¿Quién usa WebRezPro?

Hoteles, moteles, resorts, posadas, hostales, campamentos, alquileres de vacaciones, albergues, alquileres de varias propiedades con hasta 100 habitaciones. El precio es de 5 USD al mes por habitación, con un cargo mínimo de 60 USD al mes.

¿Qué es WebRezPro?

Ya sea que administres un grupo de hoteles, un hostal, alquileres de vacaciones o un albergue, el sistema de administración de propiedades en la nube WebRezPro automatiza todas las operaciones de atención al cliente y trastienda para mejorar tus resultados y darte más tiempo para concentrarte en tus huéspedes. WebRezPro, en el que confían los operadores de alojamiento desde 2003, es elegido constantemente por sus características integrales, confiabilidad y asequibilidad y ahora es utilizado por cientos de propiedades en 40 países alrededor del mundo.

Información sobre WebRezPro

WebRezPro Property Management System

http://www.webrezpro.com/

Fundada en 1994

Vídeo de WebRezPro
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Resumen de precios de WebRezPro

Consulta los planes de precios

WebRezPro no tiene versión gratuita, pero ofrece una prueba gratis.


Versión gratuita

No

Prueba gratis

WebRezPro: implementación y asistencia

Asistencia

  • Horas laborables
  • En línea

Implementación

  • En la nube, SaaS, web
  • Móvil: nativo de iOS
  • Móvil: nativo de Android

Formación

  • En vivo en línea
  • Seminarios web
  • Documentación

Funciones de WebRezPro

  • Dormitorios
  • Gestión de cajas registradoras
  • Gestión de empleados
  • Gestión de la reputación
  • Gestión de reservas
  • Gestión de tareas domésticas
  • Habitaciones privadas
  • Integración de GDS y OTA
  • Optimización de precios
  • Punto de venta (POS)
  • Reserva en línea
  • Varias propiedades

Lista completa de Software para gestión de hostales y albergues

  • Automatización de marketing
  • CRM
  • Catering
  • Contabilidad integrada
  • Estancia prolongada
  • Gestión de empleados
  • Gestión del mantenimiento
  • Integración de GDS y OTA
  • Para alquileres vacacionales
  • Programa de fidelización
  • Propiedad única
  • Punto de venta (POS)
  • Reserva en línea
  • Varias propiedades

Lista completa de Software para hoteles

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Opiniones de WebRezPro

Todas las opiniones

Calificación general

4.7/5

Evaluación media

Facilidad de uso 4.5
Atención al cliente 4.8
Funcionalidades 4.4
Relación calidad-precio 4.6

Evaluar software

Comparte tus experiencias con otros compradores de software.

¡Escribe una reseña!
Ben S.
General Manager & Dog Wrangler
Ha utilizado el software durante: Más de dos años
  • Calificación global
    5 /5
  • Facilidad de uso
    5 /5
  • Características y funcionalidades
    5 /5
  • Asistencia técnica
    5 /5
  • Relación calidad-precio
    5 /5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 8/11/2017

"One of the best commercial programs I have ever worked with."

Comentarios: Extremely efficient running of a resort.

Puntos a favor: WebRezPro is incredibly well managed. Their customer service and tech support is incredible, responding to e-mailed questions sometimes within minutes, and always willing to talk something through on the phone. Several times, I have e-mailed suggestions, some of which were implemented within days. The few glitches we have found were fixed within hours. I have worked with other hotel systems that were run by programmers. It's obvious that WRP is run by people who know the hotel business.

  • Fuente de la reseña 
  • Publicado el 8/11/2017
Martine P.
general manager
Hostelería, 11-50 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    2 /5
  • Facilidad de uso
    1 /5
  • Características y funcionalidades
    2 /5
  • Asistencia técnica
    1 /5
  • Relación calidad-precio
    2 /5
  • Probabilidad de recomendación
    0/10
  • Fuente de la reseña 
  • Publicado el 6/3/2020

"Not impressed overall"

Puntos a favor: The reports are the most powerful feature.

Contras: It is one of the least user-friendly software I have ever used. All the functionalities are difficult to find within the platform.

  • Fuente de la reseña 
  • Publicado el 6/3/2020
Baris G.
Hotel Manager
Hostelería, 10,000+ empleados
Ha utilizado el software durante: 6-12 meses
  • Calificación global
    5 /5
  • Facilidad de uso
    5 /5
  • Características y funcionalidades
    5 /5
  • Asistencia técnica
    5 /5
  • Relación calidad-precio
    5 /5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 21/11/2020

"Great PMS which enables multiple property management"

Comentarios: WebRezPro is a great PMS solution for us expecially with its huge number of integrated online travel agencies over the internet. We manage all our sales channels from one place thanks to WebRezPro which halps us save operation time that we spend on booking management.

Puntos a favor: For me the most amazing part of WebRezPro is even if you have no prior PMS usage experience it is still quite straightforward to get used to work with it. We use WebRezPro for management of reservations from multiple booking websites over the internet which is great for avoiding multiple booking and updating the availability over multiple bookign platforms from one central management panel. This makes very convenient for us to manage all our sales channels.

Contras: Coverage of Webrezpro should be increased in terms of number of integrated Online travel agencies. Expecially integration wtih the local online travel agencies of Turkey, Italy, Malaysia as well as the other locally operating booking websites would be great since it is hard to manage the listings in thse local websites one by one.

  • Fuente de la reseña 
  • Publicado el 21/11/2020
Ruthella T.
General Manager
Hostelería, 11-50 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    5 /5
  • Facilidad de uso
    5 /5
  • Características y funcionalidades
    5 /5
  • Asistencia técnica
    5 /5
  • Relación calidad-precio
    5 /5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 10/9/2020

"Love this system"

Comentarios: This easily lets me see what my staff see when I'm in my office, my car, or at home. To have a system that I can access all parts of without being tied to my physical site allows me to easily check and help staff, answer a guests question, or help with a Group Folio. I am also able to run my financial reports easily and track sales

Puntos a favor: This is a fabulous PMS system for our boutique hotel. I have the ability to easily check reservations and availability from anywhere that I can get wifi. It is easy to teach staff how to made reservations. The Group Folios were a little tricky to learn but are able to handle our different types of groups: individual pay or group pay. The support team is superb, always quick to answer emails and are very wonderful to speak with over the phone. I can easily check reports for ADR, RevPar, and daily revenue, based on the day, MTD, YTD, and compare to the day, month and year previous. All in all, it's everything we need.

Contras: It took a bit in the beginning to get used to having to scroll to get the guests info into their reservation, but now we are used to it. I do wish that it integrated with HotSchedules so that I could see my labor vs revenue without having to enter the numbers into a spreadsheet.

  • Fuente de la reseña 
  • Publicado el 10/9/2020
Cathy P.
Owner
Hostelería, 2-10 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    5 /5
  • Facilidad de uso
    5 /5
  • Características y funcionalidades
    5 /5
  • Asistencia técnica
    5 /5
  • Relación calidad-precio
    5 /5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 28/5/2020

"Property Management the Easy Way!"

Comentarios: One of the biggest solutions that Web Rez Pro has provided is an accuracy of transaction history so that we can see when a reservation is altered who the person was, the date and the details of what was changed. This is especially fantastic when we have guests calling to book over the phone and we can see in real time the activity. It's also really nice to have such an easy ‘modification’ of a transaction should there be a change or need to adjust any of the pricing or taxes based on actuals, especially since we are in Mexico and have to convert our Pesos transactions based on the daily exchange rate, which is frequently different from the time of the quote or the first payment to the second payment. Honestly, the support is so far above standards it's amazing and no other platform provides the quality of service that is direct. It's so nice to not be fielded through a call center and waste time trying to get responses or assistance!! Live representatives that are experts allow us the freedom to do our job and focus on the face to face hospitality for our clients. I feel like we know the staff and they are quick to answer in great detail any questions or doubts and as a ‘dinosaur of technology’ that is priceless!!

Puntos a favor: As a small business owner, we have found the integration, training and support such an extremely important value that Web Rez Pro has provided to our company. When we first started we were so thrilled to have a fantastic calendar to utilize and see our occupancy in a snapshot view. Then we quickly realized that the customized reports were a huge time saver for our staff. We have used 6 other programs and this is by far the easiest to use, train your staff and the implementation from booking a reservation through the housekeeping department and maintenance. The implementation was so easy that we had 6 people trained within the first day! The automated emails are an amazing time saver as well! Thank you!!

Contras: I can’t say that there is a true negative; however, we are in Mexico and the only ‘wish’ I have is if we could have dual currency so that we could utilize the accounting features that are provided. My second wish is if we could track customer reviews more easily and keep as part of our history on our website which would be most valuable.

  • Fuente de la reseña 
  • Publicado el 28/5/2020