Jenesis Software

Very good to work with. Constantly improving something that's already good.

Comentarios: I just put all this in a few pages back. So hey let's review. It makes keeping up with customers and their forms much easier.

Puntos a favor:

Functional. The buttons aren't a mystery to find. I use this software daily at three locations. It has streamlined my procedures for keeping up with forms and files. If I get a call from an adjuster wanting a copy of forms all I have to do is pull up the name of the customer and efax it right out.

Contras:

Lack of name recognition. I'm sure this won't last long. The only other downside is that it can be a little fussy with downloads. If everything doesn't match up you have to do a manual override. Good and bad in that.

Fantastic Insurance Management System

Comentarios: We are so grateful we put this into place well ahead of the pandemic! It allows us to work from anywhere and have the crucial answers we need quickly for our client requests. We also appreciate the continual improvements that we all benefit from on an ongoing basis.

Puntos a favor:

This software is easy to use and helps us have the ability to quickly see what our clients need. Since we are an independent agency, we have multiple companies to coordinate. JenesisNow brings it all together in one place. We also appreciate customer service - emails, chat feature, phone calls..... they are always there to help when we need it.

Contras:

There is a slight learning curve that can only improve from daily use even after certifying in the software system.

Jenesis Software Review

Comentarios: The Team has been excellent. Always quick to respond, super helpful and a delight to work with. Our agency, really enjoys the "Chat" feature, so we can shoot print screens of any issues or error messages we are seeing, so your team can pinpoint the issues, immediately to meet our needs.

Puntos a favor:

Ease of use and Customer Service makes our job so much more efficient to daily tasks.

Contras:

None, the overall rating speaks for itself.

Jenesis Software

Puntos a favor:

When working at its best I think it is great. The best feature is the group quoting feature.

Contras:

lots of problems with commercial imports , items disappearing (aka: quotes,note,etc) when system I guess has not had a compact and repair so not sure whos end this falls on.

Jenesis User for 14 years

Comentarios: Over the past 14 years, Jenesis has been our agency management system. They have been a great asset for our agency. Whenever a problem arises and that is not that often, their team fixes it. Overall, we are more than pleased with the software and the staff at Jenesis.

Puntos a favor:

Ease of use and fits our needs for our agency.

Contras:

We had been using the Jenesis Classic, but now we have switched to JenesisNow