GoServicePro

GoServicePro

4.5 / 5 3 reseñas

¿Quién utiliza este software?

GoServicePro is field service scheduling software for HVAC, plumbing, electrical, and other types of field service businesses to manage scheduling, dispatch, customers, and parts.


Valoración media

3 reseñas
  • 4.5 / 5
    En general
  • 4.5 / 5
    Facilidad de uso
  • 4.5 / 5
    Atención al cliente
  • 3 / 5
    Características
  • 3 / 5
    Relación calidad-precio

Detalles del producto

  • Precio de partida
    $45/mes
  • Versión gratuita
    No
  • Implementación
    Instalado: Mac
    En la nube, SaaS, web
    Instalado: Windows
    Móvil: nativo de iOS
    Móvil: nativo de Android
  • Formación
    En persona
    En directo en línea
    Documentación
  • Asistencia
    En horario ininterrumpido (atiende un representante)
    Horas laborables
    En línea

Datos del proveedor

  • GoServicePro
  • http://www.goservicepro.com
  • Fundada en 2001

Información sobre este software

Founded by field service experts in 2001, GoServicePro offers solutions that enable end-to-end field service operations. Our comprehensive suite of integrated products provides intelligent and automated field service scheduling, partner management and real-time wireless communications for mobile field service resources. GoServicePro is a bundled solution that is comprised of modules that can be implemented individually or as an integrated solution to enable all elements of a service business.


Funciones de GoServicePro

  • Billing & Invoicing
  • Contract Management
  • Control de inventario
  • Customer Database
  • Gestión de centros de atención telefónica
  • Job Management
  • Job Tracking
  • Mobile Access
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Billing & Invoicing
  • Contact Database
  • Contract Management
  • Dispatching
  • Firma electrónica
  • Gestión de inventario
  • Mobile Access
  • Payment Collection in the Field
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Time Clock
  • Work Order Management
  • Contract Management
  • Control de inventario
  • Customer Database
  • Dispatch Management
  • Job Management
  • Preventive Maintenance
  • Quotes / Estimates
  • Recurring Appointments
  • Routing
  • Scheduling
  • Task Management

Últimas reseñas disponibles sobre GoServicePro

Traducción realizada automáticamente. Mostrar la reseña original

ServicePro is easy to use but not very user Friendly

3/5
En general
3 / 5
Facilidad de uso
3 / 5
Características y funcionalidad
3 / 5
Asistencia al cliente
3 / 5
Relación calidad-precio

Comentarios: Make it more user friendly for Business Users.

Puntos a favor: It is a great tool for the IT departments to use. It even saves details from Email sent by creator.

Puntos en contra: It is not very user friendly for business users. Only the ticket requestor on business side can update the ticket without any help from the IT Help Desk.

Traducción realizada automáticamente. Mostrar la reseña original

Great Field Service Management Software

5/5
En general
5 / 5
Facilidad de uso
5 / 5
Asistencia al cliente
Relación calidad-precio

Comentarios: We switched over to GoServicePro about a year and a half ago. We had used several other field service management programs in the past, and were getting frustrated by the lack of support and promises that never came true. GoServicePro seems to have everything we could dream of all in one, and we've never been happier with a piece of software. Pros:
- Preventative Maintenance. This allows us to set up reoccurring work orders for the future, which can then be auto assigned.
- QuickBooks Integration. All of our invoices and billing we do in GoServicePro is able to quickly be transferred over to Quickbooks.
- Helpful Customer Support. Whenever we have a question they have been very fast and helpful.
- Out of Service Mobile Devices. When we have techs go out into the field, there is a moderate chance they will be out of a service area on our Verizon data plan. GoServicePro's app still allows the techs to work while in an area without service, and then automatically sinks back up to the cloud when they return to an area of service.
Cons:
- The only one I can think of is that their browser requires internet, but this is the case for all other field service software that we have looked.
Overall:
Everyone in our office and in the field loves using GoServicePro!