Opiniones de NEOGOV

Better performance

Comentarios: All the hiring processes are much easier to carry out and save time with automation

Puntos a favor:

Neogov made all the processes easier for me to carry them out in a faster and more orderly manner, the incorporation of employees is better planned and with perfect monitoring. The entire human resources area is much easier to manage in a single system without the need to have the information on several platforms

Contras:

It provides confidence in having all the information saved, there is nothing that I dislike

Neogov happy customer

Comentarios: It is so easy to implement and maintain!

Puntos a favor:

Neogov helps us track candidates and hire them. From there, they go straight to onboarding, then perform management

Contras:

None noted at this time. We have been very happy w neogov

Looks great, but lacks function

Comentarios: My overall experience with NeoGov has been horrible. At first, it seemed like a great product. However, after using it for approximately one year now, I've grown to hate this product, simply because it does not work properly. I've tried using it on multiple browsers and devices, but still site performs poorly.

Puntos a favor:

I initially loved the GUI of this site. It was easy to navigate and seemed like a great tool for managing productivity, communicating with my superiors, and managing my goals and objectives.

Contras:

Pages have insanely long load times, and often, never load at all.

Great suite for HR professionals

Puntos a favor:

Insight: This is the product I use the most and it has greatly helped me in my job as a Recruiting Manager. I can take a candidate from the beginning all the way to date of hire in one platform. The functionality is very easy. The process also has features to promote diversity and reduce bias which is VERY important to me and the role I serve in the organization.

Contras:

Customization of the PAF is tricky and I wish there were more work arounds to get this form to look that the one we use in our organization. Specifically, we cannot have gender and ethnicity on our PAFs. Very interesting since you organization is promoting inclusivity.

WVDOT - Harrison

Comentarios: Overall we have had a great experience, looking to expand modules.

Puntos a favor:

The ability to track applicants within our multiple agencies that comprise the WVDOT. The tracking details are a great resource not only for historical purposes but also for training new staff.

Contras:

OHC/Insight lack of communication. The ability to easily pull data from the system to help with our report requests.

NEOGOV - PCCA Experience

Comentarios: Online applications submitted and processed streamline the process for all HR Team. Online enrollment for all new hire paperwork. Online experience for all learners.

Puntos a favor:

It is a very user-friendly system, it is very intuitive. Customer support is always available for internal and external users and administrators.

Contras:

The generality that it has for some features and ensuring they follow up in suggestions of what can be done better as to functionality and features specific to the organization and the industry.

Neogov is great!

Comentarios: Great!

Puntos a favor:

Great customer service, easy to use, easy to learn and train new employees.

Contras:

Some basic things aren’t offered currently but I love the idea forum and those are often implemented

Great product but can use some updatea

Comentarios: We have begun to use reports more and it is less manual errord

Puntos a favor:

Neogov us easy to use and has a friendly yet a bit outdated interface.

Contras:

Sometimes editing posts and 0agea can be confusing and the insight is less user friendly

Awesome job

Comentarios: Loving Perform

Puntos a favor:

Software easy to use and great training classes

Contras:

Nothing so far everything is working great.

Gold Standard for the Public Sector

Puntos a favor:

Ease of use and constant updates to the technology so that it doesn’t become dinosaur software. Receptiveness to suggestions and improvements are built in to NeoGov culture which is a great trait for a company that serves the people that serve the people.

Contras:

In general all features could be improved or tailored for a particular agency. I know that NeoGov is working on dynamic responses and I can’t wait for that. I believe it may be a game changer for applications that can appear daunting as they are currently.

Neogov Review

Comentarios: Neogov has a very high learning curve. Once I became proficient - after about 6 to 9 months later - I found the application fairly easy to navigate. However, I learn additional functions regularly as I use it. I am an expert user now, but I have been using it for 5 1/2 years. Our section has 2 other recruiters who have been there for 2 years now. They continue to ask me user questions which I then walk them through. The application is not intuitive. A user needs to know exactly where to go to perform the function they need to perform. The tutorials need to be more detailed and clear as they leave users with questions after they have completed the tutorials.

Puntos a favor:

Neogov is great once you learn how it works. I like that I can customize job announcements, add point values to questions, and add photos to job announcements. I like the auto-grader if the scoring plan is set up correctly. I like the dashboard tasks section and that I am notified when a new requisition has been approved. I like the candidate tracking in OHC since the new update. The visual of the candidate steps on the wheel is helpful.

Contras:

The bold, italic and underline capabilities in the supplemental questions has been removed. Also, I can't change the color of the font in either the job posting or the supplemental questions. Report titles don't really reflect what information the report pulls. I have to open all related reports to find the one I need to use to obtain the information I need. Options under applicants are in a different order and named differently under applicants for various lists in Insight and OHC. When entering a hire, with the last OHC update, a tab for approvers now exists. This is confusing for managers as they enter some random name. If the approval section was eliminated, it would be much better for managers and recruiters as recruiters would receive a notification once the hire has been entered and submitted. User access on the OHC side is confusing for managers. The owner of the requisition is the only one who can upload final recruitment documents. Access for hiring managers as well as the owner would allow anyone who is either to perform necessary functions without have to have HR change the owner. I have created job announcements with templates that have an incorrect scoring plan, so then the auto-grader doesn't work - it fails all applicants. Then its very time consuming to figure out where the issue is in the scoring plan.

We've been using Personality for 14 years and went from separate systems into one integrated system.

Comentarios: We went from two different systems into one HR/Payroll system. We gained efficiencies by only have to enter data once into one shared system. We eliminated a lot of human error that occurs when entering the same data twice. We were able to enforce our labor contracts by having only those involved in negotiations implement the updates to the system. We are now able to get real time data out of our payroll system to evaluate expected turnover rates, contract costs and stay current on meeting compliance issues.

Puntos a favor:

Personality is highly configurable which is important when you have 26 different units that have completely different personnel policies, benefits, salaries and leave schedules that have to be evaluated for each employee, every two weeks during payroll. This configuration can be done by your own employees who are subject matter experts, who understand the macro or micro of your companies business needs. The ease of configuration allows the business owner to make the changes to the software based on their needs and not when the other software company gets you into their queue.

Contras:

The color scheme for the test instance and production instance are the same and can lead to issues if you are not careful when working in one and thinking you are in the other. However I understand in the latest version currently being tested this is has become an updateable feature as well.

Great Product with LOTS of options

Comentarios: I really enjoy NeoGov and the versatility to provides. Customer Service is always super helpful and friendly, quick to respond to emails if you choose that route rather than calling. The more I learn that I can do, the more I enjoy this program. The fact that they are always working to improve it is amazing, especially as those improvements are ACTUALLY improvements, unlike many software companies that make things so much harder every time they update something.

Puntos a favor:

There is so much versatility to NeoGov. You can use one or two modules, or use all of them. You don't have to pay for the entire suite in order to utilize the software effectively. It is straight forward but there is a lot of options and customization that can be done behind the scenes.

Contras:

Marking Veteran's Preference to an application is a slow, annoying process when you have dozens of applicants. You have to go into each applicant's master profile, select the job, mark the preference and save it. It doesn't apply to all the jobs they've applied for either so you have to go into each job individually to do this. For every candidate.

Great for Merit System Organizations

Comentarios: It meets our needs as an applicant tracking system. There are other pieces that would make our lives easier but for the most part, it provides the non-negotiable elements we need to be effective in our organization.

Puntos a favor:

I really like the ability of the system to help facilitate our merit testing process. It gives the ability to attach weights to the various components of the testing process and removes the need to manually manage these calculations. It provides a good audit trail to help provide transparency and also allows us to manage the candidates through the entire recruitment life cycle. The ability to self schedule testing/interviews is great too.

Contras:

I feel their customer service is lacking a bit. When they check in, it doesn't feel as though they actually listen to your concerns. I have had meetings in the past to discuss our experience and takeaways were never followed through with (e.g., NeoGov was to send us a document or pass along concerns). I understand enhancements are not always possible but would appreciate more transparent communication.

Best ATS for Government

Puntos a favor:

We use the ATS and Onboard. NEOGOV is easy to learn and navigate has feature that are invaluable such as interview self-scheduling; ability to search class specs/job descriptions for agencies nationwide; applicant read responses; robust reporting and metrics. NEOGOV offers ongoing training on every topic and customer service is outstanding. Integrating with our HRMS and Background Check vendor were easy.

Contras:

Improvements could be made with regard to batch downloading applications (it would be nice to be able to download the pre-preview version of the application which is easier to read than the current batch download with lines and boxes on the application). Small improvements could be made to interview scheduling such as the ability to export the interview schedule into a nicer format with candidate contact info, rather than just a spreadsheet). These are not deal breakers. NEOGOV is outstanding!

Great product for people new to the HR world

Comentarios: it has all been great, very user friendly and helpful through all my training in this new field of HR. and the customer support is amazing i have made many many mistakes and have only had to call and they help right away, this conferance has also helped me with looking at things from a differant perspective to help with recruiting

Puntos a favor:

this is a user friendly system that gives you training in the system to make your self better in all they products. the customer serv is amazing. any time i call they are helping me work out any problem that i have and if they don't know how to help they call back quick with some one that can help with everything.

Contras:

some of the little things that have tripped me up in the exam plan with steps i wish you could add in steps or remove steps, even after some one my have been moved into them. as a new user i have made mistakes with not clicking something in the set up of the step and was not able to removed said step after moved someone in and found the mistake.

NeoGov's Customer Service is Top Notch

Comentarios: We have been a NEOGOV customer since 2015, and to date, we have purchased Insight/OHC, Onboard, Perform, HRIS (HR), eForms, and Learn. We have rolled out each platform except for LEARN (scheduled for 2022). Each implementation has been great! We've loved working with the implementation consultants.

Puntos a favor:

NEOGOV provides a full suite of HR products to the public sector to help them run the business of HR. NeoGov understands the particular niche that the government sector occupies when it comes to HR. Their customer service is outstanding, and it demonstrates the value they place on us, the customer.

Contras:

So far, there haven't been "least favorite" NEOGOV products. Some are easier to implement than others, but NEOGOV has a ready supply of helpful material and customer support to get us there.

Neogov

Comentarios: Has been wonderful. Team work hard to provide updates that are meaningful, responsive and timely

Puntos a favor:

Applicant tracking is so much easier than a paper process

Contras:

nothing. Neogov is very responsive and helps with setup

NEOGOV is overall GREAT!

Comentarios: Overall, our team really enjoys using NEOGOV. On a daily basis, we use Insight, Onboarding, eForms, Learn, and Perform. Being able to integrate other divisions (IT, payroll, facilities, executives, etc.) who also need access to some of our processes has been critical. Our employees on campus have enjoyed the digitalized methods and has made it possible for our HR team of 7 to be a successful department.

Puntos a favor:

NEOGOV (or NEOED in our case) has helped streamline onboarding and digitalize our processes.

Contras:

Some features aren't extremely intuitive (especially for the end user), but now that the unified dashboard is available we are extremely excited to get that implemented.

NeoGov - Insight, Perform, Onboard, Learn

Comentarios: Very positive! I highly recommend it.

Puntos a favor:

The implementation process is very well thought out and each of the implementation consultants I have worked with have been incredibly accommodating.

Contras:

Customer service was amazing when I first started working with NeoGov, but has been a bit slower and less helpful since COVID. That said, I still say customer service beats other software like Cornerstone, no contest.

Personalituy

Puntos a favor:

The customization of the system is best feature.

Contras:

System performance and lag is what i least like about the system

Easy to Use

Puntos a favor:

I mostly use the applicant tracking system and it is very easy to use and move around. It offers the ability to customize letter templates, text notifications, and offer letters.

Contras:

The hardest part about the software is that it is widely used among other government agencies. Everything related to the applicant is tied to the email address. Therefore, if the applicant has applied with another agency (not necessarily hired) prior to applying with us, it creates problems on our end trying to send communication or even assigning tasks to complete as part of the onboarding process.

Neogov is doing all the work to make your work day easy!

Comentarios: It's has been positive. Customer service is so useful and easy to reach out to whenever I run into a problem.

Puntos a favor:

Everything is lateral and streamline so you can easily view each step throughout an entire process, such as recruitment. You can view all steps and easily select applicants to have move them to various steps as well as view their master application.

Contras:

At times, since these processes are lateral, once you struggle with one step, you won't be able to continue due to 1 step needing to be completed before being able to move forward with the process. It can be frustrating.

NEOGOV Works + The People Care

Comentarios: Overall, NEOGOV is a helpful way to track employees' performance and learning goals as well as recruits information. There are some ways it could be simpler to use, and customer service often falls through via email. However, the call center excellent. In general, I would recommend it.

Puntos a favor:

1) A variety of tools that work together/good ecosystem, 2) alerts are frequent and clear, 3) learning management tool is simple to use, 4) call center is quick to pick up/respond/assist

Contras:

1) complexity of recruitment and performance management tools, 2) lack of customer service follow-through via email

NeoGov is a great solution for every day processes!

Puntos a favor:

We started our NeoGov journey with the Insight module and continue to add more and more modules. The ease of use is phenomenal. I love that NeoGov takes suggestions and ideas from their customers and makes them a reality. They are continually upgrading the system without asking the customer to pay more fees, etc. You can use the system from virtually anywhere.

Contras:

Some things require more steps than I think are necessary but as I mentioned before, they are always improving processes.