--- description: ¿Qué es y para qué sirve Momence? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es Momence? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Software de eventos virtuales](/directory/32017/virtual-event/software) > [Momence](/software/1011898/ribbon) # Momence Canonical: https://www.capterra.mx/software/1011898/ribbon Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.mx/software/1011898/ribbon?page=2) > Ribbon te ayuda a gestionar tu empresa de enseñanza online con emisión de entradas, programación, membresías, bibliotecas de video y más. > > Veredicto: 76 usuarios lo han valorado con **3.9/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Momence? Profesores, instructores, creativos, estudios, gimnasios y clubes de fitness online. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **3.9/5** | 76 Opiniones | | Facilidad de uso | 3.9/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.8/5 | Basado en las opiniones generales | | Funciones | 3.9/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Momence ## Contexto comercial - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: español, francés, inglés, neerlandés - **Países disponibles**: Australia, Canadá, Estados Unidos, Irlanda, Nueva Zelanda, Reino Unido ## Funciones - Acceso móvil - Alertas y notificaciones - Aplicación móvil - Automatización de marketing - Base de datos de clientes - Base de datos de miembros - Biblioteca de ejercicios - Citas recurrentes - Comunicación con miembros - Creación de informes y estadísticas - Creación de informes/análisis - Creación de marca personalizable - Directorio de miembros - Facturación - For Yoga/Pilates Studios - Formularios personalizables - Gestión de calendarios - Gestión de citas - Gestión de clases - Gestión de cotizaciones - Gestión de equipo - Gestión de estudiantes - Gestión de eventos - Gestión de la comunicación - Gestión de la disponibilidad - Gestión de membresías - Gestión de personal - Gestión de reservas - Gestión de visitantes - Inscripción en línea - Integración de páginas web - Marketing por correo electrónico - Modelos personalizables - Pagos en línea - Plan de entrenamiento - Portal de autoservicio - Portal de miembros - Procesamiento de pagos - Programación a tiempo real - Programación automatizada - Programación de cursos - Punto de venta (POS) - Recordatorios - Renovación de inscripciones - Reserva en línea - Seguimiento de actividades - Seguimiento de la asistencia - Sincronización de calendario - Streaming en vivo - Tipos de miembros … y 6 características más ## Integraciones (en total: 8) - ClassPass - PayPal - Shopify - Squarespace - Stripe - Webflow - Wix - WordPress ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de eventos virtuales](https://www.capterra.mx/directory/32017/virtual-event/software) ## Categorías relacionadas - [Software de eventos virtuales](https://www.capterra.mx/directory/32017/virtual-event/software) - [Software para entrenadores personales](https://www.capterra.mx/directory/30807/personal-trainer/software) - [Software para pilates](https://www.capterra.mx/directory/30966/pilates-studio/software) - [Software para academias de baile](https://www.capterra.mx/directory/30542/dance-studio/software) - [Software para centros de yoga](https://www.capterra.mx/directory/30755/yoga-studio/software) ## Alternativas 1. [Mindbody](https://www.capterra.mx/software/40229/mindbody) — 4.0/5 (2990 reviews) 2. [Daxko Operations](https://www.capterra.mx/software/148388/daxko-operations) — 4.5/5 (180 reviews) 3. [WellnessLiving](https://www.capterra.mx/software/145039/wellnessliving) — 4.4/5 (610 reviews) 4. [ClubRight](https://www.capterra.mx/software/160550/club-right) — 4.8/5 (187 reviews) 5. [Vagaro](https://www.capterra.mx/software/153752/vagaro) — 4.7/5 (3635 reviews) ## Opiniones ### "Looks Shiny\! Terrible Support" — 3.0/5 > **Mo** | *11 de julio de 2024* | Marketing y publicidad | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: The user interface. The ease of integration with my website, > > **Puntos en contra**: Looks promising, but the support is atrocious\! For two months, I was repeatedly assured that the support team was investigating a simple issue. During this time, my business suffered significant losses due to a non-functional tracking feature. Despite their claims of "looking into it," there were no updates or evidence of any real effort. Maybe they prioritize bigger clients over smaller businesses? We don't make millions per year. If support matters to you, do NOT choose Momence. A non-technical friend resolved the issue in just 12 minutes – an easy fix that Momence’s technical team failed to identify after months of supposed investigation. ----- ### "Focus on your people, while Momence covers the rest." — 5.0/5 > **Jena** | *24 de marzo de 2025* | Artes escénicas | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: My front desk team loves its ability to have anyone on my team communicate with clients and we can all see the history. This allows our team to streamline our efforts and the client feel well taken care of. They also appreciate how easy the POS is and the accuracy of payment processing. I also love its integration with META and Google for our Marketing efforts (Leads Funnels, Analytics, integrated forms, etc.) The Teachers love it for the Substitution feature, How it seamlessly integrates into their Google Calendars, and how they can verify the accuracy of their payroll. > > **Puntos en contra**: The bookkeeping function is not helpful because you don't really need all that transactional detail in your books. If you need to see where the revenue is coming from, you can just pull up the reports in Momence. > > The transition from Mindbody to Momence happened over 1 weekend transferring the data of over 20,000 customers. I was very impressed. I love how my team can use the customer support function instead of coming to me. And since converting, we have been able to hit all of our benchmarks. As a business owner, tools like this help our organization focus on creating high quality service and better customer care. ----- ### "Growing, developing company" — 4.0/5 > **Whitney** | *18 de diciembre de 2024* | Salud, bienestar y deporte | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I love that they are actively developing it and constantly have new features available > > **Puntos en contra**: I recently had to downgrade due to change in my studio. What they promised me a few months ago ended up being incorrect by the time of my downgrade to the basic plan > > It is worth it if you're paying for it, but it became much more difficult to find value in it in the basic plan ----- ### "Good software, very poor support when it matters most." — 3.0/5 > **Chase** | *29 de abril de 2026* | Salud, bienestar y deporte | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Fairly priced at $250/month for what it offers. The software is straightforward to learn and easy to navigate once you know the backend. Class booking works well, and the custom intake questions are genuinely useful for segmenting a diverse client base. As a site plugin it looks clean and professional. > > **Puntos en contra**: A payment capture failure caused transactions to appear successful at checkout while nothing was actually collected on the studio side — yet charges appeared on my clients’ end. My staff had no way of detecting this. I was sent around a support loop that lacked urgency, contacted by 10+ different agents with no continuity, and received no proactive communication for over a week. Once resolved, I was advised to re-approach clients for payment with no explanation of what went wrong. When I submitted a documented damage claim, the billing team offered fixed compensation, refused escalation, and closed the conversation. For a platform whose core function is processing payments, this fell significantly short. The external booking page also feels inconsistent with the rest of the site experience. This is not the first time I’ve encountered reliability issues with the platform. > > Momence works well day to day when things are running smoothly — the class management, custom questions, and backend navigation are solid. However, when a critical failure occurred it became clear the support infrastructure hasn’t kept pace with the platform’s growth. Small business owners depend on their software working reliably and on being taken care of when it doesn’t. On both counts, Momence fell short when it mattered most. ----- ### "Do not recommend." — 1.0/5 > **Rachel** | *25 de marzo de 2026* | Bellas artes | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: I liked that it had the potential to streamline operations, CRM, enrollment and booking, appointment management, leads. It was supposed to be an all in one platform. > > **Puntos en contra**: Terrible onboarding experience. Onboarder launched me before everything was set up and ready to go. Product was not easy to use. Client support was days away. I was continued to be charged after canceling the service. Sales team was not truthful in what the software could do. > > Terrible experience. Do not recommend. So much time wasted trying to figure out the product without help from onboarding. ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.mx/software/1011898/ribbon?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/1011898/ribbon) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados