¿Quién usa Lemax?

Operadores turísticos receptivos, operadores turísticos salientes y FIT, empresas de gestión de destinos (DMC), agencias de viajes y OTA, viajes corporativos y empresas MICE.

¿Qué es Lemax?

Lemax es un software de viajes basado en la web que automatiza tus ventas, marketing, operaciones y finanzas.

El software está basado en los negocios de viajes más exitosos del mundo
y cubre todo el proceso comercial para operadores turísticos, de principio a fin.

Con este software y este dedicado equipo de implementación y asistencia, los clientes podrán hacer crecer los negocios de viajes, mejorar la eficiencia y generar más ventas.

Información sobre Lemax

Lemax

http://www.lemax.net

Fundada en 1990

Resumen de precios de Lemax

Lemax no está disponible en versión gratuita y no ofrece prueba gratis.

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Versión gratuita

No

Prueba gratis

No

Implementación

En la nube, SaaS, web

Formación

En persona

En vivo en línea

Documentación

Asistencia

En horario ininterrumpido (atiende un representante)

Horas laborables

En línea

Funciones de Lemax

  • Asistencia al cliente
  • CRM
  • Gestión de promociones
  • Gestión de reserva de habitaciones
  • Gestión de tasas
  • Notas de reserva
  • Reserva de actividades
  • Reserva de terceros
  • Reservas de grupo

Lista completa de Sistemas de reservas

  • Contenido dinámico
  • Creación de itinerarios
  • Gestión de clientes
  • Integración de GDS y OTA
  • Presupuestos y estimaciones
  • Procesamiento de pagos
  • Reserva de vuelo
  • Sistema central de reservas

Lista completa de Software para agencias de viajes

  • CRM
  • Creación de itinerarios
  • Creación de paquetes
  • Gestión de exenciones de responsabilidad
  • Gestión de precios
  • Gestión de presupuestos
  • Gestión de promociones
  • Gestión de proveedores
  • Gestión de páginas web
  • Gestión de recursos
  • Gestión de reservas
  • Integración de GDS y OTA
  • Procesamiento de pagos
  • Reserva de actividades
  • Reserva de múltiples días
  • Sistema central de reservas

Lista completa de Software para operadores turísticos

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Opiniones de Lemax

Read all reviews

Overall rating

4.3/5

Average score

Facilidad de uso 4
Atención al cliente 4.5
Funcionalidades 4
Relación calidad-precio 4.2

Review software

Share your experiences with other software buyers.

¡Escribe una reseña!
Jason B.
General Manager
Hostelería, 11-50 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    5 /5
  • Facilidad de uso
    3 /5
  • Características y funcionalidades
    5 /5
  • Asistencia técnica
    5 /5
  • Relación calidad-precio
    5 /5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 12/7/2018

"Great Travel Agency Software!"

Comentarios: Generate itineraries and price quotes quickly and accurately. Generate Receipts and have insights into bookings and accounting.

Puntos a favor: The days of making itineraries for clients are gone! If you can't generate itineraries and quotes quickly and accurately you can't compete. LEMAX and their "iTravel" Software has been essential for helping our travel business to grow. It has so many features and can help us to automatize many aspects of our business.

Contras: Well it is very complex and therefore takes a lot of work to set up. It has definitely not been an easy implementation process, but the LEMAX team has been there to help us every step of the way.

  • Fuente de la reseña 
  • Publicado el 12/7/2018
Chris A.
Founder / CEO
  • Calificación global
    5 /5
  • Facilidad de uso
    4 /5
  • Características y funcionalidades
    Sin valoración
  • Asistencia técnica
    5 /5
  • Relación calidad-precio
    Sin valoración
  • Probabilidad de recomendación
    Sin valoración
  • Fuente de la reseña 
  • Publicado el 14/7/2014

"iTravel Review"

Comentarios: I was working in the travel industry in Costa Rica for 8.5 years before I decided to start my own company, so I knew what was needed to start a successful travel agency. I knew how to do sales & marketing, website and the operations ' the only question was if I could find a system to help me with our data entry and custom made itineraries. I found iTravel online within the first two weeks of starting the business and without doubt this has been the most integral part of the process. Anyone can build a website and we have lots of experience in the Sales & Operations side of a travel agency, but iTravel and the ability to custom build our itineraries was the most crucial part of putting this all together. It isn't perfect, but it's pretty close and we are very happy with it.
From the start the system has been just about everything we needed, but the ability, willingness and flexibility from Lemax to customize it even more for our specific company has been amazing. It is incredible how much we are able to customize someone else's system to our specific needs.
IMPLEMENTATION: The information provided and the personal training sessions were immensely helpful as we got started. As mentioned before, the more we played in the system the more we wanted to customize things and Lemax was always willing to do it.
USABILITY: The iTravel system isn't perfect, but it's pretty darn close. Overall it has been very easy to add rates, build customized itineraries and run reports in the system. We LOVE how much we can customize the itinerary itself to the custom fields we use in the background to track things. The ability to create and save templates is a HUGE time saver. It would be useful to find a way to integrate it with Quickbooks. I think that could be a huge opportunity for iTravel and the clients (including us) would love it. The ability to customize your dashboard would be nice too ' display graphs of certain metrics we track as opposed to the standard graphs that we are all shown.
SUPPORT: The ability to customize the system to our needs has been incredible. It's always scary to work with an online company you've never met and that is so far away, but we are so glad we found them. In any business customer service is the most important part of the job, and great customer service can be hard to find in any culture and any country. We've had constant questions and requests and the service we've received from Lemax has been nothing but outstanding.

  • Fuente de la reseña 
  • Publicado el 14/7/2014
Postak S.
President
Hostelería, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
  • Calificación global
    1 /5
  • Facilidad de uso
    1 /5
  • Características y funcionalidades
    1 /5
  • Asistencia técnica
    1 /5
  • Relación calidad-precio
    1 /5
  • Probabilidad de recomendación
    0/10
  • Fuente de la reseña 
  • Fuente: GetApp
  • Publicado el 13/3/2019

"Lost my investment on this software. Don't recommend."

Comentarios: Because of the complexity, I discontinued the use of the software and later it was deactivated by them. I emailed Mate to requested to activate my account and see if there has been any changes but he didn't reply.

Puntos a favor: Tour cost calculation for various group sizes.

Contras: The itinerary builder is the worst. Pasting the texts from the word and formatting is a real pain. The coders have to do everything for heading, indent, paragraph spacing etc. and you have to pay for each customization. The software did not have the feature of creating of rooming chart and had to pay to build one but that also has limitation.

  • Fuente de la reseña 
  • Fuente: GetApp
  • Publicado el 13/3/2019
Elaine D.
Operations Manager
Hostelería, 51-200 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    5 /5
  • Facilidad de uso
    5 /5
  • Características y funcionalidades
    4 /5
  • Asistencia técnica
    4 /5
  • Relación calidad-precio
    5 /5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 17/6/2018

"Very user friendly product with an amazing support team."

Comentarios: We improved our operational efficiency and icreased the ability to sell Online to B2C and B2B customers.

Puntos a favor: Lemax support team never fails to assist. They continuously develop and provide solutions for the customer - an ever evolving system. Implementation was one of the smoothest we have ever been through. The entire project was effectively managed from their side and only handed over once us (customer) was completely satisfied.

Contras: After the implementation, there were some specific issues that bothered us, but implementation and support teams took the effort - at the end, everything were solved so I found no negative factor at all.

  • Fuente de la reseña 
  • Publicado el 17/6/2018
Daniela M.
Commercial Director
Ha utilizado el software durante: 6-12 meses
  • Calificación global
    5 /5
  • Facilidad de uso
    5 /5
  • Características y funcionalidades
    4 /5
  • Asistencia técnica
    5 /5
  • Relación calidad-precio
    4 /5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 20/4/2018

"Great tool, with a lot more features than what I expected"

Puntos a favor: I found this system very easy to learn and to implement. The learning process was very easy and the people that teach you are great, with great disposition and patience to teach you. The system has many more capabilities that what I expected, more options to help you have lots of information and data to make reports and evaluate your sales. The support has been very helpful we have gotten responses very fast to all of our questions, even with the very large time difference. I have very high expectations about how this system will help my business thrive and develop. It was definitely a wise
investment.
The possibility of clients to access directly to make inquiries and check cost of services.
All of the B2B functionality.

Contras: I think I would really like the idea of making changes in a way that we can replicated to other markets without having to make them one by one.

  • Fuente de la reseña 
  • Publicado el 20/4/2018