Workamajig

Comentarios: From dealing with customer service to upgrades to the software over the years the overall experience has been exceptional. I work on the Finance side but whats wonderful that it doesn't matter which piece of the software you go in to, the layout and functionalities throughout are consistent. In a small office under 20 sometimes people only touch parts of the software or their roles cross, the customization that WMJ offers to be able to handle the crossover in security and viewing ability makes this feasible. Being able to leverage the ability to look at financials by client/campaign/project and then report on efficiency and profitability is important to our management​ team.

Puntos a favor: The ability to integrate our CRM, time tracking, project management​, and accounting to leverage the ability to look at our leading and lagging KPIs to be profitable.

Contras: The variety of offering the software can do is massive. Deciding in our office whats a priority to run as efficiently as possible can be challenging. For example, there is WIP in the software but because of our size its the right fit for us.

Comentarios: Overall I really like this software and would highly recommend it to any small to mid-sized agency that needs help to organize their project flow, tracking, client and vendor communications/task tracking/follow up and A/R or A/P.

Puntos a favor: Workamajig helps our brand management agency track all necessary project information in one central location. Everything can be documented, from tasks to meetings, time entry, creative briefs, project proofs, PO's and invoicing. It is fairly easy to use. Also it is great for looking up projects from the past and creating new dockets based on the structure of past projects. Because Workamajig is web-based it provides a very user-friendly interface for team members no matter where they are located. Project home pages can be customized by each user, so they can show or hide a dashboard that features what is most important to them based on their role or how they work. Access rights and privileges are easy to assign as well.

Contras: It can take a while for new users to get used to where everything is accessed as far as entry points for critical information or reports that you can pull. The user interface can be a bit confusing for project income forecasting - for example having to open more than one area of the project to enter Accounting information and billing dates, as well as checking off - "Include in Forecast" at the estimate stage. There are also many ways to achieve the same goal but it can be more confusing than helpful for some - I think there could be some simplification of steps needed for setting up things like project sales forecasts.

Comentarios: It work as a good way tho assigning tasks and designate jobs to people but it's a great way to communicate and needs improvement as far as its interface and layout.

Puntos a favor: Perform well and is functionally adequate for the needs of the company. A definite improvement from previous interfaces if you have been using this platform before and are thinking about returning.

Contras: Still far too many layer and too much complexity. To access a file thats been uploaded required sometimes digging through the not very intuitive file system.

Comentarios: As an end-user, Workamajig was helpful once I overcame the long process of learning the system. The system worked for a long time in helping manage complex tasks, budgets, etc, but we ultimately are transition for something more MEDIA friendly.

Puntos a favor: In the complex world of task management for video production, Workamajig fielded many of the needs we threw at it, to varying degrees of success.
Fairly customizable, with a ability to create custom and interdependent forms
When they upgraded to Platinum a few years ago (from Classic) the interface improved its usability.
Notifications settings were easy, and program didn't default to an overwhelming amount of email.

Contras: A fairly steep learning curve.
The interface is very text heavy.
Tracking the progress of tasks was often difficult, without intuitive features like status bars, etc.
No simple and effective way (in our video environment) to store and display media, generate proofs, etc.
Search functions didn't live update, making navigating backlogs more cumbersome.

Comentarios: I am a stereotypical "End User". I just log in to enter my time towards the projects I work on. That seems easy enough, and the only real problem I ever encounter is when the account manager hasn't set up the project correctly. That usually just involves a short conversation with the account manager and they are able to quickly resolve it. In the Platinum version of Woramajig, the time entry feature is even more intuitive and the copy week function is a HUGE timesaver. My supervisors seem to enjoy the ease in pulling time spent on a completed project in order to forecast future similar projects. Overall, this is the best system for time entry I have used at a company, but my experience is very limited. It's much better than paper forms or Excel worksheets.

Puntos a favor: Web-based software makes it easy to access from any computer.
Time entry is intuitive.
Ability to copy weeks handy for longer projects.
Ability to run reports on project time spent seems robust.

Contras: Seems very complicated overall.
Ability to search on legacy version seems limited, Platinum seems to have fixed this.