--- description: ¿Qué es y para qué sirve CDK Global? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es CDK Global? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Software para concesionarios](/directory/20005/auto-dealer/software) > [CDK Global](/software/122988/cdk-global) # CDK Global Canonical: https://www.capterra.mx/software/122988/cdk-global Página: 1 de 10\ Siguiente: [Página siguiente](https://www.capterra.mx/software/122988/cdk-global?page=2) > CDK Global es el proveedor líder de soluciones en tecnología de venta minorista de vehículos para concesionarios y fabricantes de todo el mundo. > > Veredicto: 209 usuarios lo han valorado con **4.1/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.1/5** | 209 Opiniones | | Facilidad de uso | 4.0/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.0/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.0/5 | Basado en las opiniones generales | | Funciones | 4.1/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: CDK Global - **Constitución**: 1974 ## Contexto comercial - **Público objetivo**: 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: francés, inglés - **Países disponibles**: Canadá, Estados Unidos ## Funciones - Base de datos de contactos - Contabilidad - Creación de informes/análisis - Departamento de atención al cliente - Gestión de clientes potenciales - Gestión de contactos - Gestión de documentos - Gestión de inventarios - Gestión de ventas al por menor - Gestión financiera - Para concesionarios de automóviles - Seguimiento de arrendamientos - Seguimiento de interacciones ## Opciones de asistencia - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software para concesionarios](https://www.capterra.mx/directory/20005/auto-dealer/software) ## Categorías relacionadas - [Software para concesionarios](https://www.capterra.mx/directory/20005/auto-dealer/software) - [Sistema CRM](https://www.capterra.mx/directory/2/customer-relationship-management/software) - [Software de contabilidad para concesionarios](https://www.capterra.mx/directory/31296/auto-dealer-accounting/software) ## Alternativas 1. [Carsforsale.com](https://www.capterra.mx/software/178449/carsforsale) — 4.6/5 (2363 reviews) 2. [AutoManager](https://www.capterra.mx/software/2058/deskmanager) — 4.9/5 (238 reviews) 3. [DealerCenter](https://www.capterra.mx/software/71935/dealercenter) — 4.9/5 (1481 reviews) 4. [AutoRaptor CRM](https://www.capterra.mx/software/118844/autoraptor-crm) — 4.6/5 (273 reviews) 5. [Frazer](https://www.capterra.mx/software/34553/frazer-auto-dealer-software) — 4.7/5 (150 reviews) ## Opiniones ### "CDK is great..If only it was more user friendly" — 5.0/5 > **Jeffrey** | *27 de noviembre de 2023* | Automoción | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I like that CDK has many important functions that add value to our daily operations. I like the fact it serves many functions in an all in one software. > > **Puntos en contra**: I wish CDK was more user friendly. On the F\&I side, be ready to train employees for weeks before being fully ready to sign a customer up. > > CDK is great, it has many features built in one single product. ----- ### "Software unmatched\!" — 4.0/5 > **ZACHARIAH** | *5 de mayo de 2025* | Transporte/transporte en camión/ferrocarril | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The part look up system, it worked very well. I really enjoyed the fact that when you type just partial part of a number you were looking for, it would pull all possibilites. > > **Puntos en contra**: The adjustment system, such as bin counts. When adjusting a part out of inventory, sometimes it would adjust to a negative quantity, which would throw inventory levels off. > > Great experience for the time I used CDK, it was a little difficult to learn the system at first, but once setup, it was a very smooth operation. ----- ### "Could use some improvements" — 4.0/5 > **Audra** | *7 de junio de 2026* | Automoción | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: I like that the information I need is in one place mand that it can be used for verious things, i.e. acounting, ordering etc. > > **Puntos en contra**: What I like least is that you can only search by account number, invoice or part number and not by VIN or PO, it freezes up a lot and has had issues being usable at all numerous times in the last couple years and it does not save your settings when you change them, as soon as you restart your computer it goes back to the originaly settings, even though I have hit save numerous times in each screen it does not safe. For instance when you change the inversion color from the ugly gold to a different color it will not stay. I do wonder about how secure it is however especially after it was hacked last, it made work very difficult. > > My overall experience is good. I feel there a lot of things however that can be improved and have seen them offered on other programs. ----- ### "Assistant Parts Manager" — 2.0/5 > **Austin** | *2 de septiembre de 2025* | Transporte/transporte en camión/ferrocarril | Valoración de la recomendación: 1.0/10 > > **Puntos a favor**: Not entirely sure if I can list something that I like the most. I have looked into other DMS systems and thus far, over the past three years, I have found that CDK is well behind the times and I can't think of anything I like the most other than I have been using it for 14 years and I know how to navigate through it. > > **Puntos en contra**: Almost everything, very difficult to find things within CDK that you don't know about. Just the other day I tried to find where I could delete something out of the system, vendor codes/sources, and it took me almost an hour to figure it out even with the "launch code search" function. > > It gets the job done but with a disconnect on all sides. There are other DMS systems out there that flow much better and answer a lot of things that we need and CDK just doesn't seem to want to bring their system into the 21st century. ----- ### "CDK global" — 5.0/5 > **Samuel** | *6 de junio de 2026* | Automoción | Valoración de la recomendación: 3.0/10 > > **Puntos a favor**: Ease in looking up training classes, ordering toner and and CDK University which has tons of info on CDK reports and options. > > **Puntos en contra**: It sometimes has issues loading and gets caught between CDK University and CDK unify when you first try to load them. > > I like the fast lane and web suite options and all of the reports that you can run daily along with the MIS drill drill down ----- Página: 1 de 10\ Siguiente: [Página siguiente](https://www.capterra.mx/software/122988/cdk-global?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/122988/cdk-global) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados