BlueFolder
¿Qué es BlueFolder?
BlueFolder es una solución de gestión de mantenimiento basada en web que ofrece una combinación única de facilidad de uso y amplitud de funciones. Además de funciones como órdenes de trabajo ilimitadas, programación/distribución y facturación, BlueFolder ofrece un potente portal de clientes, seguimiento de activos/equipos y notificaciones de clientes. Pruébalo gratis durante 15 días (no se requiere tarjeta de crédito) y descubre su potencia y sencillez.
¿Quién usa BlueFolder?
BlueFolder es una excelente opción para mantenimiento de equipos médicos, gestión de instalaciones, mantenimiento de equipos industriales/de fabricación o cualquier organización que necesite un software de servicio externo centrado en el equipo.
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Opinones de BlueFolder
Kavindu Githsara
BlueFolder: The Key to Effortless Asset Management
Comentarios: Overall, BlueFolder has been a valuable tool for my company. Its ability to track and manage all of our company's assets in one platform, ability to customize fields and forms and powerful reporting capabilities have greatly improved our asset management. While the software has a bit of a learning curve and requires a bit of effort to fully set it up and customize it, the benefits of BlueFolder far outweigh the cons for our business.
Puntos a favor:
As an admin user of BlueFolder in my company, I have found it to be a comprehensive and user-friendly asset management software. One of the biggest advantages of this software is its ability to track and manage all of our company's assets in one platform. From equipment, vehicles, to tools and inventory, BlueFolder provides a seamless experience for our team and our customers. Another great feature of BlueFolder is the ability to customize fields and forms to fit our company's specific needs. This has been especially useful in terms of tracking and managing the maintenance of our assets.
Contras:
While it offers a wide range of features, it takes some time and effort to fully utilize all the functionalities, especially for non-technical users.
Kelly
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An effective tool for your daily needs
Comentarios: Overall, we are very happy with the program. We are hoping for some future integration with our documentation.
Puntos a favor:
I really like the ease of use and the implementation of the system was virtually seamless with the tech team from BlueFolder. The reports are very good for our needs. The technicians really like to use the desktop program and that what's most important.
Contras:
The mobile app needs a lot of work. There is limited ability to print out equipment reports for single units.
David
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Good tool but expensive
Comentarios: Overall it serves us well, but the increasing costs might drive us to look at other options.
Puntos a favor:
Work order management works well both in the office and in the field. Automated recurring work orders help keep preventative maintenance organized. Work history is easily located, it's easy to add attachements etc. Customer support is excellent, always a quick response, always quick to address any issues we have.
Contras:
Sold in US dollars only makes it quite expensive for Canadian companies. Overall cost has become quite high. For our setup we have to do a lot of manual setup for preventative maintenance. Easier than on paper and automatically triggers work orders in the months we need though.
David
Implementing Bluefolder in a new business model
Comentarios: I have used it in some capacity for the past 6 years and am implementing it at a new company. I can use it to research previous troubles, schedule future call-outs/PM's, and it is exceptionally easy to document issues for future technician's to diagnose.
Puntos a favor:
I am currently at a new position and using the current companies in-house dispatch/billing/maintenance software is not intuitive to the point where only a specialized personnel use it. I suggested implementing Bluefolder on a trial basis for a subset of our customer base. I had used it in a similar capacity at a previous company and enjoy how easy it is to find customer and equipment data - specifically previous notes and dispatched and contact information.
Contras:
The map function needs a bit of work. Much of our equipment in the field lacks a street address or is inside of another company's main location, but not a the street address that they would use (read a chemical plant with an Admin building for the address, but equipment installed elsewhere within the plant). Location information needs at latitude/longitude option. Entering location information should come with a "Save and new" button like the equipment entering option.Sub-equipment as a standard option would be nice.
Jordan
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BlueFolder Review
Comentarios: I use BlueFolder daily to manage the Field Service Team for a medical device company. This software allows us the ability to track service orders from start-finish while collecting pertinent data.
Puntos a favor:
This software is easy to use and navigate. Assigning tasks for team members is easy and notification keep you up to date on statuses as they progress through the service cycle.
Contras:
Reporting could be improved. It would be nice to have reports that can show how long a service order is in a particular status.
