--- description: ¿Qué es y para qué sirve SmarterMail? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es SmarterMail? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Software de correo electrónico](/directory/30553/email-management/software) > [SmarterMail](/software/116528/smartermail) # SmarterMail Canonical: https://www.capterra.mx/software/116528/smartermail Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.mx/software/116528/smartermail?page=2) > SmarterMail es un servidor de correo electrónico y colaboración a nivel de Exchange que cuenta con un costo mucho menor y cumple con las necesidades de empresas de cualquier tamaño. > > Veredicto: 12 usuarios lo han valorado con **3.9/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **3.9/5** | 12 Opiniones | | Facilidad de uso | 4.0/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.8/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.0/5 | Basado en las opiniones generales | | Funciones | 3.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 60% | (6/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: SmarterTools - **Constitución**: 2003 ## Contexto comercial - **Precio inicial**: USD 499.00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local) - **Idiomas admitidos**: alemán, chino, danés, español, francés, inglés, italiano, portugués de Brasil, portugués de Portugal, árabe - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 208 más ## Funciones - Alertas y notificaciones - Autoresponders - Bandejas de entrada compartidas - Gestión de contactos - Gestión de firmas - Herramientas de colaboración - Third-Party Integrations ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de correo electrónico](https://www.capterra.mx/directory/30553/email-management/software) ## Alternativas 1. [Gmail](https://www.capterra.mx/software/202338/gmail) — 4.8/5 (13327 reviews) 2. [Google Workspace](https://www.capterra.mx/software/168389/google-workspace) — 4.7/5 (17483 reviews) 3. [Microsoft 365](https://www.capterra.mx/software/58688/microsoft-365) — 4.6/5 (14035 reviews) 4. [Yahoo Mail](https://www.capterra.mx/software/1035225/yahoo-mail) — 4.2/5 (846 reviews) 5. [Mailchimp](https://www.capterra.mx/software/110228/mailchimp) — 4.5/5 (17572 reviews) ## Opiniones ### "Good, but limited." — 5.0/5 > **Matheus** | *16 de abril de 2020* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Easy to set up; Solve the problem to be solved; Can configure multiple domains. > > **Puntos en contra**: The message queue system hangs easily; The settings are saved in XML files, making it easier to lose data. > > It was one and it is still a good experience, we keep it in production. Great for those who want to implement a product quickly. ----- ### "Very powerful Mail Server\!\!" — 5.0/5 > **Usuario verificado** | *31 de julio de 2018* | Software informático | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: This is a very powerful, and cost effective mail server. I've used this for over 10 years and have seen VERY frequent, non-stop upgrading of features this whole time. Cost is very reasonable compared to other solutions like Exchange. > > **Puntos en contra**: There's really nothing I can say about this. I used to not like the mobile integration, but SmarterTools REALLY improved on this. ----- ### "Stay far away from Smartermail if you want "exchange features" as they don't work" — 2.0/5 > **Usuario verificado** | *12 de noviembre de 2024* | Tecnología y servicios de la información | Valoración de la recomendación: 3.0/10 > > **Puntos a favor**: Mailserver as it comes in initial form works very well as long as you want pop and IMAP. > > **Puntos en contra**: MAPI/EWS implementation simply was done wrong. They chose Json file format which lends to sever limitations on calendar items, ran into massive issue with legal office. They charge rediculous fee to maintain product and provide little support, everything is a cost per ticket if you need someone to help otherwise it takes a day to get a response assuming its not late afternoon thursday\!. > > Lastly their support is available only 4 days of the week. Simply rediculous\! Do they seriously think noone works on Friday? We will never recommend this product to anyone because of this. ----- ### "SmarterMail is a reliable mail server app" — 4.0/5 > **Chris** | *15 de julio de 2021* | Diseño | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: We have had just about no issues using SmarterMail for our mailserver management needs. It provides many features required for managing many of our client's email services and accounts. We also have clients who use it as their email client and have very few issues. > > **Puntos en contra**: Blacklisting and whitelisting isn't as locked down as it should be. Some blacklisted or spam identified emails get through after tagging. This is frustrating at times. > > Overall we are happy with SmarterMail as our mail server management tool. We manage email for over 80 clients with very little issue or concern. So peace of mind is what Smarter Mail gives us. ----- ### "Multiple deployments that we support" — 5.0/5 > **Dab** | *22 de febrero de 2019* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It is rock solid stable, the user interface is intuitive, clean and easy for the users to adapt to. It is affordable (much more than affordable than Exchange) for the small to medium business and makes for a great solution. The support has been good and we have had VERY few issues over the years. > > **Puntos en contra**: It is not as powerful and as seamless as exchange (which we also host). The third party spam \& AV filtering they have integrated is not very good (we have went to a TrendMicro Hosted Gateway solution to fix this). The chat feature has not been well received by my clients. > > We have been using SmarterMail for 10+ years. We host several clients (Multiple domains for multiple years) on one of our Smartmail VM's, and have deployed this as on premise solution of a number of other clients. We have been through many versions and are still very pleased with the product as are our clients. We can host with, make money with it, and have have happy customers. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.mx/software/116528/smartermail?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/116528/smartermail) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | ----- ## Datos estructurados