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Foothold
¿Qué es Foothold?
Software de documentación electrónica para proveedores de servicios de salud conductual e I/DD (discapacidad intelectual y de desarrollo, por sus siglas en inglés). Este software ofrece administración de casos, seguimiento de clientes y EHR (historia clínica electrónica, por sus siglas en inglés), todo en una única solución. Incluye además funcionalidades específicas para las necesidades de las agencias de I/DD.
Este software es conforme a HIPAA, cuenta con certificación federal de EHR y ofrece una interoperabilidad total en el nuevo entorno de coordinación de la atención y cuidados basados en el valor.
¿Quién usa Foothold?
Este software es ideal para agencias de I/DD, especialmente aquellas que ofrecen múltiples programas para servicios humanos, como salud mental, trastorno de consumo de sustancias, vivienda y empleo.
¿Tienes dudas sobre Foothold?
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Opinones de Foothold
Very User Friendly
Comentarios: Overall I have enjoyed my experience with Awards in the last 5 and a half years. I have a great senior project manager who can always answer my questions and help me with anything. The upgrades to the software have been ongoing over a long period of time but have been for the positive. I would recommend Awards to any social service agency that wants to build a relationship with their EHR vendor and work closely with them over the years.
Puntos a favor:
Awards is easy to use for our front line staff. Training is quick and simple to get them started. The software is very user friendly in a point and click capacity for staff. As an administrator I like the ability to customize my reports and build forms that I need for my programs.
Contras:
Some of the areas of the software are very old and clunky. They need to be updated and the response to where the company is on updating them isn't great. The administrator functionality could be better, it would be great to have access to a dashboard to see how my database is doing and if there is anything that needs attention.
Alternativas consideradas:
Just my thoughts?
Comentarios: it has for the most part been a good experience. I love the flexibility to use what we have. I would like to have more flexibility in how we work with consumers.
Puntos a favor:
flexibility to use the form builders and the reporting. I can create anything I need and get data out of the system easily.
Contras:
It does not integrate well with Dr's First and Carasolva, or maybe they don't play well together? Also the product needs a patient portal to push forms to clients collect payments and send appointment reminders.
Knowledge of Implementation Staff for Billing
Comentarios: Not Good. In the less than a year that I have been working with Foothold I have had multiple issues with the billing builder with very little explaination. The trainer I had knew very little about the software. I learned more on my own and with the use of the help section in the software than what I learned from the trainer. Everything in the billing builder is outdated and manual. Not what I expected from a modern EHR/Billing system.
Puntos a favor:
The multiple reports to choose from for different data points.
Contras:
The Billing Builder Setup, so time consuming and outdated.
Why Foothold is a great Electronic Health Record!
Comentarios: As I noted above, it is the best EHR we have ever used. It is very easy to use, the programers and staff that answer the tickets are great. Foothold staff actually really listen to their Users, the monthly meeting is well attended and very much appreciated. Also, when they push new things out, they do a great job of having various training materials for users. The trainers are also great and set-up with Foothold staff goes incredibly smoothly. (always have to do a shout out to [sensitive content hidden] they are great!). [sensitive content hidden] are also.
Puntos a favor:
The ease of making reports, any information that goes into Foothold, you can report out on. The Form Builder and Plan Builder is so easy to use and the scheduling with the Charting Timetable is fantastic. It is a very intuitive EHR.
Contras:
Would like that all forms notify the signers that they have something to sign. Really looking forward to a portal for the people supported so guardians can sign there and would just like a tweak to the progress notes so you could check off a goal and then have a textbox directly under it so staff can note how they assisted them and then go on to the next goal. But this is the best EHR we have ever used.
Alternativas consideradas:
Internal Roster
Comentarios: Our experience utilizing Foothold has been satisfactory as Foothold provides the needed capacities for us to do our work with patients and generate required reports.
Puntos a favor:
AWARDS (Foothold Technology) was our company EHR at some point, but then RMA became our EHR. We use AWARDS for our department to serve as an internal roster system and to provide e-consent values to the Bronx RHIO and Healthix.
Contras:
No cons noted using Foothold Techonology.
