--- description: ¿Qué es y para qué sirve GuestWisely? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es GuestWisely? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de canales](/directory/30678/channel-management/software) > [GuestWisely](/software/117297/365villas) # GuestWisely Canonical: https://www.capterra.mx/software/117297/365villas Página: 1 de 9\ Siguiente: [Página siguiente](https://www.capterra.mx/software/117297/365villas?page=2) > Un software de administración de propiedades de primer nivel con funciones completas, facilidad de uso moderna y valor convincente. > > Veredicto: 185 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa GuestWisely? Administradores de propiedades de todos los tamaños que tienen 3 propiedades o más y que operan en el gran sector del alquiler vacacional. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 185 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.8/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: 365villas.com - **Ubicación**: London, RU - **Constitución**: 2010 ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: español, francés, inglés, italiano, portugués - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 209 más ## Funciones - Automatización de marketing - Base de datos de propiedades - Contabilidad - Creación de informes y estadísticas - Distribución multicanal - Facturación - Gestión de calendarios - Gestión de canales - Gestión de clientes potenciales - Gestión de contactos - Gestión de documentos - Gestión de impuestos - Gestión de ingresos - Gestión de inspecciones - Gestión de la comunicación - Gestión de la experiencia del huésped - Gestión de listados - Gestión de propiedades - Gestión de reservas - Gestión de tareas domésticas - Gestión de tasas - Gestión de vacantes - Gestión multicanal - Métricas de rendimiento - Pagos en línea - Procesamiento de pagos - Registro de entrada y salida de huéspedes - Seguimiento de alquileres - Seguimiento de arrendatarios - Tarificación dinámica - Third-Party Integrations ## Integraciones (en total: 42) - Adyen - Amazon Pay - Azul Platform Core - Beyond - Beyond - Booking.com for Business - Breezeway - CHECKIN - CardConnect - Checkout.com - Chekin App - Divi - ECOMMPAY - Enso Connect - Global Payments Integrated … y 27 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de gestión de canales](https://www.capterra.mx/directory/30678/channel-management/software) ## Categorías relacionadas - [Software de alquiler vacacional](https://www.capterra.mx/directory/30616/vacation-rental/software) - [Software de gestión de canales](https://www.capterra.mx/directory/30678/channel-management/software) - [Software para campings](https://www.capterra.mx/directory/31059/campground-management/software) - [Software para administrar propiedades](https://www.capterra.mx/directory/30929/rental-property-management/software) - [Software para administrar propiedades inmobiliarias](https://www.capterra.mx/directory/20050/real-estate-property-management/software) ## Alternativas 1. [Hostaway](https://www.capterra.mx/software/152433/hostaway) — 4.8/5 (1524 reviews) 2. [Lodgify](https://www.capterra.mx/software/131924/lodgify) — 4.5/5 (1282 reviews) 3. [Guesty Lite](https://www.capterra.mx/software/169863/your-porter-app) — 4.7/5 (547 reviews) 4. [Guesty](https://www.capterra.mx/software/159377/guesty) — 4.4/5 (465 reviews) 5. [OwnerRez](https://www.capterra.mx/software/100831/ownerrez) — 4.9/5 (259 reviews) ## Opiniones ### "Great Service, Software and Ease of Use" — 5.0/5 > **Jacqueline** | *31 de mayo de 2019* | Propiedad inmobiliaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I have used 365 Villas over the past 3 years, and could not be more happy with my choice to use them as our core reservation management software. It is easy to use, syncs with many platforms, allows us to have a booking engine on our website, so we can get direct bookings, and the customer service is FANTASTIC\! They have adjusted things in the past as they were growing and so were we, to accommodate our needs and they always work with a high level of honestly and respect of their clients. > > **Puntos en contra**: The air bnb messaging does not sync yet with the software, but reservations and the two way syncing works great\! I believe the messaging feature is coming soon, as 365 is constantly improving the software and options offered. > > We have grown substantially since moving from an excel sheet and emails to the 365 Software. In 3 years we went from 15 properties to 35. It is very nice to be confident in the software as you grow, its a nice peace of mind to have, and one more thing to not have to worry about as we increase our revenues and number of apartments. ----- ### "Easy & effective to use PLUS an outstanding support team to help you along the way\!" — 5.0/5 > **Taylor J.** | *22 de enero de 2021* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: 365Villas has released a new, very user friendly interface for their PMS software which makes it easy to manage properties while on the go. Also, the responsiveness and dedication of the representative and support team remains unmatched\! > > **Puntos en contra**: There are many add-on options to the software. This is not really a con as you use what you need. You can add on to you subscription as you need, but there is a fee. > > Our company had recently switched from a different PMS system to 365Villas and we couldnt be happier. The product and its interface is very easy to understand and extremely easy to use. Not to mention the options are limitless\! Our experience with the team at 365Villas has been nothing short of amazing\! The transition, onboarding and the ongoing support has been greatly apprecited and everything has been seamless. Our account manager and all the team members that have helped us thus far have all been extremely patient in answering all of our questions and making sure that we understand the full capacity of the system and its add-ons. They have even gone a step further to show us all of the ins and outs of the specific channels that we are connecting to, to make sure that we are using them to their full potential - This is something that we didnt have in the past and we greatly appreciate\! I would 100% recommend 365Villas\! Thank you 365Villas, you have a client for life\! ----- ### "365Villa’s Support Team: Above and Beyond" — 5.0/5 > **David** | *14 de julio de 2025* | Propiedad inmobiliaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The breadth of the offering is truly impressive and the support received and time spent towards training during the onboarding process exceeded all expectations. > > **Puntos en contra**: Difficult for me to speak to this given my near non-use of the platform so far. So far what I've been able to accomplish on the platform has met my expectations. To select one thing - I may call out the pricing plan and the need to lock in with 5 properties to start. As a startup PM, paying for properties you don't manage is difficult but if this cost is designed to offset training and onboarding, I get it. > > My interaction was almost exclusively with \[sensitive content hidden\]. From our first interaction, your patience, professionalism and genuine commitment have stood out. You consistently went above and beyond, spending way more time with me than I ever expected, answering every question and anticipating next steps before I even knew I’d need help. Whenever I reached out, I received a prompt, proactive response. Whenever I encountered an issue, either you or another support team member followed up immediately until everything I had raised was either answered or resolved. Onboarding this new system has been daunting, especially with so many moving parts and considerations and my lack of experience in the business. I’d be lying if I said I wasn’t totally overwhelmed and a bit nervous to move to production, especially as it relates to the money collection, movement and deposit taking\! That said, with the responsive support network that you have, I feel confident that I’ll be able to get the assistance if and when needed. Your attentiveness and expertise made the process less stressful and a far more of a positive experience than I was expecting. I’m sincerely grateful for the dedication and time you spent with me I and look forward to continuing and growing our partnership. I’ve got a commitment for another property that should start in a few weeks and I’m confident that this is just the beginning. ----- ### "Promising system that falls short in key areas" — 2.0/5 > **Ramon** | *16 de octubre de 2025* | Propiedad inmobiliaria | Valoración de la recomendación: 1.0/10 > > **Puntos a favor**: GuestWisely (former 365Villas) dashboard had a clean and simple layout that made it easy to manage all bookings efficiently. The direct website integration worked smoothly, and the automated message templates and workflow automation were very well designed. These features helped streamline communication and daily operations effectively. > > **Puntos en contra**: Customer service is very poor, especially during weekends when there is no support at all. We experienced many issues with channel connections. The onboarding process initially seemed professional, but in practice, there were frequent connectivity problems with the system. There’s also no mobile app to manage communications and operations on the go, and no real-time notifications. Another major limitation is the lack of proper multi-unit functionality with some channels like Airbnb, which forced us to recreate listings and lose valuable reviews. This had a significant impact on reservations and flexibility in assigning guests to different villa units. > > We used the system for around 10 months and invested a significant amount in the setup. GuestWisely offers some great features, but there is still a lot of manual work required. Channel connectivity was unreliable, and although we requested multi-unit Airbnb support from the start, it was finally confirmed as not available. We had to create workarounds that were far from ideal and led to lost bookings. The lack of a mobile app also made daily operations more difficult, as our team had to log in through a web browser to check updates. Ultimately, we decided to move away from GuestWisely mainly due to poor customer service, connectivity issues, and the absence of proper multi-unit functionality. ----- ### "Highly satisfied with GuestWisely" — 5.0/5 > **Tamra** | *8 de enero de 2026* | Contabilidad | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: We love how GuestWisely simplifies our daily operations. From inquiries to confirmed bookings, everything flows smoothly and saves us a lot of time. > > **Puntos en contra**: We havn't encountered anything we dislike so far . We havn't encountered anything we dislike so far. > > Our overall experience with GuestWisely has been excellent. The platform is modern, reliable, and has made managing bookings, pricing, and commissions so much more organized and stress free for our business. What truly stood out was the hands on training with Hind, she was and is incredibly knowledgeable, patient, and supportive, taking time to explain everything clearly and making sure we felt confident using the system. We felt guided every step of the way, not rushed, and very supported. GuestWisely has been a game changer for us, and we're extremely happy with both the software and the whole team behind it. ----- Página: 1 de 9\ Siguiente: [Página siguiente](https://www.capterra.mx/software/117297/365villas?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/117297/365villas) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados