¿Quién utiliza este software?
Instalaciones de almacenaje de tamaño pequeño a mediano.
Valoración media621 opiniones
- En general 4.8/5
- Facilidad de uso 4.7/5
- Atención al cliente 4.9/5
- Funcionalidades 4.6/5
- Relación calidad-precio 4.8/5
Detalles del producto
- Versión gratuita No
- Prueba gratis Sí
En la nube, SaaS, web
En directo en línea
Datos del proveedor
- Easy Storage Solutions
- Fundada en 2009
Sobre Self Storage Software
Easy Storage Solutions ofrece un software web para pequeños y medianos operadores del sector del autoalmacenaje. El software incluye un sitio web totalmente integrado que permite a los inquilinos firmar electrónicamente contratos de arrendamiento, alquilar espacios online y pagar facturas a través de su cuenta online. También puede enviar mensajes de texto y correos electrónicos a los inquilinos con notificaciones de pago y recordatorios de facturas. La asistencia al cliente y las actualizaciones de software son gratuitas.
Funciones de Self Storage Software
- Asistente para mudanzas y traslados
- Control de puertas y accesos
- Cálculo del recargo por pago atrasado
- Gestión de clientes
- Gestión de clientes potenciales
- Mapa interactivo de propiedades
- Seguimiento de depósitos
- Varias ubicaciones
Las opiniones más útiles de Self Storage Software
Publicado el 18/3/2019
I've been with Easy Storage 4 years
I’ve been with Easy Storage Solutions for over 4 years and just recently started a new facility. Hard to put in words, excellent prices for their service. I just talked to their biggest competitor and he said they are coming out with a new product, just to compete with Easy Storage, he brought it up. I also read a magazine article (The National Storage association magazine Feb 2019) that talked about Easy Storage as an expert in artificial intelligence related to storage units.
Easy Storage is has been in the industry for 10 years now and they now have over 3000 clients and all the bells and whistles you could want.
There is a management accounting company in house(optional) that does your payroll, payroll returns, tax forms, w-2’s, bank reconciliation, billing, bill paying, internal theft analyzation , everything. (Price is customized to your needs)
Just think, you can have independent management of you manager and cheaper than you can do it in house. The best part is their service, you never wait to talk to someone and they call you in their spare time looking for something you need help with. Each time they called me, I solved something that was bugging me.
Puntos a favor: Easy set up and availability to customer service. Small company in relation to others, but large enough to have lots of bells and whistles. When I call I can talk to the owner, or the start up person that did the Accounting service, (Ty), or the one in charge of website optimization, these are all owners of their individual part of the company, but all reside within the company. The last two were employees, but were encouraged to branch off and own their own part.
Contras: Don't have any. Small always has some drawbacks, but I like how they treat their employees and am willing to wait for some updates.
Publicado el 11/1/2020
Comentarios: GREAT customer support! Everything has been fantastic. Very affordable for our facility. 305 units. Wish I’d upgraded years ago. Highly recommend.
Puntos a favor: Great features. Easy to use. Upgraded from software we’ve used for about 18 years. Wow! What a difference. The automation of monthly billing, payments, etc. is a valuable asset to our company. Website is great! Should have found this company years ago. Gate integration was a snap. Highly recommend Easy Storage Solutions. Very satisfied customer.
Contras: Setting up customer accounts took time but that was expected. After that. It was a breeze.
Publicado el 2/5/2019
Best Value Available for Small Business Owners
Comentarios: ESS has transformed my business. Since I switched to ESS (along with the call center they offer), I have been able to purchase additional properties. I am no longer dealing with the issues I had from the previous software I used, not dealing with the day to day calls from customers, and now focusing on expanding my business.
Puntos a favor: The customer service is easily the biggest pro for ESS. I cannot speak highly enough about the level of support I get from the entire group regardless of the issues. The pricing is extremely competitive, and the website they put together is professional looking, interactive, and easily customizable. Excellent, excellent product.
Contras: No real major cons that I have found thus far. Software does everything I would like it to do. Would like to maybe see a few more customizable reports, such as the ability to do trailing 12 reports rather than just yearly revenue. The info is there and you can pull it, but would like to see a customizable field.
Publicado el 11/10/2019
It really is easy
Comentarios: With this software I don't have to worry about checking or changing someones status when they are over due, the system locks them out for me automatically and that is such a relief.
Puntos a favor: I love that I can easily adjust anything on the page and our website. I can change letters that get sent out to customers, add new types of rentals. There are just so many things about this software that make it user friendly I can't even say enough good things about it
Contras: I have only been using the software for about a year, so I haven't run in to anything yet that would cause me to have an issue.
Publicado el 15/5/2018
Comentarios: The business can keep running after our emove disaster.
Puntos a favor: I am a bit surprised at all the excellent ratings and a I am a little concerned for giving it a less than glowing report. I am not sure why everyone thinks this software is so good and wondering what am I missing. It does the job, but in my opinion it really does not offer anything to earn such glowing reports.
Contras: It's confusing. It is not an all in one program. You need to have a totally separate company for processing payments, which also costs a lot. This software does not function as an accounting program. They sell that service separately from what I understand. Instead of crediting a charge you simply void it. The reports are limited and quite terrible actually. Most do not sort and only download to a PDF or CSV document. They probably offer a separate report writer for another charge if you desire better reports. They do not offer any financial reports at all other than the management report which is not professional or good quality. Lets just say it is not what I expected and I have been very disappointed in it.
Respuesta de proveedores
por Easy Storage Solutions el 1/6/2018
Thank you for leaving us feedback. We genuinely appreciate the opportunity to improve our software. We have a long list of suggestions from our users that we review and use to update our software. Currently we are working on creating better reporting functions in the software. In addition, we are currently working on making it so you can download your reports via CSV file or PDF. You can void charges if you wish, but there is also functionality to be able to credit a charge. If you would like help doing this feel free to call us and we would be happy to help! Finally, if there is anything we can do to help improve your experience please reach out to us!
Thank you for your business and your feedback!