Glasscubes

"Glasscubes Intranet/CRM - What a find"

Comentarios: Our experience with Glasscubes has been an extremely positive one since the moment I first spoke to Craig. He conducted two online presentations, which having sold software for 18 years, I think are some of the best I have had. Clear, concise, informative, in plain english and no hard sell (just let the product do the work for him!). The implementation and on-boarding process is both intuitive and straight forward with lots of support both from the team and from online content, which is excellent. Nothing is too much trouble for our primary contacts. Pound for pound, Glasscubes exceeds expectation and I can only imagine will get better and better. Yes there are improvements that can be made but their 'vote for new functionality' that clients can access will enable them to prioritise and gauge what to do next. We are a team of 13 and the overwhelming feedback has been really positive from the whole company and has made us far more collaborative, centralising all our work and creating a focal point for our company. I very much look forward to working with Glasscubes for many years to come and if they maintain their standards, they will become a real force in this market and a natural choice for small SMEs.

Puntos a favor: - Easy of use
- Breadth of Functionality
- Amazing support
- Great supporting documentation
- Cross platform and device availability

Contras: - would like to see smoother integration with MS Office suite (both on PC and Mac). I appreciate refinements to this process are ongoing. Working on a Mac, it this is slightly clunky but really not a deal breaker in anyway.

"Glass Cubes for Shared documents internally"

Comentarios: It is a good system here has been some bugs but generally, the security and structure is better for our organisation than relying on google drive

Puntos a favor: It is an excellent way to store documents by department, and limit access to certain documents by junior staff

Contras: Multiple parties can not edit the same document at the same time as it locks to one user- unlike google docs

"Powerful, intuitive collaboration technology"

Comentarios: One of the most intuitive, feature-packed online collaboration spaces I have used. After-sales service is outstanding. The team at Glasscubes really care about customer input and actually implement requests/suggestions! Very happy with this product.

Puntos a favor: It is intuitive and user-friendly. Great after-sales service.

Contras: There have been a few minor glitched with certain functions, but these were quickly addressed by the Glasscubes support team.

"Cheap and cheerful collaboration"

Puntos a favor: Ease of set-up and simple cost model. Sharing documents with suppliers is non chargeable license. Fast on boarding

Contras: Poor versioning, real basic desktop UI, poor integration with mobile platforms

"Great Product"

Comentarios: Excellent

Puntos a favor: We are a small charity and after a search we selected Glasscubes to hols all our data to support working from home. It has been a good decision, they have been prompt to assist when asked and our non-technical users have managed to access information reasonably easily across multiple devices.

Contras: The product does what the company said and It does what we need so no cons