WizIQ Virtual Classroom

Comentarios: I used to work for a tutor company in the past and we used WizIQ basically to conduct classes. Not only classes but also training was conducted through this platform. We can record the class so the recording is available to students who were absent. Apart from the classes, the app also has a library where you can store all the course materials required for the class, including assignments. It is just basically a mini virtual school.

Puntos a favor: You just have all the tools you need for a class but virtual. You could have presentation, paper and paper in the class at the same time. You can have video streaming or only audio. As the class host (teacher) you have control on what controls the participants have. You can give them the writing and speaking access. Having tests in the classroom is also convenient as you can split the students to different class. You can schedule the classes weeks prior according to the schedule. Admin accounts basically have control have the classes and tutor accounts just have to attend them. We can extend the class if it is running a bit late, a very useful feature. I love how the app gets the feedback from the students at the end of the class.

Contras: The class was not very smooth at low bandwidths. The streaming was real bad and often get kicked out of the class.

Comentarios: In the past I used the old whiteboard which despite it's dark and dreary frame, and the poor audio and video, had all the features I needed (as long as you used Skype alongside it).
The new system is hard to use for individual one to one tuition. I no longer use it as the lack of synchronisation and poor features made some lessons frankly embarrassing.
Customer service wise they are awful, they do answer questions but requests for refunds fall on deaf ears. The live help takes ages to respond. The staff do their nest to help but for my intended use, the features I want just aren't there. I logged back into my account after a few months hoping things had improved but to no avail.

Puntos a favor: Clean interface, looks good at first glance. Audio and video clear.

Contras: Complex to set up a one to one session, you have to make sure you are in Instructor mode. The system defaults to Courses, so you have to also change to Live Classes. The whole experience of just setting up a single class involves multiple steps and if you also have to make sure that you select the option for only enrolled users to attend, or else in theory anyone could join, which is bad for safeguarding regulations.
Difficult to delete complex diagrams or long mathematical derivations. The eraser tool is clunky to say the least.
The worst thing is that my students often couldn't see the same part of the page as me. Added to that if you want to upload multiple documents for a single session, that you may not use again that year, it is all left in your library. In the past you could just upload for that session and only add what you wanted to the library. When you add content you have to choose from everything you have uploaded for previous sessions.
Basically not fit for my purposes, I regret the massive waste of money.

Comentarios: I am able to teach or train student online.

Puntos a favor: All the Teaching Tools available in the classroom, Recording of Virtual Classroom, Flipped Classroom, Screen Sharing, Instant document upload, Immediate response through poll, Sharing of poll results with the learners, Giving writing option to the learners, Chating box, Can pause the recording of classroom in case needed, Webcam, It shows the logo of the Online Academy along with WIZIQ logo, Option of downloading the recording in various format, Can show some videos of youtube related to the topic in the class room.

Contras: A person who is not tech savvy can not use this software for teaching specially subject like Accountancy and Mathematics. They will have to invest on the additional device along with this software for online teaching. Because solving a sum with the help of keyboard takes a lot of time if we are not used to it.

Comentarios: I've been using WizIQ for over a year. I've held classes of different sizes as well as one-on-one lessons. The virtual classroom has good, responsive tools. The quiz software is also easy to figure out and offers convenient options. Students have responded well to the experience of learning on this platform. The tech support has been very responsive.

Puntos a favor: MP4 recordings.
Can make or not make presentation slides available.
Easy to share documents/handouts and private quizzes.
Easy to create courses and upload course materials.
Great to have access to the Course Feed, the private discussion board.
Convenient tools in the virtual classroom.
Responsive tech support.

Contras: The experience of the virtual classroom largely depends on the users' connection. Students with poor Internet connections can experience interruptions, but when everyone has a strong connection, the classroom experience is at its best. WizIQ, though, is always ready to help even through a live chat. Would like more promotional widgets for courses/classes.

Puntos a favor: Low price
Ability to teach live on their classroom AND create courses - few platforms do both like this
Easy to learn
24/7 support - their agents from India are happy to be contacted via Skype which means you can get live voice support. The big companies like Zoom or Thinkific don't provide this.

Contras: Terrible browser compatibility. Both instructors and students would not be able to log in and the support answer was always the same: clear the cache, refresh the browser, use Chrome. To have such limitations is ridiculous and the main reason I left. I had to give detailed tech-support contingency emails to my students which were embarrassing to my business. Make sure you test the browser compatibility throughly before purchasing! Also, the platform is a little clunky - especially when creating a course. Nowhere near as slick as Teachable or Thinkific. Their live classroom is otherwise useful - especially on the free plan. Finally, the customer service is very Eastern in culture in a negative sense. There would be constant tech problems and they'd say, 'No problem, we'll fix it.' I didn't want the problems in the first place. They didn't seem to get that.