---
description: ¿Qué es y para qué sirve Agilon One Donor CRM? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ¿Qué es Agilon One Donor CRM? - Reseñas, precios y funciones - Capterra México 2026
---

Breadcrumb: [Inicio](/) > [Software de recaudación de fondos](/directory/20047/fundraising/software) > [Agilon One Donor CRM](/software/78073/one)

# Agilon One Donor CRM

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> Solución integral de CRM para recaudación de fondos basada en la web con portal de donantes online integrado y marketing electrónico para organizaciones sin ánimo de lucro de medianas a grandes.
> 
> Veredicto: 46 usuarios lo han valorado con **4.1/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa Agilon One Donor CRM?

Sirve a organizaciones medianas y grandes con la necesidad de gestionar relaciones complejas de donantes. Los clientes habituales tienen entre 30 000 y más de un millón de registros constitutivos en su base de datos.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.1/5** | 46 Opiniones |
| Facilidad de uso | 3.8/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.7/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.2/5 | Basado en las opiniones generales |
| Funciones | 3.9/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Agilon
- **Constitución**: 2005

## Contexto comercial

- **Precio inicial**: USD 100.00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (local), Linux (local), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Canadá, Estados Unidos

## Funciones

- Base de datos de miembros
- CRM
- Contabilidad
- Donaciones en línea
- Donaciones por móvil
- Donación recurrente
- Gestión de antiguos alumnos
- Gestión de campañas
- Gestión de compromisos de donación
- Gestión de contactos
- Gestión de donantes
- Gestión de eventos
- Gestión de la recaudación de fondos
- Gestión de membresías
- Gestión de recibos
- Gestión de subvenciones
- Gestión de voluntariado
- Integración de redes sociales
- Marketing por correo electrónico
- Procesamiento de pagos

## Integraciones (en total: 2)

- Google Analytics 360
- Microsoft Excel

## Opciones de asistencia

- E-mail/Help Desk
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Software de recaudación de fondos](https://www.capterra.mx/directory/20047/fundraising/software)

## Categorías relacionadas

- [Software de recaudación de fondos](https://www.capterra.mx/directory/20047/fundraising/software)
- [Programas de donaciones](https://www.capterra.mx/directory/30548/donation-management/software)
- [Software para asociaciones sin ánimo de lucro](https://www.capterra.mx/directory/30805/nonprofit/software)
- [Software CRM para ONGs](https://www.capterra.mx/directory/31515/nonprofit-crm/software)

## Alternativas

1. [Neon CRM](https://www.capterra.mx/software/102088/neoncrm) — 4.3/5 (613 reviews)
2. [Raklet](https://www.capterra.mx/software/148555/raklet) — 4.7/5 (92 reviews)
3. [Aplos](https://www.capterra.mx/software/118759/aplos-accounting) — 4.5/5 (182 reviews)
4. [Sumac](https://www.capterra.mx/software/144095/sumac) — 4.4/5 (132 reviews)
5. [Bonterra EveryAction](https://www.capterra.mx/software/142421/bonterra-development-digital) — 4.4/5 (156 reviews)

## Opiniones

### "AQHA Review of Agilon One" — 4.0/5

> **Tim** | *29 de octubre de 2018* | Entretenimiento | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: The support staff at Agilon go to extraordinary lengths to enable your desired use of the product.
> 
> **Puntos en contra**: A little rigid in terms of interfacing with other packages.
> 
> Very satisfied with the Agilon One Donor CRM. The team at Agilon have been working together for many years and have been good partners with our organization.

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### "Agilon One Review" — 5.0/5

> **Lisa** | *10 de julio de 2019* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The flexibility of the system.  One was written for colleges and not for other non profits but we are able to adjust the look and feel of the system to meet our needs.
> 
> **Puntos en contra**: All report  writing has to been done on a higher level there is no way for daily users to create on the fly reports.
> 
> Seamless integration with our financial system.  This was a once a month manual process with our previous system.  And the most important piece is the customer service we receive from the Agilon staff they are always prompt,  knowledgeable  and easy to work with when you call with questions.  Always helpful in suggesting different ways to accomplish your goals.

-----

### "Review" — 3.0/5

> **Kim** | *10 de julio de 2019* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 4.0/10
> 
> **Puntos a favor**: I  mostly use the software for creating emails. I enjoy the ability to create email templates so we don't have to start from scratch every single time on an email. I occasionally use it to look up donor information.
> 
> **Puntos en contra**: The email production software is a little clunky. It is frustrating that the page doesn't move with the user (the WYSIWYG tool bar) and dropping images into place can be a challenge. I also noticed when accidentally using "cntrl+S" to save, I lose all of my work and the page freezes. Please fix that\! &#10;&#10;The email reports are also very cumbersome to look up when you have to know what date the email was sent to enter a range before you even can see the data.
> 
> We are successfully sending emails that can be created and/or duplicated quickly and easily. Training others on the system is simple.

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### "Agilon - is this software for you" — 4.0/5

> **Pat** | *18 de marzo de 2019* | Educación superior | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: The absolute best part about Agilon is the customer support.  Always prompt and available for consult.  Work diligently to provide answers to any question you may have. &#10;&#10;They have a wide variety of functionality, especially with report distribution and validation of new data coming into the system, which I truly love.  Data entry processes are clean and easy to follow.
> 
> **Puntos en contra**: If you don't have a dedicated IT staff, getting information out of this software is difficult at best.  In our case, we used standard templates provided by Agilon for our data extraction which, because they weren't customized, gave us way too many fields of data to sift through to get the actual information we wanted.  Selection Wizard overall seemed complex and confusing to me as an untrained computer user hoping to pull any type of lists on my own.  &#10;&#10;Also, the process we use for issuing gift receipts requires that we manually keep track of which transactions have already been receipted, which I find cumbersome - if they could add a flag of some sort that would mark the donations already receipted so all we would have to do is pick up any unmarked donations each time we process the receipts that would seem to make much more sense.
> 
> I feel that it's been easy to keep our data clean due to the checks and balances in place for data verification.  The gift entry process is set up to easily accommodate batch imports which has made that process much quicker and easier to handle.  Any problems that arise, their customer support team is more than happy to help you resolve, which is invaluable.

-----

### "Agilon Review" — 4.0/5

> **Usuario verificado** | *16 de octubre de 2018* | Educación superior | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: I appreciate the amount of data Agilon is able to catalog. As well as the structure of the interface. It is easy to read and to sort through, especially related to multi-year giving patterns, funds, etc.
> 
> **Puntos en contra**: It is clunky. It takes a long time to sort between donors and to add multiple-similar Contact Reports/Proposals. I have found that I can create one "large" proposal for Board Members and add multiple donors to have proposal, but that is not very accurate. My example is as follows:&#10;&#10;20 Board Members are invoiced for Dues ($1,500/BOV Member) totaling $30,000&#10;- Rather than create one proposal "Invoiced for 2018-19 BOV Dues of $1,500" and copying that to multiple IDs, I have to create one $30,000 proposal and add multiple donors. In essence, it is the same, but I can see how that would get confusing down the line as no single member was solicited for $30,000&#10;&#10;I have found similar inefficiencies with Contact Reports for multiple donors.
> 
> Overall, I really appreciate Agilon and it's capabilities. It is the best database software I have ever used, in spite of the anomalies I find from regular use. I would definitely recommend it to any large organization.

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