18 años ayudando a las empresas mexicanas
a elegir el mejor software
Urgent
¿Qué es Urgent?
eMaintenance+ maneja todos los trabajos rutinarios que suelen ser administrados por una mesa de ayuda, ya que distribuye el 70 % de los trabajos automáticamente. eMaintenance+ gestiona y mide el mantenimiento reactivo, el rendimiento del proveedor, el tiempo de inactividad del equipo, el mantenimiento programado, los inventarios de activos y los incidentes de salud y seguridad. eMaintenance+ proporciona una sola vista de la operación completa del mantenimiento y recoge datos en tiempo real para la evaluación comparativa y conocer con precisión el desempeño del mantenimiento.
¿Quién usa Urgent?
Organizaciones de venta minorista, ocio, hostelería y salud multisitio o multimarca con más de 100 sitios. Negocios que requieren mantenimiento reactivo o programado para asegurar la operación rentable.
¿Tienes dudas sobre Urgent?
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Urgent
Otras alternativas interesantes a Urgent
Opinones de Urgent
Great experience, very user friendly and ensures you can manage your assets efficient
Puntos a favor:
The software is very user friendly, easy to use and the flexibility to adapt to different workflows and processes makes the software very valuable as you don´t need a lot of development if you find new more efficient and optimized ways of working. Furthermore it allows you to manage your assets in a lean and efficient way and reducing the manual input to a minimum but gives you a good overview to action any pain points or poor performance.
Contras:
Still some development needed on the app, but it is coming on-going and Urgent Technology is working on a road map for future developments that I find very professional.
Easy to use platform
Comentarios: Overall the experience is positive. I frequently take suggestions from contractors and pass this onto support. The support team are helpful and strive to provide a quality service. Development can take time and more often than not, there is a wait involved to see improvements implemented into the system. There is the ability to fast track this as a chargeable item.
Puntos a favor:
Developers are open to suggestions on ways to improve the software. Implementation can either be free of charge if it benefits the system, or chargeable depending on its ranking score. The platform is relatively straight forward to use and you ca easily extract data out in excel to analyse.
Contras:
Bugs can impact day to day use but end to end testing could alleviate these issues. Updates to fix bugs can occur during out of schedule or scheduled (quarterly) release. My preference would be to push updates out of schedule to reduce business impact.
Somewhat tedious in moving around which will get better once familiar.
Comentarios: Unknown
Puntos a favor:
Auto generated info enter pre-launch helps a lot. It allows user to enter tickets without review first. Invoicing appears to be better although still some missing components that should be included.
Contras:
Some missing components that were in old system. Moving around the system seems to take some added clicks of the mouse. Need a widget to tell you when ticket was NOT sent to a contractor.
Nice tool, the E+ experience is quite enjoying! Easy to handle.
Comentarios:
Time saving is huge!
We can also report that the synergy around this tool allows to excel our FM performances.
Puntos a favor:
This is not the first time that I'm confront to a CMMS system. So, the most important feature that I like is the way that you can parameter assignments in the system. At the beginning I find it quite long, but when you get use to, you become more quick and the process respond is instantaneous. Also, the way you handle work orders is quite simple. There is no need of a advanced training to use the system.
Contras:
I think, it 'll be the action notes module. The parameters od this module must be enhanced on the future.
Alternativas consideradas:
Overall Performance
Comentarios: Maintenance of Petrol Stations (1700)
Puntos a favor:
Performance Lay-out Export to Excel....
Contras:
Interface with financial process limited possibility to create BI reports Sharing of reporting
