---
description: ¿Qué es y para qué sirve Dealertrack DMS? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ¿Qué es Dealertrack DMS? - Reseñas, precios y funciones - Capterra México 2026
---

Breadcrumb: [Inicio](/) > [Software para concesionarios](/directory/20005/auto-dealer/software) > [Dealertrack DMS](/software/100994/dealertrack-dms)

# Dealertrack DMS

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> El DMS de la empresa es una solución robusta y fácil de usar con acceso a datos en tiempo real que agilizará y mejorará cualquier negocio automotriz.
> 
> Veredicto: 116 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa Dealertrack DMS?

Concesionarios de automóviles franquiciados e independientes

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.4/5** | 116 Opiniones |
| Facilidad de uso | 4.2/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.3/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.3/5 | Basado en las opiniones generales |
| Funciones | 4.3/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Dealertrack
- **Constitución**: 2006

## Contexto comercial

- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web
- **Idiomas admitidos**: inglés
- **Países disponibles**: Estados Unidos

## Funciones

- Base de datos de clientes
- Base de datos de contactos
- Contabilidad
- Departamento de atención al cliente
- Gestión de documentos
- Gestión de inventarios
- Gestión de ventas al por menor
- Gestión financiera
- Para concesionarios de automóviles
- Seguimiento de arrendamientos

## Integraciones (en total: 23)

- AutoJockey CRM
- AutoPoint
- CCC ONE
- CloudX
- Connect CRM
- Datacube
- Dealer Car Search
- Dealer.com
- Dealerlogix
- DocStar ECM
- Elite EXTRA
- Essentials
- InventoryPlus
- Kimoby
- Mastermind

… y 8 integraciones más

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Software para concesionarios](https://www.capterra.mx/directory/20005/auto-dealer/software)

## Alternativas

1. [Odoo](https://www.capterra.mx/software/135618/odoo) — 4.2/5 (1294 reviews)
2. [Carsforsale.com](https://www.capterra.mx/software/178449/carsforsale) — 4.6/5 (2363 reviews)
3. [AutoManager](https://www.capterra.mx/software/2058/deskmanager) — 4.9/5 (238 reviews)
4. [DealerCenter](https://www.capterra.mx/software/71935/dealercenter) — 4.9/5 (1479 reviews)
5. [Dynamics 365](https://www.capterra.mx/software/157279/dynamics-365) — 4.4/5 (5811 reviews)

## Opiniones

### "The Gold standard" — 5.0/5

> **Michael** | *25 de noviembre de 2019* | Automoción | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Before Dealertrack, trying to get credit applications over to banks was a tedious and monotonous process in which created a lot of tension for customers. The reason? Because to wait for a disposition for a customer could take quite some time. Enter Dealertrack\! With Dealertrack, getting approvals was quick and easy.
> 
> **Puntos en contra**: Nothing to report. During the time that I used it, I don't ever recall having any issues or having to call them up for either training or technical support. This is a true testament to how easy their software is to use.

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### "The one and only solution for financing" — 5.0/5

> **daniel** | *21 de abril de 2020* | Automoción | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: -Very easy to find new lenders for sub-prime financing&#10;-Works very well with wayne reaves &#10;-The application process for submitting customers info to finance companies is seamless&#10;-Easy to submit applications to multiple lenders
> 
> **Puntos en contra**: -Has a bit of a learning curve&#10;-The website should have a walkthrough for new users to learn the platform&#10;Nothing other than those 2 i've noticed
> 
> Awesome experience, I wouldn't use anything other than dealertrack to submit deals at my used car dealership.

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### "If you’re new in the business, this is the most simple software and best bang for your buck there is" — 3.0/5

> **Rick** | *16 de diciembre de 2021* | Automoción | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: Finance finance finance\! You need a way to submit your deals, the old school sending customers to the bank themselves doesn’t work anymore.
> 
> **Puntos en contra**: The wait time to get signed up. Customer service could be much better.
> 
> Like my title says. Best bang for your buck.

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### "Dealertrack is all up to the user" — 4.0/5

> **Alisa** | *3 de diciembre de 2024* | Automoción | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: What I liked most about dealertrack was the very convenient credit applications and clientele integration.
> 
> **Puntos en contra**: What I really like the least about dealer track was the confusion on how to get to different portals. Sometimes it could be a little confusing and you feel lost. But once you get the hang of it it gets easier but it still feels like you're still trying to figure it out.
> 
> I have tried dealer track and also dealer Center. But my overall experience with dealertrack is that it can be very convenient at times but then sometimes not necessary.

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### "DMS that keeps track of all Departments" — 4.0/5

> **Holly** | *18 de septiembre de 2024* | Automoción | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Very organized and convenient to have sales financing and service all in one place.
> 
> **Puntos en contra**: The biggest problem with this DMS is that it crashes a lot. Sometimes it will be down for days.
> 
> Dealertrack is on the only DMS I have used. I think that all departments are in one place with one login. You can also intergrade other products such as provision and Autotrader, without having to have multiple logins.

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## Enlaces

- [Ver en Capterra](https://www.capterra.mx/software/100994/dealertrack-dms)

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