¿Quién utiliza este software?

ServiceMax has 400+ customers worldwide in over 15 different industries. Companies of all sizes use ServiceMax to perfect field service delivery, drive revenue and growth and delight customers.


Valoración media

30 reseñas
  • 4 / 5
    En general
  • 4 / 5
    Facilidad de uso
  • 4 / 5
    Atención al cliente
  • 4 / 5
    Características
  • 4 / 5
    Relación calidad-precio

Detalles del producto

  • Versión gratuita
    No
  • Implementación
    En la nube, SaaS, web
    Móvil: nativo de iOS
    Móvil: nativo de Android
  • Formación
    En persona
    En directo en línea
    Seminarios web
    Documentación
  • Asistencia
    En horario ininterrumpido (atiende un representante)
    En línea

Datos del proveedor

  • GE Digital
  • http://www.ServiceMax.com
  • Fundada en 2007

Información sobre este software

Best for companies with 100+ technicians, ServiceMax from GE Digital is the leading field service management solution for this new era of mobility & connectivity. We optimize end-to-end field service operations including: workforce optimization, advanced scheduling & dispatch, parts logistics, inventory & depot repair, installed base entitlements & social collaboration to ensure our customers with over 100 technicians deliver flawless field service.


Funciones de ServiceMax

  • Billing & Invoicing
  • Control de inventario
  • Customer Database
  • Dispatch Management
  • Job Management
  • Maintenance Scheduling
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Billing & Invoicing
  • Contract Management
  • Control de inventario
  • Customer Database
  • Gestión de centros de atención telefónica
  • Job Management
  • Job Tracking
  • Mobile Access
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Billing & Invoicing
  • Contact Database
  • Contract Management
  • Dispatching
  • Firma electrónica
  • Gestión de inventario
  • Mobile Access
  • Payment Collection in the Field
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Time Clock
  • Work Order Management
  • Contract Management
  • Control de inventario
  • Customer Database
  • Dispatch Management
  • Job Management
  • Preventive Maintenance
  • Quotes / Estimates
  • Recurring Appointments
  • Routing
  • Scheduling
  • Task Management
  • Appointment Scheduling
  • Automated Scheduling
  • Calendar Management
  • Class Scheduling
  • Facility Scheduling
  • Group Scheduling
  • Meeting Room Booking
  • Multi-Location
  • Online Scheduling
  • Payment Processing
  • Planificación de personal
  • Reservations
  • Resource Scheduling
  • Appointment Reminders
  • Automated Scheduling
  • Calendar Management
  • Group Scheduling
  • Meeting Room Booking
  • Multi-Location
  • Online Scheduling
  • Payment Processing
  • Recurring Appointments
  • Reservations
  • Contractor Management
  • Employee Lifecycle Management
  • Labor Projection
  • Performance Appraisal
  • Presupuestos y previsiones
  • Recruiting Management
  • Scheduling
  • Skills Tracking
  • Time & Attendance
  • Variable Workforce

Últimas reseñas disponibles sobre ServiceMax

Traducción realizada automáticamente. Mostrar la reseña original

ServiceMax

5/5
En general
4 / 5
Facilidad de uso
5 / 5
Características y funcionalidad
5 / 5
Asistencia al cliente
5 / 5
Relación calidad-precio

Comentarios: ServiceMax believes in the importance of getting the right person and the right parts to the right place on time. They have created an innovative suite that helps field service technicians track their van stock, service calls and even parts and instruction manuals on their iPads. It is a great product. They have been purchased by GE. I'm interested to see where they go from here.

Puntos a favor: Full-service suite for the field service industry.

Puntos en contra: The application is intensely complex.

Traducción realizada automáticamente. Mostrar la reseña original

Best Software for Field Service on Salesforce Ecosystem

5/5
En general
5 / 5
Facilidad de uso
5 / 5
Características y funcionalidad
5 / 5
Asistencia al cliente
5 / 5
Relación calidad-precio

Comentarios: ServiceMax is a complete field service solution. They provide iPad, Android Application with real time data and offline capabilities, which is awesome. Every one in the field service department have the latest information right in hands and which is really helpful. They are keep evolving and a great customer listeners. I love the Product they have on Salesforce. And all the applications.

Puntos a favor: Mobile Apps.
Real time and Offline capabilities.
Best field service app on Salesforce.