¿Quién usa TaxCloud?

Pequeños y medianos comercios minoristas en línea. Los vendedores de la empresa suelen tener su propio sitio web y también venden en mercados como Amazon, eBay, Etsy y otros.

¿Qué es TaxCloud?

TaxCloud es un servicio de cumplimiento y gestión de impuestos de ventas basado en la nube diseñado para comercios minoristas online.

TaxCloud ofrece el cálculo del impuesto sobre las ventas para cualquier dirección en los Estados Unidos, así como servicios de registro, archivo, remesas, creación de informes detallados y respuesta de auditoría. Actualmente se atiende a más de 22 000 vendedores en línea. TaxCloud tiene dos opciones de precios disponibles: una opción de servicio GRATUITA que es financiada por los socios estatales y un servicio basado en tarifas. La misión de la empresa es hacer fácil el impuesto sobre las ventas.

Información sobre TaxCloud

FedTax

https://taxcloud.net/

Fundada en 2008

Resumen de precios de TaxCloud

TaxCloud dispone de una versión gratuita y ofrece una prueba gratis. La versión de pago de TaxCloud está disponible a partir de USD 9.00/mes.

Precio inicial

USD 9.00/mes

Versión gratuita

Prueba gratis

Implementación

En la nube, SaaS, web

Formación

Documentación

Asistencia

Horas laborables

En línea

Funciones de TaxCloud

  • Acceso móvil
  • CRM
  • Equipamiento
  • Gestión de SEO
  • Gestión de ingresos
  • Gestión de inventarios
  • Gestión de opiniones
  • Gestión de promociones
  • Gestión de varias tiendas
  • Marketing multicanal
  • Marketing por correo electrónico
  • Modelos
  • Seguridad de datos

Lista completa de Plataformas de comercio electrónico

  • Carro de compra
  • Comercio móvil
  • Configurador de productos
  • Cuentas de clientes
  • Gestión de SEO
  • Gestión de canales
  • Gestión de catálogos
  • Gestión de ingresos
  • Gestión de inventarios
  • Gestión de pedidos
  • Gestión de promociones
  • Marketing por correo electrónico
  • Programa de fidelización

Lista completa de Software de comercio electrónico para pequeñas empresas

  • Calculadora de impuestos
  • Declaración de impuestos
  • Gestión de exenciones
  • Impuesto sobre el Valor Añadido (IVA)
  • Impuesto sobre el consumo especial de EE. UU.
  • Registro de auditoría
  • Seguimiento de transacciones
  • Validación de direcciones
  • Verificación de tributación

Lista completa de Software de gestión de impuestos sobre ventas

  • Expedientes electrónicos
  • Formulario K-1
  • Formularios de nóminas y empleados
  • Gestión de la conformidad
  • Gestión de pagos
  • Importación y exportación de datos
  • Notificación de excepciones
  • Para organizaciones sin ánimo de lucro
  • Para sociedades
  • Planificación de impuestos
  • Seguimiento de estado
  • Verificación de datos

Lista completa de Software de impuestos de sociedades

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Opiniones de TaxCloud

Todas las opiniones

Calificación general

2.9/5

Average score

Facilidad de uso 2.9
Atención al cliente 2.4
Funcionalidades 3
Relación calidad-precio 2.8

Review software

Share your experiences with other software buyers.

¡Escribe una reseña!
Cl G.
Owner
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    5 /5
  • Facilidad de uso
    5 /5
  • Características y funcionalidades
    5 /5
  • Asistencia técnica
    4 /5
  • Relación calidad-precio
    5 /5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 19/6/2018

"Supper easy integration and amazing product compared to other services."

Comentarios: Extremely cost efficient scalable sales tax processing and reporting that eliminated all burdensome sales tax matters. Sales tax is now easy. By voluntarily signing up to remit sales taxes in SSUTA states my business is indemnified against audit risks in those states.

Puntos a favor: All sales tax functionality is simplified, and now is much more cost effective. The service has been completely re-engineered and is much improved. The new reporting and customer interface are superior to anything else on the market. I love not having to buy an expensive enterprise software solution. TaxCloud works seamlessly across multiple platforms and is designed to scale with my business needs. TaxCloud is a true very powerful cloud based system providing my business with a tremendous service that frees up valuable time and resources.

Contras: No real cons..at first customer service seems a concern. However, this is short lived once the immediate anxiety of employing a new service is overcome. I quickly realized that this is an efficient customer friendly self service platform, and after integrating the service most all customer service issues were unwarranted. Therefore, there was little need for me to actually request customer service. That said, this product is a tremendous value. I could pay more for a competing service with more immediate customer service, however there does not seem to be any advantage in doing so. Once up and running TaxCloud is seamless and needs no additional handholding, and their scalability, reporting and functionality is the best value out there.

  • Fuente de la reseña 
  • Publicado el 19/6/2018
Daniel I.
Director of Church Multiplication
Edición, 1001-5000 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    4 /5
  • Facilidad de uso
    3 /5
  • Características y funcionalidades
    4 /5
  • Asistencia técnica
    3 /5
  • Relación calidad-precio
    5 /5
  • Probabilidad de recomendación
    Sin valoración
  • Fuente de la reseña 
  • Publicado el 14/3/2018

"Solid plugin with woocommerce"

Puntos a favor: It was a bit difficult to setup, but once I got it going, it provides me with solid reporting every month.

Contras: It's a straightforward plugin as I use it with wordpress and woocommerce. Honestly, the biggest con is that the setup process wasn't easy. I also wish that I could download past invoices from the website, but currently it's only being emailed to me.

Respuesta de proveedores

por FedTax el 23/4/2018

Hi Daniel - Thanks for the review! We just released our new user interface to our website. Hopefully, the set-up process is easier to navigate now.

  • Fuente de la reseña 
  • Publicado el 14/3/2018
Jeffrey K.
Web Developer
Ha utilizado el software durante: Más de dos años
  • Calificación global
    2 /5
  • Facilidad de uso
    2 /5
  • Características y funcionalidades
    2 /5
  • Asistencia técnica
    1 /5
  • Relación calidad-precio
    1 /5
  • Probabilidad de recomendación
    0/10
  • Fuente de la reseña 
  • Publicado el 30/5/2018

"Slow/Poor Customer Support"

Puntos a favor: We have liked how easy it is to calculate shipping in our WooCommerce store when their Simple Sales Tax plugin is not having compatibility issues.

Contras: Our organization has been using TaxCloud for tax calculations over the past few years in conjunction with the free Simple Sales Tax plugin for WordPress. The original developer of the plugin did a good job of keeping it up to date with the changes in WordPress and WooCommerce. Then TaxCloud acquired the plugin and now dealing with customer support for the plugin is a nightmare. As others have said, support typically takes over a week to respond to tickets, even urgent ones. There was a recent software incompatibility with Simple Sales Tax and WooCommerce that took nearly two weeks to get addressed and resolved. The first person who replied, Stephen, obviously didn't read the ticket and provided a "solution" that was unrelated to the software plugin issue. The support staff later replied saying that he would provide an update once they had an action plan to fix the plugin issues but that reply never came. Eventually, they finally fixed the plugin issues but it simply took much longer than it should have. They recently changed their prices for the monthly package (we pay the fee because we don't allow them to file our tax returns for us). With the price increase evidently came no improvement in customer service. We're strongly considering switching to another tax services provider that has a better track record of actually helping customers, especially paying ones. This review is not unfair and is an accurate representation of our experience with the company.

Respuesta de proveedores

por FedTax el 4/6/2018

What Jeffrey indicates is accurate but has to be put into context. There was an issue with the SST plug-in caused by an poorly communicated update to the Woo platform which created the issue with the SST plug-in. In addition, we released our new UI and did a price change at the same time. This caused record ticket & call volume from our 1000's of clients which as a small company we needed to prioritize. Not using this an excuse but rather just sharing the reality of what happened. Our call volumes have returned to normal so response times are normalizing. I'd also point out that as the FREE and low cost provider in the marketplace we don't have the resources to pick-up every call or respond to email tickets as they come in. We apologize to Jeffrey for his experience and hope he will remain a TaxCloud customer.

  • Fuente de la reseña 
  • Publicado el 30/5/2018
Andrew M.
Hypnotist
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
  • Calificación global
    4 /5
  • Facilidad de uso
    3 /5
  • Características y funcionalidades
    4 /5
  • Asistencia técnica
    3 /5
  • Relación calidad-precio
    4 /5
  • Probabilidad de recomendación
    8/10
  • Fuente de la reseña 
  • Publicado el 5/2/2019

"Simply helps to keep track of sales taxes for internet transactions."

Comentarios: TaxCloud seems to have been improved significantly with a better UI. It is much simpler to use. It saves a lot of time and effort, and is a necessary service to those of us growing online sales in multiple states.

Puntos a favor: The free version is very useful. I think many will upgrade to the full version in time. From what I can tell, it is the best value.

Contras: None really. Can't complain at a free service and it was easier to set up that I anticipated.

  • Fuente de la reseña 
  • Publicado el 5/2/2019
Usuario verificado
Director of Ecommerce
Comercio minorista, 201-500 empleados
Ha utilizado el software durante: 6-12 meses
  • Calificación global
    1 /5
  • Facilidad de uso
    1 /5
  • Características y funcionalidades
    1 /5
  • Asistencia técnica
    1 /5
  • Relación calidad-precio
    1 /5
  • Probabilidad de recomendación
    0/10
  • Fuente de la reseña 
  • Fuente: GetApp
  • Publicado el 30/8/2019

"Stay Away - better options available"

Comentarios: overcharged by $1k over the course of 2 months and refuse to talk to me, answer the phone or resolve the issues. They will change your subscription and there is no way to revert. Waited on hold twice for over 15 mins
The website portal does not work and often results in just a blank screen

Puntos a favor: the tax rates calculate accurately that is the only good thing

Contras: customer service is non-existent and unresponsive

Respuesta de proveedores

por FedTax el 4/9/2019

It's challenging to respond to an anonymous review as we have no ability to investigate the claims. If the reviewer has unresolved issues I urge them to contact us. Our support team is available M - F 9AM to 6PM ET.

  • Fuente de la reseña 
  • Fuente: GetApp
  • Publicado el 30/8/2019