--- description: ¿Qué es y para qué sirve Neon CRM? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es Neon CRM? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Programas de gestión de socios](/directory/20045/membership-management/software) > [Neon CRM](/software/102088/neoncrm) # Neon CRM Canonical: https://www.capterra.mx/software/102088/neoncrm Página: 1 de 26\ Siguiente: [Página siguiente](https://www.capterra.mx/software/102088/neoncrm?page=2) > Interactúa con los donantes, planifica eventos, gestiona membresías, realiza un seguimiento de los voluntarios y más, todo mediante un excelente software basado en la nube y todo en uno para organizaciones sin fines de lucro. > > Veredicto: 618 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Neon CRM? NeonCRM fue creada para ser una de las soluciones de recaudación de fondos integrada más potentes del mercado. NeonCRM está destinada a organizaciones sin fines de lucro de todos los tamaños, desde pequeños grupos comunitarios locales hasta grandes organizaciones nacionales. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 618 Opiniones | | Facilidad de uso | 4.1/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.3/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.3/5 | Basado en las opiniones generales | | Funciones | 4.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Neon One - **Ubicación**: Chicago, EE. UU. - **Constitución**: 2000 ## Contexto comercial - **Precio inicial**: USD 99.00 - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop) - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos ## Funciones - Acceso móvil - Base de datos de contactos - Base de datos de miembros - CRM - Comunicación con miembros - Contabilidad - Creación de informes y estadísticas - Directorio de miembros - Donaciones en línea - Donación recurrente - Gestión de antiguos alumnos - Gestión de aplicaciones - Gestión de campañas - Gestión de compromisos de donación - Gestión de contactos - Gestión de cotizaciones - Gestión de donantes - Gestión de eventos - Gestión de formularios - Gestión de inscripción - Gestión de la comunicación - Gestión de la recaudación de fondos - Gestión de membresías - Gestión de páginas web - Gestión de recibos - Gestión de subvenciones - Gestión de voluntariado - Integración de redes sociales - Marketing por correo electrónico - Pagos electrónicos - Portal de autoservicio - Portal de miembros - Procesamiento de pagos - Programación de eventos - Renovación de inscripciones - Tipos de miembros ## Integraciones (en total: 15) - ClickBid - Constant Contact - Cuseum - Denali Fund - Double the Donation - Eventbrite - Higher Logic Thrive - Mailchimp - Praetorian Guard - QuickBooks Online - QuickBooks Online Advanced - TaxJar - Ujoin - VolunteerLocal - Zapier ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Programas de gestión de socios](https://www.capterra.mx/directory/20045/membership-management/software) ## Categorías relacionadas - [Programas de gestión de socios](https://www.capterra.mx/directory/20045/membership-management/software) - [Software de recaudación de fondos](https://www.capterra.mx/directory/20047/fundraising/software) - [Software para asociaciones](https://www.capterra.mx/directory/30113/association-management/software) - [Programas de donaciones](https://www.capterra.mx/directory/30548/donation-management/software) - [Software para asociaciones sin ánimo de lucro](https://www.capterra.mx/directory/30805/nonprofit/software) ## Alternativas 1. [DonorPerfect](https://www.capterra.mx/software/2698/donorperfect-fundraising-software) — 4.5/5 (1419 reviews) 2. [Givebutter](https://www.capterra.mx/software/172048/givebutter) — 4.8/5 (872 reviews) 3. [Bloomerang](https://www.capterra.mx/software/131207/bloomerang) — 4.7/5 (1287 reviews) 4. [Bonterra Network for Good](https://www.capterra.mx/software/111128/bonterra-guided-fundraising) — 4.6/5 (937 reviews) 5. [Blackbaud Raiser's Edge NXT](https://www.capterra.mx/software/198986/blackbaud-raiser-s-edge-nxt) — 4.2/5 (418 reviews) ## Opiniones ### "Helpful but Still Growing With Us" — 4.0/5 > **Sarena** | *18 de agosto de 2025* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: I like that Neon CRM keeps everything in one place — donors, volunteers, events, and communications. It makes it easier to see the bigger picture of our nonprofit and how people are engaging. The reporting tools and integrations have been really helpful as we’ve grown. > > **Puntos en contra**: It can be a little overwhelming at first, and some things take more clicks than I’d like. Reports and customization aren’t always straightforward, and it takes some time to learn. > > Overall, Neon has been a really valuable tool for our organization. It’s helped us stay organized, track our donors and volunteers better, and manage the details that used to get lost. It’s not perfect, but it’s been a game changer for keeping us connected to the people who make our mission possible. ----- ### "Neon One CRM is powerful, intuitive and reasonably priced for small nonprofits" — 5.0/5 > **Paul** | *9 de mayo de 2026* | Aprendizaje en línea | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Three things. First and foremost, Neon One's price model sets it apart from all the other CRMs we looked into, especially unlimited contacts and emails. Most CRM companies charge increasing rates as we add more contacts or send more emails, yet we're still a small nonprofit with a tiny budget, so Neon One's price model works best for us. Second, Neon One is powerful (lots of capabilities) and yet also quite intuitive, so we don't need to hire consultants to figure out how to use it. Third, as we're learning, as we implement Neon One CRM, their email support is very responsive, and helpful. > > **Puntos en contra**: My only quibble is I wish Neon One's price structure/tiers weren't regressive. That is, as a small nonprofit with a tiny budget, we pay more for Neon One -- as a percentage of our budget -- than nonprofits with larger budgets. The price is reasonable, but nonetheless regressive. > > Really happy with it so far for the above three reasons, and excited to continue implementing (we're still in our first 6 months with Neon One). ----- ### "Great Possibilities" — 3.0/5 > **Jennifer** | *30 de marzo de 2026* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: So many opportunities and functionality. but have not had the time to actually get in to do everything. > > **Puntos en contra**: Onboarding - so much training on what was going to happen and needed but then it didn't seem to work that way, so there's a lot of work to do. > > Neutral, Haven't had a chance so far to do a lot of work but am looking forward to learning once I have the time ----- ### "Overall, we are glad that we switched to Neon CRM" — 4.0/5 > **Cathy** | *27 de febrero de 2026* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: I like Neon CRM's user interface. It is clean and intuitive for routine transactions. The monthly cost for my nonprofit organization is affordable and I love that it has integrated event management and email capability. We use it primarily for our membership database. We don't currently do a lot of fundraising campaigns, but I like that we have that capacity should we choose to use it. > > **Puntos en contra**: There are a few things that I find inexplicable, such as the individuals within an organization, called a company in Neon, being in alphabetical order by first name (with no option for me to decide how I want them displayed). In that same area, the company contacts default view is all, rather than current. I would love to set the default to current and still be able to see former contacts at my option. Similarly, I would like to choose how many display as a default setting. These things seem small but cumulatively cost me time. On a separate note, I wish the credit card processing fees were lower. > > Our experience has been overall positive. It was very essential for my organization to hire a consultant to help us transition over to Neon since we have no internal IT capacity and it's hard to absorb the work of a member database transition while also still doing the regular work that is required. We worked with a Neon partner, Back Office Thinking, and they have been terrific. ----- ### "Easy peasy" — 5.0/5 > **Courtney** | *30 de marzo de 2026* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I love the ease of the fundraising support and the email campaigns. Everyone that I have interacted with has been very helpful from building our website to creating a fundraiser. > > **Puntos en contra**: That is a hard question because I am not sure if something is hard to use or if I am not understanding how to do a specific task. > > It has been to easy to work with. They have been very responsive when I have asked for help. I am not great with technology so it is hard to point a finger. ----- Página: 1 de 26\ Siguiente: [Página siguiente](https://www.capterra.mx/software/102088/neoncrm?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/102088/neoncrm) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados