--- description: ¿Qué es y para qué sirve Paychex Flex? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es Paychex Flex? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Software de nómina](/directory/30202/payroll/software) > [Paychex Flex](/software/119841/paychex-flex) # Paychex Flex Canonical: https://www.capterra.mx/software/119841/paychex-flex Página: 1 de 74\ Siguiente: [Página siguiente](https://www.capterra.mx/software/119841/paychex-flex?page=2) > Administra la nómina, en línea o internamente, y ahorra dinero en el seguimiento del tiempo, los informes y el procesamiento de la nómina. > > Veredicto: 1807 usuarios lo han valorado con **4.2/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Paychex Flex? Paychex Flex es una solución de nómina y RR. HH. ideal para pequeñas y medianas empresas en una variedad de sectores, que incluyen minoristas, servicios profesionales, servicios de alimentación, fabricación y construcción. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.2/5** | 1807 Opiniones | | Facilidad de uso | 4.2/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.0/5 | Basado en las opiniones generales | | Funciones | 4.1/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Paychex - **Ubicación**: Rochester, EE. UU. - **Constitución**: 1971 ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: español, inglés - **Países disponibles**: Estados Unidos ## Funciones - Acceso móvil - Administración COBRA - Alertas y notificaciones - Análisis de datos del mercado - Base de datos de empleados - Clock In/Out - Comentarios de 360 grados - Conforme con HIPAA - Conformidad con la PCI - Contratación de personal - Creación de informes ACA - Creación de informes/análisis - Cumplimiento tributario - Cálculo de horas extra - Facturación - Gestión de calendarios - Gestión de candidatos - Gestión de control de horas - Gestión de documentos - Gestión de empleados - Gestión de entrevistas - Gestión de evaluaciones - Gestión de indemnizaciones - Gestión de la formación - Gestión de presupuestos - Gestión de tareas - Gestión de ventajas - Gestión del rendimiento - Herramientas de colaboración - Horas facturables y no facturables - Informes de nómina - Inscripción de prestaciones en línea - Payment Gateway Integration - Planificación de personal - Portal de autoservicio - Portal de empleados - Preparación W-2 - Prevención de fraudes en los pagos - Procesamiento de pagos ACH - Publicación de ofertas de empleo - Recordatorios - Seguimiento de candidatos - Seguimiento de la asistencia - Seguimiento de vacaciones/ausencias - Seguimiento del tiempo - Supervisión de transacciones - Tablero de prestaciones - Tiempo y asistencia - Transferencia - Varias opciones de pago … y 25 características más ## Integraciones (en total: 36) - 7shifts - Altametrics - Attendance on Demand - BambooHR - Bullhorn ATS & CRM - Clover - Connecteam - Core Commissions - EasyLlama - Elavon - Employee Navigator - Engine - Flexspring - Instant Pay - Jirav … y 21 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de nómina](https://www.capterra.mx/directory/30202/payroll/software) ## Categorías relacionadas - [Software de nómina](https://www.capterra.mx/directory/30202/payroll/software) - [Software de procesamiento de pagos](https://www.capterra.mx/directory/30232/payment-processing/software) - [Software de recursos humanos](https://www.capterra.mx/directory/5/human-resource/software) - [Software de seguimiento de la asistencia](https://www.capterra.mx/directory/30527/attendance-tracking/software) - [Herramientas de gestión del tiempo](https://www.capterra.mx/directory/30612/time-tracking/software) ## Alternativas 1. [Deel](https://www.capterra.mx/software/205015/deel) — 4.9/5 (4298 reviews) 2. [Rippling](https://www.capterra.mx/software/172127/rippling) — 4.9/5 (4848 reviews) 3. [RUN Powered by ADP](https://www.capterra.mx/software/185859/run) — 4.6/5 (1468 reviews) 4. [Paylocity](https://www.capterra.mx/software/86714/webpay) — 4.3/5 (1850 reviews) 5. [ADP Workforce Now](https://www.capterra.mx/software/155895/workforcenow) — 4.4/5 (7235 reviews) ## Opiniones ### "Great software with many capabilities" — 5.0/5 > **Deborah** | *6 de marzo de 2026* | Construcción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The ease of use, functionality of software, the software being able to handle all tax withholding of various local jurisdictions. > > **Puntos en contra**: It wasn't always easy to connect with the account assigned representative, however the next available staff was always very helpful and knowledgeable. > > When we first began with Paychex Flex the program needed tweaking to suit the construction industry, multiple job locations which meant multiple taxing jurisdictions and sometimes as many as 4 local taxes to be withheld for one job location. Once these were worked through it worked very well. ----- ### "Easy to use & excellent with compliance\!" — 5.0/5 > **Kari** | *19 de marzo de 2026* | Bienes de consumo | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Paychex Flex was super easy to use and communication with the support team was excellent\! It was also a great value for the money for time tracking and payroll for our employees. I love the fact that they helped with all of our mandated reporting. > > **Puntos en contra**: I had no issues with Paychex Flex. Everything worked well for us and the team was always available to help meet any of our needs. > > We used Paychex Flex for payroll and 401K for our hourly and salaried employees. The system was easy to use and I love the fact that they helped with all of our mandated reporting. ----- ### "Legacy payroll provider with a robust offering at a price." — 2.0/5 > **Robert** | *26 de febrero de 2026* | Relaciones gubernamentales | Valoración de la recomendación: 4.0/10 > > **Puntos a favor**: Paychex Flex is a large company and with that comes a bit of security and knowledge that they can handle any sized customer big or small as well as the unique challenges that come from complex payroll solutions. The rub is that you pay a premium for that type of service. All in all they have a solid and very customizable product and it's well rounded given there several acquisitions to include just about everything under the sun under one product offering. > > **Puntos en contra**: The cost. Being a legacy payroll provider, the cost certainly is high in comparison with all of the other providers. The other thing that could be a challenge was the revolving door of specialist that would be assigned to our account. It seemed like every month or two we'd be assigned to a new Paychex team member. Also given Paychex size it seems that the teams are geo-diverse and don't utilize the same tools and resources to manage customer accounts internally. i.e. probably no shared CRM or Salesforce platform. We'd routinely get calls from folks in different departments trying to upsell our service offering only to tell them we spoke to someone else about this less than a month ago and have no interest in implementing the additional services. > > Strong provider, but overall, the cost was very prohibitive. Cost ultimately had us looking at alternatives, but their solution is more than capable to support the task, unfortunately at a heavy price. ----- ### "Paychex - Beware and Avoid at all Costs" — 1.0/5 > **Sheila** | *1 de abril de 2026* | Contabilidad | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: One Employee Login for 401k and Payroll. Otherwise, there are no other redeeming qualities for Paychex. > > **Puntos en contra**: The customer service in all departments. The failure to provide services as contract (tax-pay service, payroll and 401k Plan). Mistakes, very big ones, by the 401k team. Horrible service by everyone involved over several years. Keep sending us new products to sign up for, but their current products do not work. > > Zero out of 10 Stars. Customer service for all product lines is non-existent or offensive. Major mistakes with no consequences. Many tax failures that we ended up paying penalties for. Continued to bill us after contracts were terminated and would not respond to inquiries. They are shady with billing. ----- ### "Great for companies with smaller payrolls" — 4.0/5 > **Samantha** | *23 de febrero de 2026* | Alimentación y bebidas | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It was very easy to use and navigate the website. Onboarding was simple and running payroll was smooth. > > **Puntos en contra**: Paychex unfortunately could not keep up with my growing business, and the tax filing was not up to the level that needed for the growth we are having. > > It was overall very pleasant, if you have smaller payroll and in singular states, I would recommend. The customer service is great and the communication with service team is always very prompt. ----- Página: 1 de 74\ Siguiente: [Página siguiente](https://www.capterra.mx/software/119841/paychex-flex?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/119841/paychex-flex) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados