---
description: ¿Qué es y para qué sirve Medallia Insights Suite? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ¿Qué es Medallia Insights Suite? - Reseñas, precios y funciones - Capterra México 2026
---

Breadcrumb: [Inicio](/) > [Herramientas para estudios de mercado](/directory/10041/market-research/software) > [Medallia Insights Suite](/software/1011853/medallia-insights-suite)

# Medallia Insights Suite

Canonical: https://www.capterra.mx/software/1011853/medallia-insights-suite

> Medallia Insights Suite te permite registrar emociones y opiniones humanas enriquecidas.
> 
> Veredicto: 1 usuarios lo han valorado con **4.0/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.0/5** | 1 Opiniones |
| Facilidad de uso | 5.0/5 | Basado en las opiniones generales |
| Asistencia al cliente | 5.0/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.0/5 | Basado en las opiniones generales |
| Funciones | 4.0/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Medallia
- **Ubicación**: San Francisco, EE. UU.
- **Constitución**: 2001

## Contexto comercial

- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web
- **Idiomas admitidos**: inglés
- **Países disponibles**: Alemania, Argentina, Australia, Brasil, Canadá, Chile, Colombia, Ecuador, España, Estados Unidos, Francia, Irlanda, Italia, Japón, México, Nueva Zelanda, Polonia, Reino Unido, Singapur

## Categoría

- [Herramientas para estudios de mercado](https://www.capterra.mx/directory/10041/market-research/software)

## Alternativas

1. [Respondent](https://www.capterra.mx/software/1012001/respondent) — 3.5/5 (21 reviews)
2. [Canvs](https://www.capterra.mx/software/220183/canvs) — 5.0/5 (1 reviews)
3. [Ethica](https://www.capterra.mx/software/199770/ethica) — 3.0/5 (1 reviews)

## Opiniones

### "Awsome Digital survey  tool to analyse overall customer experience" — 4.0/5

> **Daniel** | *25 de noviembre de 2022* | Software informático | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: Medaillia is an awesome tool, which helped us measure our customer experience quality. The review consolidation feature and word bubbles feature are my favorites, which give an overall picture of the customer response in a single snapshot. Simple to use and very relevant analytics to gauge the customer experience. The support team is also very helpful
> 
> **Puntos en contra**: Nothing major serves our use case perfectly, A nice to have feature improvement would be around smarter NLP (natural language processing). It would be great if the insights section can smartly suggest workarounds scanning all the feedback provided by hundreds of customers

## Enlaces

- [Ver en Capterra](https://www.capterra.mx/software/1011853/medallia-insights-suite)

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