---
description: ¿Qué es y para qué sirve Lightspeed Retail? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ¿Qué es Lightspeed Retail? - Reseñas, precios y funciones - Capterra México 2026
---

Breadcrumb: [Inicio](/) > [Software de punto de venta](/directory/20052/point-of-sale/software) > [Lightspeed Retail](/software/120491/lightspeed-retail)

# Lightspeed Retail

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> Este punto de venta basado en la nube centraliza la gestión de inventarios y empleados, los informes de ventas y la contabilidad en todas las ubicaciones y canales.
> 
> Veredicto: 975 usuarios lo han valorado con **4.0/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa Lightspeed Retail?

Las funcionalidades de Lightspeed están alineadas con las prioridades de los comercios minoristas y los restauradores. Simplifica las tareas diarias y céntrate en lo importante: el crecimiento del negocio y la experiencia del cliente.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.0/5** | 975 Opiniones |
| Facilidad de uso | 4.1/5 | Basado en las opiniones generales |
| Asistencia al cliente | 3.9/5 | Basado en las opiniones generales |
| Relación calidad-precio | 3.8/5 | Basado en las opiniones generales |
| Funciones | 3.9/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Lightspeed
- **Ubicación**: Montreal, Canadá
- **Constitución**: 2012

## Contexto comercial

- **Precio inicial**: USD 109.00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), iPad (móvil)
- **Idiomas admitidos**: alemán, francés, inglés, neerlandés
- **Países disponibles**: Alemania, Australia, Bélgica, Canadá, Francia, Nueva Zelanda, Países Bajos, Reino Unido, Suiza

## Funciones

- API
- Acceso móvil
- Barcode/Ticket Scanning
- Base de datos de clientes
- CRM
- Carro de compra
- Catalog Management
- Contabilidad
- Control de inventario
- Control/Acceso remoto
- Creación de informes y estadísticas
- Creación de informes/análisis
- Creación de marca personalizable
- Cuentas de clientes
- Códigos de barras/RFID
- Facturación
- For Bakeries
- For Small Businesses
- Gestión de SEO
- Gestión de canales
- Gestión de clientes
- Gestión de comercio electrónico
- Gestión de contenidos
- Gestión de descuentos
- Gestión de inventario de minoristas
- Gestión de inventarios
- Gestión de pedidos
- Gestión de precios
- Gestión de productos
- Gestión de promociones
- Gestión de proveedores
- Gestión de páginas web
- Gestión de renovaciones de pedidos
- Gestión de órdenes de compra
- Historial de transacciones
- Informes de ventas
- Integración contable
- Marketing multicanal
- Optimización de inventario
- Pagos electrónicos
- Pantalla táctil
- Personalización
- Procesamiento de pagos
- Reconocimiento de códigos de barras
- Seguimiento de costes
- Seguimiento de ingresos
- Seguimiento de inventario
- Seguimiento de números de serie
- Sincronización de datos
- Third-Party Integrations

… y 12 características más

## Integraciones (en total: 76)

- 7shifts
- APPSeCONNECT
- Adobe Commerce
- Agendrix
- Amadeus
- Amaka
- Ascent360
- BevSpot Food and Beverage Management
- Birdeye
- Booxi
- CXMEngine
- Chowly
- City Hive
- Cloudbeds
- CoverManager

… y 61 integraciones más

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software de punto de venta](https://www.capterra.mx/directory/20052/point-of-sale/software)

## Categorías relacionadas

- [Software de punto de venta](https://www.capterra.mx/directory/20052/point-of-sale/software)
- [Software de punto de venta para iPad](https://www.capterra.mx/directory/30915/ipad-pos/software)
- [Software de control de inventarios](https://www.capterra.mx/directory/30106/inventory-control/software)
- [Software de punto de venta para minoristas](https://www.capterra.mx/directory/31656/retail-pos-system/software)
- [Programas de código de barras](https://www.capterra.mx/directory/10051/barcoding/software)

## Alternativas

1. [Epos Now](https://www.capterra.mx/software/152638/epos-now) — 3.8/5 (713 reviews)
2. [Shopify](https://www.capterra.mx/software/83891/shopify) — 4.5/5 (6670 reviews)
3. [PayPal](https://www.capterra.mx/software/179251/paypal) — 4.6/5 (26303 reviews)
4. [RetailEdge](https://www.capterra.mx/software/76636/retailedge) — 4.8/5 (186 reviews)
5. [Shopify POS](https://www.capterra.mx/software/205337/shopify-pos) — 4.6/5 (239 reviews)

## Opiniones

### "A great all-inclusive system" — 5.0/5

> **Steve** | *20 de enero de 2021* | Comercio minorista | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Integration across POS, eCommerce, Accounting, Data Analytics is excellent. We have been able to increase both sales and efficiency with this system. The accounting feature and its daily export to QuickBooks allows me to spend only a few minutes each day keeping books up to date. It certainly makes year-end a breeze. Lightspeed Analytics is an invaluable resource for forecasting and identifying areas of opportunity. Customer support is available 24/7 and if they aren't able to answer my question immediately, I have received a timely follow-up within a day or two.
> 
> **Puntos en contra**: There are some work-arounds that I have implemented. It would be nice to have the option for recurring billing and serial number tracking (not just adding a serial number to an item) as well as a better protocol for backordered items on Purchase Orders.
> 
> Our industry was using a server-based software which was cumbersome and VERY outdated. Switching to Lightspeed has allowed me to more easily fulfil online orders, process transactions remotely, and communicate with our customer base more effectively.

-----

### "Best POS for small businesses" — 5.0/5

> **Jessica** | *4 de septiembre de 2019* | Comercio minorista | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I moved from Lightspeed to Clover and it's night and day. I had to piecemeal the Clover system on the back end to be useful and Lightspeed hands you so much. I've since added more and more of the Lightspeed system like loyalty because their tools are amazing. One of the best parts is their customer service. You get quick answers and they go above and beyond. Whether it's something as simple as why isn't my shipping working on ecom or how can I verify my website with the different social media platforms, their FAQs and customer service team never disappoint. If you are thinking about switching, do it. You won't regret it. It's made me more efficient all around. Thanks Lightspeed\!
> 
> **Puntos en contra**: Lots of different options so it takes a bit to determine what you need to use.
> 
> One major benefit is how easy my ordering is with their PO system.

-----

### "Stay away from them" — 1.0/5

> **Andre** | *17 de junio de 2025* | Comercio minorista | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: Market leader, works well when you don’t need support, customer service is almost inexistent. Used to be good
> 
> **Puntos en contra**: Absolutely unacceptable predator To overcharge outside of contract for unwanted un-needed services. Unlawful company, stay away
> 
> No service, no support then extra charge without reason for no service just for penalty. Stay away from them

-----

### "Most complete and easy POS" — 5.0/5

> **Rosaline** | *2 de septiembre de 2020* | Alimentación y bebidas | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: It is easy to use as you can search for the individual items and put items in categories. It also enable us to put in modifier on each item with additional price too
> 
> **Puntos en contra**: Very expensive compared to other POS. Only if the report format can be modified to be a little bit more simpler
> 
> Very easy to use

-----

### "Great for Retail" — 5.0/5

> **Nerissa** | *29 de septiembre de 2022* | Comercio minorista | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: We have been using Lightspeed for our retail firearm business and this has been very helpful for us in monitoring our sales and inventory. This is great for small businesses like us and priced reasonably.
> 
> **Puntos en contra**: None that i can think of. Lightspeed has been great for our business.

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