¿Quién utiliza este software?

Behavioral health practices, both solo practitioners and large organizations.

Valoración media

396 reseñas
  • En general 4.5 / 5
  • Facilidad de uso 5 / 5
  • Atención al cliente 4.5 / 5
  • Características 4.5 / 5
  • Relación calidad-precio 4.5 / 5

Detalles del producto

  • Precio de partida $49/mes
  • Detalles de precios Edu, nonprofit, and other discounts available
  • Versión gratuita
  • Prueba gratis Sí, consigue una prueba gratuita
  • Implementación En la nube, SaaS, web
  • Formación En directo en línea
    Seminarios web
    Documentación
  • Asistencia Horas laborables
    En línea

Datos del proveedor

  • TherapyNotes
  • https://www.therapynotes.com
  • Fundada en 2012

About TherapyNotes.com

Trusted by over 60,000 mental health professionals, TherapyNotes helps behavioral health therapists manage their practices more efficiently through an easy-to-use, secure platform for notes, billing, scheduling, and more. TherapyNotes simplifies administrative work, giving practitioners more time and energy to focus on providing effective care for their clients.

Funciones de TherapyNotes.com

  • Codificación E/M
  • Con certificación ONC-ATCB
  • Conforme con HIPAA
  • Creación de diagramas
  • Gestión de citas
  • Portal de los pacientes
  • Recetas electrónicas
  • Reconocimiento de escritura
  • Reconocimiento de voz
  • Uso significativo certificado
  • Arrastrar y soltar
  • Citas recurrentes
  • Expedientes de pacientes
  • Facturación
  • Gestión de citas
  • Planificación de instalaciones
  • Portal de autoservicio
  • Programación de llamadas
  • Programación de médicos
  • Programación de pacientes
  • Programación del personal
  • Seguimiento de incomparecencias
  • Varias ubicaciones
  • Clínica de un solo profesional
  • Clínica de varios profesionales
  • Conforme con HIPAA
  • Facturación
  • Gestión de personal
  • Gestión de reclamaciones
  • Historia clínica electrónica/informatizada
  • Intercambio de datos electrónico
  • Notas sobre la evolución
  • Paciente hospitalizado
  • Planes de evaluación y tratamiento
  • Portal de los pacientes
  • Programación de citas
  • Recetas electrónicas
  • Recordatorios de citas
  • Asesoramiento de remesas
  • Customizable Dashboard
  • Entrada de códigos y cargos
  • Gestión de clínicas
  • Gestión de demandas de pago
  • Gestión de reclamaciones
  • Historial de facturas
  • Presupuestos y estimaciones
  • Procesamiento de pagos
  • Seguimiento de la conformidad
  • Verificación de elegibilidad de pacientes
  • Administración de políticas
  • Gestión de casos
  • Gestión de clientes
  • Gestión de especialistas
  • Gestión de formularios
  • Gestión de la conformidad
  • Gestión de pagadores
  • Reclamaciones electrónicas
  • Reclamaciones en papel
  • Seguimiento de copagos y deducibles
  • Seguimiento de resolución de reclamaciones

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Las reseñas más útiles sobre TherapyNotes.com

Excellent Company

Traducir con Google Revisado el 14/8/2018
Donna Delich
Owner/therapist
Delich Counseling Services, LLC
Cuidado de la salud mental, Trabajador por cuenta propia
Ha utilizado el software durante: Más de dos años
Fuente del revisor 
Source: asdf
5/5
En general
5 / 5
Facilidad de uso
5 / 5
Características y funcionalidad
5 / 5
Asistencia al cliente
5 / 5
Relación calidad-precio
Likelihood to Recommend:
Not Likely Extremely Likely

Comentarios: Excellent company
I have been with Therapy Notes for over three years and have never had a bad experience with the product or the service. They go above and beyond to make sure you as a provider or user have the help and support you need. They are constantly making improvements in the software and they make taking care of the paperwork end of business so easy. I have had pleasant and great experiences every time I call their support team with questions. No question is left unanswered nor are they too trivial. They try to make the product as user friendly as possible and are there to guide you through it all. I love that my notes are professional and easily read, all information that needs to be in them are there, I once got audited on a couple of clients by Medicaid and it was so easy to pull up what I needed and get it sent in. Passed with flying colors because all that I needed was in the note format. My clients all get a reminder text or call and they love it. I appreciate all the hard work they do on their end to make this a top of the line product for those of us on the front lines with clients. Billing is easy and user friendly. i would and have recommended this company to anyone looking for a good safe and professional product to help you in keeping documentation and billing orderly and consistent with expectations of our fields of practice. Thank you Therapy Notes!

Puntos a favor: I like everything about it. It is user friendly, if you need help the support team is exceptional. Notes are professional and clear, easy to read, treatment plans are wonderfully easy and all you need for notes are available for documentation. Their billing is easy and support is a phone call or email away. I have used the product for 3 years plus and have never had a bad experience with the company. It keeps confidentiality, and ease of keeping client information in a safe place.

Puntos en contra: There isn't anything I don't like about this software.

Disappointed after 3 years with the platform

Traducir con Google Revisado el 11/3/2018
Doug Girard
Psychologist
Doug Girard, Psy.D.
Cuidado de la salud mental, Trabajador por cuenta propia
Ha utilizado el software durante: Más de dos años
Fuente del revisor 
Source: asdf
2/5
En general
3 / 5
Facilidad de uso
2 / 5
Características y funcionalidad
1 / 5
Asistencia al cliente
2 / 5
Relación calidad-precio
Likelihood to Recommend:
Not Likely Extremely Likely

Puntos a favor: Good documentation management. Well-designed for use with families and minors. Billing features met my needs as a practitioner not accepting insurance.

Puntos en contra: Infrastructure problems abound with TN. There was a multi-day service outage in the summer of 2017, with little communication from the company to customers during the outage and no compensation for the downtime. In December 2017/January 2018, I finally lost my patience with the platform when the company decided to implement a major change in the database mid-week and the database upgrade destabilized the platform resulting in more downtime. Regarding the software... Your notes will be top-quality notes, but they will take you forever to write because the workflow is overly rigid. There is no way to customize what questions are asked in intake notes, progress notes, termination notes, etc. Text fields are too small, and only unformatted text is permitted. File attachments cannot be added to notes. There is currently no way to use the patient portal to have clients fill out forms, pay bills, send/receive documents, and perform secure messaging. No mobile app. No two-way sync with calendars means constantly having to check two calendars. 10 MB limit on file uploads. I was on the platform for almost 3 years and saw only very minimal feature enhancements/additions. And get ready for a very poor user experience when you decide to leave the platform; plan to basically download thousands of resources manually with no help from the dev team. When I sent feedback to the dev team on my way out, they defended their poor design choices and offered kludgy workarounds rather than listen.

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