--- description: ¿Qué es y para qué sirve HR Acuity? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es HR Acuity? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Software para investigación](/directory/30572/investigation-management/software) > [HR Acuity](/software/111531/hr-acuity-on-demand) # HR Acuity Canonical: https://www.capterra.mx/software/111531/hr-acuity-on-demand Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.mx/software/111531/hr-acuity-on-demand?page=2) > Una solución de investigación y relaciones con los empleados que ayuda a las empresas a rastrear, investigar y analizar problemas de la manera correcta. > > Veredicto: 31 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa HR Acuity? Atención de la salud Educación superior. Servicios financieros Tecnología Fabricación K-12 (escolarización infantil, primaria y secundaria). Hostelería Otros sectores. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 31 Opiniones | | Facilidad de uso | 4.3/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.2/5 | Basado en las opiniones generales | | Funciones | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: HR Acuity - **Ubicación**: Summit, EE. UU. - **Constitución**: 2006 ## Contexto comercial - **Público objetivo**: 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos, Reino Unido ## Funciones - Base de datos integrada - Creación de informes y estadísticas - Creación de informes/análisis - Flujo de trabajo configurable - Gestión de admisiones - Gestión de casos - Gestión de contactos - Gestión de datos - Gestión de documentos - Gestión de incidentes - Gestión de la conformidad - Herramientas de colaboración - Perfiles de sujetos - Seguimiento de interacciones - Seguimiento de problemas ## Integraciones (en total: 10) - HRIS - Microsoft Azure - Microsoft Entra Verified ID - NAVEXEngage - Okta - Ping Identity - SAP SuccessFactors HCM - ServiceNow - Workday Financial Management - Workday HCM ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para investigación](https://www.capterra.mx/directory/30572/investigation-management/software) ## Categorías relacionadas - [Software para investigación](https://www.capterra.mx/directory/30572/investigation-management/software) - [Software de gestión de quejas](https://www.capterra.mx/directory/30674/complaint-management/software) ## Alternativas 1. [FaceUp Whistleblowing System](https://www.capterra.mx/software/1017317/faceup) — 4.8/5 (45 reviews) 2. [XM for Customer Experience](https://www.capterra.mx/software/152924/customer-frontlines) — 4.6/5 (255 reviews) 3. [Case IQ](https://www.capterra.mx/software/73201/Case-IQ) — 4.6/5 (11 reviews) 4. [Resolver](https://www.capterra.mx/software/147599/resolver) — 4.4/5 (79 reviews) 5. [Filevine](https://www.capterra.mx/software/140815/filevine) — 4.4/5 (286 reviews) ## Opiniones ### "Thoughts on HR Acuity" — 5.0/5 > **Buster** | *26 de octubre de 2016* | Transporte/transporte en camión/ferrocarril | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Its easy to use, but makes sure you provide needed information. > > **Puntos en contra**: It would help if you could reopen cases and also delete documents that are attached to the wrong closed case in error. > > We use HR Acuity to document a variety of issues such as drivers seeking other employment and disciplinary issues. It's a relatively simple program to use and provides easy ways to sort and recover a lot of information. I think you can make it as simple or as detailed as necessary. However, to me the most important thing about HR Acuity is the outstanding customer support they provide. The few times that we have had program problems, they were quick to respond and get it fixed. Their support staff is friendly, knowledgeable and thorough. And by their manner, you know that they really care about you as a customer. They are glad to answer any questions you may have and listen to any suggestions. They also make sure that you are satisfied with the problem resolution. I highly recommend HR Acuity. ----- ### "HR Acuity rocks\!" — 5.0/5 > **Janet** | *1 de julio de 2020* | Defensa y espacio | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Integration with current HR software Ease of: configuration, implementation, daily usage Reporting and analytics HR Acuity has a robust online support and training center Responsiveness and customer service from all our HRAcuity contacts is outstanding > > **Puntos en contra**: Can't think of anything we don't like or that doesn't meet our needs. > > The HR acuity team accepts customer input and continually makes updates and enhancements to the product, especially in the area of reporting and analytics. An added and unexpected bonus are the networking, webinars, and surveys HR Acuity regularly provides. We have found an excellent community of Employee Relations leaders and practitioners. ----- ### "User Friendly" — 2.0/5 > **Lissa** | *26 de octubre de 2016* | Ingeniería industrial o mecánica | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: User friendly > > This software has simplified the employee documentation and streamlined process for our organization. ----- ### "Superb Aide to Conducting Professional Consistent Investigations" — 5.0/5 > **Maureen** | *22 de octubre de 2010* > > **Puntos a favor**: HR Acuity is of benefit to both the HR professional who is relatively new to conducting investigations as well as the seasoned investigator. For the less experienced investigator, the system lays out a useful, advisable process, for example, think through what you are trying to achieve first, then identify what documents you should review and who you should interview BEFORE you jump into the investigation. The seasoned investigator will appreciate the orderly flow of the system which forces you to slow down and document each step of the process well. The result after the investigation is done and the final report is complete, is a case report that is detailed and consistent from investigation to investigation. I highly recommend this system to anyone who conducts even ONE investigation a year. The Employee Relations Case side of the system is a helpful way of tracking FMLA cases and other minor employee complaints and issues. > > **Puntos en contra**: The only caveat I would give is that using the system MAY slow you down a bit, especially before you have built up your own series of templates for various types of investigations. Being slowed down during investigations is not necessarily a bad thing especially when the end result is high quality documentation but especially the more experienced investigator will need to be prepared for the additional time and make a commitment to utilize the system even when additional time is required. > > High quality, cost effective product. Very reliable in terms of availability of system, with no service interruptions in the past 10 months of use. ----- ### "Review" — 4.0/5 > **Anne** | *1 de julio de 2020* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Ease of use. Reporting and analytics are also easy and helpful. > > **Puntos en contra**: Unable to add fields to primary case page. I understand that this is being worked on now. > > Ensuring that all ER info is in one place. Overall experience has been positive. ----- Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.mx/software/111531/hr-acuity-on-demand?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/111531/hr-acuity-on-demand) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados