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Sobre DealerCenter
Completo software de sistema de gestión de concesionarios (DMS) para concesionarios de automóviles independientes con funciones de seguimiento de inventario, base de datos de clientes, creación de informes de crédito y formularios.
Not upset about the price either. I came from bigger dealerships who used DealerSocket and Autosoft and their costs were significantly more.
I think it's very annoying how every time I do something it opens new tabs.
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Impresionante!
Comentarios: Contabilidad general de la agencia que administro.
Puntos a favor:
Cuando adquirí el producto y lo utilice por primera vez no podría creer lo fácil que era su uso y la gran ayuda que me generaba en mi día a día de trabajo, fue increible.
Contras:
Fue un poco difícil la integración pero una vez realizada me generó mucha facilidad.
Dealer Center Review
Puntos a favor:
[contenido sensible oculto] me dio un excelente entrenamiento en Offer Up, tenia demasiada paciencia siempre tratando de comunicarse conmigo Estoy muy agradecida. Y gracias por su ayuda.
Contras:
Nada por el momento todo esta funcionando bien.
A product is as good as the people representing it. I've had a few DMS, DC's is the best why, Lina.
Comentarios: Anyone can set up a auto dealership and have it operational and effective in a week.
Puntos a favor:
Ease of use, and with out a doubt when it doubts call the customer rep. I have been Consulting for the Sports Car Group and suffered major set back with what I wanted to be the heart of the operation, a full spectrum lender, and as I was just at my point of turning negative which is a but rare for ME. Sunshine came through in the form of the rep who didn't allow to me harp but do what I knew to do and that looked past to see what was still there. She found me 5 sub prime and 4 prime options to offset my loss. I am grateful for her, she may never know how much that small act of kindness resignated with me.
Contras:
The Customer experience isn't shared accross all Westlakes Products and Services. I wish preferred lender didn't auto submit.
Alternativas consideradas:
What it does, it does well. I wish it did more
Comentarios: Initially it was a necessity for financing partners. I was also told initially it would be under $20 a month and I’ve been getting billed $99 a month upon looking into this review.
Puntos a favor:
Presentation and ease of login. Also the ability to move/change vehicles across deals
Contras:
It’s not useful for a service station as far as I can tell. I wish it had more functions for servicing vehicles and bookkeeping for such
cat flannery dealer center
Comentarios: it is fine overall. The thing that is the most time consuming is finding the current window im in because it opens so many
Puntos a favor:
Integration with other platforms and or finance sources
Contras:
that it opens a new tab every time you click on a new tab within dealercenter
Respuesta de Nowcom Corporation
hace 2 meses
Thank you for sharing your feedback. We sincerely apologize for the challenges you've faced and for any frustration this has caused. Providing timely and effective support is our priority, and we’re committed to resolving this matter promptly. Please don't hesitate to reach out to your account representative so we can address your concerns directly and ensure you receive the assistance you need. We value your business and are here to help!
Dealer Center is great for everyone
Comentarios: Nearly 10 years of usage says enough. Very easy even with the mobile app
Puntos a favor:
I have been using DealerCenter for years. It is all in one for everything i need. Cash deals, By Here pay Here, banks, marketing, inventory management, website, etc etc. [sensitive content hidden] helped me with the Facebook posting tool and was very helpful!
Contras:
It can be pricey as you grow but you have to spend money to prevent losing a lot more
Alternativas consideradas:
The Best Solution for Independents - Like VinSolutions, but cheaper
Comentarios: It was great experience. The signup was easy. The onboarding was smooth and they walked us through all the necessary steps to get up and running on the platform.
Puntos a favor:
How many features are included in the base package, from DMS to Finance Apps. Its a very robust platform that is great for any independent dealer.
Contras:
Haven't found anything yet. On suggestions is a little UX design, but other than that nothing.
dealercenter
Comentarios: When we signed up, it was very educational. The reps were very helpful
Puntos a favor:
The ease of processing deals and the website integration, along with the customer service.
Contras:
Quite a few glitches happen. Things seem to update and change often
Getting there
Comentarios: The products themselves are very effective. there are some that im interested in that i haven't learned well enough to use.i have had very good customer service at times and other times it has been lacking.
Puntos a favor:
integration potential to get rid of Fraser/separate website, cuddle being separate ect
Contras:
need more support to integrate and eliminate redundant services that we have
Why dealer center?
Comentarios: Costumer support amazing overall a satisfactory experience
Puntos a favor:
What is amazing about dealercenter is that it has so much to offer. They have successfully integrated everything you need to help you rin your dealer smoothly. What I personally love the most is the website integration the templates are amazing and it's very simple for anyone looking for a website
Contras:
Althought they are amazing with their products I feel like their prices could be a little lower.
Best DM around for the price
Comentarios: Excellent, I've tried other DMs and they don't compare, in my opinion. As I've helped many independent dealers open their dealerships, I always set them up with Dealer Center.
Puntos a favor:
It's user-friendly, has a beautiful interface, and it is quite powerful. It's also flexible where you can add products useful to you as you need them, which keeps the pricing very competitive. It constantly has improvements that makes things better and better each time.
Contras:
That it logs you off very randomly, and has a few kinks here and there when there are new updates.
Amazing product
Comentarios: Been using DealerCenter for years at various dealerships and have always had a great experience with it
Puntos a favor:
The ability to pull credit while your putting the customer in the system
Contras:
Havnt found one yet. So far everything seems to great.
Buy Here Pay Here
Comentarios: Customer service is promptly and to the point easy to understand.
Puntos a favor:
very easy to take payments and easy to fiend it all
Contras:
understanding balance forward is not that easy yet.
Dealer center feed back
Puntos a favor:
EASY TO USE MY REP [sensitive content hidden] IS GREAT AND VERY HELPFUL
Contras:
Customer support team was not helpful with the inventory transfer
Efficient tool for managing and tracking inventory movement across various dealers and distributors.
Comentarios: Its one-stop platform to enhance efficiency and boost the overall business performance.
Puntos a favor:
The key features that has been lifesaving in our dealership management is that, it enables dealers to place new orders and that orders are processed accurately. Invoice generation once the order is completed helps us to start tracking the order status from shipping to delivery. Best part being the comprehensive reports on dealer performance and revenue analytics for data driven decision making. DealerCenter is a hub for all deals management.
Contras:
Working with DealerCenter is quite satisfying. I have every reasons to rate it five stars because it has delivered the best.
Great and effective CRM
Puntos a favor:
[sensitive content hidden] and the whole team are awesome. She spent over an hour giving me a tutorial on Fbook marketing. Time well spent. Also tracking my leads and where they are coming from.
Contras:
Well, its not free! They are responsive but not cheap.
Great Dealer Manager System for ease of use
Comentarios: DealerCenter has been a game-changer for our dealership. It has streamlined operations, improved our customer management, and saved us countless hours of manual work. The platform’s ability to centralize everything we need in one place is invaluable. What stands out the most is their dedication to customer support—they truly care about their users’ success. Whether you're a small dealership or a larger operation, DealerCenter is a reliable and efficient tool that will elevate your business. Highly recommended!
Puntos a favor:
DealerCenter is incredibly intuitive, even for those who are new to dealership management software. The layout is clean, and navigation is straightforward.The platform offers everything you need—inventory management, customer relationship tools, deal structuring, and credit application processing. It's a one-stop-shop that simplifies operations.
Contras:
While the basic functions are easy to use, some advanced tools require a bit of time to learn. However, DealerCenter provides excellent training resources to help.
DealerCenter is Awesome!!
Puntos a favor:
We use Dealer Center as our DMS and we absolutely love it. We have integrated it with different systems and our website. I also want to give a special mention to our representative [sensitive content hidden]. She has been extremely helpful and responsive whenever we have needed assistance. Thank you so much! We highly recommend it.
Contras:
It can be a little pricy if you add a big amount of products.
The Most helpful and user-friendly programming application for selling cars.
Puntos a favor:
It is a user-friendly interface, that allows multiple screens to be open at once and I was able to toggle back and forth between my clients. I like being able to set tasks and reminders that also link to my cellular device.
Contras:
I cannot set multiple appointments for the same time frame.
[sensitive content hidden] Great Customer Service.
Comentarios: As always best customer service ever. They are AWESOME!!
Puntos a favor:
[sensitive content hidden] was great and very experience of the forms. She was patience and very friendly.
Contras:
How [sensitive content hidden] took the time to teach me and to update all the forms for me.
Positive experience
Comentarios: my overall experience with DealerCenter has been really good. I would recommend the company, and in fact, we still use some of their services.
Puntos a favor:
Customer service is great and really makes them stand out from other companies.
Contras:
website designs/ development services, which isn't very customizable.
DealCenter is a game changer
Comentarios: Very comprehensive with multiple features that we continuously discover.
Puntos a favor:
DealerCenter does it all. It has become a game changer for our dealership.
Contras:
Constantly having to login. It logs you off too soon.
Easy quicck set up
Comentarios: [sensitive content hidden] has been great to work with getting set up, everything went very easy
Puntos a favor:
The price and the functionality works out great for us. It has met all of our needs for a start up dealer
Contras:
I wish that it just pulled cost increases back out of quickbooks, when you make a cost adjustment
Dealer center sukcs
Comentarios: Very bad experience I suppose to sign in for a $70 monthly and was paying $260 a month without do anything because I have my provider I was waiting to sign in to Westlake and charge me a lot every month I cancelled the service
Puntos a favor:
Nothing , Lies charge a lot of money without consent be careful with the person who works there only lying
Contras:
It is a mess, change of the persons every day I spoke to [sensitive content hidden] she signed me in and 2 or 3 days after nobody knows her
Respuesta de Nowcom Corporation
hace 2 meses
Thank you for sharing your feedback. We sincerely apologize for the challenges you've faced and for any frustration this has caused. Providing timely and effective support is our priority, and we’re committed to resolving this matter promptly. Please don't hesitate to reach out to your account representative so we can address your concerns directly and ensure you receive the assistance you need. We value your business and are here to help!
Wow! Great product, and My rep [sensitive content hidden] is awesome!
Comentarios: Amazing! Will continue to use it till the end of time haha
Puntos a favor:
Wow, Love this program! We use it at our smaller dealership and it is so user friendly. It is extremely easy to run deals to 5 lenders at one time to get the best approval for your customers, the support is really great too. We just got an awesome new rep named [sensitive content hidden] and wow, she is great. Shes so patient, calm, imformative and always looking out for our best interest. Her background working for a dealership like ours really makes me feel like she understands our struggles and stress. Highly recommend dealercenter and [sensitive content hidden] . Keep it up guys :)
Contras:
Sometimes it can get buggy, but I've realized a lot of times it ends up being my own fault as I tend to move way to quickly through things and dont double check my work!