just the canned reports, and massage it in a spreadsheet.

Great Applicant Tracking and Recruiting Platform

Comentarios: It has been a wonderful experience and the platform is easy to use and effective.

Puntos a favor:

Along with being a wonderful tool for recruiting, setting up and customizing ClearCo is very easy. The background setup allows you to customize everything you would ever want, including email templates, knockout question scoring, etc.

Contras:

The reporting in ClearCo is lacking as it isn't user friendly and hard to find very basic measures. Another pain point is that the ScoreCard and Interview Guide do not populate in the same order, so there is some legwork when preparing for an interview. It isn't a ton of legwork, but it is annoying.

The best tool for personnel working in recruitment and selection of personnel

Comentarios: Saving time, managing profiles of candidates in an organized way fluidity of information, selection process and recruitment faster and more efficiently

Puntos a favor:

It allows you to access the information of the candidate in an agile way, you can search with the filters the specific characteristics that you need that meets the candidate, it facilitates you to send by mail the data of the candidate to the requesting management so that it is evaluated. Clear Company is easy to use, has a wide variety of options and allows you to regroup the candidates by categories or profiles, allows you to schedule interviews, allows you to see the profile of candidates in a simple way, allows to make comments of the candidates, in general terms this is a very useful tool that can facilitate the tasks of selection and recruitment of personnel

Contras:

So far the benefits obtained from the program are more than the negative points, in fact it has been a lot of help to our area of selection of personnel, because it facilitated the activities, see the profiles of the candidates, have the information of the candidates organized , give a quick response to the units that require a professional for a certain bacchante, we can send you directly by mail the profiles of the possible candidates for them to evaluate them and we can choose the one whose profile meets the minimum requirements for the position or charge, has allowed us to improve our quality of management and service.

Recruiting made easy

Comentarios: I have been happy with ClearCompany overall. Their support with getting started was great, but then after that I was left hanging a little bit with training everyone on how to use the system. Everything is extremely user friendly and was mostly easy to figure out on my own, but could have gone better with a larger scale launch.

Puntos a favor:

It is very simple to use and you can use the system to customize your recruiting and hiring needs

Contras:

There is not a mobile compatible way of searching for specific candidate information over the cellphone. I also wish they had some time sensitive options like reminders or delayed email responses.

Excellent Platform

Comentarios: I really have enjoyed using the system.

Puntos a favor:

It's easy to use and navigate. The look and feel is easy.

Contras:

Not able to do a lot of batch uploads and downloads