iVend Retail

¿Quién usa iVend Retail?

Moda y calzado, muebles y accesorios para el hogar, tienda de regalos, artículos deportivos, pasatiempos y música, comida especializada y bebidas al por menor, salud y belleza al por menor y electrónica y computación.

¿Qué es iVend Retail?

iVend POS proporciona a las tiendas físicas como puntos de venta de servicio completo. Disponible en terminales y dispositivos móviles, sus capacidades de varias tiendas, varios usuarios, comercio electrónico integrados y de fidelización hacen que sea fácil vender productos a tus clientes y, lo que es más importante, hacer que vuelvan. La interfaz de usuario personalizable te permite reflejar tu marca minorista de manera uniforme en todos los canales de compras.

Información sobre iVend Retail

CitiXsys

http://www.citixsys.com/

Fundada en 2002

Vídeo de iVend Retail
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Resumen de precios de iVend Retail

iVend Retail no está disponible en versión gratuita y no ofrece prueba gratis.


Versión gratuita

No

Prueba gratis

No

iVend Retail: implementación y asistencia

Asistencia

  • En horario ininterrumpido (atiende un representante)
  • Horas laborables
  • En línea

Implementación

  • En la nube, SaaS, web
  • Instalado: Windows
  • Móvil: nativo de iOS
  • Móvil: nativo de Android

Formación

  • En persona
  • En vivo en línea
  • Seminarios web
  • Documentación

Funciones de iVend Retail

  • Asistencia del programa de fidelización
  • Comercio electrónico
  • Gestión de comisiones
  • Gestión de descuentos
  • Gestión de inventarios
  • Gestión de precios
  • Gestión de tarjetas de regalo
  • Lectura de códigos de barras
  • Pantalla táctil
  • Seguimiento de ingresos
  • Seguimiento de ventas

Lista completa de Programas TPV para tiendas de ropa

  • CRM
  • Gestión de membresías
  • Gestión de recompensas
  • Gestión de tarjetas de regalo
  • Portal de miembros
  • Programa de fidelización
  • Seguimiento de actividades
  • Seguimiento de recomendaciones
  • Tarjetas de fidelidad

Lista completa de Software de fidelización de clientes

  • CRM
  • Comercio electrónico
  • Creación de informes/análisis
  • Gestión de comisiones
  • Gestión de empleados
  • Gestión de ingresos
  • Gestión de mercancías
  • Gestión de pedidos
  • Gestión de órdenes de compra
  • Marketing por correo electrónico
  • Pedido por correo
  • Programa de fidelización
  • Varias ubicaciones

Lista completa de Software de gestión para el comercio minorista

  • Asistencia del programa de fidelización
  • Comercio electrónico
  • Gestión de comisiones
  • Gestión de descuentos
  • Gestión de inventarios
  • Gestión de precios
  • Gestión de tarjetas de regalo
  • Lectura de códigos de barras
  • Permisos de acceso de usuarios
  • Punto de venta para bares
  • Punto de venta para restaurantes
  • Seguimiento de ingresos
  • Seguimiento de ventas

Lista completa de Software de punto de venta para iPad

  • Firma electrónica
  • Gestión de comisiones
  • Gestión de descuentos
  • Gestión de ingresos
  • Gestión de tarjetas de regalo
  • Integración de comercio electrónico
  • Lectura de códigos de barras
  • Perfil de cuenta de cliente
  • Programa de fidelización
  • Punto de venta (POS) al por menor
  • Punto de venta para restaurantes
  • Varias ubicaciones

Lista completa de Software para punto de venta

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Opiniones de iVend Retail

Todas las opiniones

Calificación general

4/5

Evaluación media

Facilidad de uso 4.2
Atención al cliente 4.3
Funcionalidades 4.1
Relación calidad-precio 4.1

Evaluar software

Comparte tus experiencias con otros compradores de software.

¡Escribe una reseña!
Ivan P.
  • Calificación global
    5 /5
  • Facilidad de uso
    4 /5
  • Características y funcionalidades
    5 /5
  • Asistencia técnica
    5 /5
  • Relación calidad-precio
    Sin valoración
  • Probabilidad de recomendación
    Sin valoración
  • Fuente de la reseña 
  • Fuente: SoftwareAdvice
  • Publicado el 2/9/2013

Comentarios: We are a 119 store apparel and footwear retailer. We are using iVend Retail POS software and loyalty system for last 5-6 years. We started using this application when we were 25 stores and grew with it as our primary retail solution. I was the IT manager at the time we implemented iVend Retail. The primary reason for the change was better functionality compared to other systems we were evaluating. I have seen this product change its complete look in last 5 years. It was always a feature rich POS software, but they kept adding functionalities and modules in every release. The entire suite is module based. We started only with the POS system for first 2 years in 25 stores, 70 odd POS. Then we implemented iVend Loyalty. It was a painless implementation. Then we upgraded our financial system from Sage to SAP. iVend has certified SAP connectors so it was easy for us to select our financial system. As we kept growing our number of stores, adding iVend in new stores was a one click job from the head office. We recently upgraded to their latest version iVend 6.0. This gave us the new Mobile POS module. We are now reducing cash counters to increase shop floor size, while adding iVend Mobile POS to be used by sales associates. We will be implementing iVend Passes this fall to add digital coupons, gift cards, and loyalty cards. We have a mix of iPhone POS and iPad POS. Adding a new store/POS is very easy. The system is very advanced and well suited for fast growing retailers who need deep functionalities and integrated systems. As we grow, we keep adding advanced modules to suit our business. The integration between stores, head-office, and financial system is flawless. Whenever we have issues on integration failure, their support kicks in. We are very pleased with the level of customer service. Their knowledge portal has hundreds of training videos, how-to guides, etc. This helps new sales associates to get trained quickly.

  • Fuente de la reseña 
  • Fuente: SoftwareAdvice
  • Publicado el 2/9/2013
Willy O.
Manager
Comercio minorista
Ha utilizado el software durante: Más de dos años
  • Calificación global
    4 /5
  • Facilidad de uso
    4 /5
  • Características y funcionalidades
    4 /5
  • Asistencia técnica
    4 /5
  • Relación calidad-precio
    4.5 /5
  • Probabilidad de recomendación
    8/10
  • Fuente de la reseña 
  • Fuente: SoftwareAdvice
  • Publicado el 25/8/2016

"Good POS software with a lot of features and reporting capabilities"

Puntos a favor: 1. This software is easy to use. The POS screen is uncluttered, clean and designed for touch screen operation as well as using keyboard and mouse.
2. Has a lot of ready to use reports such as sales report, till report, inventory report, collection report.
3. You can develop custom reports using built-in report designer or Crystal Report.
4. Has a lot of useful dashboard such as sales dashboard, loyalty dashboard, merchandise dashboard.
5. Has dashboard designer.
6. Support is very responsive.
7. Relatively inexpensive.
8. The product family is quite complete. Loyalty scheme, digital loyalty card (plus digital voucher and gift card), mobile POS, and e-commerce.
9. Support for OPOS devices. Therefor supports a lot of devices.

Contras: 1. Add-on development is still difficult.
2. New version sometimes buggy. And the 'bugs' are usually silly.
3. They increase the license price (Did I mention that before, it is relatively inexpensive?)

  • Fuente de la reseña 
  • Fuente: SoftwareAdvice
  • Publicado el 25/8/2016
Andee D.
VP of Finance
Comercio minorista, 11-50 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    1 /5
  • Facilidad de uso
    1 /5
  • Características y funcionalidades
    2 /5
  • Asistencia técnica
    Sin valoración
  • Relación calidad-precio
    Sin valoración
  • Probabilidad de recomendación
    Sin valoración
  • Fuente de la reseña 
  • Fuente: SoftwareAdvice
  • Publicado el 20/12/2017

"VP of Finance"

Comentarios: Never would have implemented this with the consultant hours that we had to pay to even get this going.

Puntos a favor: The pro was that our partner hired one of their consultants and they assisted us directly without having contact with the vendor.

Contras: We have problem after problem implementing this software. Up to losing functionality of changing tax codes by start date and end date... ridiciulous issues. It kept having code issues for our database. Latest SAP said their code was causing a problem with SAP basic functionality and they said they would charge us to fix it.

Respuesta de proveedores

por Mia el 8/2/2018

We are sorry to hear about your experience. We have initiated a detailed investigation into the problems you make mention of and in particular a review of your support related issues. We would like the opportunity to rectify the matter as quickly as possible. A member of our team will be in touch with you to discuss further with your implementation partner. We appreciate the opportunity to make sure iVend Retail is working for you and to restore our reputation with a trusted customer, like Vereens!

  • Fuente de la reseña 
  • Fuente: SoftwareAdvice
  • Publicado el 20/12/2017
Catherine G.
Store Manager
Comercio minorista, 1001-5000 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    4 /5
  • Facilidad de uso
    5 /5
  • Características y funcionalidades
    4 /5
  • Asistencia técnica
    4 /5
  • Relación calidad-precio
    5 /5
  • Probabilidad de recomendación
    9/10
  • Fuente de la reseña 
  • Fuente: SoftwareAdvice
  • Publicado el 4/12/2018

"Overall a great POS for retail"

Comentarios: over all i enjoyed this POS system

Puntos a favor: I liked the functionality of being able to search by phone #, Email Address even by the dates the customer purchased their products. This pos was about 90% easy to use and dummy proof!

Contras: The search feature didn't always work, i wish if you searched by phone # iVend retail would understand some people dont put the (902) or the - between the phone #'s which made it hard to find some receipts for customers.

  • Fuente de la reseña 
  • Fuente: SoftwareAdvice
  • Publicado el 4/12/2018
Mary K.
  • Calificación global
    5 /5
  • Facilidad de uso
    5 /5
  • Características y funcionalidades
    4 /5
  • Asistencia técnica
    5 /5
  • Relación calidad-precio
    Sin valoración
  • Probabilidad de recomendación
    Sin valoración
  • Fuente de la reseña 
  • Fuente: SoftwareAdvice
  • Publicado el 16/10/2012

Comentarios: We, the San Jose Sharks are a professional ice hockey team based in San Jose, California, United States. We are members of the Pacific Division of the Western Conference of the National Hockey League (NHL). We play our home games at the HP Pavilion at San Jose, known locally as the Shark Tank. iVend Retail was implemented across 22 stores in Sharks San Jose stadium in 2008. Our staff quickly learned to use the software. Implementation time was quick. Anyone who visits the stadium on a game night can see how fast the POS system works. Thousands of sales within a short break was possible only with iVend's robust architecture. Whenever we need them to increase stores/ POS etc, they respond very quickly. Support is superb. It will be nice to have the POS and store management available in an iPad or iPhone. We are waiting on this feature. I read on their roadmap magazine that this will be available by December 2012. This will help us increase point of sale without affecting real estate. Sales staff can carry these devices and assist customers. We are running SAP Business One as a backend ERP while iVend Retail serves as our retail management front. Entire inventory management, promotions, loyalty, gift cards etc are managed by iVend. I know they have an integrated retail business Intelligence and ecommerce module. We have not activated them as yet. Overall, we are very pleased with the entire experience.

  • Fuente de la reseña 
  • Fuente: SoftwareAdvice
  • Publicado el 16/10/2012