---
description: ¿Qué es y para qué sirve Urgent? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ¿Qué es Urgent? - Reseñas, precios y funciones - Capterra México 2026
---

Breadcrumb: [Inicio](/) > [Software de mantenimiento](/directory/30058/maintenance-management/software) > [Urgent](/software/126727/emaintenance)

# Urgent

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> Administra actividades de mantenimiento, contratistas, rendimiento de activos y problemas de cumplimiento de normas. Información en tiempo real para todas las partes interesadas.
> 
> Veredicto: 13 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa Urgent?

Organizaciones de venta minorista, ocio, hostelería y salud multisitio o multimarca con más de 100 sitios. Negocios que requieren mantenimiento reactivo o programado para asegurar la operación rentable.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.4/5** | 13 Opiniones |
| Facilidad de uso | 4.2/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.6/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.4/5 | Basado en las opiniones generales |
| Funciones | 3.8/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Techniche
- **Ubicación**: Milton Keynes, RU
- **Constitución**: 1997

## Contexto comercial

- **Precio inicial**: USD 30,000.00
- **Público objetivo**: 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: alemán, español, francés, inglés, neerlandés
- **Países disponibles**: Alemania, Australia, Brasil, Canadá, Estados Unidos, México, Reino Unido

## Funciones

- Acceso móvil
- Alertas y notificaciones
- Asset Lifecycle Management
- Creación de informes y estadísticas
- Facturación
- Gestión de contratos o licencias
- Gestión de documentos
- Gestión de inventarios
- Gestión de pedidos de trabajo
- Gestión de técnicos
- Historial de servicios
- Mantenimiento preventivo
- Programación
- Programación del mantenimiento
- Seguimiento de activos

## Opciones de asistencia

- E-mail/Help Desk
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software de mantenimiento](https://www.capterra.mx/directory/30058/maintenance-management/software)

## Categorías relacionadas

- [Software de mantenimiento](https://www.capterra.mx/directory/30058/maintenance-management/software)
- [Software CMMS](https://www.capterra.mx/directory/30032/cmms/software)
- [Software para mantenimiento de edificios](https://www.capterra.mx/directory/30102/building-maintenance/software)

## Alternativas

1. [Fracttal One](https://www.capterra.mx/software/159911/fracttal) — 4.6/5 (1773 reviews)
2. [MaintainX](https://www.capterra.mx/software/179296/getmaintainx) — 4.8/5 (1005 reviews)
3. [Limble](https://www.capterra.mx/software/162600/limble-cmms) — 4.8/5 (738 reviews)
4. [Maintenance Connection](https://www.capterra.mx/software/12444/maintenance-connection) — 4.4/5 (443 reviews)
5. [eMaint CMMS](https://www.capterra.mx/software/100468/emaint-cmms) — 4.5/5 (384 reviews)

## Opiniones

### "Great experience, very user friendly and ensures you can manage your assets efficient" — 5.0/5

> **Anders** | *3 de noviembre de 2017* | Construcción | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The software is very user friendly, easy to use and the flexibility to adapt to different workflows and processes makes the software very valuable as you don´t need  a lot of development if you find new more efficient and optimized ways of working. Furthermore it allows you to manage your assets in a lean and efficient way and reducing the manual input to a minimum but gives you a good overview to action any pain points or poor performance.
> 
> **Puntos en contra**: Still some development needed on the app, but it is coming on-going and Urgent Technology is working on a road map for future developments that I find very professional.

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### "Easy to use platform" — 4.0/5

> **Jason** | *18 de marzo de 2020* | Comercio minorista | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Developers are open to suggestions on ways to improve the software. Implementation can either be free of charge if it benefits the system, or chargeable depending on its ranking score. The platform is relatively straight forward to use and you ca easily extract data out in excel to analyse.
> 
> **Puntos en contra**: Bugs can impact day to day use but end to end testing could alleviate these issues. Updates to fix bugs can occur during out of schedule or scheduled (quarterly) release. My preference would be to push updates out of schedule to reduce business impact.
> 
> Overall the experience is positive. I frequently take suggestions from contractors and pass this onto support. The support team are helpful and strive to provide a quality service. Development can take time and more often than not, there is a wait involved to see improvements implemented into the system. There is the ability to fast track this as a chargeable item.

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### "Somewhat tedious in moving around which will get better once familiar." — 4.0/5

> **Andrew** | *6 de noviembre de 2017* | Servicios para el consumidor | Valoración de la recomendación: 6.0/10
> 
> **Puntos a favor**: Auto generated info enter pre-launch helps a lot. It allows user to enter tickets without review first. Invoicing appears to be better although still some missing components that should be included.
> 
> **Puntos en contra**: Some missing components that were in old system. Moving around the system seems to take some added clicks of the mouse. Need a widget to tell you when ticket was NOT sent to a contractor.
> 
> Unknown

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### "Nice tool, the E+ experience is quite enjoying\! Easy to handle." — 4.0/5

> **Alejandro** | *27 de noviembre de 2017* | Construcción | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: This is not the first time that I'm confront to a CMMS system. So, the most important feature that I like is the way that you can parameter assignments in the system. At the beginning I find it quite long, but when you get use to, you become more quick and the process respond is instantaneous.
Also, the way you handle work orders is quite simple. There is no need of a advanced training to use the system.
> 
> **Puntos en contra**: I think, it 'll be the action notes module. The parameters od this module must be enhanced on the future.
> 
> Time saving is huge\!
We can also report that the synergy around this  tool allows to excel our FM performances.

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### "Overall Performance" — 4.0/5

> **Jean-Paul** | *26 de marzo de 2020* | Petróleo y energía | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Performance 
Lay-out
Export to Excel....
> 
> **Puntos en contra**: Interface with financial process
limited possibility to create BI reports 
Sharing of reporting
> 
> Maintenance of Petrol Stations (1700)

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