
¿Quién usa Lightspeed Retail?
Las funcionalidades de Lightspeed están alineadas con las prioridades de los comercios minoristas y los restauradores. Simplifica las tareas diarias y céntrate en lo importante: el crecimiento del negocio y la experiencia del cliente.
¿Qué es Lightspeed Retail?
Lightspeed Retail POS es una solución móvil todo en uno y basada en la nube que optimiza la atención al cliente y la dirección de tu negocio en todas sus ubicaciones. ¡Gestiona inventario, clientes, empleados y ventas desde tu ordenador portátil, iPad o teléfono móvil! Acepta todos los métodos de pago y reduce el tiempo de salida tanto en el local como online. Ahorra tiempo utilizando catálogos de compras integrados. Toma decisiones basadas en datos para hacer crecer tu negocio. Supervisa los costes y el inventario antiguo y automatiza alertas de bajas existencias.
Información sobre Lightspeed Retail
Lightspeed
http://www.lightspeedhq.com
Fundada en 2005











Resumen de precios de Lightspeed Retail
Lightspeed Retail no tiene versión gratuita, pero ofrece una prueba gratis. La versión de pago de Lightspeed Retail está disponible a partir de USD 69.00/mes.
Precio inicial
USD 69.00/mes
Versión gratuita
No
Prueba gratis
Sí
Lightspeed Retail: implementación y asistencia
Asistencia
- En horario ininterrumpido (atiende un representante)
- Horas laborables
- En línea
Implementación
- Instalado: Mac
- En la nube, SaaS, web
- Móvil: nativo de iOS
Formación
- En vivo en línea
- Seminarios web
- Documentación
Funciones de Lightspeed Retail
Programas TPV para tiendas de ropa
- Asistencia del programa de fidelización
- Comercio electrónico
- Gestión de comisiones
- Gestión de descuentos
- Gestión de inventarios
- Gestión de precios
- Gestión de tarjetas de regalo
- Lectura de códigos de barras
- Pantalla táctil
- Seguimiento de ingresos
- Seguimiento de ventas
Software de comercio electrónico multicanal
- Carro de compra
- Comercio móvil
- Comercio social
- Gestión de SEO
- Gestión de canales
- Gestión de catálogos
- Gestión de ingresos
- Gestión de inventarios
- Gestión de pedidos
- Gestión de promociones
- Integración del mercado
- Marketing por correo electrónico
- Sincronización de datos
Lista completa de Software de comercio electrónico multicanal
Software de comercio electrónico para pequeñas empresas
- Carro de compra
- Comercio móvil
- Configurador de productos
- Cuentas de clientes
- Gestión de SEO
- Gestión de canales
- Gestión de catálogos
- Gestión de ingresos
- Gestión de inventarios
- Gestión de pedidos
- Gestión de promociones
- Marketing por correo electrónico
- Programa de fidelización
Lista completa de Software de comercio electrónico para pequeñas empresas
Software de control de inventarios
- Códigos SKU/UPC
- Códigos de barras/RFID
- Gestión de artículos
- Gestión de proveedores
- Gestión de renovaciones de pedidos
- Optimización de inventario
- Previsión
- Registro de entrada y salida
- Seguimiento de costes
- Seguimiento de inventario
- Seguimiento de números de serie
Software de punto de venta para iPad
- Asistencia del programa de fidelización
- Comercio electrónico
- Gestión de comisiones
- Gestión de descuentos
- Gestión de inventarios
- Gestión de precios
- Gestión de tarjetas de regalo
- Lectura de códigos de barras
- Permisos de acceso de usuarios
- Punto de venta para bares
- Punto de venta para restaurantes
- Seguimiento de ingresos
- Seguimiento de ventas
Software para gestión del stock de ropa
- Compras
- Facturación
- Gestión de almacén
- Gestión de cadena de suministro
- Gestión de catálogos
- Gestión de envíos
- Gestión de ingresos
- Gestión de inventarios
- Gestión de la producción
- Gestión de materiales
- Gestión de pedidos
- Gestión de productos
- Gestión de proveedores
Software para joyerías
- Diseño de joyas
- Envíos
- Gestión de comisiones
- Gestión de evaluaciones
- Gestión de marketing
- Gestión de mayoristas
- Gestión de precios
- Gestión de proveedores
- Gestión de varias tiendas
- Historial de compras del cliente
- Seguimiento de reparaciones
Software para punto de venta
- Firma electrónica
- Gestión de comisiones
- Gestión de descuentos
- Gestión de ingresos
- Gestión de tarjetas de regalo
- Integración de comercio electrónico
- Lectura de códigos de barras
- Perfil de cuenta de cliente
- Programa de fidelización
- Punto de venta (POS) al por menor
- Punto de venta para restaurantes
- Varias ubicaciones
Alternativas a Lightspeed Retail
Más alternativas a Lightspeed RetailOpiniones de Lightspeed Retail
Todas las opinionesCalificación general
Evaluación media
Steve J.
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Calificación global5 /5
-
Facilidad de uso5 /5
-
Características y funcionalidades4 /5
-
Asistencia técnica5 /5
-
Relación calidad-precio5 /5
-
Probabilidad de recomendación
- Fuente de la reseña
- Publicado el 20/1/2021
"A great all-inclusive system"
Comentarios: Our industry was using a server-based software which was cumbersome and VERY outdated. Switching to Lightspeed has allowed me to more easily fulfil online orders, process transactions remotely, and communicate with our customer base more effectively.
Puntos a favor: Integration across POS, eCommerce, Accounting, Data Analytics is excellent. We have been able to increase both sales and efficiency with this system. The accounting feature and its daily export to QuickBooks allows me to spend only a few minutes each day keeping books up to date. It certainly makes year-end a breeze. Lightspeed Analytics is an invaluable resource for forecasting and identifying areas of opportunity. Customer support is available 24/7 and if they aren't able to answer my question immediately, I have received a timely follow-up within a day or two.
Contras: There are some work-arounds that I have implemented. It would be nice to have the option for recurring billing and serial number tracking (not just adding a serial number to an item) as well as a better protocol for backordered items on Purchase Orders.
- Fuente de la reseña
- Publicado el 20/1/2021
Usuario verificado
-
Calificación global4 /5
-
Facilidad de uso4 /5
-
Características y funcionalidades5 /5
-
Asistencia técnica5 /5
-
Relación calidad-precio5 /5
-
Probabilidad de recomendación
- Fuente de la reseña
- Publicado el 7/1/2021
"The Point of Sale solution"
Comentarios: Overall, the software does a great job in helping Accountants, managers and front liners in the Retail industry. What's great is that it integrates with ECommerce to be more efficient in selling your products out there, not just from the brick and mortar setup, but in the online as well.
Puntos a favor: I tinkered with this software and got ot know this from the inside and out. I like the functionalities as it allows you to break free from the spreadsheet and manual entry. Gone are the days of tallying and doing adjustments on a piece of paper. It has filter functions for reporting, it auto calculates taxes by assigning it in the initial setup, browser printing integration, you can conveniently import inventory from a csv file to your POS system and export those reports in a csv format. The hardware associated to it works seamlessly like the tablets, scanners, and printers. Although , it endorses Apple products, it works perfectly fine with Windows operating systems. It also has a companion product which is called Lightspeed Accounting that is comparable to Quickbooks
Contras: A few bugs are slowly being fixed as each maintenance and update is released, just like any other software. Although workarounds can be done to remedy it, but you'd have to seek assistance from Tech Support.
- Fuente de la reseña
- Publicado el 7/1/2021
Usuario verificado
-
Calificación global1 /5
-
Facilidad de uso1 /5
-
Características y funcionalidades1 /5
-
Asistencia técnica1 /5
-
Relación calidad-precio1 /5
-
Probabilidad de recomendación
- Fuente de la reseña
- Fuente: GetApp
- Publicado el 10/1/2019
"Worst Business Decision"
Puntos a favor:
I have no pros. I would like to take this opportunity to preface my review with the fact that I am not a negative review writer. As a business owner myself, I generally live by the golden rule of doing business and give the benefit of the doubt in most cases.
I took the time to write this today because I simply want to save you from the hardship of the lessons learned by so many business owners here.
Contras:
If you are considering Lightspeed for your business, please STOP HERE and do research. Allow the hundreds of negative reviews that came before mine to be your bright waving red flag. I DEFINITELY wish someone had told me to read some of these before entering an agreement with this company. Also, my lawyer would have STRONGLY advised me against entering this agreement, but unfortunately it was too late for me.
Hopefully, it is NOT too late for you. I'll keep this short:
1.) Lightspeed is overpriced,
2.) Lightspeed's product is mediocre: glitchy and has limitations,
3.) Lightspeed contract terms are extremely binding, consider them unethical.
4.) Lightspeed will do nothing for you as a customer. Your concerns will be deferred from person to person all with their arms up in the air until you get tired of trying to find a reasonable resolution and you land here, at the end of your rope writing a negative review with hope that someone will learn from your mistake and stay away.
I'm pretty certain if the business owner died, Lightspeed will go after their loved ones for a payout.
This is not a company any business owner should do business with.
Respuesta de proveedores
por Lightspeed POS el 14/1/2019
Hi,
We would like to sincerely apologize for your recent experience, and we are sorry to hear you were less than satisfied with the product and service received.
We value our customers feedback, and would like to learn more about your specific experience, to have the opportunity to address your needs and concerns.
As we are unable to identify your business, please feel free to contact us at your convenience: 1(866) 932-1801 ext 8000. Our Customer Success team would be more than happy to connect with you.
We look forward to having the chance to speak with you.
Thank you,
Lightspeed Customer Success
- Fuente de la reseña
- Fuente: GetApp
- Publicado el 10/1/2019
Donna A.
-
Calificación global5 /5
-
Facilidad de uso5 /5
-
Características y funcionalidades5 /5
-
Asistencia técnica4 /5
-
Relación calidad-precio5 /5
-
Probabilidad de recomendación
- Fuente de la reseña
- Publicado el 28/10/2020
"Easy to build, train and implement"
Comentarios:
I worked with other POS systems in the past and find Lightspeed much more user friendly than the others. You can build your menu in literally a few hours and the flexibility is amazing! I have not come across a single scenario in the build that isn't already addressed within the system. And the video tutorials are well done, explaining processes step by step,
The technical support team are quick to respond and follow through issues to resolution. I recommended Lightspeed to two colleagues already and will continue to share my positive experiences with others.
Puntos a favor:
*Ability to build system at any location
*Ease of use
*Well produced self help videos
*Ability to delete mistakes
*Helpful technical support team
*Integration with Cloudbeds
Contras: The end of day closing process is not as clear as it could be
- Fuente de la reseña
- Publicado el 28/10/2020
Andrew D.
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Calificación global4 /5
-
Facilidad de uso4 /5
-
Características y funcionalidades3 /5
-
Asistencia técnica5 /5
-
Relación calidad-precio4 /5
-
Probabilidad de recomendación
- Fuente de la reseña
- Publicado el 28/12/2020
"Packs some punch among the punchless"
Comentarios:
We are a 40 year Brick and Mortar AND E-commerce company that carries 1000s of unique skus. Needing a software that is heavier than just the POS is essential. Inventory management and the ability to integrate with E-commerce was a non-negotiable for my next POS.
Lightspeed does have some frequent, mostly minor bugs, it is nice that they constantly update and enhance their program. There often seems to be a disconnect between software designers and the retail experience, but this program bridges the data management needed to go with the point of sale functionality.
Product management has been efficient. Customer service has been very helpful via telephone or chat and are always available which is nice. Even better, the amounts of time to need to contact customer service is minimal. After one year of use, I can say I use this program with confidence and I believe it packs the punch needed to handle scale.
Puntos a favor:
Customer Support is included and accessible
Intuitive
Useful for heavy amounts of inventory
Cloud Based
Accessible via multiple operating systems
Integrated with Cayan for seamless transition from my previous POS
Has extensions that enable enhanced reporting, loyalty and ecommerce integration
Updates are included
Contras:
Frequently Buggy
UX issues at times
E-commerce integration is through third party
Advanced Reporting is an additional cost and is still poorly designed and buggy
Long waits for Customer Support
Widespread Outages do Occur
- Fuente de la reseña
- Publicado el 28/12/2020