--- description: ¿Qué es y para qué sirve Docebo? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es Docebo? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Software LMS para la hostelería](/directory/32444/hospitality-lms/software) > [Docebo](/software/127213/docebo) # Docebo Canonical: https://www.capterra.mx/software/127213/docebo Página: 1 de 11\ Siguiente: [Página siguiente](https://www.capterra.mx/software/127213/docebo?page=2) > Docebo es un sistema de gestión de aprendizaje (LMS) galardonado y fácil de usar, diseñado para aumentar el rendimiento y el compromiso de aprendizaje. > > Veredicto: 237 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Docebo? Docebo es una solución flexible y escalable diseñada para satisfacer las necesidades de negocios de cualquier tamaño, desde pequeñas y medianas, hasta grandes empresas/compañías. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.4/5** | 237 Opiniones | | Facilidad de uso | 4.3/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.2/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.2/5 | Basado en las opiniones generales | | Funciones | 4.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Docebo - **Ubicación**: Toronto, Canadá - **Constitución**: 2005 ## Contexto comercial - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, checo, chino, chino tradicional, coreano, danés, español, finés, francés, húngaro, indonesio, inglés, italiano, japonés, neerlandés, noruego, polaco, portugués, ruso, sueco, tailandés, árabe - **Países disponibles**: Alemania, Australia, Austria, Brasil, Bélgica, Canadá, Dinamarca, España, Estados Unidos, Finlandia, Francia, Irlanda, Italia, Japón, Luxemburgo, México, Noruega, Países Bajos, Reino Unido, Suecia y 1 más ## Funciones - Acceso móvil - Administración de la formación - Aprendizaje asíncrono - Aprendizaje colaborativo - Aprendizaje interactivo - Aprendizaje mixto - Aprendizaje móvil - Aprendizaje profundo - Autoría de cursos - Autoría de cursos integrada - Biblioteca de contenidos - Biblioteca de cursos - Búsqueda de texto completo - Certificación y licencias - Clase virtual - Conformidad con SCORM - Controles o permisos de acceso - Creación de informes y estadísticas - Creación de marca personalizable - Creación de plano conceptual - Formación de empleados - Gestión de aprendizaje - Gestión de asignaciones - Gestión de contenidos - Gestión de cursos - Gestión de documentos - Gestión de evaluaciones - Gestión de la formación - Gestión de usuarios - Herramientas de colaboración - Importación y exportación de datos - Ludificación - Líneas e itinerarios educativos - Modelos personalizables - Métricas de rendimiento - Opciones de publicación de contenidos - Panel de actividades - Portal de empleados - Portal del alumno - Procesamiento de lenguaje natural - Publicación de cursos - Seguimiento de cursos - Seguimiento de la conformidad - Seguimiento de la participación - Seguimiento del avance - Self-paced Learning - Tests/Evaluaciones - Third-Party Integrations - Varios idiomas - Visualización de datos … y 2 características más ## Integraciones (en total: 77) - ADP Comprehensive Services - ADP Workforce Now - Accredible - Adobe Connect - Adobe Connect Learning - Adyen - Amazon S3 - Auth0 - BambooHR - Box - Confluence - Create - Credly - Digital Samba - Dropbox … y 62 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software LMS para la hostelería](https://www.capterra.mx/directory/32444/hospitality-lms/software) ## Categorías relacionadas - [Software LMS para la hostelería](https://www.capterra.mx/directory/32444/hospitality-lms/software) - [Plataformas LMS](https://www.capterra.mx/directory/30020/learning-management-system/software) - [Herramientas de aprendizaje móvil](https://www.capterra.mx/directory/30954/mobile-learning/software) - [Sistemas de gestión de contenidos CMS](https://www.capterra.mx/directory/10007/content-management/software) - [Herramientas de autor eLearning](https://www.capterra.mx/directory/31278/elearning-authoring-tools/software) ## Alternativas 1. [Canvas](https://www.capterra.mx/software/127214/canvas) — 4.6/5 (4332 reviews) 2. [Moodle](https://www.capterra.mx/software/80691/moodle) — 4.3/5 (3387 reviews) 3. [Absorb](https://www.capterra.mx/software/61763/absorb-lms) — 4.5/5 (356 reviews) 4. [360Learning](https://www.capterra.mx/software/211429/360learning) — 4.7/5 (508 reviews) 5. [Connecteam](https://www.capterra.mx/software/153140/connecteam) — 4.6/5 (5306 reviews) ## Opiniones ### "Well Organized and Customizable LMS Platform" — 5.0/5 > **Pallavi** | *26 de diciembre de 2025* | Banca | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: A comprehensive course management tool support different content types, including multi - media, video, graphics and presentations. It allows for easy and smart course creation for all types of learners; one can easily manage and track the learning activity across different tiers of learners. > > **Puntos en contra**: One cannot make easy graphic level modifications, without basic knowledge of HTML and CSS. The user experience is not that great as compared to other Learning Management systems. > > Docebo offers a comprehensive suite of features that empower organizations to deliver effective training programs, enhance learner engagement, and achieve measurable results in their learning and development initiatives ----- ### "Solid Learning Management System" — 4.0/5 > **Valerie** | *7 de febrero de 2025* | Educación superior | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Good ease of use and comprehensive tools. > > **Puntos en contra**: Inconsistency in the account management team. I have had three account managers in one year. > > Docebo came to me very highly recommended. The team did a great, clear sales presentation. They were very pushy at the contract signing period, offering and then going back on special pricing. Although we were a bit put off, we did sign a contract with Docebo. The most value part was the 4-month on boarding. \[sensitive content hidden\] our trainer was outstanding. In addition to creating a training plan that matched our needs, he focused on important topics and held ad hock meeting with my group. Likewise, he was very response with email questions. We are please with the product - creating courses and learning plans are easy. ----- ### "Customer support is essentially non-existent below Enterprise level" — 2.0/5 > **Usuario verificado** | *17 de mayo de 2019* | Administración educativa | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Docebo is forward-thinking and definitely has some good ideas in theory. It initially attracted our company based on its clean user interface and entry-level price point. > > **Puntos en contra**: Their webinar integration functions caused massive headaches for our staff and users. Integrations would fail without warning, and Docebo support was never willing or able to help us find a permanent solution. Webinar failures caused a great deal of frustration among our users and discouraged repeated use. Additionally, there are quite a few bugs in their user management and notification management admin features. Our staff spent a massive amount of time opening tech support tickets for these issues and trying to get them "elevated" in order that they may actually be addressed. While most issues were relatively small, added together they played a large role in killing our team's momentum. Finally, the general intuitiveness of the admin menu and setup is below par. Numerous important functions are buried in sub-menus or require strange, unexplained box-checking. It doesn't help that their Knowledge Base only provides superficial introductions to these processes. > > Our biggest mistake was not doing a better job of gauging the level of customer support we would receive as a "basic" user. At our level, Docebo offers no implementation support and very little admin training before you go live. It is essentially an unsupported product. Our sole recourse for help became tech support tickets, and for much of the time we were customers, the Docebo team was facing a massive backlog of these tickets. It wasn't uncommon to wait two weeks for a response to a simple technical issue. What really caused massive frustration internally was Docebo's insistence that we either upgrade to the Enterprise service level or continue to experience similar failures. Time and time we tried to work with them to find ways to stabilize our situation, and we were willing to pay more for additional services. Docebo would not even begin to negotiate with us. I personally felt they took zero accountability for our team's success with their platform, and as paying customer of any level, that is unacceptable and insulting. Unless you have a crack team of LMS admin experts and instructional designers who can pick up Docebo's slack, I recommend you stay far, far away from this company. ----- ### "Solid and mostly logical LMS that is growing in the right direction" — 5.0/5 > **Jennifer** | *9 de diciembre de 2024* | Servicios financieros | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Docebo is a solid choice for a corporate LMS. Features currently meet most needs for running compliance and professional development learning programs, and a lot of the newest features/roadmap plans are ambitious and exciting. The development team listens to the needs/wants of the Docebo Community and introduces new features/advances quarterly, which is enough to make you feel like there is true progress but not so speedy as to be difficult to keep up with. Recent changes enabled batch unenrollment and archiving, which is really handy. The Docebo Community is a friendly place to get answers and workarounds, when needed. Customer Support has been decent and occasionally exceptionally good. > > **Puntos en contra**: There are some significant drawbacks to the notifications feature but a new notifications engine is on the way next month, so I'm optimistic that some of the things I want to see will be coming or at least possible in the future. Not all entities can be duplicated (learning plans, etc.) which can be cumbersome. There is no real way to retire a course so everyone has some version of a workaround; that's not great. > > I participated in the selection, implementation, maintenance and administration of our Docebo instance, including setting up SSO and multiple "extended enterprise" portals, to meet the needs of multiple internal organizations. ----- ### "LMS that you can grow with" — 4.0/5 > **Janice** | *4 de diciembre de 2024* | Ropa y moda | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: ur team appreciates that there are meaningful enhancements to continually create a better admin and user experience, which is why we have added it to our long-term roadmap. I personally appreciate the admin support chat and email team. > > **Puntos en contra**: the need to have an in-platform authoring tool that is robust, interactive, and has more options and tools. They just launched a version, but it is very basic. This would allow us to launch the platform globally, as other regions need in platform authoring. The other piece is that Docebo has a Salesforce-type technical approach, where they have premium partners that can assist with dev and API work. > > We chose Docebo as an LMS solution as it provided flexibility, ease of use, and the ability to create a visually branded and designed interface. Our company was using another LMS provider that was not integrated well and there was low engagement. We did put a lot of effort and resources to build out the Docebo LMS, which paid off as we have high engagement, a deep seeded admin and power user team, and the platform has been quickly integrated into company learning quickly. ----- Página: 1 de 11\ Siguiente: [Página siguiente](https://www.capterra.mx/software/127213/docebo?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/127213/docebo) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Datos estructurados