¿Qué es Verizon Connect?
El software de gestión de flotas de Verizon Connect para pequeñas y medianas empresas puede ayudarte a descubrir costes ocultos de combustible y operaciones y, al mismo tiempo, revelar el potencial para una mayor eficiencia. Usa los paneles y las herramientas de informes para analizar tendencias y medir con precisión el rendimiento de tu flota. Gracias a la supervisión permanente, puedes administrar eficazmente el comportamiento inseguro, el uso no autorizado o las desviaciones del procedimiento estándar. Pronto sabrás cómo puedes ahorrar y operar una flota más eficiente.
¿Quién usa Verizon Connect?
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Opinones de Verizon Connect
It's one of the best purchases our company ever made.
Comentarios: We love this software, and we have cut down on employees unapproved use of company vehicles and improved employee driving safety by using it.
Puntos a favor:
We've been using Fleetmatics, now Verizon Reveal, for years. We initially signed up with them because we wanted to keep track of what employees were doing in our company vehicles, but this software is capable of so much more. From tracking our oil changes to sending us alerts when employees are speeding, we use this every day. The customer service is amazing also, and there's a pretty nice referral program.
It recently went through a revamp, and we did a training for the new system about a year before it was actually released. It was a little bit of a messy transition, but once we downloaded the new apps to our phones and got over the hump of getting everyone back on the same page, it's been amazing. The upgraded graphical user interface and new features are great.
my review 12
Comentarios: It's worth noting that these are generally reported cons, and the actual experience of users may vary depending on their specific use case and requirements.
Puntos a favor:
Mobile access: Allows employees to access the platform from anywhere, at any time.Work order management: Helps businesses streamline their operations and improve efficiency.Asset tracking: Allows businesses to track their assets in real-time.Inventory management: Allows businesses to track their inventory in real-time.Scheduling: Allows businesses to manage their appointments and resources easily.Billing & Invoicing : Allows businesses to manage their billing and invoicing in one place.Service history: Allows businesses to keep track of past work orders and maintenance schedules.Maintenance scheduling: Allows businesses to schedule and track their maintenance tasks easily.Contact database: Allows businesses to manage customer information easily.Routing: Allows businesses to optimize their field operations and increase efficiency.
Cost: Verizon Connect may be costly for small and mid-size business.Technical difficulties: Some users have reported experiencing technical difficulties while using the platform.Limited customization: Some users have reported that the platform does not offer enough customization options to suit their specific needs.Limited integrations: Some users have reported that the platform does not integrate with other software and systems they use.
This software is basically legalized theft
Comentarios: This has been by far the worst experience with a product ever. The customer support is non existent. You ask for support because of a faulty unit in a vehicle, they send someone to change it and take the faulty one back and they charge you for the BOTH faulty unit's monthly service AND unit charge. Once you bring this up to attention they ignore your emails or calls.i had 8 units at one point and someone they ended up adding 3 more and when this was brought to attention, all my emails were ignored and they kept charging me for those units. When i tried canceling the contract i was ignored. i tried canceling the contract for several months and i mean a good 5 to 7 months. My Rep [sensitive content hidden] ignored me and then proceeded to tell me she had no control over my account because there was a new Rep for my account. She gives me the new rep's email, i email the rep with my issues and concerns and he then proceeds NEVER reply to any emails. The whole team needs to be fired. There is nothing positive about the services or products. I tried canceling my service contract back around april 2020 and nobody helped me do so. To this day!! they are still trying to charge me for services, TWO YEARS LATER!!. best words to describe the entire team of customer support and sales team is MONEY HUNGRY, PREDATORY
Puntos a favor:
Nothing. absolutely nothing. the only thing that works is the geofencing. Everything else is complete trash.
There is no real time tracking. The GPS is so inaccurate is simply beyond me why Verizon Connect is allowed to sell such an unsuccessful product. The GPS tracking is broken.
Very satisfied with Verizon as long as the prices don’t continue to go up I will stay with rising th
Comentarios: Extremely satisfied phone service maybe the Internet would possibly be a better overall but otherwise very satisfied thank you my name is Steven SOrisio truckee Inc
Puntos a favor:
All about the reception reception reception and my customer service in Coos Bay Oregon really small branch has been very very helpful that’s another reason I switched to rising because of Coos Bay Oregon
Still needs better reception in them roll areas need some kind of a Wii boost set up get better reception in a commercial truck that would be the only things very satisfied
Comentarios: Very good. We always get the phone calls or messages and I love how if a message is sent, it comes to my email.
Puntos a favor:
I love that I am able to forward our work calls to my cell phone. So not matter where I am at, I can answer the phone.
The app can be tricky. I just use the desk phone we were given and make changes from it, if I will be out of the office.
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